Smoothing the information seeking path: Removing representational obstacles in the middle-school digital library. (open access)

Smoothing the information seeking path: Removing representational obstacles in the middle-school digital library.

Middle school student's interaction within a digital library is explored. Issues of interface features used, obstacles encountered, search strategies and search techniques used, and representation obstacles are examined. A mechanism for evaluating user's descriptors is tested and effects of augmenting the system's resource descriptions with these descriptors on retrieval is explored. Transaction log data analysis (TLA) was used, with external corroborating achievement data provided by teachers. Analysis was conducted using quantitative and qualitative methods. Coding schemes for the failure analysis, search strategies and techniques analysis, as well as extent of match analysis between terms in student's questions and their search terms, and extent of match analysis between search terms and controlled vocabulary were developed. There are five chapters with twelve supporting appendixes. Chapter One presents an introduction to the problem and reviews the pilot study. Chapter Two presents the literature review and theoretical basis for the study. Chapter Three describes the research questions, hypotheses and methods. Chapter Four presents findings. Chapter Five presents a summary of the findings and their support of the hypotheses. Unanticipated findings, limitations, speculations, and areas of further research are indicated. Findings indicate that middle school users interact with the system in various sequences of patterns. …
Date: May 2002
Creator: Abbas, June M.
System: The UNT Digital Library
Makeshift Information Constructions: Information Flow and Undercover Police (open access)

Makeshift Information Constructions: Information Flow and Undercover Police

This dissertation presents the social virtual interface (SVI) model, which was born out of a need to develop a viable model of the complex interactions, information flow and information seeking behaviors among undercover officers. The SVI model was created from a combination of various philosophies and models in the literature of information seeking, communication and philosophy. The questions this research paper answers are as follows: 1. Can we make use of models and concepts familiar to or drawn from Information Science to construct a model of undercover police work that effectively represents the large number of entities and relationships? and 2. Will undercover police officers recognize this model as realistic? This study used a descriptive qualitative research method to examine the research questions. An online survey and hard copy survey were distributed to police officers who had worked in an undercover capacity. In addition groups of officers were interviewed about their opinion of the SVI model. The data gathered was analyzed and the model was validated by the results of the survey and interviews.
Date: August 2005
Creator: Aksakal, Baris
System: The UNT Digital Library
Perceived attributes of diffusion of innovation theory as predictors of Internet adoption among faculty members of Imam Mohammed Bin Saud University. (open access)

Perceived attributes of diffusion of innovation theory as predictors of Internet adoption among faculty members of Imam Mohammed Bin Saud University.

The Internet is the most common communication and research tool worldwide. Perusal of the World Wide Web quickly reveals the variety of information available. Internet adoption can be considered the late 20th century's most important event. In academic environments today, Internet use among faculty members has been widely expanded, with professors now integrating Internet technology into classroom activities. Imam Muhammad Bin Saud Islamic University (IMSU) is a pioneering public university in Saudi Arabia. Until recently, some faculty members at IMSU were unable to access the Internet through the university. It is important to study the effects of this delay on faculty members regarding research and academic activities. This study identified the statistically significant differences in demographic characteristics of Internet adopters and non-adopters among faculty members at IMSU, examined whether faculty members' perceptions of the Internet affected adoption, determined if the university administration's decisions impacted faulty members' decisions to adopt the Internet, identified factors motivating faculty members to adopt the Internet, identified obstacles influencing faculty members' decisions to use the Internet, and determined whether innovation characteristics as perceived by faculty members predicted Internet adoption. Using Rogers' diffusion of innovation theory, the influence of eight attributes were examined regarding Internet adoption among …
Date: May 2007
Creator: Almobarraz, Abdullah
System: The UNT Digital Library
The Adoption and Use of Electronic Information Resources by a Non-Traditional User Group: Automotive Service Technicians. (open access)

The Adoption and Use of Electronic Information Resources by a Non-Traditional User Group: Automotive Service Technicians.

The growing complexity of machines has led to a concomitant increase in the amount and complexity of the information needed by those charged with servicing them. This, in turn, has led to a need for more robust methods for storing and distributing information and for a workforce more sophisticated in its use of information resources. As a result, the service trades have "professionalized," adopting more rigorous academic standards and developing ongoing certification programs. The current paper deals with the acceptance of advanced electronic information technology by skilled service personnel, specifically, automotive service technicians. The theoretical basis of the study is Davis' technology acceptance model. The purpose of the study is to determine the effects of three external factors on the operation of the model: age, work experience, and education/certification level. The research design is in two parts, beginning with an onsite observation and interviews to establish the environment. During the second part of the research process a survey was administered to a sample of automotive service technicians. Results indicated significant inverse relationships between age and acceptance and between experience and acceptance. A significant positive relationship was shown between education, particularly certification, and acceptance.
Date: May 2006
Creator: Almquist, Arne J.
System: The UNT Digital Library
Functional Ontology Construction: A Pragmatic Approach to Addressing Problems Concerning the Individual and the Informing Environment (open access)

Functional Ontology Construction: A Pragmatic Approach to Addressing Problems Concerning the Individual and the Informing Environment

Functional ontology construction (FOC) is an approach for modeling the relationships between a user and the informing environment by means of analysis of the user's behavior and the elements of the environment that have behavioral function. The FOC approach is an application of behavior analytic techniques and concepts to problems within information science. The FOC approach is both an alternative and a compliment to the cognitive viewpoint commonly found in models of behavior in information science. The basis for the synthesis of behavior analysis and information science is a shared tradition of pragmatism between the fields. The application of behavior analytic concepts brings with it the notion of selection by consequence. Selection is examined on the biological, behavioral, and cultural levels. Two perspicuous examples of the application of the FOC modeling approach are included. The first example looks at the document functioning as a reinforcer in a human operant experimental setting. The second example is an examination of the verbal behavior of expert film analyst, Raymond Bellour, the structure of a film he analyzed, and the elements of the film's structure that had behavioral function for Bellour. The FOC approach is examined within the ontological space of information science.
Date: May 2006
Creator: Anderson, Richard L.
System: The UNT Digital Library
Human concept cognition and semantic relations in the unified medical language system: A coherence analysis. (open access)

Human concept cognition and semantic relations in the unified medical language system: A coherence analysis.

There is almost a universal agreement among scholars in information retrieval (IR) research that knowledge representation needs improvement. As core component of an IR system, improvement of the knowledge representation system has so far involved manipulation of this component based on principles such as vector space, probabilistic approach, inference network, and language modeling, yet the required improvement is still far from fruition. One promising approach that is highly touted to offer a potential solution exists in the cognitive paradigm, where knowledge representation practice should involve, or start from, modeling the human conceptual system. This study based on two related cognitive theories: the theory-based approach to concept representation and the psychological theory of semantic relations, ventured to explore the connection between the human conceptual model and the knowledge representation model (represented by samples of concepts and relations from the unified medical language system, UMLS). Guided by these cognitive theories and based on related and appropriate data-analytic tools, such as nonmetric multidimensional scaling, hierarchical clustering, and content analysis, this study aimed to conduct an exploratory investigation to answer four related questions. Divided into two groups, a total of 89 research participants took part in two sets of cognitive tasks. The first group …
Date: August 2007
Creator: Assefa, Shimelis G.
System: The UNT Digital Library

The Effect of Information Literacy Instruction on Library Anxiety Among International Students

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This study explored what effect information literacy instruction (ILI) may have on both a generalized anxiety state and library anxiety specifically. The population studied was international students using resources in a community college. Library anxiety among international students begins with certain barriers that cause anxiety (i.e., language/communication barriers, adjusting to a new education/library system and general cultural adjustments). Library Anxiety is common among college students and is characterized by feelings of negative emotions including, ruminations, tension, fear and mental disorganization (Jiao & Onwuegbuzie, 1999a). This often occurs when a student contemplates conducting research in a library and is due to any number of perceived inabilities about using the library. In order for students to become successful in their information seeking behavior this anxiety needs to be reduced. The study used two groups of international students enrolled in the English for Speakers of other Languages (ESOL) program taking credit courses. Each student completed Bostick's Library Anxiety Scale (LAS) and Spielberger's State-Trait Anxiety Inventory (STAI) to assess anxiety level before and after treatment. Subjects were given a research assignment that required them to use library resources. Treatment: Group 1 (experimental group) attended several library instruction classes (the instruction used Kuhltau's information search …
Date: May 2004
Creator: Battle, Joel C.
System: The UNT Digital Library

Wayfinding tools in public library buildings: A multiple case study.

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Wayfinding is the process of using one or more tools to move from one location to another in order to accomplish a task or to achieve a goal. This qualitative study explores the process of wayfinding as it applies to locating information in a public library. A group of volunteers were asked to find a selection of items in three types of libraries-traditional, contemporary, and modern. The retrieval process was timed and the reactions of the volunteers were recorded, documented, and analyzed. The impact of various wayfinding tools-architecture, layout, color, signage, computer support, collection organization-on the retrieval process was also identified. The study revealed that many of the wayfinding tools currently available in libraries do not facilitate item retrieval. Inconsistencies, ambiguities, obstructions, disparities, and operational deficiencies all contributed to end-user frustration and retrieval failure. The study suggests that failing to address these issues may prompt library patrons-end users who are increasingly interested in finding information with minimal expenditures of time and effort-may turn to other information-retrieval strategies and abandon a system that they find confusing and frustrating.
Date: May 2004
Creator: Beecher, Ann B.
System: The UNT Digital Library
Perceived value of journals for academic prestige, general reading and classroom use: A study of journals in educational and instructional technology. (open access)

Perceived value of journals for academic prestige, general reading and classroom use: A study of journals in educational and instructional technology.

Conducting research, evaluating research, and publishing scholarly works all play an extremely prominent role for university faculty members. Tenure and promotion decisions are greatly influenced by the perceived value of publications as viewed by members of faculty evaluation committees. Faculty members seeking tenure may be limited to publishing in a limited group of journals perceived to be valuable by members of an academic committee. This study attempted to determine the value of various kinds of periodicals (journals, magazines, and e-journals), based on three principal criteria, as perceived by professionals (university faculty, K-12 practitioners, and corporate trainers) in the educational/instructional technology (E/IT) field. The criteria for journal evaluation were Academic Prestige, General Reading, and Classroom Use. The perceived value of journals based on each criterion was compared to determine any significant differences. Members of the Association for Educational Communications and Technology (AECT) were asked to rate 30 journals in the E/IT field using the three criteria. Statistically significant differences were found among ratings in 63% of the journals. The statistical analyses indicated that differences in the perceived value of journals among E/IT professionals across the three criteria (Academic Prestige, General Reading, and Classroom Use) were statistically significant. It is also noted …
Date: May 2003
Creator: Bray, Kaye Evitt
System: The UNT Digital Library
Children's Color Association for Digital Image Retrieval. (open access)

Children's Color Association for Digital Image Retrieval.

In the field of information sciences, attention has been focused on developing mature information retrieval systems that abstract information automatically from the contents of information resources, such as books, images and films. As a subset of information retrieval research, content-based image retrieval systems automatically abstract elementary information from images in terms of colors, shapes, and texture. Color is the most commonly used in similarity measurement for content-based image retrieval systems. Human-computer interface design and image retrieval methods benefit from studies based on the understanding of their potential users. Today's children are exposed to digital technology at a very young age, and they will be the major technology users in five to ten years. This study focuses on children's color perception and color association with a controlled set of digital images. The method of survey research was used to gather data for this exploratory study about children's color association from a children's population, third to sixth graders. An online questionnaire with fifteen images was used to collect quantitative data of children's color selections. Face-to-face interviews investigated the rationale and factors affecting the color choices and children's interpretation of the images. The findings in this study indicate that the color children associated …
Date: August 2003
Creator: Chang, Yun-Ke
System: The UNT Digital Library
A Framework of Automatic Subject Term Assignment: An Indexing Conception-Based Approach (open access)

A Framework of Automatic Subject Term Assignment: An Indexing Conception-Based Approach

The purpose of dissertation is to examine whether the understandings of subject indexing processes conducted by human indexers have a positive impact on the effectiveness of automatic subject term assignment through text categorization (TC). More specifically, human indexers' subject indexing approaches or conceptions in conjunction with semantic sources were explored in the context of a typical scientific journal article data set. Based on the premise that subject indexing approaches or conceptions with semantic sources are important for automatic subject term assignment through TC, this study proposed an indexing conception-based framework. For the purpose of this study, three hypotheses were tested: 1) the effectiveness of semantic sources, 2) the effectiveness of an indexing conception-based framework, and 3) the effectiveness of each of three indexing conception-based approaches (the content-oriented, the document-oriented, and the domain-oriented approaches). The experiments were conducted using a support vector machine implementation in WEKA (Witten, & Frank, 2000). The experiment results pointed out that cited works, source title, and title were as effective as the full text, while keyword was found more effective than the full text. In addition, the findings showed that an indexing conception-based framework was more effective than the full text. Especially, the content-oriented and the …
Date: December 2006
Creator: Chung, EunKyung
System: The UNT Digital Library
Are Online Catalogs for Children Giving Them What They Need? Children's Cognitive Development and Information Seeking and Their Impact on Design (open access)

Are Online Catalogs for Children Giving Them What They Need? Children's Cognitive Development and Information Seeking and Their Impact on Design

Research shows children in an online environment often search by browsing, which relies heavily on recognition and content knowledge, so catalog systems for children must use effective symbols or pictorial representations, which correspond with children's own cognitive schema and level of recognition knowledge. This study was designed to look at the success of young children (ages 5 to 8) in searching 3 online public library catalogs designed for them, and it focused specifically on the pictorial representations and text descriptors used in the systems' browsing hierarchy. The research sought answer whether young children (ages 5 to 8) are really poor searchers because of cognitive development and lack of technology skills or if system design is the major reason for poor search results; i.e., Do current children's online catalog designs function in a manner that is compatible with information seeking by children? Although these results can not be generalized, this study indicates that there was a disconnect between the cognitive abilities of young users and catalog design. The study looked at search success on the 3 catalogs in relation to the catalog characteristics and individual user characteristics and makes 3 significant contributions to the field of library and information science. The …
Date: August 2007
Creator: Creel, Stacy
System: The UNT Digital Library

An Evaluation of the Effect of Learning Styles and Computer Competency on Students' Satisfaction on Web-Based Distance Learning Environments

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This study investigates the correlation between students' learning styles, computer competency and student satisfaction in Web-based distance learning. Three hundred and one graduate students participated in the current study during the Summer and Fall semesters of 2002 at the University of North Texas. Participants took the courses 100% online and came to the campus only once for software training. Computer competency and student satisfaction were measured using the Computer Skill and Use Assessment and the Student Satisfaction Survey questionnaires. Kolb's Learning Style Inventory measured students' learning styles. The study concludes that there is a significant difference among the different learning styles with respect to student satisfaction level when the subjects differ with regard to computer competency. For accommodating amd diverging styles, a higher level of computer competency results in a higher level of student satisfaction. But for converging and assimilating styles, a higher level of computer competency suggests a lower level of student satisfaction. A significant correlation was found between computer competency and student satisfaction level within Web-based courses for accommodating styles and no significant results were found in the other learning styles.
Date: August 2003
Creator: Du, Yunfei
System: The UNT Digital Library
Supporting Computer-Mediated Collaboration through User Customized Agents (open access)

Supporting Computer-Mediated Collaboration through User Customized Agents

This research investigated a neglected problem - interruption of groups by agent advisory systems. The question was whether interruption by the agent advisory system was beneficial. A survey of literature in four areas is included in this dissertation. The areas surveyed were Agents, Online Help, Computer Supported Cooperative Work(CSCW) and Awareness in CSCW. Based on the review, a human subject experiment was conducted. The study investigated whether the style of agent advisory interface improved the performance of group members. There were three sets of groups, a control set that did not have advisory agents, a set that had system provided advisory agents and a set that had group customized advisory agents. The groups worked together using a CSCW application developed with GroupKit, a CSCW toolkit. The groups with group customized advisory agents used an Agent Manager application to define advisory agents that would give them advice as they worked in the CSCW application. The findings showed that the type of advisory agents did not significantly influence the performance of the groups. The groups with customized agents performed slightly better than the other groups but the difference was not statistically significant. When notified that advice was issued, groups with customized agents …
Date: December 2001
Creator: Ducksworth, Letatia Bright
System: The UNT Digital Library
Cognitive Playfulness, Innovativeness, and Belief of Essentialness: Characteristics of Educators who have the Ability to Make Enduring Changes in the Integration of Technology into the Classroom Environment. (open access)

Cognitive Playfulness, Innovativeness, and Belief of Essentialness: Characteristics of Educators who have the Ability to Make Enduring Changes in the Integration of Technology into the Classroom Environment.

Research on the adoption of innovation is largely limited to factors affecting immediate change with few studies focusing on enduring or lasting change. The purpose of the study was to examine the personality characteristics of cognitive playfulness, innovativeness, and essentialness beliefs in educators who were able to make an enduring change in pedagogy based on the use of technology in the curriculum within their assigned classroom settings. The study utilized teachers from 33 school districts and one private school in Texas who were first-year participants in the Intel® Teach to the Future program. The research design focused on how cognitive playfulness, innovativeness, and essentialness beliefs relate to a sustained high level of information technology use in the classroom. The research questions were: 1) Are individuals who are highly playful more likely to continue to demonstrate an ability to integrate technology use in the classroom at a high level than those who are less playful? 2) Are individuals who are highly innovative more likely to continue to demonstrate an ability to integrate technology use in the classroom at a high level than those who are less innovative? 3) Are individuals who believe information technology use is critical and indispensable to their …
Date: August 2004
Creator: Dunn, Lemoyne Luette Scott
System: The UNT Digital Library
Officer attitudes toward organizational change in the Turkish National Police. (open access)

Officer attitudes toward organizational change in the Turkish National Police.

This dissertation emphasizes the importance of the human factor in the organizational change process. Change - the only constant - is inevitable for organizations and no change program can be achieved without the support and acceptance of organization members. In this context, this study identifies officer attitudes toward organizational change in the Turkish National Police (TNP) and the factors affecting those attitudes. The Officer Attitude Model created by the researcher includes six main factors (receptivity to change, readiness for change, trust in management, commitment to organization, communication of change, and training for change) and five background factors (gender, age, rank, level of education, and work experience) to explain officer attitudes toward change. In order to test this model, an officer attitude survey was administered in Turkey among TNP members and the results of the gathered data validated this model.
Date: August 2007
Creator: Durmaz, Huseyin
System: The UNT Digital Library
An Examination Of The Variation In Information Systems Project Cost Estimates: The Case Of Year 2000 Compliance Projects (open access)

An Examination Of The Variation In Information Systems Project Cost Estimates: The Case Of Year 2000 Compliance Projects

The year 2000 (Y2K) problem presented a fortuitous opportunity to explore the relationship between estimated costs of software projects and five cost influence dimensions described by the Year 2000 Enterprise Cost Model (Kappelman, et al., 1998) -- organization, problem, solution, resources, and stage of completion. This research was a field study survey of (Y2K) project managers in industry, government, and education and part of a joint project that began in 1996 between the University of North Texas and the Y2K Working Group of the Society for Information Management (SIM). Evidence was found to support relationships between estimated costs and organization, problem, resources, and project stage but not for the solution dimension. Project stage appears to moderate the relationships for organization, particularly IS practices, and resources. A history of superior IS practices appears to mean lower estimated costs, especially for projects in larger IS organizations. Acquiring resources, especially external skills, appears to increase costs. Moreover, projects apparently have many individual differences, many related to size and to project stage, and their influences on costs appear to be at the sub-dimension or even the individual variable level. A Revised Year 2000 Enterprise Model is presented incorporating this granularity. Two primary conclusions can …
Date: May 2000
Creator: Fent, Darla
System: The UNT Digital Library
Widening the lens: An interdisciplinary approach to examining the effect of exposure therapy on public speaking state anxiety. (open access)

Widening the lens: An interdisciplinary approach to examining the effect of exposure therapy on public speaking state anxiety.

This study used an interdisciplinary approach to examine an intervention for reducing public speaking state anxiety. A quasi-experiment was conducted to determine if a multiple-exposure treatment technique (TRIPLESPEAK) would help to attenuate public speaking anxiety. The treatment group reported experiencing significantly less state anxiety during their post-test presentation than did the control group. This lead to the conclusion that exposure therapy can be used to help students enrolled in basic communication classes begin to overcome their fear of speaking in front of an audience. Follow-up analysis of the treatment group's reported anxiety levels during all five presentations (pre-test, Treatment Presentation 1, Treatment Presentation 2, Treatment Presentation 3, and post-test) revealed an increase in anxiety from the last treatment presentation to the post-test presentation. In order to explore this issue, Shannon's entropy was utilized to calculate the amount of information in each speaking environment. Anderson's functional ontology construction approach served as a model to explain the role of the environment in shaping speakers' current and future behaviors and reports of anxiety. The exploratory analysis revealed a functional relationship between information and anxiety. In addition, a qualitative study was conducted to determine which environmental stimuli speakers perceived contributed to their anxiety levels. …
Date: August 2007
Creator: Finn, Amber N.
System: The UNT Digital Library
Privacy Concerns and Personality Traits Influencing Online Behavior: A Structural Model (open access)

Privacy Concerns and Personality Traits Influencing Online Behavior: A Structural Model

The concept of privacy has proven difficult to analyze because of its subjective nature and susceptibility to psychological and contextual influences. This study challenges the concept of privacy as a valid construct for addressing individuals' concerns regarding online disclosure of personal information, based on the premise that underlying behavioral traits offer a more reliable and temporally stable measure of privacy-oriented behavior than do snapshots of environmentally induced emotional states typically measured by opinion polls. This study investigated the relationship of personality characteristics associated with individuals' general privacy-related behavior to their online privacy behaviors and concerns. Two latent constructs, Functional Privacy Orientation and Online Privacy Orientation, were formulated. Functional Privacy Orientation is defined as a general measure of individuals' perception of control over their privacy. It was measured using the factors General Disclosiveness, Locus of Control, Generalized Trust, Risk Orientation, and Risk Propensity as indicator variables. Online Privacy Orientation is defined as a measure of individuals' perception of control over their privacy in an online environment. It was measured using the factors Willingness to Disclose Online, Level of Privacy Concern, Information Management Privacy Concerns, and Reported Online Disclosure as indicator variables. A survey questionnaire that included two new instruments to measure …
Date: May 2005
Creator: Grams, Brian C.
System: The UNT Digital Library
Relevance Thresholds: A Conjunctive/Disjunctive Model of End-User Cognition as an Evaluative Process (open access)

Relevance Thresholds: A Conjunctive/Disjunctive Model of End-User Cognition as an Evaluative Process

This investigation identifies end-user cognitive heuristics that facilitate judgment and evaluation during information retrieval (IR) system interactions. The study extends previous research surrounding relevance as a key construct for representing the value end-users ascribe to items retrieved from IR systems and the perceived effectiveness of such systems. The Lens Model of user cognition serves as the foundation for design and interpretation of the study; earlier research in problem solving, decision making, and attitude formation also contribute to the model and analysis. A self reporting instrument collected evaluative responses from 32 end-users related to 1432 retrieved items in relation to five characteristics of each item: topical, pertinence, utility, systematic, and motivational levels of relevance. The nominal nature of the data collected led to non-parametric statistical analyses that indicated that end-user evaluation of retrieved items to resolve an information problem at hand is most likely a multi-stage process. That process appears to be a cognitive progression from topic to meaning (pertinence) to functionality (use). Each step in end-user evaluative processing engages a cognitive hierarchy of heuristics that includes consideration (of appropriate cues), differentiation (the positive or negative aspects of those cues considered), and aggregation (the combination of differentiated cue aspects needed to …
Date: December 2000
Creator: Greisdorf, Howard F.
System: The UNT Digital Library
Knowledge management in times of change: Tacit and explicit knowledge transfers. (open access)

Knowledge management in times of change: Tacit and explicit knowledge transfers.

This study proposed a look at the importance and challenges of knowledge management in times of great change. In order to understand the information phenomena of interest, impacts on knowledge workers and knowledge documents in times of great organizational change, the study is positioned in a major consolidation of state agencies in Texas. It pays special attention to how the changes were perceived by the knowledge workers by interviewing those that were impacted by the changes resulting from the reorganization. The overall goal is to assess knowledge management in times of great organizational change by analyzing the impact of consolidation on knowledge management in Texas's Health and Human Services agencies. The overarching research question is what happened to the knowledge management structure during this time of great change? The first research question was what was the knowledge worker environment during the time of change? The second research question was what was the knowledge management environment of the agencies during the time of change? The last research question was did consolidation of the HHS agencies diminish the ability to transition from tacit to explicit knowledge? Additionally, the study investigates how the bill that mandated the consolidation was covered in the local …
Date: December 2005
Creator: Hall, Heather Leigh
System: The UNT Digital Library
Negotiation, communication, and decision strategies used by hostage/crisis negotiators. (open access)

Negotiation, communication, and decision strategies used by hostage/crisis negotiators.

By conducting this theory-based empirical study, gathering data from working negotiators in the US and Canada, I have determined what primary dynamic activities, communication skills, and negotiation tools are used by hostage/crisis negotiators. Negotiators implement their negotiation and decision strategies differently depending on whether the situations they deal with are instrumental or expressive. I have determined which elements of negotiations and factors affecting negotiations differ while handling instrumental and expressive hostage situations. I found that the collected data did not reveal any significant relationship between handling instrumental/expressive hostage situations differently and belief in the elements of Brenda Dervin's and Shannon-Weaver's theories. I have also determined that the belief in the elements of the Dervin's and Shannon-Weaver's theories is workable and practical for negotiators to use. Based on the above findings, the model suggested by this research adds the elements and directives of Dervin's and Shannon-Weaver's models to the common approach used by the negotiators. This revised model suggests that the negotiators pay attention to the dynamics of the interactions presented between the two parties: the negotiators themselves and hostage takers. The revised model also recommends that the negotiators focus on not only the hostage takers behavioral characteristics, psychological conditions, and …
Date: May 2008
Creator: Hancerli, Suleyman
System: The UNT Digital Library
MEDLINE Metric: A method to assess medical students' MEDLINE search effectiveness (open access)

MEDLINE Metric: A method to assess medical students' MEDLINE search effectiveness

Medical educators advocate the need for medical students to acquire information management skills, including the ability to search the MEDLINE database. There has been no published validated method available to use for assessing medical students' MEDLINE information retrieval skills. This research proposes and evaluates a method, designed as the MEDLINE Metric, for assessing medical students' search skills. MEDLINE Metric consists of: (a) the development, by experts, of realistic clinical scenarios that include highly constructed search questions designed to test defined search skills; (b) timed tasks (searches) completed by subjects; (c) the evaluation of search results; and (d) instructive feedback. A goal is to offer medical educators a valid, reliable, and feasible way to judge mastery of information searching skill by measuring results (search retrieval) rather than process (search behavior) or cognition (knowledge about searching). Following a documented procedure for test development, search specialists and medical content experts formulated six clinical search scenarios and questions. One hundred and forty-five subjects completed the six-item test under timed conditions. Subjects represented a wide range of MEDLINE search expertise. One hundred twenty complete cases were used, representing 53 second-year medical students (44%), 47 fourth-year medical students (39%), and 20 medical librarians (17%). Data related …
Date: May 2000
Creator: Hannigan, Gale G.
System: The UNT Digital Library
Coyote Ugly Librarian: A Participant Observer Examination of Lnowledge Construction in Reality TV. (open access)

Coyote Ugly Librarian: A Participant Observer Examination of Lnowledge Construction in Reality TV.

Reality TV is the most popular genre of television programming today. The number of reality television shows has grown exponentially over the last fifteen years since the premier of The Real World in 1992. Although reality TV uses styles similar to those used in documentary film, the “reality” of the shows is questioned by critics and viewers alike. The current study focuses on the “reality” that is presented to viewers and how that “reality” is created and may differ from what the participants of the shows experience. I appeared on two reality shows, Faking It and That's Clever, and learned a great deal as a participant observer. Within the study, I outline my experience and demonstrate how editing changed the reality I experienced into what was presented to the viewers. O'Connor's (1996) representation context web serves as a model for the realities created through reality television. People derive various benefits from watching reality TV. Besides the obvious entertainment value of reality TV, viewers also gather information via this type of programming. Viewers want to see real people on television reacting to unusual circumstances without the use of scripts. By surveying reality TV show viewers and participants, this study gives insight …
Date: May 2007
Creator: Holmes, Haley K.
System: The UNT Digital Library