Corporations, design firms, technology, and furniture companies are rethinking the concept of the ‘workplace’ environment and built ‘office’ in an effort to respond to changing characteristics of the workplace. The following report presents a case study, post-occupancy assessment of an architecture firm’s relocation of their corporate headquarters in Dallas, TX. This ethnographic research transpired from September 2013 to February 2014 and included participant observation, employee interviews, and an office-wide employee survey. Applying a user-centered approach, this study sought to identify and understand: 1) the most and least effective design elements, 2) unanticipated user-generated (“un-designed”) elements, 3) how the workplace operates as an environment and system of design elements, and 4) opportunities for continued improvement of their work environment. This study found that HKS ODC successfully increased access to collaborative spaces by increasing the size (i.e. number of square feet, number of rooms), variety of styles (i.e. enclosed rooms, open work surfaces), and distribution of spaces throughout the office environment. An increase in reported public transit commuting from 6.5% at their previous location to 24% at HKS ODC compares to almost five times the national public transit average (5%) and fifteen times the rate of Texas workers (1.6%) and Dallas-Fort Worth-Arlington, …

This study represents a community needs assessment conducted for Trans.lation Vickery Meadow, a community-based organization in a North Dallas community, Vickery Meadow. Vickery Meadow is a community where refugee resettlement agencies place incoming clients, and therefore, there is a focus on immigrants and refugees in this study. Using theoretical conceptions of development, immigration policy, and the refugee resettlement process, this project measured residential perceptions of Vickery Meadow, the operations of Trans.lation Vickery Meadow, and overall community needs. Also included are perceptions of Trans.lation Vickery Meadow members concerning community needs and the operations of Trans.lation. Recommendations are made based upon research and conclusions from fieldwork.