The Effects of Task-Based Documentation Versus Online Help Menu Documentation on the Acceptance of Information Technology

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The objectives of this study were (1) to identify and describe task-based documentation; (2) to identify and describe any purported changes in users attitudes when IT migration was preceded by task-based documentation; (3) to suggest implications of task-based documentation on users attitude toward IT acceptance. Questionnaires were given to 150 university students. Of these, all 150 students participated in this study. The study determined the following: (1) if favorable pre-implementation attitudes toward a new e-mail system increase, as a result of training, if users expect it to be easy to learn and use; (2) if user acceptance of an e-mail program increase as expected perceived usefulness increase as delineated by task-based documentation; (3) if task-based documentation is more effective than standard help menus while learning a new application program; and (4) if training that requires active student participation increase the acceptance of a new e-mail system. The following conclusions were reached: (1) Positive pre-implementation attitudes toward a new e-mail system are not affected by training even if the users expect it to be easy to learn and use. (2) User acceptance of an e-mail program does not increase as perceived usefulness increase when aided by task-based documentation. (3) Task-based documentation …
Date: May 1999
Creator: Bell, Thomas
System: The UNT Digital Library
A Theory for the Measurement of Internet Information Retrieval (open access)

A Theory for the Measurement of Internet Information Retrieval

The purpose of this study was to develop and evaluate a measurement model for Internet information retrieval strategy performance evaluation whose theoretical basis is a modification of the classical measurement model embodied in the Cranfield studies and their progeny. Though not the first, the Cranfield studies were the most influential of the early evaluation experiments. The general problem with this model was and continues to be the subjectivity of the concept of relevance. In cyberspace, information scientists are using quantitative measurement models for evaluating information retrieval performance that are based on the Cranfield model. This research modified this model by incorporating enduser relevance judgment rather than using objective relevance judgments, and by adopting a fundamental unit of measure developed for the cyberspace of Internet information retrieval rather than using recall and precision-type measures. The proposed measure, the Content-bearing Click (CBC) Ratio, was developed as a quantitative measure reflecting the performance of an Internet IR strategy. Since the hypertext "click" is common to many Internet IR strategies, it was chosen as the fundamental unit of measure rather than the "document." The CBC Ratio is a ratio of hypertext click counts that can be viewed as a false drop measure that determines …
Date: May 1999
Creator: MacCall, Steven Leonard
System: The UNT Digital Library
An Examination Of The Variation In Information Systems Project Cost Estimates: The Case Of Year 2000 Compliance Projects (open access)

An Examination Of The Variation In Information Systems Project Cost Estimates: The Case Of Year 2000 Compliance Projects

The year 2000 (Y2K) problem presented a fortuitous opportunity to explore the relationship between estimated costs of software projects and five cost influence dimensions described by the Year 2000 Enterprise Cost Model (Kappelman, et al., 1998) -- organization, problem, solution, resources, and stage of completion. This research was a field study survey of (Y2K) project managers in industry, government, and education and part of a joint project that began in 1996 between the University of North Texas and the Y2K Working Group of the Society for Information Management (SIM). Evidence was found to support relationships between estimated costs and organization, problem, resources, and project stage but not for the solution dimension. Project stage appears to moderate the relationships for organization, particularly IS practices, and resources. A history of superior IS practices appears to mean lower estimated costs, especially for projects in larger IS organizations. Acquiring resources, especially external skills, appears to increase costs. Moreover, projects apparently have many individual differences, many related to size and to project stage, and their influences on costs appear to be at the sub-dimension or even the individual variable level. A Revised Year 2000 Enterprise Model is presented incorporating this granularity. Two primary conclusions can …
Date: May 2000
Creator: Fent, Darla
System: The UNT Digital Library
MEDLINE Metric: A method to assess medical students' MEDLINE search effectiveness (open access)

MEDLINE Metric: A method to assess medical students' MEDLINE search effectiveness

Medical educators advocate the need for medical students to acquire information management skills, including the ability to search the MEDLINE database. There has been no published validated method available to use for assessing medical students' MEDLINE information retrieval skills. This research proposes and evaluates a method, designed as the MEDLINE Metric, for assessing medical students' search skills. MEDLINE Metric consists of: (a) the development, by experts, of realistic clinical scenarios that include highly constructed search questions designed to test defined search skills; (b) timed tasks (searches) completed by subjects; (c) the evaluation of search results; and (d) instructive feedback. A goal is to offer medical educators a valid, reliable, and feasible way to judge mastery of information searching skill by measuring results (search retrieval) rather than process (search behavior) or cognition (knowledge about searching). Following a documented procedure for test development, search specialists and medical content experts formulated six clinical search scenarios and questions. One hundred and forty-five subjects completed the six-item test under timed conditions. Subjects represented a wide range of MEDLINE search expertise. One hundred twenty complete cases were used, representing 53 second-year medical students (44%), 47 fourth-year medical students (39%), and 20 medical librarians (17%). Data related …
Date: May 2000
Creator: Hannigan, Gale G.
System: The UNT Digital Library
Modeling Utilization of Planned Information Technology (open access)

Modeling Utilization of Planned Information Technology

Implementations of information technology solutions to address specific information problems are only successful when the technology is utilized. The antecedents of technology use involve user, system, task and organization characteristics as well as externalities which can affect all of these entities. However, measurement of the interaction effects between these entities can act as a proxy for individual attribute values. A model is proposed which based upon evaluation of these interaction effects can predict technology utilization. This model was tested with systems being implemented at a pediatric health care facility. Results from this study provide insight into the relationship between the antecedents of technology utilization. Specifically, task time provided significant direct causal effects on utilization. Indirect causal effects were identified in task value and perceived utility constructs. Perceived utility, along with organizational support also provided direct causal effects on user satisfaction. Task value also impacted user satisfaction in an indirect fashion. Also, results provide a predictive model and taxonomy of variables which can be applied to predict or manipulate the likelihood of utilization for planned technology.
Date: May 2000
Creator: Stettheimer, Timothy Dwight
System: The UNT Digital Library
An Experimental Study of Teachers' Verbal and Nonverbal Immediacy, Student Motivation, and Cognitive Learning in Video Instruction (open access)

An Experimental Study of Teachers' Verbal and Nonverbal Immediacy, Student Motivation, and Cognitive Learning in Video Instruction

This study used an experimental design and a direct test of recall to provide data about teacher immediacy and student cognitive learning. Four hypotheses and a research question addressed two research problems: first, how verbal and nonverbal immediacy function together and/or separately to enhance learning; and second, how immediacy affects cognitive learning in relation to student motivation. These questions were examined in the context of video instruction to provide insight into distance learning processes and to ensure maximum control over experimental manipulations. Participants (N = 347) were drawn from university students in an undergraduate communication course. Students were randomly assigned to groups, completed a measure of state motivation, and viewed a 15-minute video lecture containing part of the usual course content delivered by a guest instructor. Participants were unaware that the video instructor was actually performing one of four scripted manipulations reflecting higher and lower combinations of specific verbal and nonverbal cues, representing the four cells of the 2x2 research design. Immediately after the lecture, students completed a recall measure, consisting of portions of the video text with blanks in the place of key words. Participants were to fill in the blanks with exact words they recalled from the videotape. …
Date: May 2000
Creator: Witt, Paul L.
System: The UNT Digital Library
Creating a Criterion-Based Information Agent Through Data Mining for Automated Identification of Scholarly Research on the World Wide Web (open access)

Creating a Criterion-Based Information Agent Through Data Mining for Automated Identification of Scholarly Research on the World Wide Web

This dissertation creates an information agent that correctly identifies Web pages containing scholarly research approximately 96% of the time. It does this by analyzing the Web page with a set of criteria, and then uses a classification tree to arrive at a decision. The criteria were gathered from the literature on selecting print and electronic materials for academic libraries. A Delphi study was done with an international panel of librarians to expand and refine the criteria until a list of 41 operationalizable criteria was agreed upon. A Perl program was then designed to analyze a Web page and determine a numerical value for each criterion. A large collection of Web pages was gathered comprising 5,000 pages that contain the full work of scholarly research and 5,000 random pages, representative of user searches, which do not contain scholarly research. Datasets were built by running the Perl program on these Web pages. The datasets were split into model building and testing sets. Data mining was then used to create different classification models. Four techniques were used: logistic regression, nonparametric discriminant analysis, classification trees, and neural networks. The models were created with the model datasets and then tested against the test dataset. Precision …
Date: May 2000
Creator: Nicholson, Scott
System: The UNT Digital Library
Identifying At-Risk Students: An Assessment Instrument for Distributed Learning Courses in Higher Education (open access)

Identifying At-Risk Students: An Assessment Instrument for Distributed Learning Courses in Higher Education

The current period of rapid technological change, particularly in the area of mediated communication, has combined with new philosophies of education and market forces to bring upheaval to the realm of higher education. Technical capabilities exceed our knowledge of whether expenditures on hardware and software lead to corresponding gains in student learning. Educators do not yet possess sophisticated assessments of what we may be gaining or losing as we widen the scope of distributed learning. The purpose of this study was not to draw sweeping conclusions with respect to the costs or benefits of technology in education. The researcher focused on a single issue involved in educational quality: assessing the ability of a student to complete a course. Previous research in this area indicates that attrition rates are often higher in distributed learning environments. Educators and students may benefit from a reliable instrument to identify those students who may encounter difficulty in these learning situations. This study is aligned with research focused on the individual engaged in seeking information, assisted or hindered by the capabilities of the computer information systems that create and provide access to information. Specifically, the study focused on the indicators of completion for students enrolled in …
Date: May 2000
Creator: Osborn, Viola
System: The UNT Digital Library

A Study of Graphically Chosen Features for Representation of TREC Topic-Document Sets

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Document representation is important for computer-based text processing. Good document representations must include at least the most salient concepts of the document. Documents exist in a multidimensional space that difficult the identification of what concepts to include. A current problem is to measure the effectiveness of the different strategies that have been proposed to accomplish this task. As a contribution towards this goal, this dissertation studied the visual inter-document relationship in a dimensionally reduced space. The same treatment was done on full text and on three document representations. Two of the representations were based on the assumption that the salient features in a document set follow the chi-distribution in the whole document set. The third document representation identified features through a novel method. A Coefficient of Variability was calculated by normalizing the Cartesian distance of the discriminating value in the relevant and the non-relevant document subsets. Also, the local dictionary method was used. Cosine similarity values measured the inter-document distance in the information space and formed a matrix to serve as input to the Multi-Dimensional Scale (MDS) procedure. A Precision-Recall procedure was averaged across all treatments to statistically compare them. Treatments were not found to be statistically the same and …
Date: May 2000
Creator: Oyarce, Guillermo Alfredo
System: The UNT Digital Library

The Cluster Hypothesis: A Visual/Statistical Analysis

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By allowing judgments based on a small number of exemplar documents to be applied to a larger number of unexamined documents, clustered presentation of search results represents an intuitively attractive possibility for reducing the cognitive resource demands on human users of information retrieval systems. However, clustered presentation of search results is sensible only to the extent that naturally occurring similarity relationships among documents correspond to topically coherent clusters. The Cluster Hypothesis posits just such a systematic relationship between document similarity and topical relevance. To date, experimental validation of the Cluster Hypothesis has proved problematic, with collection-specific results both supporting and failing to support this fundamental theoretical postulate. The present study consists of two computational information visualization experiments, representing a two-tiered test of the Cluster Hypothesis under adverse conditions. Both experiments rely on multidimensionally scaled representations of interdocument similarity matrices. Experiment 1 is a term-reduction condition, in which descriptive titles are extracted from Associated Press news stories drawn from the TREC information retrieval test collection. The clustering behavior of these titles is compared to the behavior of the corresponding full text via statistical analysis of the visual characteristics of a two-dimensional similarity map. Experiment 2 is a dimensionality reduction condition, in …
Date: May 2000
Creator: Sullivan, Terry
System: The UNT Digital Library

The Validity of Health Claims on the World Wide Web: A Case Study of the Herbal Remedy Opuntia

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The World Wide Web has become a significant source of medical information for the public, but there is concern that much of the information is inaccurate, misleading, and unsupported by scientific evidence. This study analyzes the validity of health claims on the World Wide Web for the herbal Opuntia using an evidence-based approach, and supports the observation that individuals must critically assess health information in this relatively new medium of communication. A systematic search by means of nine search engines and online resources of Web sites relating to herbal remedies was conducted and specific sites providing information on the cactus herbal remedy from the genus Opuntia were retrieved. Validity of therapeutic health claims on the Web sites was checked by comparison with reports in the scientific literature subjected to two established quality assessment rating instruments. 184 Web sites from a variety of sources were retrieved and evaluated, and 98 distinct health claims were identified. 53 scientific reports were retrieved to validate claims. 25 involved human subjects, and 28 involved animal or laboratory models. Only 33 (34%) of the claims were addressed in the scientific literature. For 3% of the claims, evidence from the scientific reports was conflicting or contradictory. Of …
Date: May 2000
Creator: Veronin, Michael A.
System: The UNT Digital Library
University Students and the Internet: Information Seeking Study (open access)

University Students and the Internet: Information Seeking Study

This study explored university students' information needs and seeking behaviors on the Internet. A Web-based survey was administrated one time. Two hundred responses were received from the target sample within the two weeks period of the study. Data were analyzed with descriptive statistics, factor analysis, and graphical representation. The study explored various issues related to the usability, preferences, and activities of the Internet, such as searching tools, e-mail, search engines, and preferred primary sources of everyday-life information needs. The study explored the perceptions of the students toward the Internet and the traditional library. Kuhlthau's model of the information-seeking process, which includes six stages and affective components, was utilized and modified in the construction of the Web survey. A study by Presno (1998), which includes the four types of Internet anxiety, was utilized in the construction of the Web survey. With regard to the six stages of Kuhlthau model, the majority of the respondents experienced stage 5, which was about information gathering; stage 3 had the next highest number of respondents. Very few respondents experienced stages 1 and 2. There was a systematic pattern in which, the earlier the stages the respondents were in, the more negative adjectives they selected, and …
Date: May 2001
Creator: Shamo, Esmaeel
System: The UNT Digital Library
Smoothing the information seeking path: Removing representational obstacles in the middle-school digital library. (open access)

Smoothing the information seeking path: Removing representational obstacles in the middle-school digital library.

Middle school student's interaction within a digital library is explored. Issues of interface features used, obstacles encountered, search strategies and search techniques used, and representation obstacles are examined. A mechanism for evaluating user's descriptors is tested and effects of augmenting the system's resource descriptions with these descriptors on retrieval is explored. Transaction log data analysis (TLA) was used, with external corroborating achievement data provided by teachers. Analysis was conducted using quantitative and qualitative methods. Coding schemes for the failure analysis, search strategies and techniques analysis, as well as extent of match analysis between terms in student's questions and their search terms, and extent of match analysis between search terms and controlled vocabulary were developed. There are five chapters with twelve supporting appendixes. Chapter One presents an introduction to the problem and reviews the pilot study. Chapter Two presents the literature review and theoretical basis for the study. Chapter Three describes the research questions, hypotheses and methods. Chapter Four presents findings. Chapter Five presents a summary of the findings and their support of the hypotheses. Unanticipated findings, limitations, speculations, and areas of further research are indicated. Findings indicate that middle school users interact with the system in various sequences of patterns. …
Date: May 2002
Creator: Abbas, June M.
System: The UNT Digital Library

The Information Environment of Academic Library Directors: Use of Information Resources and Communication Technologies

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This study focuses on the use of information resources and communication technologies, both traditional and electronic, by academic library directors. The purpose is to improve understanding of managerial behavior when using information resources and communication technologies within a shared information environment. Taylor's concept of an information use environment is used to capture the elements associated with information use and communication within the context of decision-making styles, managerial roles, organizational environments, and professional communities. This qualitative study uses interviews, observations, questionnaires, and documents. Library directors participating in the study are from doctoral-degree granting universities in the southwestern United States. Data collection involved on-site observations with a PDA (personal digital assistant), structured interviews with library directors and their administrative assistants, the Decision Style Inventory, and a questionnaire based on Mintzberg's managerial roles. Findings show the existence of a continuum in managerial activities between an Administrator and an Administrator/Academic as critical to understanding information use and communication patterns among library directors. There is a gap between self-perception of managerial activities and actual performance, a finding that would not have surfaced without the use of multiple methods. Other findings include the need for a technical ombudsman, a managerial-level position reporting to the library director; …
Date: May 2002
Creator: Koelker, Karen June
System: The UNT Digital Library
Perceived attributes of diffusion of innovation theory as predictors of Internet adoption among faculty members of Imam Mohammed Bin Saud University. (open access)

Perceived attributes of diffusion of innovation theory as predictors of Internet adoption among faculty members of Imam Mohammed Bin Saud University.

The Internet is the most common communication and research tool worldwide. Perusal of the World Wide Web quickly reveals the variety of information available. Internet adoption can be considered the late 20th century's most important event. In academic environments today, Internet use among faculty members has been widely expanded, with professors now integrating Internet technology into classroom activities. Imam Muhammad Bin Saud Islamic University (IMSU) is a pioneering public university in Saudi Arabia. Until recently, some faculty members at IMSU were unable to access the Internet through the university. It is important to study the effects of this delay on faculty members regarding research and academic activities. This study identified the statistically significant differences in demographic characteristics of Internet adopters and non-adopters among faculty members at IMSU, examined whether faculty members' perceptions of the Internet affected adoption, determined if the university administration's decisions impacted faulty members' decisions to adopt the Internet, identified factors motivating faculty members to adopt the Internet, identified obstacles influencing faculty members' decisions to use the Internet, and determined whether innovation characteristics as perceived by faculty members predicted Internet adoption. Using Rogers' diffusion of innovation theory, the influence of eight attributes were examined regarding Internet adoption among …
Date: May 2007
Creator: Almobarraz, Abdullah
System: The UNT Digital Library
Coyote Ugly Librarian: A Participant Observer Examination of Lnowledge Construction in Reality TV. (open access)

Coyote Ugly Librarian: A Participant Observer Examination of Lnowledge Construction in Reality TV.

Reality TV is the most popular genre of television programming today. The number of reality television shows has grown exponentially over the last fifteen years since the premier of The Real World in 1992. Although reality TV uses styles similar to those used in documentary film, the “reality” of the shows is questioned by critics and viewers alike. The current study focuses on the “reality” that is presented to viewers and how that “reality” is created and may differ from what the participants of the shows experience. I appeared on two reality shows, Faking It and That's Clever, and learned a great deal as a participant observer. Within the study, I outline my experience and demonstrate how editing changed the reality I experienced into what was presented to the viewers. O'Connor's (1996) representation context web serves as a model for the realities created through reality television. People derive various benefits from watching reality TV. Besides the obvious entertainment value of reality TV, viewers also gather information via this type of programming. Viewers want to see real people on television reacting to unusual circumstances without the use of scripts. By surveying reality TV show viewers and participants, this study gives insight …
Date: May 2007
Creator: Holmes, Haley K.
System: The UNT Digital Library
Assessment of a Library Learning Theory by Measuring Library Skills of Students Completing an Online Library Instruction Tutorial (open access)

Assessment of a Library Learning Theory by Measuring Library Skills of Students Completing an Online Library Instruction Tutorial

This study is designed to reveal whether students acquire the domains and levels of library skills discussed in a learning library skills theory after participating in an online library instruction tutorial. The acquisition of the library skills is demonstrated through a review of the scores on online tutorial quizzes, responses to a library skills questionnaire, and bibliographies of course research papers. Additional areas to be studied are the characteristics of the participants enrolled in traditional and online courses at a community college and the possible influence of these characteristics on the demonstrated learning of library skills. Multiple measurement methods, identified through assessment of library instruction literature, are used to verify the effectiveness of the library skills theory and to strengthen the validity and reliability of the study results.
Date: May 2007
Creator: Watson, Dana L.
System: The UNT Digital Library
Perceived value of journals for academic prestige, general reading and classroom use: A study of journals in educational and instructional technology. (open access)

Perceived value of journals for academic prestige, general reading and classroom use: A study of journals in educational and instructional technology.

Conducting research, evaluating research, and publishing scholarly works all play an extremely prominent role for university faculty members. Tenure and promotion decisions are greatly influenced by the perceived value of publications as viewed by members of faculty evaluation committees. Faculty members seeking tenure may be limited to publishing in a limited group of journals perceived to be valuable by members of an academic committee. This study attempted to determine the value of various kinds of periodicals (journals, magazines, and e-journals), based on three principal criteria, as perceived by professionals (university faculty, K-12 practitioners, and corporate trainers) in the educational/instructional technology (E/IT) field. The criteria for journal evaluation were Academic Prestige, General Reading, and Classroom Use. The perceived value of journals based on each criterion was compared to determine any significant differences. Members of the Association for Educational Communications and Technology (AECT) were asked to rate 30 journals in the E/IT field using the three criteria. Statistically significant differences were found among ratings in 63% of the journals. The statistical analyses indicated that differences in the perceived value of journals among E/IT professionals across the three criteria (Academic Prestige, General Reading, and Classroom Use) were statistically significant. It is also noted …
Date: May 2003
Creator: Bray, Kaye Evitt
System: The UNT Digital Library
Accessing Information on the World Wide Web: Predicting Usage Based on Involvement (open access)

Accessing Information on the World Wide Web: Predicting Usage Based on Involvement

Advice for Web designers often includes an admonition to use short, scannable, bullet-pointed text, reflecting the common belief that browsing the Web most often involves scanning rather than reading. Literature from several disciplines focuses on the myriad combinations of factors related to online reading but studies of the users' interests and motivations appear to offer a more promising avenue for understanding how users utilize information on Web pages. This study utilized the modified Personal Involvement Inventory (PII), a ten-item instrument used primarily in the marketing and advertising fields, to measure interest and motivation toward a topic presented on the Web. Two sites were constructed from Reader's Digest Association, Inc. online articles and a program written to track students' use of the site. Behavior was measured by the initial choice of short versus longer versions of the main page, the number of pages visited and the amount of time spent on the site. Data were gathered from students at a small, private university in the southwest part of the United States to answer six hypotheses which posited that subjects with higher involvement in a topic presented on the Web and a more positive attitude toward the Web would tend to select …
Date: May 2003
Creator: Langford, James David
System: The UNT Digital Library

An Empirical Investigation of Critical Factors that Influence Data Warehouse Implementation Success in Higher Educational Institutions

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Data warehousing (DW) in the last decade has become the technology of choice for building data management infrastructures to provide organizations the decision-making capabilities needed to effectively carry out its activities. Despite its phenomenal growth and importance to organizations the rate of DW implementation success has been less than stellar. Many DW implementation projects fail due to technical or organizational reasons. There has been limited research on organizational factors and their role in DW implementations. It is important to understand the role and impact of both technical but organizational factors in DW implementations and their relative importance to implementation performance. A research model was developed to test the significance of technical and organizational factors in the three phases of implementation with DW implementation performance. The independent variables were technical (data, technology, and expertise) and organizational (management, goals, users, organization). The dependent variable was performance (content, accuracy, format, ease of use, and timeliness). The data collection method was a Web based survey of DW implementers and DW users sampled (26) from a population of 108 identified DW implementations. Regression was used as the multivariate statistical technique to analyze the data. The results show that organization factors are significantly related to performance. …
Date: May 2003
Creator: Mukherjee, Debasish
System: The UNT Digital Library

Measuring the accuracy of four attributes of sound for conveying changes in a large data set.

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Human auditory perception is suited to receiving and interpreting information from the environment but this knowledge has not been used extensively in designing computer-based information exploration tools. It is not known which aspects of sound are useful for accurately conveying information in an auditory display. An auditory display was created using PD, a graphical programming language used primarily to manipulate digital sound. The interface for the auditory display was a blank window. When the cursor is moved around in this window, the sound generated would changed based on the underlying data value at any given point. An experiment was conducted to determine which attribute of sound most accurately represents data values in an auditory display. The four attributes of sound tested were frequency-sine waveform, frequency-sawtooth waveform, loudness and tempo. 24 subjects were given the task of finding the highest data point using sound alone using each of the four sound treatments. Three dependent variables were measured: distance accuracy, numeric accuracy, and time on task. Repeated measures ANOVA procedures conducted on these variables did not rise to the level of statistical significance (α=.05). None of the sound treatments was more accurate than the other as representing the underlying data values. 52% …
Date: May 2003
Creator: Holmes, Jason
System: The UNT Digital Library
An Observational Investigation of On-Duty Critical Care Nurses' Information Behavior in a Nonteaching Community Hospital (open access)

An Observational Investigation of On-Duty Critical Care Nurses' Information Behavior in a Nonteaching Community Hospital

Critical care nurses work in an environment rich in informative interactions. Although there have been post hoc self-report survey studies of nurses' information seeking, there have been no observational studies of the patterns and content of their on-duty information behavior. This study used participant observation and in-context interviews to describe 50 hours of the observable information behavior of a representative sample of critical care nurses in a 20-bed critical care hospital unit. The researcher used open, in vivo, and axial coding to develop a grounded theory model of their consistent pattern of multimedia interactions. The resulting Nurse's Patient-Chart Cycle describes nurses' activities during the shift as centering on a regular alternation with the patient and the patient's chart (various record systems), clearly bounded with nursing "report" interactions at the beginning and the end of the shift. The nurses' demeanor markedly changed between interactions with the chart and interactions with the patient. Other informative interactions were observed with other health care workers and the patient's family, friends and visitors. The nurses' information seeking was centered on the patient. They mostly sought information from people, the patient record and other digital systems. They acted on or passed on most of the information …
Date: May 2004
Creator: McKnight, Michelynn
System: The UNT Digital Library
A Mythic Perspective of Commodification on the World Wide Web (open access)

A Mythic Perspective of Commodification on the World Wide Web

Capitalism's success, according to Karl Marx, is based on continued development of new markets and products. As globalization shrinks the world marketplace, corporations are forced to seek both new customers and products to sell. Commodification is the process of transforming objects, ideas and even people into merchandise. The recent growth of the World Wide Web has caught the attention of the corporate world, and they are attempting to convert a free-share-based medium into a profit-based outlet. To be successful, they must change Web users' perception about the nature of the Web itself. This study asks the question: Is there mythic evidence of commodification on the World Wide Web? It examines how the World Wide Web is presented to readers of three national publications-Wired, Newsweek, and Business Week-from 1993 to 2000. It uses Barthes' two-tiered model of myths to examine the descriptors used to modify and describe the World Wide Web. The descriptors were clustered into 11 general categories, including connectivity, social, being, scene, consumption, revolution, tool, value, biology, arena, and other. Wired articles did not demonstrate a trend in categorical change from 1993 to 2000; the category of choice shifted back and forth between Revolution, Connectivity, Scene, and Being. Newsweek …
Date: May 2004
Creator: Robinson, Glendal Paul
System: The UNT Digital Library

Wayfinding tools in public library buildings: A multiple case study.

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Wayfinding is the process of using one or more tools to move from one location to another in order to accomplish a task or to achieve a goal. This qualitative study explores the process of wayfinding as it applies to locating information in a public library. A group of volunteers were asked to find a selection of items in three types of libraries-traditional, contemporary, and modern. The retrieval process was timed and the reactions of the volunteers were recorded, documented, and analyzed. The impact of various wayfinding tools-architecture, layout, color, signage, computer support, collection organization-on the retrieval process was also identified. The study revealed that many of the wayfinding tools currently available in libraries do not facilitate item retrieval. Inconsistencies, ambiguities, obstructions, disparities, and operational deficiencies all contributed to end-user frustration and retrieval failure. The study suggests that failing to address these issues may prompt library patrons-end users who are increasingly interested in finding information with minimal expenditures of time and effort-may turn to other information-retrieval strategies and abandon a system that they find confusing and frustrating.
Date: May 2004
Creator: Beecher, Ann B.
System: The UNT Digital Library