The purpose of this experiment was to evaluate the effects of a conflicting instruction on FR-5 performances by an ABABC design. After all four college students were consistently pressing 1-5-3 followed by sound-clips, the schedule value changed to FR-5 (A). Then they were presented with the written instruction "Press 426" (B) in addition to the previous condition. In the last condition (C), 1-5-3 responses were then scheduled for extinction in three participants and the reinforcer was changed from sound-clips to points for one participant. The results showed that unlike previous experiments, instructions did not override the scheduled contingencies. Instruction-following occurred only when there were no other contingencies (i.e., extinction of 1-5-3) or the scheduled reinforcer for FR-5 performances was weak.

Missed appointments by patients are a major problem for health care professionals. To combat this issue, some optometrists use a pre-appointing system in which patients are scheduled for an annual exam a year after their initial visit. Prior to that subsequent appointment, clinic staff often try to contact the patient to confirm the appointment. This study examined baseline levels of appointment keeping, analyzed existing processes for pre-appointing patients, and introduced a revised process package to improve appointment keeping at an eye care clinic. This package included training, mailed postcard reminders and two phone call reminders. Results indicate appointment keeping by pre-appointed patients increased over baseline. The intervention was also shown to be cost-beneficial.

Several studies have demonstrated that fixed-time (FT) schedules of stimulus delivery can function to reduce a variety of behaviors. The purpose of this study was to evaluate the immediate and subsequent effects of FT food deliveries on mouthing. In Phase 1, a preference assessment showed that caramel popcorn, chocolate cookies and pretzels were highly preferred food items. Thus, providing the basis for use of food items during treatment. In Phase 2, a functional analysis showed that mouthing was a nonsocially maintained problem behavior. Phase 3 demonstrated the use of FT schedules of food deliveries as treatment for nonsocially maintained mouthing. Results indicated that FT schedules of food significantly reduced mouthing. In addition, levels of mouthing observed during post-FT observations were reliably lower than pre-FT observations. Treatment effects, operative mechanisms responsible for the treatment effects and the experimental arrangement used to investigate varying FT schedules are discussed.