This dissertation examines predictors of juror-determined damage awards among 377 juror eligible mock jurors. Citizens reporting for jury duty in a large metropolitan county on five days when the study was conducted were invited to participate. Scenarios were created that varied both case facts and witness emotion during trial testimony. Results indicate that Affect Control Theory can be applied to the situation of juror-determined damage awards and is helpful in scientifically explaining some of the variation of both compensatory and punitive damage awards.

This study evaluated the Say It Straight™ (SIS) Training Program for its ability to improve straightforward communication, increase self-esteem, increase an individual's overall perception of group and family belonging or cohesiveness within a residential treatment setting and decrease an individual's perceived level of anomie. Effectiveness of SIS training was evaluated with paired sample t-tests (2-tailed) on six objective questionnaires given before and after training. Participation in the study was voluntary. Of the 39 patients in residence, 26 participated in SIS training, (23 attended over 80% of the sessions and 3 attended over 50%). Three were excluded from the study due to developmental or dementia-related diagnoses, 3 chose not to participate, 5 were discharged routinely prior to completion and were not post-tested; and 2 were discharged against medical advice during the training. It is interesting to notice that on the average there are about 5 discharges against medical advice per month at the facility, but during the five weeks of SIS there were only 2. Self-reports of empowering behaviors, quality of family and group life and self-esteem showed highly significant increases following SIS. Self-reports of disempowering behaviors (placating, passive-aggressive, blaming, irrelevant, intellectualizing) showed highly significant decreases following SIS and anomie showed …