Presentation sharing how the University of North Texas Digital Libraries manages user feedback and requests for The Portal to Texas History. It was presented at the National Digital Newspaper Program Awardee Meeting held on September 29, 2022.

This report details the feedback from library users and staff, collected via a survey of students with disabilities and a separate survey of library employees, highlighted a need for more accessible furniture in library spaces. The project members purchased various selections of library furniture during the grant period, and staff observed and recorded how users engaged with the new furniture. The project outcome details the recorded observations of users interacting with furniture from the team members.