This study examined the effects of a productivity-indexed pay for performance plan in a professional services firm. The new plan was implemented after productivity decreased under an existing plan. Performance of staff and senior level accountants was analyzed across three departments under a three-year baseline and a two-year intervention period. Several measures of productivity indicated that the intervention was effective in improving production, especially for employees with full annual workloads. Percentage of salaries earned in incentives was comparable for both the baseline and intervention periods. Possible explanations for trends in the data, weaknesses in the plan, and implications for future research are also discussed.

This study examined the effects of a condensed parent training program on parent-child interactions in the home. Two parents participated in a positive parenting workshop that included explicit training of four skills and indirect training of two additional skills. To determine skill acquisition, both parents performed role plays and completed written exams pre- and post-training. Role play assessment results showed improvements in all skill areas for both participants. Written assessment results showed improvements for all skills directly taught except one. Multiple measures were examined in the home prior to and following the workshop to assess generalization. Results showed an increase in positive interactions and decrease in coercive interactions and undesirable child behavior for both participants.

The current study was designed to replicate and extend previous research on the effectiveness of behavioral parent training. Specifically, the effectiveness of the Behavior Management and Parenting Services (BMAPS) curriculum in teaching parents to exhibit a set of parenting skills and respond accurately to a multiple choice examination about positive parenting techniques was evaluated. In addition, the curriculum was revised so that the relative effectiveness and acceptability of two role play formats could be assessed. The outcomes of the study showed an improvement in the participants' ability to identify correct answers on a multiple choice examination and apply the parenting skills taught in class within a role play format; results pertaining to the efficacy of each role play format were less conclusive.

This study examined the effects of switching from an incentive pay system solely based on productivity to a scorecard-based incentive pay system. Performance of staff and senior accountants was analyzed across three departments for a two-year baseline and a three-year intervention period. Results showed that percent of charge hour goal remained high during the study. Once the scorecard-based incentive system was implemented, performance on the other line items increased or remained at or above goal levels. Incentive payouts were generally higher under the second incentive plan than under the first for top performers. Possible explanations for data trends, weaknesses of the measures within the scorecard, measure/line item alternatives and implications for future research are also discussed.

The relative efficacy of training procedures emphasizing accuracy versus those which add a rate criterion is a topic of debate. The desired learning outcome is fluent responding, assessed by measures of retention, endurance, stability, and application. The current study examined the effects of these two procedures on fluency outcomes using a matching-to-sample paradigm to train participants to match English to Japanese characters. An explicit FR-3 observing response was added to an accuracy-only condition to assess the extent to which it may facilitate learning. Total time spent responding in practice drills in accuracy-only conditions was yoked to total time spent in drills achieving rate aims in accuracy+rate (AR) conditions. One participant clearly demonstrated superior fluency outcomes after AR training while another displayed superior endurance and stability outcomes after such training. The remaining two participants did not demonstrate significantly different fluency outcomes across conditions.

An alternating treatment design was used to systematically evaluate the communication response forms, picture exchange communication system (PECS) or sign language, selection for a child with pervasive developmental disorder-not otherwise specified, profound hearing loss, and cochlear implants. The child had a limited pool of high preference items and very few functional skills. Key factors for this child included a structured environment that created a verbal community and contingent access to high preference items. No preference in communication response form was observed. The child successfully used four response forms to communicate: gestures, PECS, sign language, and vocalization. The results are discussed in terms of decision making factors in the selection of response forms.

Self injurious behavior (SIB), such as self-biting and head-banging, has been reported to occur in approximately 10% of captive, individually housed primates (Novak, Kinsely, Jorgensen, and Hazen, 1998). Accounts of the causes of SIB range from environmental to physiological. However, to date, no researchers have investigated the possible influence of social consequences, delivered by handlers and keepers, in the maintenance of SIB. There is only one research report showing that self-injury can be shaped in primates by the manipulation of food as a reinforcing consequence for the animal's behavior. The current study investigated the effects of social contact as potentially reinforcing consequences for the SIB displayed by an olive baboon (Papio hamadryas anubis). Results indicated that the behavior was maintained by attention from humans. As treatment, reinforcement was arranged for an appropriate alternative attention-getting behavior, resulting in increases in the appropriate alternative behavior and decreases in SIB.

Four experimentally naïve white Carneau pigeons learned to match three colors to each other in a variant of an Identity matching-to-sample procedure with an FR20 on samples and a response-initiated FI8-s on comparisons. In Experiment 1, the extent to which subjects were matching on the basis of identity was assessed by presenting, in extinction, test trials comprising novel stimuli serving as the sample (and matching comparison) or as the nonmatching comparison. The results from Experiment 1 suggested intermediate or little to no transfer on the basis of identity. Experiment 2 reassessed transfer on the basis of identity with differential reinforcement on the test trials. Under these conditions, two of the four birds demonstrated substantially better than chance levels of performance. These data imply that while the extended response requirements may be necessary, other procedural aspects may be responsible for generalized identity matching in the pigeon.

Literacy is a fundamental to all areas of learning. Early reading experiences prior to elementary school and kindergarten years are critical factors for later reading success. This study evaluated the effect Direct Instruction® reading procedures vs. Scholastic Early Childhood Program® reading procedures on the production of letter names, letter sounds, CV and CVC blends by preschool-aged students in a Head Start program. Results showed the intervention group improved in all areas, while the control group improved only in letter naming and letter sounds. This study discusses reading as a behavioral cusp as well as limitations, and recommendations for future research.

Methods for the determining the functional properties of problem behaviors are necessary for the design of successful treatments. Many of the currently utilized methodologies are chosen based on their speed, ease of application or for the perceived risk-reduction they afford. However, when thoroughly analyzed many of these methods fall short of their intended purpose. The current study attempted to assess dangerous problem behavior through a functional assessment of functionally related precursor behaviors during analog sessions. Results indicate that for three participants, placing the reinforcing contingencies on these related precursor behaviors produced differentiated outcomes during the assessment. These outcomes matched the outcomes of assessments of the more dangerous problem behaviors.

Behavior analysts have proposed a primary measure, the "learn unit," to evaluate educational effectiveness. Past research has indicated this is a useful approach. The benefits of "learn units" may also apply to family interventions in autism. The current analysis evaluated the rates of learn units in a naturalistic parent-training program to determine if (1) definitions of learn units previously described in the literature can be reliably applied to family interventions and (2) an increased number of learn units correlate with increased child responding and attainment of child and family goals. Results from the current analysis demonstrated that the rate of learn units increased from baseline to training for all parent-child dyads and the percent of correct child responses increased for all children. Teaching parents the components of effective education may increase the quantity and quality of interventions for children diagnosed with autism.

The Essential Tools for Positive Behavior Change is a behavioral parenting curriculum that is currently being disseminated throughout the state and Florida and is now being utilized in Texas to teach parents who are at risk or are founded of abuse and neglect. Research on the curriculum thus far has focused on large scale outcomes, skill acquisition of caregivers during analog role-play assessments, and scores on a written quiz. Little research has focused on generalization of classroom performance to the home. The measurement systems that have been used to evaluate positive outcomes also were in need of improvement. The current study was designed to determine whether teaching a component (Stay Close) to typical parents resulted in immediate improvements in written exam scores and on a role-play assessment and if those skills could be seen in a home setting. The results indicated that small improvements were seen across quiz scores in all but one family and some improvements across behavior was seen in both the role-play and home observations. Additionally, a reliable measurement system was created that captured both home observations and role-play assessment data.

The purpose of the current study was to investigate the immediate and subsequent effects of fixed-time attention on problem behavior maintained by therapist attention utilizing a three-component multiple-schedule design. The treatment analysis indicated that fixed-time attention produced a significant immediate decrease in the frequency of physically disruptive behavior (PDB), represented by low frequencies of PDB in Component 2, as well as a continued subsequent effect, represented by lower frequencies of problem behavior in Component 3 when compared to Component 1. The possible behavioral mechanisms responsible for the observed suppression in Component 2 of the treatment analysis are discussed. Evidence of behavioral contrast was observed in Components 1 and 3 of the treatment analysis in conditions in which Component 2 contained a fixed-time schedule of stimulus delivery. In addition, limitations and future research are outlined.

Several studies have demonstrated that fixed-time (FT) schedules of stimulus delivery can function to reduce a variety of behaviors. The purpose of this study was to evaluate the immediate and subsequent effects of FT food deliveries on mouthing. In Phase 1, a preference assessment showed that caramel popcorn, chocolate cookies and pretzels were highly preferred food items. Thus, providing the basis for use of food items during treatment. In Phase 2, a functional analysis showed that mouthing was a nonsocially maintained problem behavior. Phase 3 demonstrated the use of FT schedules of food deliveries as treatment for nonsocially maintained mouthing. Results indicated that FT schedules of food significantly reduced mouthing. In addition, levels of mouthing observed during post-FT observations were reliably lower than pre-FT observations. Treatment effects, operative mechanisms responsible for the treatment effects and the experimental arrangement used to investigate varying FT schedules are discussed.

Abstract In many institutional settings, blocking, response restriction (e.g., restraint, protective equipment), and re-direction procedures are used extensively as intervention for self-injurious behavior (SIB) and other forms of problem behavior. In the current study, a three component, multiple-schedule analysis was used to examine the immediate and subsequent effects of blocking on SIB that persisted in the absence of social reinforcement contingencies. During the first and third components the participant was in the room, alone, with no social consequences for SIB. During the second component (response restriction) the therapist sat in the room with the participant and blocked occurrences of SIB. Results indicated that, although blocking was effective in decreasing SIB while it was being implemented, subsequent effects were idiosyncratic across participants. Evidence of increased levels of SIB following blocking was observed for some participants.

The immediate and subsequent effects of response-independent food delivery on problem behavior maintained by food were investigated. A functional analysis indicated that the participant's problem behavior was maintained by tangible (food) reinforcement. In a subsequent analysis, each occurrence of problem behavior produced a bite of wafer in the first and third components of mixed and multiple schedules, while either response-independent food or extinction was presented in the second component. Dense and lean schedules of food delivery were assessed. Results indicated that a very dense schedule of food nearly eliminated problem behavior, a very lean schedule of food and extinction produced substantial decreases in problem behavior, and intermediate schedules did not decrease problem behavior. Response patterns were differentiated across mixed and multiple schedule arrangements, with signaled changes in the schedules (multiple schedule) generally showing more immediate and sustained effects throughout the intervention component. Implications for interpretations of the effects of the intervention are discussed.

Appointment no-shows are a problem in healthcare organizations. It is important that appointment intake and scheduling processes are effective in both meeting client needs and efficient in meeting organizational business requirements. This study examined baseline levels of appointment keeping in a not-for-profit medical/behavioral pediatric services clinic, analyzed existing administrative processes, introduced additional appointment keeping reminders, and presented systematic, performance management tutorials for clinic employees. Results indicate an increase in percentage of appointments kept and a decrease in appointment lag time.

Missed appointments by patients are a major problem for health care professionals. To combat this issue, some optometrists use a pre-appointing system in which patients are scheduled for an annual exam a year after their initial visit. Prior to that subsequent appointment, clinic staff often try to contact the patient to confirm the appointment. This study examined baseline levels of appointment keeping, analyzed existing processes for pre-appointing patients, and introduced a revised process package to improve appointment keeping at an eye care clinic. This package included training, mailed postcard reminders and two phone call reminders. Results indicate appointment keeping by pre-appointed patients increased over baseline. The intervention was also shown to be cost-beneficial.

The purpose of this study was to develop and examine the effects of enhanced training and performance management methods for an autism coordinator who managed several paraprofessional therapists providing in-home behavior therapy for young children with autism. Intervention included task clarification, targeted skill development, and improved feedback from the coordinator to the therapists. Results showed that service delivery performance of in-home trainers increased and/or became more consistent after the intervention was implemented. The intervention provided the autism coordinator with an empirically validated training and feedback system that can be successfully utilized in a sporadically supervised environment.

The purpose of this study was to determine the effectiveness of an intervention designed to eliminate damage notification failures in a customer-specific standard operating procedure used by a global logistics company. Process maps identified locations in the process where damage notification failures could most likely occur. A revised process was designed overnight to eliminate as many notification failure points as possible. In addition, a job aid was included to help facilitate the process change for the drivers. The results of the intervention showed a rapid and profound decrease in damage notification failures leading to the retention of a large, profitable account with a minimal initial investment of time and money.

Expanding interests may be a behavioral cusp, resulting in widespread changes across skills, and therefore is particularly relevant in intervention programs for children with autism. Little research has addressed directly increasing the diversity of activities and interests for this population. This study describes a program developed to increase activities and interests in a girl dually-diagnosed with pervasive developmental disorder (PDD-NOS) and Downs syndrome (DS). A multiple-baseline design across stimuli was employed to evaluate the program. The results show that the program increased number of total and different toy interactions. No effects were observed for overall duration of toy interactions. Results are discussed in relation to play skill instruction and preference assessment literature, the cusp, and autism intervention programs.

The effects of two positive reinforcement procedures were evaluated to increase contact with, proximity to, and acceptance of new foods in a young child with autism. During baseline, two groups of six food items were presented. One group was intervened on. The first condition involved a changing criterion contingency and social attention as a consequence. The second involved a shaping contingency and access to videos as a consequence. The types of contact emitted, the amount of time spent contacting the food, and two affect topographies were measured. The second procedure resulted in increased duration and variety of contact, and increases of both affect topographies. Results are discussed in the context of food selectivity in autism, programming goals, and balancing intervention efficacy and restrictiveness.

Despite the positive outcomes for inquiry-based science education and recommendations from national and state standards, many teachers continue to rely upon more traditional methods of instruction This causal-comparative study was designed to determine the effects of the Inquiry Institute, a professional development program that is intended to strengthen science teachers' pedagogical knowledge and provide practice with inquiry methods based from a constructivist approach. This study will provide a understanding of a cause and effect relationship within three levels of the independent variable-length of participation in the Inquiry Institute (zero, three, or six days)-to determine whether or not the three groups differ on the dependent variables-beliefs, implementation, and barriers. Quantitative data were collected with the Science Inquiry Survey, a researcher-developed instrument designed to also ascertain qualitative information with the use of open-ended survey items. One-way ANOVAs were applied to the data to test for a significant difference in the means of the three groups. The findings of this study indicate that lengthier professional development in the Inquiry Institute holds the most benefits for the participants.

The experimenter asked if documented equivalence class membership would influence the development of shared discriminative stimulus function established through simple successive discrimination training. In Experiment 1, equivalence classes were established with two sets of 9 stimuli. Common stimulus functions were then trained within or across the equivalence classes. Greater acquisition rates of the simple discriminations with stimuli drawn from within the equivalence classes were observed. In Experiment 2, a third stimulus set was added with which no equivalence relations were explicitly trained. The findings of Experiment 1 were replicated, but the Set 3 results were inconsistent across subjects. The outcomes of the two experiments demonstrate that equivalence classes have an effect on other behavioral relations which requires further investigation.