Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the management of the National Park Service's concessions programs."

Testimony issued by the General Accounting Office with an abstract that begins "Taxpayers' willingness to voluntarily comply with tax laws depends in part on their confidence that friends, neighbors, and business competitors are paying their fair share of taxes. The Internal Revenue Service's (IRS) programs to ensure compliance and to collect delinquent taxes are viewed by many as critical for maintaining the public's confidence in our tax system. Congress asked GAO to present information on trends in IRS's compliance and collection programs and to discuss issues related to IRS's efforts to increase staffing for these programs. GAO was also asked to discuss IRS's plans to launch new initiatives to reduce noncompliance with the Earned Income Tax Credit (EIC) and to use private collection agencies to assist in collecting delinquent taxes."

Testimony issued by the General Accounting Office with an abstract that begins "GAO discussed the usage of the Social Security number (SSN), focusing on: (1) the ways that the federal government uses SSNs and current restrictions on these uses; (2) the nonfederal purposes for which the number is used; and (3) what businesses and state governments believe the effect would be if federal laws limiting the use of SSNs were passed."

Testimony issued by the General Accounting Office with an abstract that begins "In previous GAO reports and testimonies on the Department of Veterans Affairs (VA), and in its ongoing reviews, GAO identified major management challenges related to enhancing access to health care, improving the efficiency of health care delivery, and improving the effectiveness of disability programs. This testimony underscores the importance of continuing to make progress in addressing these challenges and ultimately overcoming them."

Testimony issued by the General Accounting Office with an abstract that begins "Congress passed the IRS Restructuring and Reform Act of 1998 in response to frustration with the Internal Revenue Service's (IRS) inability to effectively carry out its mission. IRS's inability to deliver new computer systems that worked, allegations of abuse of taxpayers by IRS employees, and taxpayers greeted by busy signals when calling IRS for assistance all fed the frustration. The act set two goals for IRS--improve service to taxpayers while continuing to enforce compliance with the tax laws. The act also mandated annual joint congressional oversight hearings, of which this is the fifth and final."

Testimony issued by the General Accounting Office with an abstract that begins "GAO found problems with the costs and oversight of major highway and bridge projects because cost containment was not an explicit statutory or regulatory goal. The Federal Highway Administration (FHWA) did little to ensure that cost contentment was an integral part of the states' project management. The Department of Transportation's (DOT) Office of Inspector General and reviews by state audit and evaluation agencies have also shown that escalating costs and mismanagement of major projects continue to be a problem. FHWA and DOT have undertaken several efforts since 1997 to improve the management and oversight of major highway and bridge projects. Should Congress decide to address cost growth and oversight of major highway and bridge projects, GAO's past reviews have presented options, including measures to improve the quality of initial baseline estimates and to track progress over the life of projects."

Testimony issued by the General Accounting Office with an abstract that begins "Until the 2001 flu season, the production and distribution of influenza vaccine generally went smoothly. Last year, however, several people reported that they wanted but could not get flu shots. In addition, physicians and public health departments could not provide shots to high-risk patients in their medical offices and clinics because they had not received vaccine they ordered many months in advance, or because they were being asked to pay much higher prices for vaccine in order to get it right away. At the same time, there were reports that providers in other locations, even grocery stores and restaurants, were offering flu shots to everyone--including younger, healthier people who were not at high risk. This testimony discusses the delays in production, distribution, and pricing of the 2000-2001 flu vaccine. GAO found that manufacturing difficulties during the 2000-2001 flu season resulted in an overall delay of about six to eight weeks in shipping vaccine to most customers. This delay created an initial shortage and temporary price spikes. There is no system in place to ensure that high-risk people have priority for receiving flu shots when supply is short. Because …

Testimony issued by the General Accounting Office with an abstract that begins "The Subcommittee on Government Efficiency and Financial Management, House Committee on Government Reform asked GAO to testify on the Improper Payments Information Act (PL-107-300) and related draft guidance issued by the Office of Management and Budget (OMB), and on GAO recommendations to agencies on actions they can take to prevent or reduce improper payments."

Testimony issued by the General Accounting Office with an abstract that begins "Social Security covers about 96 percent of all US workers; the vast majority of the rest are state, local, and federal government employees. While these noncovered workers do not pay Social Security taxes on their government earnings, they may still be eligible for Social Security benefits. This poses difficult issues of fairness, and Social Security has provisions that attempt to address those issues, but critics contend these provisions are themselves often unfair. Congress asked GAO to discuss these provisions as well as the implications of mandatory coverage for public employees."

Testimony issued by the General Accounting Office with an abstract that begins "The District of Columbia has taken various steps to implement a performance management process, and Congress has continued to provide oversight to strengthen the District's ability to efficiently and effectively deliver results to its taxpayers. This testimony discusses GAO's (1) ongoing review of the District's fiscal year 2000 performance report; (2) report issued in April 2001 on the implementation of the District's new financial management system; and (3) report being issued in May 2001 on the District's decision not to use money that Congress provided to help simplify the District's compensation systems, schedules, and work rules. GAO found that although the fiscal year 2000 report more fully met statutory requirements than did the 1999 report, performance planning, measurement and reporting is still a work in progress in the District. The District continues to face significant challenges in its efforts to put in place a financial management framework that ensures timely and reliable data on the cost of the District's operations. Finally, the District no longer plans to use the $250,000 appropriated by Congress for reform of the District's classification and compensation systems because doing so would delay their …

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Veterans Benefits Administration's (VBA) claims processing operations, focusing on: (1) long-standing performance problems; (2) claims processing complexities; (3) challenges to improving performance; and (4) VBA's initiatives to improve performance."

Testimony issued by the General Accounting Office with an abstract that begins "This testimony discusses the Department of Agriculture's (USDA) farm loan programs, which are run by the Farm Service Agency (FSA). GAO (1) provides an overview of the financial condition of FSA's farm loan portfolio as of September 30, 2000 and (2) explains its decision to remove the farm programs from its high-risk list. GAO found that FSA had more than $16.6 billion in outstanding farm loans as of September 30, 2000; direct loans accounted for slightly more than half of this amount and guaranteed loans for slightly less than half. Of the $16.6 billion, about $2.1 billion was owed by borrowers who were delinquent on repaying their FSA loans. Most (87 percent) of the $2.1 billion was owed on direct farm loans. Although the total amount due on the problem loans remains high, this financial position reflects improvement in FSA's direct loan portfolio in recent years as well as a continuation of a relatively healthy guaranteed loan portfolio. In January 2001, GAO removed FSA's farm loan programs from its high-risk list. Several actions taken by Congress and USDA, many of which GAO recommended, have significantly improved the operation …

Testimony issued by the General Accounting Office with an abstract that begins "In light of the fourth anniversary of the Internal Revenue Service (IRS) Restructuring and Reform Act of 1998, which established Congress' expectation that IRS modernize to better meet taxpayer needs, GAO gave an overview of IRS's current performance and resources and then assessed the progress that IRS has made modernizing and the risks to continued progress. Overall, IRS has seen increased workload, decreased staffing, and significant changes in the allocation of resources between taxpayer assistance programs and its compliance and collection programs. Between 1995 and 2001, IRS's workload, measured by returns filed, increased by 10 percent while aggregate staffing declined by 14 percent. Over the same time, there was a significant internal reallocation of resources with a disproportionate decline in compliance and collection program staffing to accommodate more emphasis on taxpayer service, such as telephone assistance, and to information systems operation and investment. Electronic filing of returns increased but not enough to reduce paper returns sufficiently to free significant processing resources for use elsewhere. The reallocation of resources shows signs of beginning to produce more accurate service for taxpayers, but the compliance and collection programs have seen large …

Testimony issued by the General Accounting Office with an abstract that begins "This testimony discusses fluid milk prices and the factors that impact them. GAO found that although the farm price of milk has some influence on the retail price, other factors may ultimately have a greater impact on the retail price. Given that farm prices account only for about 40 percent of the retail price, other factors, such as wholesale processing costs and retail pricing strategies, can significantly influence the retail price. This testimony summarized an October 1998 report (GAO/RCED-99-4)."

Testimony issued by the General Accounting Office with an abstract that begins "The District of Columbia (D.C.) Child and Family Services Agency (CFSA) is responsible for protecting children at risk of abuse and neglect and ensuring that critical services are provided for them and their families. GAO was asked to discuss the extent to which CFSA has (1) met the requirements of the Adoption and Safe Families Act (ASFA) of 1997 and other selected performance criteria, (2) adopted and implemented child protection and foster care placement policies, and (3) enhanced its working relationship with the D.C. Family Court. To address these questions, GAO analyzed data in the District's automated child welfare information system, known as FACES; reviewed laws, regulations, and reports; examined case files; and interviewed officials."

Testimony issued by the General Accounting Office with an abstract that begins "Preventive health care services can extend lives and promote the well being of the nation's seniors. Medicare now covers 10 preventive services--three types of immunizations and seven types of screenings--and legislation has been introduced to cover additional services. However, not all beneficiaries avail themselves of Medicare's preventive services. Some may simply choose not to use them, but others may be unaware that these services are covered by Medicare. Although the use of Medicare preventive service is growing, it varies from service to service and by state, ethnic group, income, and level of education. To ensure that preventive services are delivered to those who need them, the Centers for Medicare and Medicaid Services (CMS) sponsors activities to increase their use. CMS now funds interventions to increase the use of three services--breast cancer screening and immunizations against the flu and pneumonia--in each state. CMS also pays for interventions to increase use of services by minorities and low-income beneficiaries with low usage rates. CMS is evaluating the effectiveness of current efforts and expects to have the evaluation results later in 2002."

Testimony issued by the General Accounting Office with an abstract that begins "Last year, President Bush proposed that the World Bank and other development banks replace half of all future loans to the world's poorest countries with grants. The goal of the proposal was to relieve poor countries' long term debt burdens. The World Bank estimates that the proposal would result in a financial loss of $100 billion dollars to it during the next 40 years. GAO found that the proposal would help poor countries reduce their debt burdens and that the World Bank would lose only $15.6 billion, which could be financed through relatively small increases in donor contributions. This testimony is based on an April report. (See GAO-02-593.)"

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the year 2000 problem and its impact on the Global Positioning System (GPS)."

Testimony issued by the General Accounting Office with an abstract that begins "The anthrax attacks of 2001 resulted in 23 cases of the disease, 5 deaths, and the contamination of numerous U.S. Postal Service facilities, including the Southern Connecticut Processing and Distribution Center in Wallingford, Connecticut (the Wallingford facility). But none of the workers at the Wallingford facility contracted the disease from the anthrax contamination. As a result, GAO was asked to examine the adequacy of methods used to determine whether the Wallingford facility and other postal facilities were contaminated. In this testimony, GAO presents its preliminary findings concerning the test results for the Wallingford facility: (1) the collection of samples to detect anthrax, (2) the meaning of the test results, and (3) the communication of the test results to workers."

Testimony issued by the General Accounting Office with an abstract that begins "By the end of 2002, more than 40 million people worldwide were living with human immunodeficiency virus/acquired immunodeficiency syndrome (HIV/AIDS), with 5 million newly infected that year. HIV/AIDS, along with tuberculosis (TB) and malaria, causes nearly 6 million deaths per year and untold human suffering. Established in January 2002, the Global Fund (the Fund) aims to rapidly disburse grants to augment existing spending on the prevention and treatment of these three diseases while maintaining sufficient oversight of financial transactions and program effectiveness. As of April 1, 2003, the United States had pledged $1.65 billion to the Fund and is expected to remain its single largest donor. In this study, GAO was asked to assess (1) the Fund's progress in developing governance structures; (2) the systems that the Fund has developed for ensuring financial accountability, monitoring and evaluating grant projects, and procuring goods and services; (3) the Fund's efforts to raise money; and (4) its grant-making process. In responding to our draft report, the Fund, the Department of Health and Human Services, the Department of State, and the U.S. Agency for International Development agreed with our findings."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Department of Education's financial management problems, focusing on: (1) Education's fiscal year (FY) 1999 financial audit results; (2) the relationship between the audit findings and the potential for waste, fraud, and abuse, and (3) the results of GAO's review of the Department's grantback account."

Testimony issued by the General Accounting Office with an abstract that begins "Since 1998, the 34 democratic nations of the Western Hemisphere have been negotiating a Free Trade Area of the Americas agreement to eliminate tariffs and create common trade and investment rules for these nations. The United States will co-chair, with Brazil, the final phase of the negotiations, due to conclude in January 2005. GAO was asked to (1) review challenges that the United States faces as co-chair of the final negotiating phase and (2) discuss risks that the United States may encounter, as host, in Miami, of the November 2003 ministerial meeting."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Breast Cancer Research Semipostal (BCRS), focusing on the: (1) appropriateness and effectiveness of the BCRS as a fundraiser; and (2) costs associated with developing and selling the BCRS."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Department of Education's efforts to ensure that its computer systems supporting critical student financial aid activities will be able to process information reliably through the turn of the century, focusing on: (1) the progress Education has made to date in making its information systems year 2000 compliant; and (2) the future tasks facing the department."