This study explored a part of our population that can be misunderstood, marginalized, and underserved: veterans who are seeking to transition from the military to employment in North Texas. At the time of this research (before the COVID-19 pandemic), overall unemployment in North Texas was only 3.9%.Veteran unemployment was calculated at approximately the same before considering the underemployed veterans or those who have given up finding employment (and before the COVID-19 global pandemic), and that calculation likely exceeds 16-18% according to the Texas Workforce Commission. By understanding the information-seeking behaviors of the veteran population targeting North Texas for future employment, their ability to find useful information for successful relocation, attainment of employment, and the resources that enables their sense-making processes, the services provided to veterans seeking employment can be improved. Further understanding can be gained by using a qualitative approach that references Dervin's sense making model (SMM) as the framework. The revelations and conclusions can be used to improve existing programs, inspire new programs, and provide answers that are useful to the Veteran's Administration (VA), other veteran-focused organizations, policymakers, non-profits who serve veterans, veterans themselves, and future employers who enable successful transitions by providing satisfying and inclusive employment opportunities for …

The rapid expansion of computers and digital technology requires citizens to be digitally literate. Teachers must prepare students for a digital world despite the lack of consensus on a definition or its components. This multiple case study explored the digital literacy instruction and interactive decision making of teachers with varied levels of expertise. Each participant completed a survey and the General Decision Making Style Questionnaire prior to a series of interviews and classroom observations. Findings from a qualitative analysis of the data suggest variations in the use of digital literacy components during instruction and that skills are related to one another. Findings also indicate similarities and differences in interactive decision making and teaching expertise behaviors related to instruction. Based on these findings, recommendations to better promote digital literacy are directed toward teachers, administrators, teacher preparation institutions, and future researchers. Current events emphasize the need for increased efforts in turning the key of digital literacy for students.