Job centers aid businesses seeking qualified employees and assist job seekers to select and contact employment and training services. Job seekers are also offered the opportunity to assess their skills, abilities, qualifications, and readiness. Furthermore, job centers ensure that job seekers are complying with requirements that they must meet to benefit from job assistance programs such as unemployment insurance. Yet, claimants often procrastinate and/or suspend their job search efforts even though such actions can make them lose their free time and entitlements, and more importantly they may lose the opportunity to take advantage of free information, services, training, and financial assistance for getting a job to which they have already made a claim. The current work looks to Chatman's "small worlds" work, Johnson's comprehensive model of information seeking, and Wilson's "costly ignorance" construct for contributions to understanding such behavior. Identification of a particular trait or set of traits of job seekers during periods of unemployment will inform a new Job Seeking Activities Model (JSAM). This study purposely examines job seeker information behavior and the factors which influence job seekers' behavior, in particular, family tangible support as a social norm effect. A mixed method, using questionnaires for job hunting completers and …

The research examines the relationship between cyber addiction (excessive use of the Internet, CA), information overload (IO), and assesses their impact on workplace productivity. A multi-methods approach is used employing the Internet Addiction Test (IAT) and a quantitative survey design to assess and test the stated hypothesis. The study used random sampling methods targeting 150 respondents from different information technology departments of various organizations. The study hypothesizes that CA and IO have a reciprocal association, which adversely affects workplace productivity and employee performance. From the findings, IAT scores increase with an associated possibility of reporting burnout, fatigue, and other components associated with CA and IO. Also, CA and IO were significantly correlated, as evaluated by the chi-square test, although the same approach did not yield significant associations between CA and perceived internet dependence. Other findings CA components, such as social media use, significantly associated with task postponement and burnout. As well, CA affected IO with substantial impacts on workplace productivity. The paper highlights managerial aspects that organizations should consider in optimizing the output of their staff. Recommendations include wellness programs, altering the leadership and management styles, and sensitizing the employees on the adverse effects caused by the two variables.

In Kuwait, an increase in the use of social media by the Kuwait National Assembly (KNA) has allowed it members to reach out to the public and so advance their political agenda. This study examines social media influences on the decision making process; addresses the lack of academic research in relation to KNA members; and seeks to understand the extent to which public political engagement using social media might affect the outcome of their decision making. The proposed social media influence model (SMIM) was used to explore the relationships and relative importance of variables influencing legislator decision making in a social media environment. The second decade of the twenty-first century saw a number of major issues emerging in Kuwait. A core mixed method design known as explanatory sequential was applied to multiple sets of data generated during KNA members' 14th (2013-2016) and 15th (2016-2018) terms. These data included Twitter messages (tweets), the KNA Information Center Parliamentary Information System legislation documents, and the news media articles. The sample was drawn from KNA membership, some of which used Twitter to comment on major events with specific hashtags and the Kuwaiti news media articles related to the same. Study results confirm and support …

This study explored issues related to the adoption and implementation of electronic health record (EHR) systems including building the awareness, knowledge, and experience of physicians toward cyber hygiene. This study used a qualitative research method to assess (a) the barriers to EHR systems adoption and implementation in Kuwait and (b) the level of awareness, knowledge and experiences related to cyber hygiene practices in Kuwait. The findings of the study supported the conceptual framework used to guide the research of the factors impacting the adoption and implementation of EHR systems in Kuwait as well as explore the level of awareness, knowledge, and experience of physicians about both EHR systems and cyber hygiene. The results from the systematic literature review analysis identified seven major barriers. These are financial barriers, time, difficulty of using technology, lack of support, negative attitude, legal and ethical (policies), and cultural barriers. The findings from the semistructured interviews supported the literature findings and provided more in-depth insights into the structural and social issues affecting the adoption and implementation of EHR systems. Given that Kuwait is a member of the Gulf Cooperation Countries (GCC), the results from the literature analysis showed that the problems in Kuwait are similar to …

Cheating, beguiling, and misleading information exist all around us; understanding deception and its consequences is crucial in our information environment. This study investigates deception in phishing emails that successfully bypassed Microsoft 365 filtering system. We devised a model that explains why some people are deceived and how targeted individuals and organizations can prevent or counter attacks. The theoretical framework used in this study is Anderson's functional ontology construction (FOC). The methodology involves quantitative and qualitative descriptive design, where the data source is the set of phishing emails archived from a Tier 1 University. We looked for term frequency-inverse document frequency (Tf-idf) and the distribution of words over documents (topic modeling) and found the subjects of phishing emails that targeted educational organizations are related to finances, jobs, and technologies. Also, our analysis shows the phishing emails in the dataset come under six categories; reward, urgency, curiosity, fear, job, and entertainment. Results indicate that staff and students were primarily targeted, and a list of the most used verbs for deception was compiled. We uncovered the stimuli being used by scammers and types of reinforcements used to misinform the target to ensure successful trapping via phishing emails. We identified how scammers pick their …

The current research examines the use of social media and its security settings using the Social Exchange Theory (SET) within a Saudi student environment. This research includes an introduction, literature review, methodology, results, and conclusion with the results section presenting the findings from the three essays. The first essay employs the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) methodology of SET. PRISMA's systematic and exhaustive approach to literature evaluation increases the likelihood of obtaining high-quality, reproducible findings. In the second essay, which focuses on awareness of X's (Twitter) security settings, a quantitative research approach was utilized. A sample of former and current Saudi students (graduate and undergraduate) at the University of North Texas participated in the investigation. This research provides an empirical examination of the use of X (Twitter) and its security features within this community by employing statistical analysis of the data from respondents. Likewise, the same sample of Saudi students from the University of North Texas was used for the third essay in which the use of Facebook's security settings was examined. Having a consistent sample across both studies enables a comparison and a greater understanding of the security awareness and practices of this group across …

There is an increasingly number of students taking online classes in lieu of or in addition to the traditional face-to-face format. With this trend, there are questions that naturally come to the surface. The biggest question being "is teaching in the online arena just as effective as the face-to-face arena?" This dissertation aims to pursue that line of questioning by analyzing students' perceptions of the teaching effectiveness for instructors who teach the same course in both an online and face-to-face format in the same semester. The data are analyzed through the lens of the social capital theory. Social capital has never been applied to the classroom before as its focus has traditionally been on community development. However, social capital theory addresses interpersonal relationships and their impact on knowledge sharing behavior. This theory identifies three dimensions, which appear to have a parallel track with the student evaluation components; each is analyzed against each other. These dimensions include structured, cognitive and relational and are compared to the components of the student evaluation tool, which includes organization and explanation of materials, learning environment and self-regulated learning.

Cloud-based assistants like the Google Home and the Amazon Alexa have become ubiquitous in our homes. Users can simply communicate with the devices using a smartphone application. There are privacy concerns associated with cloud-based assistants. For example, users do not know what type of information is being sent to the device manufacturer, if the device is stealthily listening to conversations, data retention, or who else has access to the data. Privacy is about perception. The goal of this study is to determine user privacy concerns regarding cloud-based assistants by adopting a quantitative research method. The study used a privacy decision framework that lists three core components, which are technology controls, understanding user privacy preference, and government regulations. The research used Dervin's sensemaking model to describe users' privacy perception using the privacy decision framework and improved on a privacy perception survey instrument from previous dissertations. An understanding of user privacy concerns with cloud-based assistants is required to provide a comprehensive privacy guidance to stakeholders. The significance of this study is in the identification of the privacy perception of users of cloud-based assistants and the extent to which the components of the theoretical framework can impact user privacy perception. The results of …

In this multivariate correlational study, the researcher examined the course culture of an online graduate course whose environment exhibited characteristics of a Community of practice (CoP). An online survey captured data used to explore the relationships among variables shown to describe a CoP in field environments and among student perceptions of their experience in the course culture. A canonical correlation analysis (CCA) and commonality analysis (CA) were conducted using five predictor variables and three criterion variables to evaluate the degree and direction of the relationships. The CCA revealed that the full model was significant, explaining approximately 74% of the variance among the two synthetic variates. Impact, faculty leadership, and connection were the largest contributors to the predictor variate. The criterion variate was primarily explained by value and perceived CoP, with exposure to the profession providing a smaller contribution. The CA confirmed these findings. Results from this study indicate that a CoP could be fostered in an online graduate course. The overall significance of the model indicates teachers can nurture an environment wherein graduate students will take the initiative to work with others to create and acquire knowledge that creates a sense of professional connection with each other and with the …

When people access online health information, unfortunately, they have access to both clinically accurate and inaccurate information that they may then utilize to make informed personal health decisions. This research fills a gap in the literature of online health communities as they relate to chronic obstructive pulmonary disease (COPD). The conduct of this research required a multi-phased and multi-method approach, best presented in three distinct essays. In Essays 1 and 2, data gathering within two online health communities specific to COPD allowed this study to address three research questions: (1) what are the information needs of COPD patients that result in their participation in online health communities; (2) what are the information sources offered to the participants in these online communities; and (3) is the information obtained via those communities credible. Essay 1 harvested data from a moderated website hosted by a non-profit organization for patients with COPD and Essay 2 harvested data from a non-moderated Facebook group also serving this unique group. Data Miner, a Chrome extension designed to extract data, was used to collect data, key words and themes which brought an understanding of the health information needs of participants and identified what health information sources were preferred. …

In their studies on student motivation in th4e 1990s, Gorham & Christophel and Christophel & Gorham found that students perceived their own demotivation to be caused by instructor behaviors. While there are studies that explore the topic of student demotivation and other studies that illustrate the great influence instructors have on student information seeking behaviors, research focusing on the connection between these two concepts is almost nonexistent. Using Gorham & Christophel's concept of instructor-owned student demotivation, this mixed-methods study sought to identify which instructor behaviors doctoral computer science and information science students found demotivating and to what extent their perceptions of these demotivating instructor behaviors influenced their information seeking behaviors in a face-to-face classroom. Demographic and student-perceived demotivating instructor behavior surveys along with semi-structured interviews and follow-up questions were used to collect data. The surveys will be analyzed using descriptive statistics in Excel, and the semi-structured interviews and follow up questions were analyzed using content analysis and Colaizzi's method of phenomenological enquiry in NVivo. The findings showed that instructor demotivating behaviors not only influence student information seeking behaviors in the classroom, but they also can lead to lasting effects on the student. In addition, the participants have expectations of instructor …

Data science employment opportunities of varied complexity and environment are in growing demand across the globe. Data science as a discipline potentially offers a wealth of jobs to prospective employees, while traditional information science-based roles continue to decrease as budgets get cut across the U.S. Since data is related closely to information historically, this research will explore the education of U.S. iSchool professionals and compare it to traditional data science roles being advertised within the job market. Through a combination of latent semantic analysis of over 1600 job postings and iSchool course documentation, it is our aim to explore the intersection of library and information science and data science. Hopefully these research findings will guide future directions for library and information science professionals into data science driven roles, while also examining and highlighting the data science techniques currently driven by the education of iSchool professionals. In addition, it is our aim to understand how data science could benefit from a mutually symbiotic relationship with the field of information science as statistically data scientists spend far too much time working on data preparation and not nearly enough time conducting scientific inquiry. The results of this examination will potentially guide future directions …

This study explored a part of our population that can be misunderstood, marginalized, and underserved: veterans who are seeking to transition from the military to employment in North Texas. At the time of this research (before the COVID-19 pandemic), overall unemployment in North Texas was only 3.9%.Veteran unemployment was calculated at approximately the same before considering the underemployed veterans or those who have given up finding employment (and before the COVID-19 global pandemic), and that calculation likely exceeds 16-18% according to the Texas Workforce Commission. By understanding the information-seeking behaviors of the veteran population targeting North Texas for future employment, their ability to find useful information for successful relocation, attainment of employment, and the resources that enables their sense-making processes, the services provided to veterans seeking employment can be improved. Further understanding can be gained by using a qualitative approach that references Dervin's sense making model (SMM) as the framework. The revelations and conclusions can be used to improve existing programs, inspire new programs, and provide answers that are useful to the Veteran's Administration (VA), other veteran-focused organizations, policymakers, non-profits who serve veterans, veterans themselves, and future employers who enable successful transitions by providing satisfying and inclusive employment opportunities for …

The U.S. National Library of Medicine brought the intensifying interest in open science to national attention when it joined enthusiastic scientists to introduce and host an Amazon-like rating forum on PubMed—the world's largest database of indexed biomedical and life sciences literature. The result was PubMed Commons. In June 2013, the commenting forum was introduced for open discussion about published scientific literature as part of a three-pronged approach to improve research rigor, reproducibility, and transparency. In Feb. 2018, the forum was unexpectedly discontinued. This retrospective explanatory case study research asked the question, "What happened on the way to the forum?" Answers came from a variety of resources using multiple methodologies for data collection and analysis. Historical data from PubMed Commons' 7,629 comments and 1,551 commenters; key informant interviews with PubMed Commons editors; and a systematized search for published articles, gray literature; and social media content about PubMed Commons were analyzed using computer-mediated discourse analysis and a social network analysis. Results from the quantitative content analysis described a forum with little participation, and the qualitative content analysis demonstrated that active forum members were focused primarily on providing links to other information resources and discussing aspects of post-publication peer review. The social network …

In this study we explore the factors impacting physician patient interaction time and how these factors can be used to improve health knowledge transfer from physicians to patients. We also investigate how technology tools can be used to improve this interaction time. Physician patient interaction time is important because this is the time when both sides engage with each other, exchange information so that physicians understand their patients' health issues. Given the increasing health care costs and demand for physician time, over the years, this interaction time has been distracted due to many factors. It is important to explore these factors and provide some possible solutions, such as advanced knowledge management systems, such as knowledge portals. To identify the factors impacting this interaction time and the role of technology, we first identified the variables and then developed hypotheses. We used data from the surveys administered by the AHRQ and NCHS to test these hypotheses. We conducted correlation analyses to determine the factors that can be used to improve health knowledge transfer from physicians to patients and how technology tools can be used to improve physician patient interaction time. Our analyses indicate that the factors we identified to improve health knowledge …

Educators often inquire about the readability of books and other documents used in the classroom, with the idea that readability supports students' reading comprehension and growth. Documents used in classrooms tend to be language-based, so readability metrics have long focused on the complexity of language. However, such metrics are unsuitable for multimodal documents because these types of documents also use non-language modes of communication. This is problematic because multimodal reading is increasingly recognized as a 21st-century skill. One information theoretic solution is transinformation analysis, an approach that measures readability as the difference between the objective entropy of a document and the subjective entropy of its reader. Higher transinformation indicates more information complexity. This study explored the viability of transinformation analysis as a measure of multimodal readability. Think aloud screen recordings from 15 eighth grade "advanced readers" of Episode 2 of the born-digital novel, Inanimate Alice served as the dataset. Findings showed that 14 of the readers attended to less than half the information in the story. Mean readability was .57, indicating a complex reading experience. Readers attended to and recalled information primarily from the linguistic mode, which may have been a strategy for reducing cognitive load, or it may have …

The purposes of this study are: a) to understand the treatments compliance behavior of the patient with chronic disease at the behavioral level, particularly, the relationship between treatments compliance behavior and normative beliefs; b) develop a behavioral model of patient's treatments compliance behavior that could be used for predicting, combating, treating, tracking and controlling the treatments compliance behavior of the patients with chronic disease. Seventy-two patients from senior daycare centers in the Dallas area, who suffer or had suffered from at least, one chronic disease, participated in the study. Data gathering was conducted using paper-based questionnaire. The most significant finding of this study is the relationship between normative beliefs and the treatments compliance behavior of the patient with chronic disease. Normative beliefs were found to have significant impact on the treatments compliance intent and behavior of the patients with chronic disease. Another important finding showed that side-effects of prescribed treatments have little or no influence on the treatments compliance behavior of the patient with chronic disease. A relationship between the effectiveness of medicine, particularly, predictive medicine, and treatments compliance behavior was established. The design of the study was intended to provide coverages for a set of constructs that may be …

Information-seeking behavior is a mixture of activities and attitudes, oftentimes motivated by an individual's need to make a decision. One underlying element of this mixture is cognitive authority - which sources (e.g., individuals, institutions, texts, etc.) can be trusted to fulfil the information needs? In order to gain insight into the dynamics of cognitive authority selection behavior which is an information seeking behavior, this study explored primary source text data (316 text records) that reflected selection in the mundaneness of life (advice column submissions and responses). Linguistic analysis was performed on the data using the Linguistic Inquiry Word Count (LIWC2015) software package. Pearson correlation and 1-sample T tests revealed the same 45 statistically significant relationships (SSRs) in the word usage behavior of all subgroups. As a result of the study, the gap in research formed from the lack of quantitative models of cognitive authority relationships was addressed via the development of the Wordprint Classification System which was used to generate a cognitive authority relationship model in the form of a cognitive authority intra-segment wordprint. The findings and implications of this study may provide a contribution to the body of work in the area of information literacy and information seeker behavior …

Using a case study approach this study investigated how college students in Vlore, Albania seek and use information resources for academic and personal needs and whether they follow a pattern similar to Brenda Dervin's sense-making, or Marcia Bates' berry-picking information seeking models. Influencing factors studied were economic factors, information communication technologies and information culture/policy. A literature review showed that no previous published research has studied information seeking behavior of college age students and faculty in Albania. Thirty-four college students and two full time faculty completed a survey and a smaller group were interviewed. The results of the study indicate that Google is the main source for seeking information for both academic and personal purposes. College students are not introduced or taught on how to evaluate information sources. The information communication technology needs improvement to support information needs. The library as a major information resource was not apparent to most students. College students utilize berry-picking as the information seeking model and faculty use sense-making, as a model of information seeking. This study adds to the knowledge of the information seeking behavior of college students in a developing country, the need for information literacy courses at the university level, and the identification …

This study applies the knowledge, skills, and abilities (KSA) framework for eScience professionals to data service positions in academic libraries. Understanding the KSAs needed to provide data services is of crucial concern. The current study looks at KSAs of data professionals working in the United States academic libraries. An exploratory sequential mixed method design was adopted to discover the KSAs. The study was divided into two phases, a qualitative content analysis of 260 job advertisements for data professionals for Phase 1, and distribution of a self-administered online survey to data professionals working in academic libraries research data services (RDS) for Phase 2. The discovery of the KSAs from the content analysis of 260 job ads and the survey results from 167 data professionals were analyzed separately, and then Spearman rank order correlation was conducted in order to triangulate the data and compare results. The results from the study provide evidence on what hiring managers seek through job advertisements in terms of KSAs and which KSAs data professionals find to be important for working in RDS. The Spearman rank order correlation found strong agreement between job advertisement KSAs and data professionals perceptions of the KSAs.

The word diaspora is currently understood as the large scale voluntary movement of people, along with capital and goods due to the mechanisms of globalization. Adopting a diaspora, gender and leisure perspective, this dissertation looked at the information and document experiences of a particular fan community of women belonging to the Indian diaspora and the online spaces created and occupied by them (fan fiction blogs which can be viewed as book clubs). The study also looked at memory making and documenting of the same as a part of document experience, resulting in what can be termed as "serendipitous memory archives." The blogs hosting fan fiction and the mediated practices they support were viewed as documents for the study. The online spaces were conceptualized as small worlds and the theoretical framework used for the study consisted of a preliminary model of a small world (based on literature review and my understanding of the world under study), information experience as a concept as well as document experience models. The results show that social ties play a big role in the information and document experience, while memory making and documenting of the same are also seen to happen as part of the document …

The purpose of this study was to assess visual analytics technology acceptance and user experience among in vitro fertilization (IVF) consumers. The research aimed to show how visual analytics tools and technologies can be applied in the consumer space to enhance how users interpret healthcare success rate data. This exploratory user evaluation study utilized a quantitative dominant, mixed-methods approach with a convergent parallel design based on the data-validation variant. Survey data were collected from consumers who were currently seeking information about IVF treatment in the United States. The study findings indicated that the extended unified theory of acceptance and use of technology (UTAUT2) constructs of performance expectancy and hedonic motivation influenced consumer behavioral intention to use visual analytics technology, while effort expectancy did not. Further, the findings from the user experience and qualitative analyses indicated that there is strong support for consumer adoption of visual analytics technology for personal healthcare decision-making. These findings may help in the design and development of modern, interactive visualization tools that could be used to visualize public or private healthcare data for analysis by consumers. Stakeholders, including the US Centers for Disease Control and Prevention, the World Health Organization, and medical practitioners, may use the …

Health officials estimate that the 2014 Ebola crisis disproportionately victimized women, who made up 75% of the disease's victims. This interdisciplinary study has two main goals. The first is to evaluate the news media's performance in relation to their representation of women caught up in the Ebola crisis because the media play an important role in influencing public responses to health. This study sought to understand the information behavior patterns of journalists who covered the Ebola crisis by analyzing how job tasks influence a journalist's information behavior. This study employed qualitative methods to study the perceptions of journalists who covered the 2014 Ebola outbreak. Semi-structured interviews were conducted with Liberian and American journalists who covered the outbreak to understand the choices that guided their reporting of the Ebola crisis. A content analysis of The New York Times, The Times, and The Inquirer was also conducted to examine the new media's representation of women in an outbreak which mostly victimized women. The findings suggest that covering a dangerous assignment like Ebola affected the information behavior patterns of journalists. Audience needs, the timing of coverage, fear, and the accessibility of sources, were some of the factors that influenced the news gathering decisions …

Event-based mediated participatory archives, in which communities of ordinary people contribute their records to archives during collection day events represent a paradigm shift within the archival field. Applying a qualitative approach, this study investigates event-based mediated participatory archives using Bastian's communities of records and memory as a guiding framework. Using the Mass. Memories Road Show as a case study, data collection and analysis took place over three phases. In Phase I, archive supporting documents were collected and analyzed using "against the grain" historical analysis methods. In Phase II, data from the Mass. Memories Road Show digital collections were collected and analyzed using grounded theory analysis methods. In Phase III, ethnographic research data, including a direct observation and semi-structured interviews, was collected and analyzed using ethnographic analysis methods. The results of this study suggest that community participants' motivations to contribute to participatory archives are rooted in self-fulfillment while institutional archives personnel members' intentions are based in inclusive community-building. Furthermore, the contribution of records to the archives allows community participants to share personal stories that serve as evidence of their historical legacies and as affirmation of their roles in their communities. Throughout the findings, moments of connection which enable the sharing of …