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Global Health: Spending Requirement Presents Challenges for Allocating Prevention Funding under the President's Emergency Plan for AIDS Relief (open access)

Global Health: Spending Requirement Presents Challenges for Allocating Prevention Funding under the President's Emergency Plan for AIDS Relief

A letter report issued by the Government Accountability Office with an abstract that begins "The U.S. Leadership Against HIV/AIDS, Tuberculosis, and Malaria Act of 2003 authorizes the President's Emergency Plan for AIDS Relief (PEPFAR) and promotes the ABC model (Abstain, Be faithful, or use Condoms). It recommends that 20 percent of funds appropriated pursuant to the act be spent on prevention and requires that, starting in fiscal year 2006, 33 percent of prevention funds appropriated pursuant to the act be spent on abstinence-until-marriage. The Office of the U.S. Global AIDS Coordinator (OGAC) is responsible for administering PEPFAR. GAO reviewed PEPFAR prevention funds, described PEPFAR's strategy to prevent sexual HIV transmission, and examined related challenges."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
Military Treatment Facilities: Eligibility Follow-up at Wilford Hall Air Force Medical Center (open access)

Military Treatment Facilities: Eligibility Follow-up at Wilford Hall Air Force Medical Center

Correspondence issued by the General Accounting Office with an abstract that begins "In October 2002, we reported the results of our audit of selected internal control activities at three military treatment facilities: Eisenhower Army Medical Center, Augusta, Georgia; Naval Medical Center-Portsmouth, Portsmouth, Virginia; and Wilford Hall Air Force Medical Center, San Antonio, Texas. As part of our work for that report, we requested data files of all patients who had been admitted, treated as outpatients, or received pharmaceutical benefits during fiscal year 2001. Despite considerable effort by the three facilities, only Wilford Hall Air Force Medical Center was able to provide a file of beneficiaries who received pharmaceuticals during the year. We compared this file to data in the Social Security Administration's (SSA) Death Master File as a technique to identify instances of potential fraud or abuse. For Wilford Hall, we identified 41 cases in which a prescription was ordered for an individual after the date of his or her death as recorded in the SSA Death Master File. Congress requested that we determine whether individuals fraudulently obtained pharmaceuticals or other health benefits by assuming the identity of a dead person, and, if so, to identify the specific breakdowns in …
Date: April 4, 2003
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Indian Child Welfare Act: Existing Information on Implementation Issues Could Be Used to Target Guidance and Assistance to States (open access)

Indian Child Welfare Act: Existing Information on Implementation Issues Could Be Used to Target Guidance and Assistance to States

A letter report issued by the Government Accountability Office with an abstract that begins "In the 1960s and 1970s, American Indian children were about six times more likely to be placed in foster care than other children and many were placed in non-American Indian homes or institutions. In 1978, the Congress enacted the Indian Child Welfare Act (ICWA) to protect American Indian families and to give tribes a role in making child welfare decisions for children subject to ICWA. ICWA requires that (1) tribes be notified and given an opportunity to intervene when the state places a child subject to ICWA in foster care or seeks to terminate parental rights on behalf of such a child and (2) children be placed if possible with relatives or tribal families. This report describes (1) the factors that influence placement decisions for children subject to ICWA; (2) the extent to which, if any, placements for children subject to ICWA have been delayed; and (3) federal oversight of states' implementation of ICWA."
Date: April 4, 2005
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
U.S. Public Diplomacy: Interagency Coordination Efforts Hampered by the Lack of a National Communication Strategy (open access)

U.S. Public Diplomacy: Interagency Coordination Efforts Hampered by the Lack of a National Communication Strategy

A letter report issued by the Government Accountability Office with an abstract that begins "The war on terrorism has focused attention on the important role U.S. public diplomacy plays in improving the nation's image. The United States has undertaken efforts to "win hearts and minds" by better engaging, informing, and influencing foreign audiences; however, recent polling data show that anti-Americanism is spreading and deepening around the world. GAO was asked to examine (1) to what extent U.S. public diplomacy efforts have been coordinated and (2) whether the private sector has been significantly engaged in such efforts."
Date: April 4, 2005
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
Nuclear Power: Plants Have Upgraded Security, but the Nuclear Regulatory Commission Needs to Improve Its Process for Revising the Design Basis Threat (open access)

Nuclear Power: Plants Have Upgraded Security, but the Nuclear Regulatory Commission Needs to Improve Its Process for Revising the Design Basis Threat

Testimony issued by the Government Accountability Office with an abstract that begins "The nation's commercial nuclear power plants are potential targets for terrorists seeking to cause the release of radioactive material. The Nuclear Regulatory Commission (NRC), an independent agency headed by five commissioners, regulates and oversees security at the plants. In April 2003, in response to the terrorist attacks of September 11, 2001, NRC revised the design basis threat (DBT), which describes the threat that plants must be prepared to defend against in terms of the number of attackers and their training, weapons, and tactics. NRC also restructured its program for testing security at the plants through force-on-force inspections (mock terrorist attacks). This testimony addresses the following: (1) the process NRC used to develop the April 2003 DBT for nuclear power plants, (2) the actions nuclear power plants have taken to enhance security in response to the revised DBT, and (3) NRC's efforts to strengthen the conduct of its force-on-force inspections. This testimony is based on GAO's report on security at nuclear power plants, issued on March 14, 2006 (GAO-06-388)."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Personal Information: Agency and Reseller Adherence to Key Privacy Principles (open access)

Personal Information: Agency and Reseller Adherence to Key Privacy Principles

A letter report issued by the Government Accountability Office with an abstract that begins "Federal agencies collect and use personal information for various purposes, both directly from individuals and from other sources, including information resellers--companies that amass and sell data from many sources. In light of concerns raised by recent security breaches involving resellers, GAO was asked to determine how the Departments of Justice, Homeland Security, and State and the Social Security Administration use personal data from these sources. In addition, GAO reviewed the extent to which information resellers' policies and practices reflect the Fair Information Practices, a set of widely accepted principles for protecting the privacy and security of personal data. GAO also examined agencies' policies and practices for handling personal data from resellers to determine whether these reflect the Fair Information Practices."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
U.S.-China Trade: Textile Safeguard Procedures Should Be Improved (open access)

U.S.-China Trade: Textile Safeguard Procedures Should Be Improved

A letter report issued by the Government Accountability Office with an abstract that begins "U.S. textile and apparel imports from China have more than doubled in value since China became a World Trade Organization (WTO) member. When joining the WTO, China agreed to a special textile safeguard mechanism applicable only to that country. In this report, GAO (1) describes the mechanism, (2) describes requests for safeguard action filed by U.S. producers and the results of these requests, and (3) evaluates U.S. agency procedures for transparency and accessibility."
Date: April 4, 2005
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
Temporomandibular Joint and Muscle Disorders: NIH Supports a Wide Range of Research (open access)

Temporomandibular Joint and Muscle Disorders: NIH Supports a Wide Range of Research

Correspondence issued by the Government Accountability Office with an abstract that begins "Temporomandibular joint and muscle disorders (TMJD) include a heterogeneous group of disorders with overlapping--but not identical--signs and symptoms. Symptoms of TMJDs vary, but typically include pain in the jaw joint and surrounding muscles. Other symptoms may include limited or no movement of the jaw joint, clicking or grating in the jaw joint when opening or closing the mouth, headaches, and shoulder or back pain. Most people with TMJDs have relatively mild forms of these disorders with symptoms that diminish without treatment. However, a small number of individuals develop significant, long-term problems, including persistent and debilitating pain and loss of jaw function. Although some TMJDs are due to a specific known cause, such as jaw injury or arthritis, the causes of many TMJDs are unknown. While the level of understanding about these conditions has evolved with scientific advancements, diagnosis and treatment are difficult because the exact causes and patterns of symptoms remain unclear. The National Institutes of Health (NIH), an agency within the Department of Health and Human Services (HHS), funds research on the causes of, treatments for, and other aspects of TMJDs. The NIH is organized into 27 …
Date: April 4, 2008
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Procurement of Michigan School-Based Medicaid Consulting Services (open access)

Procurement of Michigan School-Based Medicaid Consulting Services

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the process used by eight Michigan school districts to contract for Medicaid consulting and billing services, focusing on whether the process used by the school districts complied with Department of Health and Human Services (HHS) procurement regulations."
Date: April 4, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Value-Added Taxes: Lessons Learned from Other Countries on Compliance Risks, Administrative Costs, Compliance Burden, and Transition (open access)

Value-Added Taxes: Lessons Learned from Other Countries on Compliance Risks, Administrative Costs, Compliance Burden, and Transition

A letter report issued by the Government Accountability Office with an abstract that begins "Dissatisfaction with the federal tax system has led to a debate about U.S. tax reform, including proposals for a national consumption tax. One type of proposed consumption tax is a value-added tax (VAT), widely used around the world. A VAT is levied on the difference between a business's sales and its purchases of goods and services. Typically, a business calculates the tax due on its sales, subtracts a credit for taxes paid on its purchases, and remits the difference to the government. While the economic and distributional effects of a U.S. VAT type tax have been studied, GAO was asked to identify the lessons learned from other countries' experiences in administering a VAT. This report describes (1) how VAT design choices, such as exemptions and enforcement mechanisms, have affected compliance, administrative costs, and compliance burden; (2) how countries with federal systems administer a VAT; and (3) how countries that recently transitioned to a VAT implemented the new tax. GAO selected five countries to study--Australia, Canada, France, New Zealand, and the United Kingdom--that provided a range of VAT designs from relatively simple to more complex with multiple …
Date: April 4, 2008
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
Personal Information: Agencies and Resellers Vary in Providing Privacy Protections (open access)

Personal Information: Agencies and Resellers Vary in Providing Privacy Protections

Testimony issued by the Government Accountability Office with an abstract that begins "Federal agencies collect and use personal information for various purposes from information resellers--companies that amass and sell data from many sources. GAO was asked to testify on its report being issued today on agency use of reseller data. For that report, GAO was asked to determine how the Departments of Justice, Homeland Security, and State and the Social Security Administration use personal data from resellers and to review the extent to which information resellers' policies and practices reflect the Fair Information Practices, a set of widely accepted principles for protecting the privacy and security of personal data. GAO also examined agencies' policies and practices for handling personal data from resellers to determine whether these reflect the Fair Information Practices."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
U.S.-China Trade: Challenges and Choices to Apply Countervailing Duties to China (open access)

U.S.-China Trade: Challenges and Choices to Apply Countervailing Duties to China

Testimony issued by the Government Accountability Office with an abstract that begins "Some U.S. companies allege that unfair subsidies are a factor in China's success in U.S. markets. U.S. producers injured by subsidized imports may normally seek countervailing duties (CVD), but the United States does not apply CVDs against countries, including China, that the Department of Commerce classifies as "non-market economies" (NME). In this testimony, which is based on a June 2005 report (GAO-05-474), GAO (1) describes the options for applying CVDs to China, (2) the challenges that would arise, and (3) examines the likely results of applying CVDs on Chinese products."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Aviation Security: Enhancements Made in Passenger and Checked Baggage Screening, but Challenges Remain (open access)

Aviation Security: Enhancements Made in Passenger and Checked Baggage Screening, but Challenges Remain

Testimony issued by the Government Accountability Office with an abstract that begins "Securing commercial aviation is a daunting task--with hundreds of airports, thousands of aircraft, and thousands of flights daily carrying millions of passengers and pieces of checked baggage. It has been over 3 years since the Transportation Security Administration (TSA) assumed responsibility for passenger and baggage screening at commercial airports. This testimony focuses on the progress TSA is making in strengthening airline passenger and checked baggage screening and the challenges that remain. Particularly, this testimony highlights TSA's efforts to (1) enhance the performance, management, and deployment of the transportation security officer (TSO) workforce; (2) strengthen procedures for screening passengers and checked baggage; and (3) leverage and deploy screening technologies."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Telecommunications: GSA Action Needs to Realize Benefits of Metropolitan Area Acquisition Program (open access)

Telecommunications: GSA Action Needs to Realize Benefits of Metropolitan Area Acquisition Program

A letter report issued by the General Accounting Office with an abstract that begins "The Metropolitan Area Acquisition (MAA) program provides local telecommunications services to federal agencies in certain U.S. cities. The General Services Administration (GSA) began the program in 1997 to achieve immediate, substantial, and sustained price reductions for local telecommunications for agencies; to expand their choices of high-quality services; and to encourage cross-agency sharing of resources. Service providers that are awarded contracts under the program are allowed to compete for GSA's FTS2001 long distance service contracts, so that federal agencies may potentially acquire end-to-end local and long distance telecommunications services from one source. Only five of the 19 metropolitan areas that were scheduled to switch from existing services to MAA services by or before March 2002 have done so. Although the program was intended to take advantage of emerging competition in the local telecommunications market, it has been beset by implementation challenges, including access and use of building riser cabling, the transfer of local numbers between service providers, and a contractor's financial problems. On top of the cost of the contract services, GSA charges customer agencies fees that range from about nine to 97 percent or from $1.20 …
Date: April 4, 2002
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Telecommunications: GSA Needs to Improve Process for Awarding Task Orders for Local Service (open access)

Telecommunications: GSA Needs to Improve Process for Awarding Task Orders for Local Service

A letter report issued by the General Accounting Office with an abstract that begins "The Metropolitan Area Acquisition (MAA) program, managed by the General Services Administration (GSA), provides local telecommunications services to government agencies in selected metropolitan areas. Of the 25 cities in which MAA contracts were awarded as of January 2003, 15 were awarded to two or more providers. Such multiple-award contracts are a means of promoting competition. To ensure equity in the award of task orders under these contracts, the Federal Acquisition Regulation (FAR) requires that the government provide contractors a fair opportunity to be considered. GAO was asked to review, among other things, whether GSA's implementation of the fair consideration process is consistent and the effect of any inconsistency, as well as the adequacy of GSA's documentation to support the decisions reached."
Date: April 4, 2003
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Department of Energy: Views on the Progress of the National Nuclear Security Administration in Implementing Title 32 (open access)

Department of Energy: Views on the Progress of the National Nuclear Security Administration in Implementing Title 32

Testimony issued by the General Accounting Office with an abstract that begins "GAO discusses the progress the National Nuclear Security Administration (NNSA) has made in implementing title 32 of the National Defense Authorization Act for Fiscal Year 2000. Title 32 established NNSA as a semiautonomous agency within the Department of Energy (DOE) with responsibility for the nation's nuclear weapons, nonproliferation, and naval reactors programs. GAO found that the agency is making progress in implementing changes to its organization; planning, programming, and budgeting functions; and use of personnel authority. However, it will be several months before real, tangible evidence of these changes will be seen. And it may be several years before these changes are fully implemented and can be definitively assessed. Important work remains to be done in (1) establishing an organization that clearly defines the roles and responsibilities of headquarters and field staff, moves program management officials as close to the action as possible, and establishes clear lines of authority between NNSA and its contractors; (2) implementing an integrated planning, programming, and budgeting system that can deliver information to decision makers and Congress in time for the 2003 budget deliberations; and (3) overcoming obstacles to using NNSA's Expected Service …
Date: April 4, 2001
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
VA Information Technology: Important Initiatives Begun, Yet Serious Vulnerabilities Persist (open access)

VA Information Technology: Important Initiatives Begun, Yet Serious Vulnerabilities Persist

Testimony issued by the General Accounting Office with an abstract that begins "Although the Department of Veterans' Affairs (VA) has taken actions to improve many of its information technology (IT) management processes, it continues to face substantive challenges that, if left incomplete, could disrupt existing progress and threaten the viability of its existing and future IT spending. VA has yet to fill its full-time department chief information officer vacancy since the position's creation three years ago. In addition, sustained leadership and commitment are necessary to improve VA's departmentwide computer security program, especially as VA begins to move some of its information and services to veterans onto the Internet. And although VA has done a good job of posting privacy and security notices on its websites, it should focus more attention on complying with Office of Management and Budget policies prohibiting the use of persistent cookies. Furthermore, until VA defines and begins to implement a departmentwide, enterprise architecture, it will continue to encounter costly difficulties in achieving its "One VA" vision. Finally, VA faces important decisions on making greater use of the Decision Support System and on the continued development and wide-scale implementation of the compensation and pension replacement project. Continued …
Date: April 4, 2001
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Defense Acquisitions: Improved Business Case Key for Future Combat System's Success (open access)

Defense Acquisitions: Improved Business Case Key for Future Combat System's Success

Testimony issued by the Government Accountability Office with an abstract that begins "The Future Combat System (FCS) is a networked family of weapons and other systems in the forefront of efforts by the Army to become a lighter, more agile, and more capable combat force. When considering complementary programs, projected investment costs for FCS are estimated to be on the order of $200 billion. FCS's cost is of concern given that developing and producing new weapon systems is among the largest investments the government makes, and FCS adds significantly to that total. Over the last 5 years, the Department of Defense (DOD) doubled its planned investments in such systems from $700 billion in 2001 to $1.4 trillion in 2006. At the same time, research and development costs on new weapons continue to grow on the order of 30 to 40 percent. FCS will be competing for significant funds at a time when federal fiscal imbalances are exerting great pressures on discretionary spending. In the absence of more money being available, FCS and other programs must be executable within projected resources. Today, I would like to discuss (1) the business case needed for FCS to be successful and (2) our recent …
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Force Structure: Capabilities and Cost of Army Modular Force Remain Uncertain (open access)

Force Structure: Capabilities and Cost of Army Modular Force Remain Uncertain

Testimony issued by the Government Accountability Office with an abstract that begins "The Army considers its modular force transformation the most extensive restructuring it has undertaken since World War II. Restructuring the Army from a division-based force to a modular brigade-based force will require extensive investments in equipment and retraining of personnel. The foundation of the modular force is the creation of standardized modular combat brigades designed to be stand-alone, self-sufficient units that are more rapidly deployable and better able to conduct joint operations than their larger division-based predecessors. GAO was asked to testify on the status of the Army's modularity effort. This testimony addresses (1) the Army's cost estimate for restructuring to a modular force, (2) progress and plans for equipping modular brigade combat teams, (3) progress made and challenges to meeting personnel requirements, and (4) the extent to which the Army has developed an approach for assessing modularity results and the need for further adjusting designs or implementation plans. This testimony is based on previous and ongoing GAO work examining Army modularity plans and cost. GAO's work has been primarily focused on the Army's active forces. GAO has suggested that Congress consider requiring the Secretary of Defense to …
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Wildland Fires: Better Information Needed on Effectiveness of Emergency Stabilization and Rehabilitation Treatments (open access)

Wildland Fires: Better Information Needed on Effectiveness of Emergency Stabilization and Rehabilitation Treatments

A letter report issued by the General Accounting Office with an abstract that begins "Wildfires burn millions of acres annually. Most burnt land can recover naturally, but a small percentage needs short-term emergency treatment to stabilize burnt land that threatens public safety, property, or ecosystems or longer-term treatments to rehabilitate land unlikely to recover naturally. The Department of the Interior (Interior) and the Department of Agriculture's (USDA's) Forest Service--the two departments that manage most federal land--spend millions of dollars annually on such treatments. GAO was asked to (1) describe the two departments' processes for implementing their programs, (2) identify the costs and types of treatments implemented, and (3) determine whether these treatments are effective."
Date: April 4, 2003
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Highway Trust Fund: Overview of Highway Trust Fund Estimates (open access)

Highway Trust Fund: Overview of Highway Trust Fund Estimates

Testimony issued by the Government Accountability Office with an abstract that begins "The Highway Trust Fund is the principal mechanism for funding federal highway and transit programs through receipts from excise taxes charged to highway users, such as taxes on motor fuels. The Department of Treasury (Treasury) and the Congressional Budget Office (CBO) each prepare estimates of future receipts for the Highway Trust Fund semiannually. Treasury's receipt estimates are combined with the Department of Transportation's (DOT) estimates of outlays to create an estimate of the Highway Trust Fund balance for the President's Budget; CBO also projects outlays to develop an estimate of the fund balance. The agencies' most recent estimates show that the Highway Account within the Highway Trust Fund could have a negative balance as early as 2009, raising concerns about whether funding for federal highway programs--which were recently authorized by the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users--will continue to be met. Consequently, Congress asked us to review and compare recent estimates made by Treasury and CBO. This testimony provides information on how (1) estimates are used to provide key information about the Highway Trust Fund, (2) the most recent Highway Trust Fund estimates--based …
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Paid Tax Return Preparers: In a Limited Study, Chain Preparers Made Serious Errors (open access)

Paid Tax Return Preparers: In a Limited Study, Chain Preparers Made Serious Errors

Testimony issued by the Government Accountability Office with an abstract that begins "Despite the importance of paid tax return preparers in helping taxpayers fulfill their obligations, little data exist on the quality of services they provide. Paid preparers include, for example, enrolled agents, who are approved by the Internal Revenue Service (IRS) once they pass an examination on tax matters or demonstrate past IRS employment experience, and unenrolled preparers, who include self-employed individuals and people employed by commercial tax preparation chains. GAO was asked to determine (1) what the characteristics were of tax returns done by paid preparers, (2) what government regulation exists for paid preparers, and (3) what specific issues taxpayers might encounter in using paid preparers. To do its work, GAO analyzed IRS data, reviewed paid preparer regulatory requirements, and had tax returns prepared at 19 outlets of several tax preparation chains."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Aviation Security: Transportation Security Administration Has Made Progress in Managing a Federal Security Workforce and Ensuring Security at U.S. Airports, but Challenges Remain (open access)

Aviation Security: Transportation Security Administration Has Made Progress in Managing a Federal Security Workforce and Ensuring Security at U.S. Airports, but Challenges Remain

Testimony issued by the Government Accountability Office with an abstract that begins "It has been over 3 years since the Transportation Security Administration (TSA) assumed responsibility for passenger and baggage screening at commercial airports. This testimony focuses on the progress TSA is making in strengthening aspects of aviation security and the challenges that remain. Particularly, this testimony highlights (1) progress TSA has made, and challenges it faces, in managing a federalized security workforce--including federal security directors (FSD) and transportation security officers (TSO)--with operational responsibility for ensuring security of passengers and their baggage; and (2) actions TSA has taken, and the challenges it faces, to ensure appropriate regulatory oversight of other airport security activities."
Date: April 4, 2006
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
U.S. Postal Service: Transformation Challenges Present Significant Risks (open access)

U.S. Postal Service: Transformation Challenges Present Significant Risks

Testimony issued by the General Accounting Office with an abstract that begins "This testimony discusses the challenges facing the U.S. Postal Service. Overall the Service faces major challenges that collectively call for a structural transformation if it is to remain viable in the 21st century. The Service's financial outlook has worsened, and it is not clear how the Service will address its mounting financial difficulties and other challenges. These challenges include (1) reduced net income, (2) increased debt, (3) increased competition, (3) management-labor relations problems, and (4) statutory restrictions. Because of the Service's rapidly deteriorating financial situation, GAO is placing the Service on its high-risk list. GAO believes that several actions need to be taken to address the Service's continued problems. Such actions include (1) developing a comprehensive plan to address the financial, operational, and human capital challenges; (2) providing quarterly financial reports to Congress and the public; and (3) identifying, in conjunction with GAO and other stakeholders, improvement options that will cut costs and improve productivity."
Date: April 4, 2001
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library