The 2010 earthquake in Haiti, which killed an estimated 316,000 people, offered many lessons in mass-fatality management (MFM). The dissertation defined MFM in seeking information and in recovery, preservation, identification, and disposition of human remains. Specifically, it examined how mass fatalities were managed in Haiti, how affected individuals sought information about fatalities, and what needs motivated them. Data from 28 in-depth, partially structured interviews, conducted during two field visits ending 21 weeks after the earthquake, were included in a case study. The data analysis revealed the MFM was severely inadequate. One interviewee, a senior UN official, stated, "There was no fatality management." The analysis also indicated a need to learn whereabouts of the deceased motivated individuals to visit spots the deceased were last seen at. It sought to illumine information-seeking practices, as discussed in the works of J. David Johnson and others, by developing a new model of information flow in MFM. In addition, it reaffirmed Donald Case and Thomas Wilson's theoretical proposition – that need guides any seeking of information – in the case of Haiti. Finally, it produced recommendations regarding future directions in MFM for emergency managers and information scientists, including possible use of unidentified body parts in …

Working with others within an organization can have a variety of positive effects, and the benefits of collaboration have been discussed in various disciplines. In information science, interest in collaborative information seeking, including collaborative information seeking by students in an online learning environment is expanding. This study was aimed at understanding graduate students' collaborative information seeking behaviors through the process of a group project, including factors that affected students' perceptions of collaborative work and their difficulties during the collaborative process. The research was based on Yue and He's model, which describes information users' collaborative communication and information behaviors, and Kuhlthau's model, which describes users' individual information seeking behaviors. The participants were 43 students enrolled in a master's level course delivered primarily online. The students were required to work together in groups to complete a research project. Data were collected through a background survey, behavior survey, and online communication texts and analyzed using descriptive statistics, statistical tests, and content analyses. The results showed significant changes in collaborative and information seeking behaviors and perceptions across three stages of the project during the semester. Theoretical, practical, and methodological implications for future research are discussed.