This study is designed to gain a better understanding of the decision process of freight shippers who use commercial truckers. Pursuant to this study, it is possible to gather some insights into the phenomenon of the selection of a trucking company to transport goods. Planning is essential to the attainment of goals in any type of firm, and that is especially true in the volatile environment of commercial trucking. Development of the external environment of trucking is prerequisite to the planning process and essential to the attainment of goals. The external environment of a trucking firm is generally represented by economic, social, and political influences, which extend specifically to the nature and tendencies of its markets, i.e., the shippers.

This study focuses attention on the multinational organization, an emerging phenomenon, in which people from different cultural backgrounds work together to produce a product or render a service. The purpose of this study is to enhance the available information about the potential for increasing productivity through the use of participatory programs, such as Quality Control Circles, in multinational organizations, especially those operating in Saudi Arabia.

The purposes of this study were twofold. The first was to construct a modified model of the voluntary turnover process that clarifies the antecedents of turnover intentions and turnover behavior. The second was to investigate empirically the proposed model's validity by assessing the influences of nine variables of job satisfaction, organizational commitment, job search, intention to stay in the organization, and six demographic variables as potential predictors of employee voluntary turnover.