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Students on both sides of the desk: Effective student training of exceptional service at a combined services desk (open access)

Students on both sides of the desk: Effective student training of exceptional service at a combined services desk

Contributed paper for the 2014 Texas Library Association (TLA) Annual Conference. This paper discusses effective student training of exceptional service at a combined services desk.
Date: March 2014
Creator: Campbell, Doug; Venner, Mary Ann & Whitmer, Susan
System: The UNT Digital Library