The purpose of this study is to explore the administrative setting of the Office for Civil Rights, treating especially the functional requisites of agencies: namely, the development of a viable role within its set and the internal necessity of developing among its functionaries a degree of cohesion and sense of common purpose. This case study is designed, moreover, to challenge the naturalistic assumptions of the pluralist model of administrative theory. Chapter I develops the theme of "social engineering agencies" as a distinctively new genre of public agency in the American political setting and adumbrates the theoretical challenges which these organizations present to the conventional pluralist paradigm.

A participant-observer approach is utilized in a case study of Dallas, Texas, homeowners who organized to challenge city acquisition of their property for the expansion of the Fair Park State fairgrounds. From this study, a model of protest and political bias in urban politics is conceptualized. It is hypothesized that some individuals and groups are unable to place their demands, regardless of the extent of their organization and mobilization, on the governmental agenda. This inability to gain access to the decision-making arena is due to the existence of persistent and cumulative political biases. The biases are delineated as systemic, modes of operation, and ideological. Protest activity is a response by powerless groups to encountering these political biases.