Interview with Robert Erickson, an employee of Kaiser Permanente from Spokane, Washington. Erickson discusses his family origin, education and becoming an attorney, joining Kaiser Permanente, the company's joint venture with Prudential in Texas, its organization and finances, shortcomings, Kaiser Permanente Advisory Services, conflicts within the medical industry, difficulties establishing Kaiser in DFW and forming medical groups in Texas, competitors, why the venture ended, lessons learned, and Texas culture.

Interview with Colonel Leland D. Bartlett, an Army WWII veteran and POW from Springfield, Massachusetts. Bartlett discusses his education, his experience as a teenager in the Pancho Villa Expedition, becoming a commissioned officer in the Army, his pre-war career, his deployment to the Philippines, the Japanese attack, the Battle of Bataan, the siege of Corregidor and the American surrender, and his internment at Cabanatuan, Tanagawa, and Zentsuji.