A letter report issued by the General Accounting Office with an abstract that begins "To take a more complete and accurate count of the nation's population in the 2000 Census, the Bureau of the Census partnered with other federal agencies, as well as with state, local, and tribal governments; religious, community, and social service organizations; and private businesses. According to the Bureau, about 140,000 organizations participated in the partnership program by assisting in such critical activities as reviewing and updating the Bureau's address list, encouraging people--especially hard-to-count populations--to participate in the census, and recruiting temporary census employees. GAO found that the Bureau spent about $142.9 million on its partnership program, or about two percent of the estimated $6.5 billion the Bureau allocated for the census and an average of about $1.19 for each of the 120 million households that the Bureau estimates are in the nation. The Bureau staffed the partnership program with 594 full-time positions, of which 560 were allocated to the field, while the remaining slots were located in the Bureau's headquarters. Decisions on which organizations to partner with and what events to attend were governed by unwritten guidelines and criteria and were driven by the Bureau's desire …

A letter report issued by the General Accounting Office with an abstract that begins "Chemical pesticides play an important role in providing Americans with an abundant and inexpensive food supply. However, these chemicals can have adverse effects on human health and the environment, and pests continue to develop resistance to them. Sustainable and effective agricultural pest management will require continued development and increased use of alternative pest management strategies, such as integrated pest management (IPM). Some IPM practices yield significant environmental and economic benefits in certain crops, and IPM can lead to better long-term pest management than chemical control alone. However, the federal commitment to IPM has waned over the years. The IPM initiative is missing several key management elements identified in the Government Performance and Results Act. Specifically, no one is effectively in charge of federal IPM efforts; coordination of IPM efforts is lacking among federal agencies and with the private sector; the intended results of these efforts have not been clearly articulated or prioritized; and methods for measuring IPM's environmental and economic results have not been developed. Until these shortcomings are addressed, the full range of potential benefits that IPM can yield for producers, the public, and the …

A letter report issued by the General Accounting Office with an abstract that begins "This report responds to a concern that budget-scoring restrictions were forcing the General Services Administration (GSA) to rely on shorter term leases that increase the costs to the Federal Buildings Fund because their per-square-foot costs are greater than longer term leases. Budget-scorekeeping rules are to be used by the scorekeepers to ensure compliance with budget laws and that legislation are consistent with scorekeeping conventions and that specific legal requirements. The rules are reviewed annually and revised as necessary to achieve those purposes. The way in which budget-scoring rules were implemented affected the lease or lease project term of at least 13 of the 39 federal agency leases GAO reviewed. Since GSA officials do not generally seek comparisons of long-term versus short-term leases in the solicitation process, GAO could not determine the overall monetary impact of budget scoring in the lease term. However, GAO identified three isolated cases that had comparisons of long term versus short-term leases in the solicitation process, and, in each case, the price per net useable square foot was lower with the longer term lease. GSA officials said that while budget scoring affects …

A letter report issued by the General Accounting Office with an abstract that begins "As used in public health and environmental regulations, risk assessment is the systematic, scientific description of potential harmful effects of exposures to hazardous substances or situations. It is a complex but valuable set of tools for federal regulatory agencies to identify issues of potential concern, select regulatory options, and estimate the range of a forthcoming regulation's benefits. However, given the significant yet controversial nature of risk assessments, it is important that policymakers understand how they are conducted, the extent to which risk estimates produced by different agencies and programs are comparable, and the reasons for differences in agencies' risk assessment approaches and results. GAO studied the human health and safety risk assessment procedures of the Environmental Protection Agency, the Food and Drug Administration, the Occupational Safety and Health Administration, and the Department of Transportation's Research and Special Programs Administration. This report describes (1) the agencies' chemical risk assessment activities, (2) the agencies primary procedures for conducting risk assessments, (3) major assumptions or methodological choices in their risk assessment procedures, and (4) the agencies' procedures or policies for characterizing the results of risk assessments."

A letter report issued by the General Accounting Office with an abstract that begins "Millions of people who live and work near eight Army storage facilities containing 30,000 tons of chemical agents are at risk of exposure from a chemical accident. In 1988, the Army established the Chemical Stockpile Emergency Preparedness Program (CSEPP) to assist 10 states with communities near these eight storage facilities. The Army and the Federal Emergency Management Agency (FEMA) share the federal government's responsibility for the program's funding and execution. Since its inception, the program has received more than $761 million in funding. One third of this amount has been spent to procure critical items. Because each community has its own site-specific requirements, funding has varied greatly. For example, since the states first received program funding in 1989, Illinois received as little as $6 million, and Alabama received as much as $108 million. GAO found that many of the states have made considerable progress in preparing to respond to chemical emergencies. Three of the 10 states in the CSEPP are fully prepared to respond to an emergency and four others are making progress and are close to being fully prepared. This is a considerable improvement since …

A letter report issued by the General Accounting Office with an abstract that begins "During its review of the Navy's Space and Naval Warfare (SPAWAR) Systems Command's fiscal year 2001 budget request, GAO found that many information technology systems were being procured and fielded in relatively large quantities--sometimes exceeding 50 percent of the total--during low-rate initial production and before completion of operational testing. The primary purpose of low-rate initial production is to produce enough units for operational testing and evaluation and to establish production capabilities to prepare for full-rate production. Commercial and Department of Defense (DOD) best practices have shown that completing a system's testing before producing significant quantities substantially lowers the risk of costly fixes and retrofits. For major weapons systems, statutory provisions limit the quantities of systems produced during low-rate initial production to the minimum quantity necessary. These statutory provisions also require justification for quantities exceeding 10 percent of total production. Although these provisions do not apply to non-major systems, DOD and Navy acquisition regulations encourage these programs to make use of the low-rate initial production concept. This report reviews (1) information systems being procured and fielded for SPAWAR in large numbers before operational testing, (2) what effects …

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Defense (DOD) budgets billions of dollars each year to purchase and repair the spare parts needed to maintain its weapons systems and support equipment. The quality of the spare parts can greatly determine if the Department's investment of funds is effective, efficient, and economical. This report examines the Navy's Product Quality Deficiency Reporting Program and the extent to which the program has gathered the data needed for the analysis, correction, and prevention of deficiencies in spare parts. GAO found that data on parts defects identified at the time of installation were underreported. Data on parts that failed after some operation but before their expected design life were not collected as part of this program. In the quality reports GAO reviewed, some key information was omitted on the cause of the parts' failures and some reports did not identify who was responsible for the defects. To a large extent, the program's ineffectiveness can be attributed to lack of management, limited training and incentives to report deficiencies, and competing priorities for the staff resources needed to carry out the program."

A letter report issued by the General Accounting Office with an abstract that begins "The military exchange services operate a wide range of retail activities, such as department stores, florist shops, barber and beauty shops, gas stations, and restaurants. Hamburger restaurants represent a major segment of the exchange services' name-brand, fast-food sales. The exchange services use either a direct or an indirect method to operate these restaurants. Under the direct method, the exchange service enters into a franchise agreement with a name-brand company to sell its product on a military installation. As the franchisee, the exchange service builds and operates the restaurant and directly employs and trains the personnel. In turn, the exchange service receives all of the revenues and profits and usually pays the company a licensing fee plus a percentage of the restaurant's sales. Under the indirect method, the exchange service contracts with a name-brand company that, in turn, builds the restaurant and either operates it as a company restaurant or provides a licensed operator. The company or its licensed operator hires, trains, and pays the restaurant personnel and usually pays annual fees and commissions to the exchange service on the basis of restaurant's sales. Under this agreement, …

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Agriculture's (USDA) fiscal year 2000 performance report and fiscal year 2002 performance plan have the potential for focusing the department's missions, but these efforts are compromised in several areas. USDA's goals and measures are too general to give insight into what USDA is actually trying to achieve. It is difficult to assess USDA's progress when it uses unrealistic goals to achieve strategic outcomes and when it uses untimely data that has not been consistently verified. In two areas--strategic human capital management and information security--progress in measuring USDA's performance has been frustrated by the lack of goals and measures for identified issues. Finally, by not sharing information about the major management challenges identified by its own Inspector General, USDA's agencies miss the opportunity to develop strategies and plans to respond to these issues."

A letter report issued by the General Accounting Office with an abstract that begins "Since 1990, the Federal Emergency Management Agency (FEMA) has provided more than $27 billion in disaster assistance, more than half of which was spent for public assistance projects, such as repairs of damaged roads, government buildings, utilities, and hospitals. FEMA uses established criteria to determine whether to (1) recommend that the President declare a disaster and (2) once a disaster has been declared, approve and fund Public Assistance projects. In 1999, FEMA published formal criteria for recommending the presidential approval of disaster declarations. These criteria include both minimum financial thresholds and other qualitative measures that FEMA applies in deciding whether to recommend presidential approval. These criteria do not necessarily indicate a state's ability to pay for the damage because they do not consider the substantial differences in states' financial capacities to respond when disasters occur. As a result, federal funds may be provided for some disasters when they are not needed. Problems with applying FEMA's criteria remain. In part, these problems may persist because many of the staff assigned to disaster field offices who make eligibility decisions are temporary and may not have the skills and …

A letter report issued by the General Accounting Office with an abstract that begins "The armed services have had problems for years with their ability to adequately test their electronic combat systems. The success of the new Joint Service Electronic Combat Systems Tester Program in providing improved test capability is a positive development. Because the tester has identified many more faults in the F-15C and F/A-18C electronic combat systems than has the current test equipment, existing readiness, logistics, and maintenance problems with such systems could worsen. However, pilots would at least have greater knowledge about the readiness and reliability of their self-protection systems and their need for support from specialized aircraft designed to suppress enemy air defenses. GAO believes that it makes sense for the Air Force and Navy to consider using the new test equipment on their non-fighter aircraft."

A letter report issued by the General Accounting Office with an abstract that begins "The Farm Credit Administration (FCA) regulates the farm credit system. Administrative expenses, which accounted for about 97 percent of FCA's total operating expenses of $34.5 million in fiscal year 2000, are funded primarily by assessments on the institutions that make up the system, including the Federal Agricultural Mortgage Corporation (Farmer Mac). This report (1) analyses trends in administrative expenses for fiscal years 1996 through 2000 and (2) compares ways that FCA and other federal financial regulators calculate the assessments they need to fund their operations. GAO found that although FCA's administrative expenditures varied each year between 1996 and 2000, they remained below 1996 levels and stayed within congressionally imposed annual spending limits for each year during 1997 through 2000. Between 1996 and 2000, the agency experienced a decline in administrative spending of around $2 million, or 5.8 percent. Personnel costs were the largest single expense, consistently accounting for more than 80 percent of administrative spending; thus, a 15 percent staff reduction also provided the greatest overall savings. Unlike many government agencies whose operations are funded by taxpayers' money, the federal financial regulators are self-funded agencies that …

A letter report issued by the General Accounting Office with an abstract that begins "Defense operations involve about $1 trillion in assets, $310 billion in annual budgetary authority, $24 billion in monthly disbursements, and three million military and civilian employees. Moreover, execution of DOD's operations spans a wide range of defense organizations, including the military services and their respective major commands and numerous defense agencies. Effectively managing DOD's finance and accounting operations across this complex array of organizations is both a formidable challenge and a prerequisite for effective and efficient departmental performance and accountability. Without reliable financial management information, DOD cannot make informed decisions among competing spending priorities and cannot effectively identify opportunities for reducing costs and reallocating resources to pressing needs. Because of congressional concern with DOD's financial management difficulties, Section 1008 of the National Defense Authorization Act for Fiscal Year 1998 directed the Secretary of Defense to submit to Congress a biennial strategic plan for the improvement of financial management. The National Defense Authorization Act for Fiscal Year 2000 established additional reporting requirements that were to be addressed in DOD's Financial Management Improvement Plan. This report reviews whether the plan (1) represents an effective tool for helping resolve …

A letter report issued by the General Accounting Office with an abstract that begins "Developing fire protection standards and testing products against them are critical to promoting fire safety. Business offices, including federal facilities, experience thousands of fires, more than $100 million in property losses, and dozens of casualties each year. Knowing the number and types of fires in the workplace, as well as their causes, is critical to understanding and reducing fire risks. Some private-sector groups track the number and causes of fires in different types of buildings. Such information is used to manage risk and reduce property damage, injuries, and deaths. However, the federal government collects little information on the fire risks in its facilities. As a result, the federal government cannot provide standards-development organizations with timely information that could be used to develop or revise fire safety standards, testing procedures, and certification decisions. Collecting and analyzing such data would help the government to better protect its employees and would contribute to the production of better standards to protect the public from fire."

A letter report issued by the General Accounting Office with an abstract that begins "Internally displaced persons--those forced to flee their homes because of armed conflict and persecution but who remain within their own country--are among the most at-risk, vulnerable populations in the world. Although some protections have been provided to internally displaced persons, international organizations have been unable to fully meet their needs in most locations, partly because of the danger in operating in conflict zones, the presence of personal security risks to aid workers, and the decline in budgetary resources, but also because international organizations have not taken a proactive approach toward protection. Also, international relief workers have not received training on how to incorporate protection considerations and interventions into their assistance activities. In the three countries GAO visited, international organizations do not coordinate their protection actions within the countries in which they operate. Without such coordination, international organizations are unable to share basic information on the location of their protection officers and effective approaches to protection interventions. The U.N. Security Council is one forum in which these matters can be addressed in the context of underlying political and security factors. The U.S. government has no overall policy …

A letter report issued by the General Accounting Office with an abstract that begins "Australia, Japan, New Zealand, the United Kingdom, and the United States have been the major providers of bilateral development assistance to the Pacific Island nations since 1987. The Asian Development Bank and the European Union have been the major multilateral donors. The donors' main development objectives, according to the planning documents, have been to alleviate poverty and to set the Pacific Island nations on the path to economic self-sufficiency. To achieve these objectives, these donors focus their assistance in key areas, such as education, policy reform, and infrastructure. The United States could draw several lessons from the donors' experiences for providing assistance as well as the strategies and approaches the donors have adopted. These lessons could provide valuable insights for the United States as it negotiates additional economic assistance to the Federal States of Micronesia and the Republic of the Marshall Islands. On the basis of the donors' experiences, GAO observed that (1) assistance strategies may involve trade-offs in expectations of aid effectiveness if other objectives for providing assistance take priority over development objectives; (2) assistance strategies may involve trade-offs between effectiveness and accountability, on the …

A chapter report issued by the General Accounting Office with an abstract that begins "Over the past decade, the booming growth in scheduled commercial airline traffic has tended to obscure developments in another part of the aviation industry--general aviation. General aviation covers all civil aircraft not flown by commercial airlines or the military. In 1994, concerned that general aviation was in decline, Congress passed the General Aviation Revitalization Act (GARA), which sought to boost the industry by placing limitations on product liability lawsuits against aircraft manufacturers. Trends show that there was a decline in most general aviation indicators prior to the 1994 enactment of GARA and that this decline reversed in the years after GARA--sharply in manufacturing indicators and to a lesser extent in flying activity indicators. Trends in general aviation since GARA was enacted suggest that the law has reduced manufacturers' liability concerns, leading to a rebound in the manufacturing industry. The amount of federal funding available for capital development at general aviation airports has consistently been below what has been requested by the airport officials to fund their airports' planned projects. In 2000, for example, the amount of federal funding available was almost $900 million short of what …

A letter report issued by the General Accounting Office with an abstract that begins "This report reviews the General Services Administration's (GSA) performance report for fiscal year 2000 and its performance plan for fiscal year 2002 to assess GSA's progress in achieving key outcomes important to its mission. GAO found that some goals were met or exceeded and others were not met. For fiscal year 2002, GSA set up a strategy to better meet these goals. Overall, GSA's fiscal year 2000 performance report and fiscal year 2002 plan were more informative and useful than its report and plan from last year."

A letter report issued by the General Accounting Office with an abstract that begins "According to the World Health Organization, infectious diseases account for more than 13 million deaths every year, including nearly two-thirds of all deaths among children under age 5. Infectious diseases present a substantial threat to people in all parts of the world, and this threat has grown in volume and complexity. New diseases have emerged, others once viewed as declining in significance have resurged in importance, and many have developed substantial resistance to known antimicrobial drugs. Infectious disease surveillance provides national and international public health authorities with information that they need to plan and manage efforts to control these diseases. In the mid-1990s, public health experts in the United States and abroad determined that global infectious disease surveillance was inadequate, and both the World Health Assembly and the President of the United States called for the development of an effective global infectious disease surveillance and response system. The strongest influence on the evolution of the current global infectious disease surveillance framework has been the international community's focus on specific diseases or groups of diseases. The international community has created diverse surveillance programs to support global and …

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Commerce generates and disseminates important economic information that is of great interest to U.S. businesses, policymakers, and researchers. The dramatic rise in the number and sophistication of cyberattacks on federal information systems is of growing concern. This report provides a general summary of the computer security weaknesses in the unclassified information systems of seven Commerce organizations as well as in the management of the department's information security program. The significant and pervasive weaknesses in the seven Commerce bureaus place the data and operations of these bureaus at serious risk. Sensitive economic, personnel, financial, and business confidential information is exposed, allowing potential intruders to read, copy, modify, or delete these data. Moreover, critical operations could effectively cease in the event of accidental or malicious service disruptions. Poor detection and response capabilities exacerbate the bureaus' vulnerability to intrusions. As demonstrated during GAO's testing, the bureaus' general inability to notice GAO's activities increases the likelihood that intrusions will not be detected in time to prevent or minimize damage. These weaknesses are attributable to the lack of an effective information security program with a lack of centralized …

A letter report issued by the General Accounting Office with an abstract that begins "The Social Security Administration (SSA) needs to identify strengths and weaknesses within its agencywide operational and managerial capabilities to enable the delivery of high-quality customer service in the face of increases in both workloads and in the number of retirements from its experienced workforce. Evaluating SSA's management of information technology (IT) is critical to assess whether the agency is adequately addressing these capabilities. This report reviews SSA's IT policies, procedures, and practices in the following five areas: investment management, enterprise architecture, software acquisition and development, information security, and human capital. GAO found that SSA had many important IT management policies and procedures in place in each of these five key areas but did not always implement them consistently. In some areas, SSA had not established key policies, procedures, or practices essential to ensure that its IT was effectively managed. GAO found weaknesses in all of the five key areas of IT management--particularly in investment management and human capital management."

A letter report issued by the General Accounting Office with an abstract that begins "To deter illegal entry between the nation's ports of entry, the Immigration and Naturalization Service (INS) developed its Southwest Border Strategy. INS has spent seven years implementing the border strategy, but it may take INS up to a decade longer to fully implement the strategy. This assumes that INS obtains the level of staff, technology, equipment, and fencing it believes it needs to control the Southwest border. Although illegal alien apprehensions have shifted, there is no clear indication that overall illegal entry into the United States along the Southwestern border has declined. INS' current efforts to measure the effectiveness of its border control efforts could be enhanced by analyzing the data in its automated biometric identification system (IDENT). These data offer INS an opportunity to develop additional performance indicators that could be incorporated into its Annual Performance Plan review process and could help INS assess whether its border control efforts are associated with an overall reduction in the flow of illegal aliens across the border. Borderwide analysis of the IDENT data could be used to address several important questions related to illegal entry. The strategy's impact …

A letter report issued by the General Accounting Office with an abstract that begins "The National Association of Insurance Commissioners' (NAIC) evaluates a state's program for regulating insurer solvency about once every five years to determine if it meets the association's minimum standards. The accreditation program has been in place for about 10 years. During that time, NAIC expanded the standards and modified the process for evaluating the adequacy of states' solvency regulation. Weaknesses in solvency regulation in Tennessee, Mississippi, and three other states allowed a $200 million insurance fraud to continue for eight years, resulting in the failure of seven insurance companies. During 2000, both Tennessee and Mississippi underwent accreditation reviews by NAIC and were reaccredited. NAIC has tried to strengthen its accreditation program by adding model laws and regulations to the required standards. It has also revised the way in which accreditation reviews are performed and scored and has improved training for members of review teams. Accreditation reviews done in Tennessee and Mississippi disclosed gaps and weaknesses in the accreditation program. In particular, the program does not cover a key area of solvency regulation--chartering and change in ownership of insurance companies. Oversight of chartering and change in ownership …

A letter report issued by the General Accounting Office with an abstract that begins "This report reviews the Internal Revenue Service's (IRS) expenditures on business systems modernization. IRS obligated and expended available Information Technology Investment Account (ITIA) appropriations in fiscal years 1999 and 2000 to pay for external business systems modernization costs. In fiscal years 1999 and 2000, IRS expended about $12.8 million and $120.2 million, respectively, of ITIA appropriations and, as of September 30, 2000, had an additional $66 million of ITIA appropriations obligated to modernize its external business systems. IRS' use of ITIA appropriations appears to be for no purposes consistent with the fiscal year 1998 and 1999 appropriations acts and within the $249 million approved ITIA expenditure plans. IRS used its information systems (IS) appropriations and other appropriations to fund both internal and external business systems modernization costs. IRS paid its internal business systems modernization costs from its appropriations for IS; Tax Law Enforcement; and Processing, Assistance, and Management. However, the amount of these costs is unknown because IRS did not have a cost accounting system in place to track its internal costs for business systems modernization. IRS initiated actions in fiscal year 2000 to begin tracking …