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Internet: Federal Web-based Complaint Handling (open access)

Internet: Federal Web-based Complaint Handling

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the use of the Internet to facilitate the submission and resolution of federal customer complaints, focusing on the: (1) type and extent of web-based complaint mechanisms provided by 32 federal agencies which handle 90 percent of the federal government's contact with the public; and (2) status of two federal efforts to develop central Internet-based gateways: www.consumer.gov and FirstGov."
Date: July 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Acquisition Reform: DOD's Guidance on Using Section 845 Agreements Could be Improved (open access)

Acquisition Reform: DOD's Guidance on Using Section 845 Agreements Could be Improved

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Department of Defense's (DOD) authority, which was established under Section 845 of the Fiscal Year 1994 National Defense Authorization Act, to use nonstandard contracting approaches to procure research and development services, focusing on: (1) the extent to which DOD has used Section 845 agreements; (2) the benefits reported from their use; (3) how DOD tailored these agreements to address issues normally governed by standard contract provisions; and (4) recent DOD efforts to provide additional guidance on their use."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
DOD Competitive Sourcing: Results of A-76 Studies Over the Past 5 Years (open access)

DOD Competitive Sourcing: Results of A-76 Studies Over the Past 5 Years

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Defense (DOD) reported on its Office of Management and Budget Circular A-76 studies in July 2000. GAO found that DOD generally complied with the reporting requirements that Congress had imposed on it. DOD took steps to ensure that the information it provided on 286 A-76 studies was complete and accurate. GAO determined that the information was generally consistent with data it had collected on other A-76 studies. However, because of historical weaknesses in DOD's database from which the data were obtained, GAO could not be sure of the data's accuracy. Overall, DOD reported that the A-76 studies over the five year period saved about $290 million in fiscal year 1999. GAO's work showed that savings were being achieved, but limitations in DOD's baseline cost data made it difficult to determine precisely how much was being saved. In addition, DOD reported that 40 percent of the A-76 studies resulted in contracts with the private sector. At the same time, the report indicated that only 23 percent of the studies resulted in outside contracts in 1999. This was considerably lower than in earlier years when …
Date: December 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
District of Columbia: Issues Related to the Youngstown Prison Report and Lorton Closure Process (open access)

District of Columbia: Issues Related to the Youngstown Prison Report and Lorton Closure Process

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed issues related to the closing of the Lorton correctional facilities that house felon inmates from the District of Columbia and the transfer of these inmates to the federal Bureau of Prisons (BOP), focusing on: (1) the D.C. Department of Corrections' response to the Office of the Corrections Trustee's 1999 recommendations on the Youngstown prison facility; (2) BOP's efforts to comply with the privatization requirements of the National Capital Revitalization and Self-Government Improvement Act of 1997; and (3) any challenges concerning the closing of Lorton faced by the District of Columbia and BOP as December 31, 2001, the statutory date for closing all of Lorton, nears."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
H-1B Foreign Workers: Better Controls Needed to Help Employers and Protect Workers (open access)

H-1B Foreign Workers: Better Controls Needed to Help Employers and Protect Workers

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the H-1B program's implementation and implications for the American workforce, focusing on: (1) the jobs that H-1B workers are filling in the United States and the characteristics of those workers; (2) the adequacy of the H-1B visa program's implementation and enforcement; and (3) efforts underway to improve information technology (IT) skills in the American workforce."
Date: September 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Social Security Numbers: Subcommittee Questions Concerning the Use of the Number for Purposes Not Related to Social Security (open access)

Social Security Numbers: Subcommittee Questions Concerning the Use of the Number for Purposes Not Related to Social Security

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the usage of the social security number (SSN) for purposes not related to social security and the implication of restricting such usage, focusing on: (1) whether the SSN should become a national identifier; (2) whther it is feasible to enact, administer, and enforce a law that restricts the use of SSNs; (3) how have SSN proof requirements changed over time; (4) does the public benefit from the widespread use of SSNs and the sharing of personal information; (5) whether a private business can decline to provide service to someone who refused to disclose his or her SSN; (6) what are the possible effects on businesses of restricting their use of SSNs; (7) how has the high-tech economy affected SSN use; (8) why information brokers need people's SSNs; and (9) whether another identifier would take its place should the use of SSNs be restricted by federal law."
Date: July 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Internal Controls: Disbursement Processing Controls Need Improvement (open access)

Internal Controls: Disbursement Processing Controls Need Improvement

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO provided information on the Financial Management Service's (FMS) controls over safeguarding of assets and documenting disbursements and reconciliation of reports as well as the results of previously suggested improvements."
Date: August 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
2000 Census: Information on Short- and Long-Form Response Rates (open access)

2000 Census: Information on Short- and Long-Form Response Rates

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on short- and long-form questionnaire response rates, focusing on the: (1) 2000 Census; (2) 1998 Census Dress Rehearsal; (3) 1990 Census; and (4) 1988 Census Dress Rehearsal."
Date: June 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Medicare Home Health Care: Prospective Payment System Will Need Refinement as Data Become Available (open access)

Medicare Home Health Care: Prospective Payment System Will Need Refinement as Data Become Available

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed the Health Care Financing Administration's (HCFA) research on a home health prospective payment system (PPS), focusing on: (1) the objectives, findings, and costs of the research and demonstration projects HCFA has funded that were related to the design of the PPS; and (2) how these projects contributed to the proposed PPS design and which design decisions were based on incomplete information."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Financial Impact of Issuing the New $1 Coin (open access)

Financial Impact of Issuing the New $1 Coin

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the financial impact of issuing the new $1 coin, focusing on the benefits of: (1) issuing 1 billion of the new $1 coins to circulate with the $1 Federal Reserve notes now issued; and (2) replacing all $1 Federal Reserve notes now in circulation with $1 coins."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Department of Commerce: Relationship with the Internet Corporation for Assigned Names and Numbers (open access)

Department of Commerce: Relationship with the Internet Corporation for Assigned Names and Numbers

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed the relationship between the Department of Commerce and the Internet Corporation for Assigned Names and Numbers (ICANN), focusing on: (1) whether the formation of ICANN was in accordance with the Administrative Procedure Act (APA) and the Government Corporation Control Act; (2) how ICANN's interim board was selected and what role Commerce played in the selection of board members; (3) whether Commerce has the authority to enter into agreements with ICANN and to participate in ICANN activities; (4) what the legal basis is for the expenditures of funds by the Department for its participation in ICANN proceedings; (5) whether, under Office of Management and Budget Circular A-25, ICANN, as a project partner with Commerce, has authority to impose fees on Internet users to cover ICANN's operating costs; and (6) whether Commerce has the legal authority to transfer control of the authoritative root server to ICANN."
Date: July 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Rural Housing Service: Update of Data on High-Interest Direct Loans (open access)

Rural Housing Service: Update of Data on High-Interest Direct Loans

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO followed up on its report on the high-interest direct loans made by the Rural Housing Service (RHS), focusing on whether a significant number of borrowers continue to pay above-market interest rates on direct single-family housing loans."
Date: June 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Natural Resources Conservation Service: Additional Actions Needed to Strengthen Program and Financial Accountability (open access)

Natural Resources Conservation Service: Additional Actions Needed to Strengthen Program and Financial Accountability

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on Natural Resources Conservation Service's (NRCS) efforts to improve its accountability, focusing on the: (1) agency's new approach and the status of its implementation; and (2) extent to which the approach will improve accountability."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
U.S. Postal Service: Postal Activities and Laws Related to Electronic Commerce (open access)

U.S. Postal Service: Postal Activities and Laws Related to Electronic Commerce

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the U.S. Postal Service's (USPS) electronic commerce (e-commerce) initiatives, focusing on USPS': (1) e-commerce initiatives that have been implemented or are being developed; (2) goals and strategies for the e-commerce area; (3) processes for approving these initiatives; and (4) expected performance and results to date related to e-commerce."
Date: September 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Office of Management and Budget: Future Challenges to Management (open access)

Office of Management and Budget: Future Challenges to Management

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the management challenges facing the Office of Management and Budget (OMB), focusing on the broader challenges facing the nation and the federal government now and in the future and their implications for central leadership approaches in general, and OMB in particular."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Medicare: HCFA Could Do More to Identify and Collect Overpayments (open access)

Medicare: HCFA Could Do More to Identify and Collect Overpayments

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on efforts to recover Medicare's overpayments, focusing on: (1) how the Health Care Financing Administration (HCFA) and its contractors identify potential overpayments, and whether techniques used by recovery auditors would improve overpayment identification; (2) how well HCFA and its contractors collect overpayments once they are identified, and whether the services of recovery auditors would improve HCFA collection efforts; and (3) what challenges HCFA would face if it were required to hire recovery auditors to augment its overpayment identification and collection activities."
Date: September 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Prescription Drugs: Expanding Access to Federal Prices Could Cause Other Price Changes (open access)

Prescription Drugs: Expanding Access to Federal Prices Could Cause Other Price Changes

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the expansion of Medicare beneficiaries' access to prescription drugs, focusing on the: (1) federal drug price discounts available to federal and nonfederal purchasers and the size of those discounts; and (2) potential effects that extending such discounts to nonfederal purchasers may have on outpatient drug prices paid by federal and nonfederal purchasers."
Date: August 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Veterans' Benefits: Promising Claims-Processing Practices Need to Be Evaluated (open access)

Veterans' Benefits: Promising Claims-Processing Practices Need to Be Evaluated

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Veterans Benefits Administration's (VBA) claims processing procedures, focusing on: (1) practices that individual regional offices believe have helped them improve the accuracy of their disability decisions and remand rates; and (2) VBA's efforts to evaluate and disseminate information on individual regional office practices that hold promise for improving accuracy and remand rates of regional offices nationwide."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Food Stamp Program: Better Use of Electronic Data Could Result in Disqualifying More Recipients Who Traffic Benefits (open access)

Food Stamp Program: Better Use of Electronic Data Could Result in Disqualifying More Recipients Who Traffic Benefits

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the efforts of states and the Food and Nutrition Service (FNS) to reduce Food Stamp trafficking, focusing on the: (1) extent to which the states with statewide electronic benefit transfer (EBT) systems are identifying and disqualifying recipients who engage in trafficking; and (2) actions FNS has taken to encourage the states to identify and disqualify recipients engaged in trafficking."
Date: March 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
New Dollar Coin: Public Perception of Advertising (open access)

New Dollar Coin: Public Perception of Advertising

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed a public opinion survey regarding the United States Mint's promotion of the new dollar coin as the "Golden Dollar," focusing on whether the public: (1) has seen or heard any advertising of the new dollar coin; and (2) believes the new dollar coin contains any gold on the basis of that advertising or the use of the term "Golden Dollar.""
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
U.S. Infrastructure: Funding Trends and Opportunities to Improve Investment Decisions (open access)

U.S. Infrastructure: Funding Trends and Opportunities to Improve Investment Decisions

A letter report issued by the General Accounting Office with an abstract that begins "GAO provided information on United States infrastructure, focusing on: (1) trends in the government's investment in infrastructure; (2) how federal agencies can improve their decision-making for the acquisition and management of infrastructure; and (3) the challenges to an effective investment in infrastructure at the federal level."
Date: February 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Department of Transportation, National Highway Traffic Safety Administration: Light Truck Average Fuel Economy Standard, Model Year 2002 (open access)

Department of Transportation, National Highway Traffic Safety Administration: Light Truck Average Fuel Economy Standard, Model Year 2002

Other written product issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed the National Highway Traffic Safety Administration's (NHTSA) major rule on average fuel economy standards, known as Corporation Average Fuel Economy (CAFE) standards, for non-passenger automobiles manufactured in model year 2002. GAO noted that: (1) the rule requires NHTSA to prescribe the same light truck CAFE standard for model year 2002 that applies to model year 2001; (2) the rules would continue the 20.7 miles per gallon standard established in model year 2001; and (3) NHTSA complied with applicable requirements in promulgating the rule."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Text
System: The UNT Digital Library
Tax Administration: IRS' Levy of Federal Payments Could Generate Millions of Dollars (open access)

Tax Administration: IRS' Levy of Federal Payments Could Generate Millions of Dollars

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the status of the Internal Revenue Service's (IRS) continuous levy program, focusing on: (1) the number of taxpayers that could be subject to a continuous levy, the revenue that might be generated, and the cost to IRS to have the Financial Management Service (FMS) levy the federal payments of those taxpayers; (2) issues that could delay program implementation or otherwise affect revenues from the program; (3) the controls and testing that IRS and FMS have planned to prevent levying taxpayers not subject to levy and to prevent levying payments for more than the taxpayer owes; and (4) changes, if any, IRS and FMS could make to yield increased revenues from the program."
Date: April 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Financial Management: Differences in Army and Air Force Disbursing and Accounting Records (open access)

Financial Management: Differences in Army and Air Force Disbursing and Accounting Records

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on differences in the Army's and Air Force's disbursing and accounting records, focusing on: (1) if, and to what extent, contract payment transactions recorded in the Army and the Air Force official accounting records differed from mechanization of contract administration services (MOCAS) disbursing system records; (2) the types of differences between the disbursing and accounting systems and, to the extent possible, the causes for the differences; and (3) the potential effect any identified deficiencies may have on the Department of Defense's (DOD) planned contract payment system improvements."
Date: March 7, 2000
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library