Hateful content and offensive language are commonplace on social media platforms. Many surveys prove that high percentages of social media users experience online harassment. Previous efforts have been made to detect and remove online hate content automatically. However, removing users' content restricts free speech. A complementary strategy to address hateful content that does not interfere with free speech is to counter the hate with new content to divert the discourse away from the hate. In this dissertation, we complement the lack of previous work on counterhate arguments by analyzing and detecting them. Firstly, we study the relationships between hateful tweets and replies. Specifically, we analyze their fine-grained relationships by indicating whether the reply counters the hate, provides a justification, attacks the author of the tweet, or adds additional hate. The most obvious finding is that most replies generally agree with the hateful tweets; only 20% of them counter the hate. Secondly, we focus on the hate directed toward individuals and detect authentic counterhate arguments from online articles. We propose a methodology that assures the authenticity of the argument and its specificity to the individual of interest. We show that finding arguments in online articles is an efficient alternative compared to …

This thesis explores the critical role of usability in software development and uses usability heuristics as a cost-effective and efficient method for evaluating various software functions and interfaces. With the proliferation of software development in the modern digital age, developing user-friendly interfaces that meet the needs and preferences of users has become a complex process. Usability heuristics, a set of guidelines based on principles of human-computer interaction, provide a starting point for designers to create intuitive, efficient, and easy-to-use interfaces that provide a seamless user experience. The study uses Jakob Nieson's ten usability heuristics to evaluate the usability of Stack Overflow posts, a popular Q\&A website for developers. Through the analysis of 894 posts related to usability, the study identifies common usability problems faced by users and developers, providing valuable insights into the effectiveness of usability guidelines in software development practice. The research findings emphasize the need for ongoing evaluation and improvement of software interfaces to ensure a seamless user experience. The thesis concludes by highlighting the potential of usability heuristics in guiding the design of user-friendly software interfaces and improving the overall user experience in software development.

With increasing data and technology, multiple types of data from the same set of nodes have been generated. Since each data modality contains a unique aspect of the underlying mechanisms, multiple datatypes are integrated. In addition to multiple datatypes, networks are important to store information representing associations between entities such as genes of a protein-protein interaction network and authors of a citation network. Recently, some advanced approaches to graph-structured data leverage node associations and features simultaneously, called Graph Neural Network (GNN), but they have limitations for integrative approaches. The overall aim of this dissertation is to integrate multiple data modalities on graph-structured data to infer some context-specific gene regulation and predict outcomes of interest. To this end, first, we introduce a computational tool named CRINET to infer genome-wide competing endogenous RNA (ceRNA) networks. By integrating multiple data properly, we had a better understanding of gene regulatory circuitry addressing important drawbacks pertaining to ceRNA regulation. We tested CRINET on breast cancer data and found that ceRNA interactions and groups were significantly enriched in the cancer-related genes and processes. CRINET-inferred ceRNA groups supported the studies claiming the relation between immunotherapy and cancer. Second, we present SUPREME, a node classification framework, by comprehensively …

The goal of this thesis is to support the automated identification of accessibility in user reviews or bug reports, to help technology professionals prioritize their handling, and, thus, to create more inclusive apps. Particularly, we propose a model that takes as input accessibility user reviews or bug reports and learns their keyword-based features to make a classification decision, for a given review, on whether it is about accessibility or not. Our empirically driven study follows a mixture of qualitative and quantitative methods. We introduced models that can accurately identify accessibility reviews and bug reports and automate detecting them. Our models can automatically classify app reviews and bug reports as accessibility-related or not so developers can easily detect accessibility issues with their products and improve them to more accessible and inclusive apps utilizing the users' input. Our goal is to create a sustainable change by including a model in the developer's software maintenance pipeline and raising awareness of existing errors that hinder the accessibility of mobile apps, which is a pressing need. In light of our findings from the Blackboard case study, Blackboard and the course material are not easily accessible to deaf students and hard of hearing. Thus, deaf students …