Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed ways to improve the federal government's approach to managing its people."

A letter report issued by the General Accounting Office with an abstract that begins "Congressional requesters asked GAO to provide information on actions that the Office of Personnel Management (OPM) has taken to facilitate the effective use of human capital flexibilities throughout the federal government and what additional actions OPM might take in this regard. These flexibilities represent the policies and practices that an agency has the authority to implement in managing its workforce."

Testimony issued by the General Accounting Office with an abstract that begins "Recent developments in global trade have created human capital challenges for U.S. trade agencies. At least 17 federal agencies, with the Office of the U.S. Trade Representative (USTR) as the lead, negotiate, monitor, or enforce trade agreements and laws. These agencies' strategies for effectively aligning their current and emerging needs in handling international trade functions and their human capital resources are critical to improving agency performance. GAO was asked to summarize its recent studies to illustrate important human capital challenges arising from current trade developments as U.S. trade agencies strive to negotiate, monitor, and enforce existing trade agreements and laws. For this testimony, GAO discussed the challenges that USTR, the Commerce Department, and the Bureau of Customs and Border Protection are facing in light of three recent developments in international trade: (1) the increased importance of security, (2) the ambitious U.S. negotiating agenda, and (3) the shifting global trade environment."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed civilian personnel downsizing in the Department of Defense (DOD) and a framework that could be useful for approaching its human capital management challenges in the future."

Testimony issued by the General Accounting Office with an abstract that begins "This testimony discusses federal agency processes for approval of state information technology (IT) projects supporting state-administered federal human services programs. Federal approval and funding processes for state IT development and acquisition projects for the Child Support Enforcement, Child Welfare, and Food Stamps programs require the establishment of federal funding participation rates, the documentation that states must submit, and the time frames in which the federal agency must respond to the request. Assessment of the federal approval and funding process requires complete and reliable data that track a request from agency receipt until the agency finally approves or disapproves the request. However, such information is not readily available and the process cannot be thoroughly assessed because (1) the system used by the Administration for Children and Families (ACF) and The Centers for Medicare and Medicaid Services (CMS) headquarters to manage the approval process does not track the life cycle of a request and (2) the Department of Agriculture's Food and Nutrition Services (FNS) and CMS regional offices do not have a central tracking system. However, in a vast majority of cases, agencies responded to states' IT planning and acquisition …

Testimony issued by the General Accounting Office with an abstract that begins "Following the bioterrorist events of the fall of 2001, there has been concern that the nation may not be prepared to respond to a major public health threat, such as the current outbreak of Severe Acute Respiratory Syndrome (SARS). Whether a disease outbreak occurs naturally or is due to the intentional release of a harmful biological agent by a terrorist, much of the initial response would occur at the local level, particularly hospitals and their emergency departments. Efforts to plan for worldwide influenza pandemics are useful for understanding public health preparedness for other large-scale outbreaks. GAO was asked to examine (1) the preparedness of state and local public health agencies and organizations for responding to a large-scale infectious disease outbreak, (2) the preparedness of hospitals for responding to a large-scale infectious disease outbreak, and (3) federal and state efforts to prepare for an influenza pandemic. This testimony is based on GAO's report, Bioterrorism: Preparedness Varied across State and Local Jurisdictions, GAO-03-373 (Apr. 7, 2003), a survey of hospitals GAO conducted to assess their level of emergency preparedness, and information updating GAO's prior report on federal and state planning …

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO responded to congressional questions regarding its June 24, 1999, testimony on the need for stronger information security management, focusing on: (1) the effectiveness of federal agencies' implementation of the 1987 Computer Security Act; (2) what gaps the Presidential Decision Directive (PDD) No. 63 will fill within existing federal programs that would improve the security of federal computer systems; (3) how GAO's Information Security Management guide differ from existing National Institute of Standards Technology (NIST) issued guidelines and bulletins, and how agencies responded to the guidelines; and (4) whether the 1992 information security audits conducted by NIST and National Security Agency (NSA) were effective and useful and whether NIST and NSA should perform these audits on a regular basis."

Testimony issued by the General Accounting Office with an abstract that begins "One of the primary functions of any security system is the control of people into or out of protected areas, such as physical buildings, information systems, and our national border. Technologies called biometrics can automate the identification of people by one or more of their distinct physical or behavioral characteristics. The term biometrics covers a wide range of technologies that can be used to verify identity by measuring and analyzing human characteristics--relying on attributes of the individual instead of things the individual may have or know. In the last 2 years, laws have been passed that will require a more extensive use of biometric technologies in the federal government. Last year, GAO conducted a technology assessment on the use of biometrics for border security. GAO was asked to testify about the issues that it raised in the report, the use of biometrics in the federal government, and the current state of the technology."

A letter report issued by the General Accounting Office with an abstract that begins "Federal agencies rely extensively on computerized information systems and electronic data to carry out their missions. The security of these systems and date is essential to preventing data tampering, disruptions in critical operations, fraud, and inappropriate disclosure of sensitive information. Congress and the executive branch have taken actions to address this challenge, such as enacting and implementing the Federal Information Security Management Act (FISMA). FISMA and other federal guidance discuss the need for specific technical controls to secure information systems. In order to meet the requirements of FISMA to effectively implement these technical controls, it is critical that federal agencies consider whether they have adequately implemented available cybersecurity technologies. GAO was asked by the Chairman of the House Committee on Government Reform and its Subcommittee on Technology, Information Policy, Intergovernmental Relations and the Census to identify commercially available, state-of-the-practice cybersecurity technologies that federal agencies can use to defend their computer systems against cyber attacks."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the security of the Department of Energy's (DOE) unclassified information systems that support its civilian research programs, focusing on: (1) whether DOE's unclassified systems for civilian research are vulnerable to unauthorized access; (2) whether DOE is effectively managing information systems security; and (3) what DOE is doing to address the risk of unauthorized access to unclassified systems for civilian research."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to legislative direction, the Immigration and Naturalization Service (INS), now part of the Department of Homeland Security, plans to acquire and deploy an entry exit system to assist in monitoring the flow of foreign nationals in and out of the United States. By separate legislative direction, INS must submit to the Senate and House Committees on Appropriations a plan for this system that meets certain conditions, including being reviewed by GAO, before funds can be obligated. This report satisfies GAO's mandated review obligation by (1) addressing whether the plan submitted by INS, along with related INS documentation and plans, meets required conditions and (2) providing observations about the plan and INS's management of the system."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO followed up on its report on Amtrak's financial performance, focusing on: (1) Amtrak's overall financial performance in fiscal year (FY) 1998; (2) the prospects for Amtrak to meet its financial goals for operating self-sufficiency outlined in its most recent strategic business plan; and (3) the extent to which current and anticipated federal funding and recently enacted legislative reforms aimed at helping Amtrak better control its costs are likely to help improve its financial condition."

Testimony issued by the General Accounting Office with an abstract that begins "This testimony discusses the Internal Revenue Service (IRS) fiscal year 2003 budget request for the 2002 tax filing season. GAO found that IRS's plans for hiring and redirecting staff may be optimistic because budgets are prepared so far in advance of the fiscal year involved. IRS assumed (1) labor and nonlabor savings of 2,287 staff years and $157.5 million and (2) additional savings of $38.5 million from better business practices. IRS's justification does not always adequately link the resources being requested and the agency's performance goals. Although IRS provided adequate support to justify the $450 million request for its multiyear capital account for business systems modernization, it did not adequately support $1.63 billion of the $1.68 billion requested for its information systems. In the area of agency performance, GAO found that IRS has generally processed returns smoothly and seen continued growth in electronic filing. The one exception to smooth processing has been the large number of errors related to the rate reduction credit. IRS has had to correct millions of returns due to the credit, and taxpayers' call about the credit have greatly increased the demand on IRS's …

A letter report issued by the General Accounting Office with an abstract that begins "GAO followed up on its report on the Internal Revenue Service's (IRS) fiscal year (FY) 1998 financial statements."

Correspondence issued by the General Accounting Office with an abstract that begins "State and federal officials are concerned that as Internet cigarette sales continue to grow and as states' cigarette taxes increase, so will the amount of lost state tax revenue due to noncompliance with the Jenkins Act. The act requires any person who sells and ships cigarettes across a state line to a buyer, other than a licensed distributor, to report the sale to the buyer's state tobacco tax administrator. The Department of Justice (DOJ) is responsible for enforcing the Jenkins Act, and the Federal Bureau of Investigation (FBI) is the primary investigative authority. However, GAO found that DOJ and FBI headquarters officials did not identify any actions taken to enforce the Jenkins Act with respect to Internet cigarette sales. Since 1997, the Bureau of Alcohol, Tobacco, and Firearms (ATF) has begun three investigations of Internet cigarette vendors for cigarette smuggling that included the investigation of potential Jenkins Act violations. Overall, seven of nine selected states have made some effort to promote Jenkins Act compliance by Internet cigarette vendors by contacting Internet vendors and U.S. Attorneys' Offices, but they produced few results. GAO's Internet search efforts identified 147 website …

Correspondence issued by the General Accounting Office with an abstract that begins "The Internal Revenue Service (IRS) plans to spend $2.9 billion to modernize its information systems. This report reviews the latest draft of IRS' Investment Decision Management Business Case Procedure, which guides the agency's information technology (IT) investments. GAO discusses changes to the guidance that would ensure that the economic analyses in IRS business cases are consistent with commonly accepted principles. IRS' draft guidance on business case documentation represents an important step toward ensuring that IRS management has relevant information on which to base its critical IT investment decisions. However, some aspects of IRS' guidance are inconsistent with commonly held principles of public sector cost-benefit analysis. Most important, the guidance does not require the computation of a comprehensive social net present value (NPV)--the standard for deciding whether a government investment can be justified on economic grounds. The two partial NPV computations that IRS' guidance requires are inappropriate because they do not incorporate the proper values for all relevant benefits and costs for investment projects with significant effects outside of IRS. In addition, IRS' two NPV's are not additive, so even if all benefits and costs were properly valued, decision …

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Department of Defense's (DOD) Joint Strike Fighter (JSF) Program, focusing on: (1) the program's acquisition strategy; and (2) whether the strategy is being implemented in a manner that will ensure that the acquisition strategy objectives will be achieved."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the level of enrollment in the Qualified Medicare Beneficiary (QMB) program and the Specified Low-Income Medicare Beneficiary (SLMB) program, focusing on: (1) the demographic and socioeconomic characteristics of: (a) Medicare beneficiaries who enroll as a QMB or SLMB; and (b) Medicare beneficiaries who qualify for QMB or SLMB but do not enroll; (2) reasons why eligible beneficiaries are not enrolled; and (3) strategies to increase enrollment."

A letter report issued by the General Accounting Office with an abstract that begins "As the world's leading trading nation, the United States depends on a vast marine transportation system. Ninety-five percent of overseas trade tonnage moves by water, and the cargo moving through the U.S. marine transportation system contributes hundreds of billions of dollars to the U.S. gross domestic product. As it does with the nation's highway and aviation systems, the federal government participates with hundreds of public and private entities in maintaining and improving the marine transportation system. During fiscal years 1999, 2000, and 2001, federal expenditures for the commercial marine transportation system averaged $3.9 billion per year. Funding for about 80 percent of these expenditures came from the U.S. Treasury's general fund. During this same period, federal agencies collected $1 billion each year from marine transportation system users. During the same three-year period, federal expenditures for aviation and highway transportation systems averaged $10 billion and $25 billion, respectively, each year. Unlike the funding approach for the marine transportation system, which relies extensively on tax revenue, the federal funding approach for aviation and highway relies almost exclusively on assessments on users of the transportation systems."

Testimony issued by the General Accounting Office with an abstract that begins "This testimony discusses challenges in defining the federal role with respect to freight transportation issues. There are concerns that the projected increases in freight tonnage for all transportation modes will place pressures on the marine, aviation, and highway transportation systems. As a result, there is growing awareness of the need to view various transportation modes, and freight movement in particular, from an integrated standpoint, particularly for the purposes of developing and implementing a federal investment strategy and considering alternative funding approaches. The federal approach for funding the marine transportation system relies heavily on general revenues, although the approach for funding the aviation and highway systems relies almost exclusively on collections from users of the systems. During fiscal years 1999 through 2001, customs duties on imported goods transported through the transportation systems averaged $15 billion each year for the marine transportation system, $4 billion each year for the aviation system, and $900 million each year for the highway system. Customs duties are taxes on the value of imported goods and have traditionally been viewed as revenues to be used for the support of the general activities of the federal …

Testimony issued by the General Accounting Office with an abstract that begins "After the events of September 11, 2001, concerns were raised over the security of U.S. ports and waterways. In response to the concerns over port security, Congress passed the Maritime Transportation Security Act in November 2002. The act created a broad range of programs to improve the security conditions at the ports and along American waterways, such as identifying and tracking vessels, assessing security preparedness, and limiting access to sensitive areas. A number of executive agencies were delegated responsibilities to implement these programs and other provisions of the act. The Senate Committee on Commerce, Science, and Transportation asked GAO to conduct a review of the status of the agencies' efforts to implement the security requirements of the act. This testimony reflects GAO's preliminary findings; much of GAO's work in the area is still under way."

A letter report issued by the General Accounting Office with an abstract that begins "The Federal Transit Administration's (FTA) New Starts program has provided state and local agencies with more than $6 billion in the last eight years to help design and construct transit projects. Although the funding for this program is higher than it has ever been, the demand for these resources is also extremely high. FTA was directed to prioritize projects for funding by evaluating, rating, and recommending potential projects on the basis of specific financial and project justification criteria. This report discusses (1) the refinements made to FTA's evaluation and rating process since last year, (2) how New Starts projects were selected for FTA's New Starts report and budget request for fiscal year 2002, and (3) FTA's remaining New Starts commitment authority. GAO found that FTA made several refinements to its rating process. For instance, potential grantees were more strictly assessed on their ability to build and operate proposed projects than in the past. FTA also made several technical changes and established new performance measures to evaluate the program. New Starts projects were selected by evaluating 40 new projects for 2002 and developing ratings for 26 of …

Correspondence issued by the General Accounting Office with an abstract that begins "This report focuses on GAO's review of the South Boston Piers Transitway Finance Plan. The Massachusetts Bay Transportation Authority (MBTA) is building a 1.5 mile underground transitway to connect its existing transit system with the South Boston Piers area, which is undergoing significant economic development. The project is experiencing cost increases and schedule delays, which have led to concerns over funding. GAO notes that although MBTA has shown that it has the financial capacity to complete the project, it has not yet clearly demonstrated to the Federal Transit Administration's financial management oversight contractor that funding the transitway project will not impair its ability to operate and maintain its overall transit system."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed ways to combat fraud and abuse in the Medicaid program, focusing on: (1) an overview of the problem; (2) key components of fraud control; and (3) the importance of federal and state cooperation."