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Coast Guard: Civil Rights Directorate's Action Plans to Improve Its Operations Could Be Strengthened by Implementing Several Aspects of Project Planning and Implementation Practices (open access)

Coast Guard: Civil Rights Directorate's Action Plans to Improve Its Operations Could Be Strengthened by Implementing Several Aspects of Project Planning and Implementation Practices

Testimony issued by the Government Accountability Office with an abstract that begins "Allegations of management weaknesses, unsecured personal information, and employee dissatisfaction have been made against U.S. Coast Guard's Civil Rights Directorate (CRD). To address these allegations, the Director of CRD commissioned an external review of civil rights operations. In February 2009, the review made 53 recommendations to improve the civil rights operations. CRD developed action plans to address these recommendations. As requested, GAO reviewed (1) how Coast Guard's action plans align with EEOC's elements of a model equal employment opportunity program (2) how Coast Guard developed and reviewed its action plans, and (3) the extent to which Coast Guard's action plans align with generally accepted project management practices. To conduct this work GAO reviewed documentation from CRD, EEOC, internal control standards, and literature on project management. We also interviewed CRD officials."
Date: April 27, 2010
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Social Security Disability: Management of Disability Claims Workload Will Require Comprehensive Planning (open access)

Social Security Disability: Management of Disability Claims Workload Will Require Comprehensive Planning

Testimony issued by the Government Accountability Office with an abstract that begins "For years, the Social Security Administration (SSA) has been challenged to manage its large disability claims workload. Difficulties in making timely and accurate decisions have contributed to backlogs accumulating at different levels of the claims process. These backlogs have occurred most often at the hearings level, the level at which initial claims that were denied are appealed and await a hearing before an administrative law judge. Claimants often experienced long waits for a decision on their claim because of this backlog. In May 2007, SSA released a plan designed to eliminate its hearings-level backlog. GAO was subsequently asked by Congress to evaluate this plan and issued a report in September 2009 (GAO-09-398). This testimony discusses SSA's backlog reduction plan and the challenges the agency faces in managing its overall claims workload. It draws primarily from GAO's September 2009 report as well as from SSA's Fiscal Year 2009 Performance and Accountability Report, its Annual Performance Plan for Fiscal Year 2011 and Revised Final Performance Plan for Fiscal Year 2010, its fiscal year 2011 budget request documents, and recent reports issued by SSA's Office of the Inspector General (OIG)."
Date: April 27, 2010
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
[Historic Marker Application: Harris County 1910 Courthouse] (open access)

[Historic Marker Application: Harris County 1910 Courthouse]

Application materials submitted to the Texas Historical Commission requesting a historic marker for the Harris County 1910 Courthouse, in Houston, Texas. The materials include the inscription text of the marker, original application, narrative, and photographs.
Date: April 27, 2010
Creator: Texas Historical Commission
System: The Portal to Texas History