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The Impact on the Buyer-Seller Relationship of Firms Using Electronic Data Interchange
This research investigated whether the buyer-seller interorganizational relationship (IOR) differed between a firm and two classes of customers. The first class used electronic data interchange (EDI) with the firm and the second class used the traditional paper-based purchasing system. IOR characteristics included reputation, skill, direct power, indirect power, reciprocity, and efficiency.
Date:
May 1997
Creator:
Poole, Robyn R. (Robyn Ryan)
System:
The UNT Digital Library