This exploratory research is the first one among occupational information seeking behavior studies that focuses on information seeking behaviors of the crime scene investigators. The data used in this dissertation were gathered via a self-administrated survey instrument from 29 cities in Turkey. Findings obtained from the data analyses show that there is a strongly positive relationship between the experience of the crime scene investigators and the use of personal knowledge and experience as a primary information source (experience is operationalized with age, service years in policing, and service years in crime scene investigation units). The findings also suggest that increasing of the level of education is negatively related to relying on immediate colleagues as an information source among the crime scene investigators. These findings are consistent with related literature and theory. The data analysis shows that crime scene investigators work in cities with higher population rates have more complaint scores than those who work in cities with lower population rates across Turkey. The findings from the data analysis may suggest valuable implications to defeat the barriers between crime scene investigators and information sources. The researcher drew a proposed theoretical framework of an information behavior concept in the context of crime …

The 2010 earthquake in Haiti, which killed an estimated 316,000 people, offered many lessons in mass-fatality management (MFM). The dissertation defined MFM in seeking information and in recovery, preservation, identification, and disposition of human remains. Specifically, it examined how mass fatalities were managed in Haiti, how affected individuals sought information about fatalities, and what needs motivated them. Data from 28 in-depth, partially structured interviews, conducted during two field visits ending 21 weeks after the earthquake, were included in a case study. The data analysis revealed the MFM was severely inadequate. One interviewee, a senior UN official, stated, "There was no fatality management." The analysis also indicated a need to learn whereabouts of the deceased motivated individuals to visit spots the deceased were last seen at. It sought to illumine information-seeking practices, as discussed in the works of J. David Johnson and others, by developing a new model of information flow in MFM. In addition, it reaffirmed Donald Case and Thomas Wilson's theoretical proposition – that need guides any seeking of information – in the case of Haiti. Finally, it produced recommendations regarding future directions in MFM for emergency managers and information scientists, including possible use of unidentified body parts in …

Working with others within an organization can have a variety of positive effects, and the benefits of collaboration have been discussed in various disciplines. In information science, interest in collaborative information seeking, including collaborative information seeking by students in an online learning environment is expanding. This study was aimed at understanding graduate students' collaborative information seeking behaviors through the process of a group project, including factors that affected students' perceptions of collaborative work and their difficulties during the collaborative process. The research was based on Yue and He's model, which describes information users' collaborative communication and information behaviors, and Kuhlthau's model, which describes users' individual information seeking behaviors. The participants were 43 students enrolled in a master's level course delivered primarily online. The students were required to work together in groups to complete a research project. Data were collected through a background survey, behavior survey, and online communication texts and analyzed using descriptive statistics, statistical tests, and content analyses. The results showed significant changes in collaborative and information seeking behaviors and perceptions across three stages of the project during the semester. Theoretical, practical, and methodological implications for future research are discussed.

This dissertation presents a preliminary grounded theory of community networking based on 63 evaluations of community networking projects funded by the National Telecommunications and Information Administration’s Technology Opportunities Program (TOP) between 1994 and 2007. The substantive grounded theory developed is that TOP projects differed in their contribution to positive outcomes for intended disadvantaged community beneficiaries based on the extent and manner in which they involved the disadvantaged community during four grant process phases: partnership building, project execution, evaluation, and close-out. Positive outcomes for the community were facilitated by using existing communication channels, such as schools, to connect with intended beneficiaries; local financial institutions to provide infrastructure to support local trade; and training to connect community members to jobs. Theoretical contributions include situating outcomes for disadvantaged communities within the context of the grant process; introducing the “vulnerable community” concept; and identifying other concepts and properties that may be useful in further theoretical explorations. Methodological contributions include demonstrating grounded theory as a viable method for exploring large text-based datasets; paving the way for machine learning approaches to analyzing qualitative data; and illustrating how project evaluations can be used in a similar fashion as interview data. Practical contributions include providing information to guide …

Information politics is a concept widely acknowledged in several disciplines. However, scant empirical evidence exists in the literature that codifies or measures information politics as a construct. This exploratory study developed and tested the Information Politics Assessment Scale (IPAS), a survey instrument that measured individual perceptions of organizational information artifacts as indictors of its information politics. Data collected with the IPAS was examined to investigate the latent structure of the information politics variable, determine information politics models, and explore the relationship between information politics, strategy, and organization effectiveness. A purposive sample of 240 participants from a cross-section of organizations completed the IPAS in an online administration. Exploratory factor analysis generated three factors, labeled Behavioral Flexibility (BF), Environmental Sensitivity (ES), and Structural Autonomy (SA), suggesting three dimensions of the information politics variable. Cluster analysis of aggregate scores on the BF, ES, and SA factors together resulted in determining four distinct information politics models. Crosstab and ANOVA, respectively, enabled explaining the relationship between strategy and information politics, and how it influenced organization effectiveness. This study breaks ground by broadening the theoretical and empirical understanding of information politics in confirming the proposition that an organization’s information artifacts are measureable and reliable indicators of …

As a discipline, information systems (IS) has struggled with the challenge of alignment of product (primarily software and the infrastructure needed to run it) with the needs of the organization it supports. This has been characterized as the pursuit of alignment of information technology (IT) with the business or organization, which begins with the gathering of the requirements of the organization, which then guide the creation of the IS requirements, which in turn guide the creation of the IT solution itself. This research is primarily focused on developing and validating an instrument to operationalize such requirements capabilities. Requirements capabilities at the development of software or the implementation of a specific IT solution are referred to as capabilities for software requirements or more commonly systems analysis and design (SA&D) capabilities. This research describes and validates an instrument for SA&D capabilities for content validity, construct validity, internal consistency, and an exploratory factor analysis. SA&D capabilities were expected to coalesce strongly around a single dimension. Yet in validating the SA&D capabilities instrument, it became apparent that SA&D capabilities are not the unidimensional construct traditionally perceived. Instead it appears that four dimensions underlie SA&D capabilities, and these are associated with alignment maturity (governance, partnership, …

Energy and the natural environment are central concerns among stakeholders across the globe. Decisions on this scale often require interaction among a myriad of institutions and individuals who navigate a complex variety of challenges. In Denton, Texas in 2014, voters were asked to make such a decision when tasked with a referendum to determine whether the city would continue to allow hydraulic fracturing activity within its borders. For social scientists, this situation requires further analysis in an effort to better understand how and why individuals make the decisions they do. One possible approach for exploring this process is a method of poststructuralist critical rhetorical analysis, which is concerned with how individuals’ identities change through interaction with institutions. This study reflects upon the texts themselves through a poststructuralist critical rhetorical analysis of images employed by those in favor of and those against Denton’s ban on hydraulic fracturing in an attempt to identify images that alter the grid of intelligibility for the audience. The paper includes deliberation about the relative merits, subsequent disadvantages, and possible questions for further study as they relate to the theoretical implications of critical rhetorical analysis as information science. Ultimately, the study identifies poststructuralist critical rhetorical analysis as …

Information plays a significant role in the success of investment strategies. Within a non-advisory context, individual investors elect to build and manage their investment portfolios to avoid the cost of hiring professional advisors. To cope with markets’ uncertainty, individual investors should acquire, understand, and use only relevant information, but that task can be affected by many factors, such as domain knowledge, cognitive and emotional biases, information overload, sources’ credibility, communication channels’ accuracy, and economic costs. Despite an increased interest in examining the financial performance of individual investors in Saudi Arabia, there has been no empirical research of the information behavior of individual investors, or the behavioral biases affecting the investment decision making process in the Saudi stock market (SSM). The purpose of this study was to examine this information behavior within a non-advisory contextualization of their investment decision-making process through the use of an online questionnaire instrument using close-ended questions. The significant intervening variables identified in this study influence the individual investors’ information behavior across many stages of the decision making process. While controlling for gender, education, and income, the optimal information behavior of individual investors in the SSM showed that the Experience factor had the greatest negative effect on …

Modeling the "thick description" of photographs began at the intersection of personal and institutional descriptions. Comparing institutional descriptions of particular photos that were also used in personal online conversations was the initial phase. Analyzing conversations that started with a photographic image from the collection of the Library of Congress (LC) or the collection of the Manchester Historic Association (MHA) provided insights into how cultural heritage institutions could enrich the description of photographs by using informal descriptions such as those applied by Facebook users. Taking photos of family members, friends, places, and interesting objects is something people do often in their daily lives. Some photographic images are stored, and some are shared with others in gatherings, occasions, and holidays. Face-to-face conversations about remembering some of the details of photographs and the event they record are themselves rarely recorded. Digital cameras make it easy to share personal photos in Web conversations and to duplicate old photos and share them on the Internet. The World Wide Web even makes it simple to insert images from cultural heritage institutions in order to enhance conversations. Images have been used as tokens within conversations along with the sharing of information and background knowledge about them. The …

Written notation has a long history in many musical traditions and has been particularly important in the composition and performance of Western art music. This study adopted the conceptual view that a musical score consists of two coordinated but separate communication channels: the musical text and a collection of composer-selected performance marks that serve as an interpretive gloss on that text. Structurally, these channels are defined by largely disjoint vocabularies of symbols and words. While the sound structures represented by musical texts are well studied in music theory and analysis, the stylistic patterns of performance marks and how they acquire contextual meaning in performance is an area with fewer theoretical foundations. This quantitative research explored the possibility that composers exhibit recurring patterns in their use of performance marks. Seventeen solo piano sonatas written between 1798 and 1913 by five major composers were analyzed from modern editions by tokenizing and tabulating the types and usage frequencies of their individual performance marks without regard to the associated musical texts. Using analytic methods common in information science, the results demonstrated persistent statistical similarities among the works of each composer and differences among the work groups of different composers. Although based on a small …

This dissertation examined how previous information literacy training, law student gender, age, and previously obtained education affects first, second, and third year law students selection of information sources, their understanding of common knowledge, and their decision of whether or not to give attribution to these sources. To examine these factors, this study implemented a paradigm called the principle of least effort that contended humans in general tended to complete the least amount of work possible to complete presented tasks. This study sought to discover whether law students follow this same path of completing the least amount of work possible to finish presented tasks, and whether this behavior affects information source selection, citation, and understanding of common knowledge. I performed six focus groups and crafted and disseminated an online survey to examine these factors. Via this data collection, it was discovered that law students do exhibit some differences in understanding of citation and citation behavior based on age and their year in law school. They also exhibited some differences regarding common knowledge based on their year in law school, where they received their information literacy training, and where they attend law school. Yet, no statistically significant differences were discovered regarding where …

Following the decision by the Supreme Court of the United States in Brown v. Entertainment Merchants Association (2011), which struck down the state of California’s appeal to restrict the sale of games deemed to have “deviant violence” to those 18 or older and the court’s recommendation that parents use the ESRB Ratings System instead, this ethnographic study sought to better understand what parents thought of laws on video games and how they used the recommended ratings system. A total of 30 interviews using semi-structured open-ended questions were conducted and analyzed to reveal what parents thought of laws on video games, how they used the ESRB Ratings System to assess video game content, and what other methods they used for video game content assessment in addition to the ratings system. This research utilized Dervin and Nilan’s (1986) sense-making methodology as a way to learn how parents bridged their knowledge gap when it came to learning about video game content and how they made sense of the knowledge gained to determine the content appropriateness for their children. Analyses of the collected data provided the foundation for a model on the effects of the parent-child relationship on parental information behavior.

Cyber aggression came about as a result of advances in information communication technology and the aggressive usage of the technology in real life. Cyber aggression can take on many forms and facets. However, the main focus of this study is cyberbullying and cyberstalking through information sharing practices that might constitute digital aggressive acts. Human aggression has been extensively investigated. Studies focusing on understanding the causes and effects that can lead to physical and digital aggression have shown the prevalence of cyber aggression in different settings. Moreover, these studies have shown strong relationship between cyber aggression and the physiological and physical trauma on both perpetrators and their victims. Nevertheless, the literature shows a lack of studies that could measure the level of acceptance and tolerance of these dangerous digital acts. This study is divided into two main stages; Stage one is a qualitative pilot study carried out to explore the concept of cyber aggression and its existence in Saudi Arabia. In-depth interviews were conducted with 14 Saudi social media users to collect understanding and meanings of cyber aggression. The researcher followed the Colaizzi’s methods to analyze the descriptive data. A proposed model was generated to describe cyber aggression in social media …

This research contributes to the cloud computing (CC) literature and information science research by addressing the reality of information sharing and storage behavior (ISSB) of the users' personal information via CC. Gathering information about usage also allows this research to address the paradox between the research and practice. Additionally, this research explores the concept of trust and its role in the behavioral change relative to CC. The findings help reconcile the paradox between the two realms. Essay1 develops and tests cloud computing usage model (CCUM) that assesses ISSB. This model considers the main adoption determinants and the main drawbacks of CC. The study measures the main concerns of users found in the literature, perceived security and perceived privacy. The findings prove surprising on these concerns. Using multiple regression to analyze 129 valid survey responses, the results find that CC users are less concerned about the major issues of security and privacy and will use the technology based on peer usage. Essay 2 examines why users ignore the technology issues and elect to replace the traditional mechanisms for handling their personal information. The results of an interview-based study conducted on 11 normal users and 11 IT professionals clarify their perceptions about …

This exploratory, mixed-methods study investigated the relationship between information literacy and critical thinking. The research question guiding the first portion of the study was: How do information literacy and critical thinking relate in undergraduate students conducting academic research? Using two standardized assessments, the study assessed the information literacy and critical thinking skills of a small population of college students from a private, university in Texas. The correlational analysis of the scores from the two assessments showed a statistically significant, positive, moderate correlation. The study also explored the likelihood of gender differences in cognitive processing using information literacy and critical think skills assessments. The independent samples t-tests for both assessments demonstrated no statistically significant differences between female and male participants. Finally, a qualitative component comprised of a questionnaire provided context to the assessment scores through items requesting information on participant source selection priorities via the three middle stages of Kuhlthau's information search process model as well as their criteria for selecting sources of information. Though only a small number of the participants completed the questionnaire, the responses highlighted areas of interest for future research.

Although dominant effects of tasks on individuals' information-seeking behavior is accepted by many scholars, a limited number of studies has been conducted to reveal the nature of the relationship between tasks and information-seeking behavior. In their studies, some earlier researchers categorized tasks according to their complexity while others did the same according to the specifications of tasks. Two of the groundbreaking researchers in this area are Katriina Byström and Kalervo Järvelin who contributed to the understanding of the relationship between task complexity and information-seeking behavior. However, their findings also need empirical support for theory growth. In response to this need, this study attempts to test Byström and Järvelin's findings through a research using different research methods and applied in a police work environment. Other than providing empirical support for theory growth, this research is also expected to contribute to the understudied area of police information-seeking behavior. Both qualitative and quantitative data were collected from the participants who came from traffic, homicide, and anti-terrorism divisions of Ankara, Eskisehir, and Kirikkale Police Departments in Turkey. The participants identified terrorism cases as the most complex cases to solve, followed by homicide and traffic accident cases. Differences in the information-seeking behavior of three groups …

Science fiction has long promised the digitalization of books. Characters in films and television routinely check their palm-sized (or smaller) electronic displays for fast-scrolling information. However, this very technology, increasingly prevalent in today's world, has not been embraced universally. While the convenience of pocket-sized information pieces has the techno-savvy entranced, the general public still greets the advent of the e-book with a curious reluctance. This lack of enthusiasm seems strange in the face of the many advantages offered by the new medium - vastly superior storage capacity, searchability, portability, lower cost, and instantaneous access. This dissertation addresses the need for research examining the reading comprehension and the role emotional response plays in the perceived performance on e-document formats as compared to traditional paper format. This study compares the relative reading comprehension on three formats (Kindle, iTouch, and paper) and examines the relationship of subject's emotional response and relative technology exposure as factors that affect how the subject perceives they have performed on those formats. This study demonstrates that, for basic reading comprehension, the medium does not matter. Furthermore, it shows that, the more uncomfortable a person is with technology and expertise in the requested task (in this case, reading), the …

This study analyzes the sociocultural factors that affect Saudi students in the U.S. as they seek information and explores to what extent these factors impact their everyday life information seeking (ELIS) behavior and their information technology behavior (ITB). The factors in this study illustrate the unique sociocultural values that distinguish Saudi students from other international student groups: gender segregation, emphasis on religion, social support, and utilization of the consultation concept. After collecting data from an online survey, the data from linear regression analyses revealed that only one culture factor (the language barrier) showed a significant impact on Saudi student ELIS in the U.S., while the other factors were not statistically significant. Also, the findings indicated that perceived usefulness (PU) and perceived ease of use (PEU) were statistically significant to the ELIS of Saudi students. Furthermore, the study showed that after academic information, food and drink, entertainment, and health were the top student needs, the top ranking sources for everyday life seeking information were social media and the Internet. The findings of the study help to shed light on a sizable user group. As the fourth largest group of international students in the U.S., Saudi students have been underrepresented in research. …

Makerspaces are a popular, new concept being implemented in public, academic, and school libraries, and as stand-alone spaces. The literature reflects the newness of the topic with a limited number of articles and studies and even less about the users of makerspaces themselves. This study explored information sharing behaviors in the Dallas Makerspace as an informal learning environment and described their preferred method of information transfer from one member to another. It employed a mixed methods methodology using surveys, interviews and observations. The study identified how the rules and policies in place at the makerspace influence the information seeking process and how the Dallas Makerspace exchanges information effectively. Dallas Makerspace is one of the largest non-profit work groups in its size, and this research study answers how information is exchanged in an informal environment.

The arrival of the Big Data era has become a major topic of discussion in many sectors because of the premises of big data utilizations and its impact on decision-making. It is an interdisciplinary issue that has captured the attention of scholars and created new research opportunities in information science, business, heath care, and many others fields. The problem is the Big Data is not well defined, so that there exists confusion in IT what jobs and skill sets are required in big data area. The problem stems from the newness of the Big Data profession. Because many aspects of the area are unknown, organizations do not yet possess the IT, human, and business resources necessary to cope with and benefit from big data. These organizations include health care, enterprise, logistics, universities, weather forecasting, oil companies, e-business, recruiting agencies etc., and are challenged to deal with high volume, high variety, and high velocity big data to facilitate better decision- making. This research proposes a new way to look at Big Data and Big Data analysis. It helps and meets the theoretical and methodological foundations of Big Data and addresses an increasing demand for more powerful Big Data analysis from the …

The exponential growth in medical pharmaceuticals and related clinical trials have created a need to better understand the decision-making factors in the processes for developing hospital medication formularies. The purpose of the study was to identify, rank, and compare major factors impacting hospital formulary decision-making among three prescriber groups serving on a hospital's pharmacy and therapeutics (P&T) committee. Prescribers were selected from the University of Texas, MD Anderson Cancer Center which is a large, multi-facility, academic oncology hospital. Specifically, the prescriber groups studied were comprised of physicians, midlevel providers, and pharmacists. A self-administered online survey was disseminated to participants. Seven major hospital formulary decision-making factors were identified in the scientific literature. Study participants were asked to respond to questions about each of the hospital formulary decision-making factors and to rank the various formulary decision-making factors from the factor deemed most important to the factor deemed least important. There are five major conclusions drawn from the study including three similarities and two significant differences among the prescriber groups and factors. Similarities include: (1) the factor "pharmacy staff's evaluation of medical evidence including formulary recommendations" was ranked highest for all three prescriber groups; (2) "evaluation of medications by expert physicians" was ranked …

This research study is conducted to test Workman, Fiszman, Rindflesch and Nahl's information flow-serendipitous knowledge discovery (IF-SKD) model of information behavior, in a clinical care context. To date, there have been few attempts to model the serendipitous knowledge discovery of physicians. Due to the growth and complexity of the biomedical literature, as well as the increasingly specialized nature of medicine, there is a need for advanced systems that can quickly present information and assist physicians to discover new knowledge. The National Library of Medicine's (NLM) Lister Hill Center for Biocommunication's Semantic MEDLINE project is focused on identifying and visualizing semantic relationships in the biomedical literature to support knowledge discovery. This project led to the development of a new information discovery system, Spark. The aim of Spark is to promote serendipitous knowledge discovery by assisting users in maximizing the use of their conceptual short-term memory to iteratively search for, engage, clarify and evaluate information presented from the biomedical literature. Using Spark, this study analyzes the IF- SKD model by capturing and analyzing physician feedback. The McCay-Peet, Toms and Kelloway's Perception of Serendipity and Serendipitous Digital Environment (SDE) questionnaires are used. Results are evaluated to determine whether Spark contributes to physicians' serendipitous …

This mixed-method study explored cataloger’s judgment through the presence of text as entered by catalogers for the 11 electronic resource items during the National Libraries test for Resource Description and Access (RDA). Although the literature discusses cataloger’s judgment and suggests that cataloging practice based on new cataloging code RDA will more heavily rely on cataloger’s judgment, the topic of cataloger’s judgment in RDA cataloging was not formally studied. The purpose of this study was to study the differences and similarities in the MARC records created as a part of the RDA National Test and to determine if the theory of bounded rationality could explain cataloger’s judgment based on the constructs of cognitive and temporal limits. This goal was addressed through a content analysis of the MARC records and various statistical tests (Pearson’s Chi-square, Fisher’s Exact, and Cramer’s V). Analysis of 217 MARC records was performed on seven elements of the bibliographic record. This study found that there were both similarities and differences among the various groups of participants, and there are indications that both support and refute the assertion that catalogers make decisions based on the constructs of time and cognitive ability. Future research is needed to be able to …

Automatic language identification has been applied to short texts such as queries in information retrieval, but it has not yet been applied to metadata records. Applying this technology to metadata records, particularly their title elements, would enable creators of metadata records to obtain a value for the language element, which is often left blank due to a lack of linguistic expertise. It would also enable the addition of the language value to existing metadata records that currently lack a language value. Titles lend themselves to the problem of language identification mainly due to their shortness, a factor which increases the difficulty of accurately identifying a language. This study implemented four proven approaches to language identification as well as one open-source approach on a collection of multilingual titles of books and movies. Of the five approaches considered, a reduced N-gram frequency profile and distance measure approach outperformed all others, accurately identifying over 83% of all titles in the collection. Future plans are to offer this technology to curators of digital collections for use.