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Veterans' Benefits: Quality Assurance for Disability Claims Processing (open access)

Veterans' Benefits: Quality Assurance for Disability Claims Processing

Correspondence issued by the General Accounting Office with an abstract that begins "Congress, the Department of Veterans Affairs, and veterans service organizations have all raised concerns about the accuracy of claims processing in the Veterans Benefits Administration (VBA). In 1998, VBA launched its systematic technical accuracy review (STAR) system to better measure the accuracy of claims processing. The system determines accuracy rates for (1) the nation as a whole, (2) each VBA service delivery network, and (3) each VBA regional office. GAO reported in 1999 that the accuracy rates for claims processing at regional offices was being determined by regional staff who themselves were involved in processing claims and who reported to managers responsible for claims processing. This arrangement did not meet either the government's internal control standard calling for the segregation of key duties or the performance audit standard calling for organizational independence for those who review and evaluate program performance. Congress subsequently required VBA to institute a quality assurance program that met government standards. VBA plans to modify the STAR system by October 1, 2001, to bring it into compliance with the standards on the segregation of duties and organizational independence. All STAR reviews will be done by …
Date: August 23, 2001
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Today Cedar Hill (Duncanville, Tex.), Vol. 36, No. 23, Ed. 1 Thursday, August 23, 2001 (open access)

Today Cedar Hill (Duncanville, Tex.), Vol. 36, No. 23, Ed. 1 Thursday, August 23, 2001

Weekly newspaper published in Duncanville, Texas that includes local Cedar Hill, state, and national news along with advertising.
Date: August 23, 2001
Creator: Crooks, Kristi
Object Type: Newspaper
System: The Portal to Texas History
Bogata News (Bogata, Tex.), Vol. 91, No. 14, Ed. 1 Thursday, August 23, 2001 (open access)

Bogata News (Bogata, Tex.), Vol. 91, No. 14, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Bogata, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Nichols, Nanalee & Nichols, Thomas
Object Type: Newspaper
System: The Portal to Texas History
Cherokeean/Herald (Rusk, Tex.), Vol. 152, No. 27, Ed. 1 Thursday, August 23, 2001 (open access)

Cherokeean/Herald (Rusk, Tex.), Vol. 152, No. 27, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Rusk, Texas that includes local, state and national news along with extensive advertising.
Date: August 23, 2001
Creator: Whitehead, Marie
Object Type: Newspaper
System: The Portal to Texas History
The Albany News (Albany, Tex.), Vol. 126, No. 13, Ed. 1 Thursday, August 23, 2001 (open access)

The Albany News (Albany, Tex.), Vol. 126, No. 13, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Albany, Texas that includes local, county, and state news along with extensive advertising.
Date: August 23, 2001
Creator: Lucas, Melinda L.
Object Type: Newspaper
System: The Portal to Texas History
Timpson & Tenaha News (Timpson, Tex.), Vol. 16, No. 34, Ed. 1 Thursday, August 23, 2001 (open access)

Timpson & Tenaha News (Timpson, Tex.), Vol. 16, No. 34, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Timpson, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Ritch, Nancy
Object Type: Newspaper
System: The Portal to Texas History
Polk County Enterprise (Livingston, Tex.), Vol. 119, No. 66, Ed. 1 Thursday, August 23, 2001 (open access)

Polk County Enterprise (Livingston, Tex.), Vol. 119, No. 66, Ed. 1 Thursday, August 23, 2001

Semi-weekly newspaper from Livingston, Texas that includes local, state and national news along with advertising.
Date: August 23, 2001
Creator: White, Barbara
Object Type: Newspaper
System: The Portal to Texas History
The Canadian Record (Canadian, Tex.), Vol. 111, No. 34, Ed. 1 Thursday, August 23, 2001 (open access)

The Canadian Record (Canadian, Tex.), Vol. 111, No. 34, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Canadian, Texas that includes local, state and national news along with extensive advertising.
Date: August 23, 2001
Creator: Ezzell, Nancy & Brown, Laurie Ezzell
Object Type: Newspaper
System: The Portal to Texas History
Hondo Anvil Herald (Hondo, Tex.), Vol. 115, No. 34, Ed. 1 Thursday, August 23, 2001 (open access)

Hondo Anvil Herald (Hondo, Tex.), Vol. 115, No. 34, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Hondo, Texas that includes local, state, and national news along with extensive advertising.
Date: August 23, 2001
Creator: unknown
Object Type: Newspaper
System: The Portal to Texas History
Department of Agriculture: Status of Achieving Key Outcomes and Addressing Major Management Challenges (open access)

Department of Agriculture: Status of Achieving Key Outcomes and Addressing Major Management Challenges

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Agriculture's (USDA) fiscal year 2000 performance report and fiscal year 2002 performance plan have the potential for focusing the department's missions, but these efforts are compromised in several areas. USDA's goals and measures are too general to give insight into what USDA is actually trying to achieve. It is difficult to assess USDA's progress when it uses unrealistic goals to achieve strategic outcomes and when it uses untimely data that has not been consistently verified. In two areas--strategic human capital management and information security--progress in measuring USDA's performance has been frustrated by the lack of goals and measures for identified issues. Finally, by not sharing information about the major management challenges identified by its own Inspector General, USDA's agencies miss the opportunity to develop strategies and plans to respond to these issues."
Date: August 23, 2001
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Archer County News (Archer City, Tex.), No. 34, Ed. 1 Thursday, August 23, 2001 (open access)

Archer County News (Archer City, Tex.), No. 34, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Archer City, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Lewis, Shelley
Object Type: Newspaper
System: The Portal to Texas History
Stamford American (Stamford, Tex.), Vol. 81, No. 23, Ed. 1 Thursday, August 23, 2001 (open access)

Stamford American (Stamford, Tex.), Vol. 81, No. 23, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Stamford, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: unknown
Object Type: Newspaper
System: The Portal to Texas History
Rio Grande Herald (Rio Grande City, Tex.), Vol. 88, No. 32, Ed. 1 Thursday, August 23, 2001 (open access)

Rio Grande Herald (Rio Grande City, Tex.), Vol. 88, No. 32, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Rio Grande City, Texas that includes local, state and national news along with extensive advertising.
Date: August 23, 2001
Creator: Roberts, Kenneth
Object Type: Newspaper
System: The Portal to Texas History
The Oklahoma Eagle (Tulsa, Okla.), Vol. 80, No. 35, Ed. 1 Thursday, August 23, 2001 (open access)

The Oklahoma Eagle (Tulsa, Okla.), Vol. 80, No. 35, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Tulsa, Oklahoma that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: unknown
Object Type: Newspaper
System: The Gateway to Oklahoma History
The Harper Herald (Harper, Tex.), Vol. 70, No. 78, Ed. 1 Thursday, August 23, 2001 (open access)

The Harper Herald (Harper, Tex.), Vol. 70, No. 78, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Harper, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Lee, Michael Shane
Object Type: Newspaper
System: The Portal to Texas History
The Baytown Sun (Baytown, Tex.), Vol. 79, No. 270, Ed. 1 Thursday, August 23, 2001 (open access)

The Baytown Sun (Baytown, Tex.), Vol. 79, No. 270, Ed. 1 Thursday, August 23, 2001

Daily newspaper from Baytown, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Cash, Wanda Garner
Object Type: Newspaper
System: The Portal to Texas History
Altus Times (Altus, Okla.), Vol. 102, No. 149, Ed. 1 Thursday, August 23, 2001 (open access)

Altus Times (Altus, Okla.), Vol. 102, No. 149, Ed. 1 Thursday, August 23, 2001

Daily newspaper from Altus, Oklahoma that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Bush, Michael
Object Type: Newspaper
System: The Gateway to Oklahoma History
The West News (West, Tex.), Vol. 111, No. 34, Ed. 1 Thursday, August 23, 2001 (open access)

The West News (West, Tex.), Vol. 111, No. 34, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from West, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Knapek, Larry
Object Type: Newspaper
System: The Portal to Texas History
Comanche Chief (Comanche, Tex.), No. 16, Ed. 1 Thursday, August 23, 2001 (open access)

Comanche Chief (Comanche, Tex.), No. 16, Ed. 1 Thursday, August 23, 2001

Weekly newspaper from Comanche, Texas that includes local, state, and national news along with advertising.
Date: August 23, 2001
Creator: Wilkerson, James C., III
Object Type: Newspaper
System: The Portal to Texas History
Texas Jewish Post (Fort Worth, Tex.), Vol. 55, No. 34, Ed. 1 Thursday, August 23, 2001 (open access)

Texas Jewish Post (Fort Worth, Tex.), Vol. 55, No. 34, Ed. 1 Thursday, August 23, 2001

Weekly Jewish newspaper from Fort Worth, Texas that includes local, state, and national news along with extensive advertising.
Date: August 23, 2001
Creator: Wisch, J. A. & Wisch, Rene
Object Type: Newspaper
System: The Portal to Texas History
[News Clip: 2 Murdered] captions transcript

[News Clip: 2 Murdered]

Video footage from the KXAS-TV/NBC station in Fort Worth, Texas, to accompany a news story.
Date: August 23, 2001, 4:00 p.m.
Creator: KXAS-TV (Television station : Fort Worth, Tex.)
Object Type: Video
System: The UNT Digital Library
[News Clip: Zoch Charges] captions transcript

[News Clip: Zoch Charges]

B-roll video footage from the KXAS-TV/NBC station in Fort Worth, Texas, to accompany a news story.
Date: August 23, 2001, 10:00 p.m.
Creator: KXAS-TV (Television station : Fort Worth, Tex.)
Object Type: Video
System: The UNT Digital Library
[News Clip: Onstar stolen car] captions transcript

[News Clip: Onstar stolen car]

Video footage from the KXAS-TV/NBC station in Fort Worth, Texas, to accompany a news story.
Date: August 23, 2001, 10:00 p.m.
Creator: KXAS-TV (Television station : Fort Worth, Tex.)
Object Type: Video
System: The UNT Digital Library
[News Clip: Powerball] captions transcript

[News Clip: Powerball]

Video footage from the KXAS-TV/NBC station in Fort Worth, Texas, to accompany a news story.
Date: August 23, 2001, 10:00 p.m.
Creator: KXAS-TV (Television station : Fort Worth, Tex.)
Object Type: Video
System: The UNT Digital Library