A chapter report issued by the General Accounting Office with an abstract that begins "According to the Environmental Protection Agency (EPA) and water utility industry groups, communities will need as much as $1 trillion during the next 20 years to repair, replace, or upgrade aging drinking water and wastewater facilities; accommodate a growing population; and meet new water quality standards. GAO found that the amount of funds obtained from user charges and other local sources of revenue was less than the full cost of providing service--including operation and maintenance, debt service, depreciation, and taxes--for more than a quarter of drinking water utilities and more than 4 out of 10 wastewater utilities in their most recent fiscal year. GAO also found that more than a quarter of utilities lacked plans recommended by utility associations for managing their existing capital assets, but nearly all had plans that identify future capital improvement needs. A privatization agreement's potential to generate profits is the key factor influencing decisions by private companies that enter into such agreements with publicly owned utilities or the governmental entities they serve, according to the companies GAO contacted."

A letter report issued by the General Accounting Office with an abstract that begins "For fiscal year 2002, the Department of Veterans Affairs (VA) will pay $25 billion in cash disability benefits to 3.3 million disabled veterans and their families. Veterans who are dissatisfied with VA's 57 regional offices' decisions may file appeals with VA's Board of Veteran's Appeals. In about half of such appeals, the Board has either granted the benefits denied or returned the cases to regional offices for rework. Additionally, VA reported an accuracy rate of less than 70 percent for regional office disability decisions when it tested a new quality assurance program in fiscal year 1998. When the Board itself denies benefits, veterans may appeal to the U.S. Court of Appeals for Veterans Claims. In over half of these appeals, the Court has either granted the benefits denied by the Board or returned the decisions to the Board for rework. In fiscal year 1998, the Board of Veteran's Appeals established a quantitative evaluation program to score its decisionmaking accuracy and collect data to improve decisionmaking. The accuracy measure used by the Board understates its true accuracy rate because the calculations include certain deficiencies, such as errors …

A chapter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO evaluated the role the Department of Defense (DOD) training is playing in implementing best practices in weapon system programs, focusing on the: (1) contribution DOD training makes to program offices' ability to apply best practices; (2) different methods used by DOD and leading commercial firms in training on best practices; and (3) strategic approaches that underlie DOD's and leading commercial firms' training methods for best practices."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO examined the extent to which the Department of Defense (DOD) has applied the Government Performance and Results Act's outcome-oriented principles to the Chemical and Biological (CB) Defense Program, focusing on whether: (1) CB Defense Program goals are explicit and measurable; (2) the CB Defense Program has performance measures that assess outcomes and impacts rather than outputs and activities; and (3) organizations executing the CB Defense research, development, testing, and evaluation (RDT&E) activities have incorporated Results Act principles in their program planning and evaluation."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO examined the coordination of federal research and development (R&D) efforts to develop nonmedical technology related to chemical and biological (CB) defense, focusing on: (1) federal programs that conduct nonmedical CB defense-related R&D; and (2) the existing mechanisms for coordinating these programs."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Department of Veterans Affairs' (VA) efforts to address GAO's recommendations to improve VA's information technology (IT) program."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Equal Employment Opportunity Commission's (EEOC) complaint caseload, focusing on: (1) trends in the size of inventories and the age of cases in inventory at various stages of the EEO complaint process; (2) trends in the number of complaints filed by federal employees and the time taken by agencies and EEOC to process them; and (3) implications of these trends and how future caseloads may be affected by EEOC's regulatory changes to the complaint process."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the status of the Federal Aviation Administration's (FAA) computer security efforts, focusing on: (1) FAA's history of computer security weaknesses, as described in GAO's May 1998 and December 1999 reports, and GAO's prior recommendations to address those weaknesses; (2) FAA's progress in implementing GAO's recommendations and its own personnel security policy, including GAO's assessment of the adequacy of these actions; and (3) the preliminary results of GAO's ongoing work."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO updated its previous report on the policies governing the use of the 89th Airlift Wing Aircraft, focusing on whether: (1) changes to executive branch policies since 1992 addressed the intent of GAO's previous recommendations; and (2) reimbursements have been made for the use of the 89th Airlift Wing aircraft."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO audited the Capitol Preservation Fund for the fiscal years ended September 30, 1998, and 1997."

A briefing report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the quality of life and retention in the military, focusing on: (1) military personnel's overall intentions to stay or leave the military; (2) military personnel's levels of satisfaction and dissatisfaction with the military; (3) factors that affect dissatisfaction and intent to leave the military; and (4) factors that affect satisfaction and intentions to stay in the military."

A letter report issued by the Government Accountability Office with an abstract that begins "The Department of Defense (DOD) is pursuing a policy that promotes performance-based logistics at the platform level as the preferred product support strategy for its weapon systems, based in part on DOD's perception that this is an industry best practice. GAO was asked to compare industry practices for activities using complex and costly equipment with life-cycle management issues similar to those of military systems to identify lessons learned that can be useful to DOD. This is the first of two reports addressing DOD's implementation of performance-based logistics and is intended to facilitate DOD's development of new guidance on the use of this approach."

Correspondence issued by the General Accounting Office with an abstract that begins "This letter responds to congressional interest in the communications between Curt Hebert, Jr., Chairman of the Federal Energy Regulatory Commission (FERC), and Kenneth Lay, Chairman of Enron Corporation which were discussed in an article in the New York Times on May 25, 2001. Concerns were raised these communications might have violated federal criminal statutes or ethics regulations. GAO found that there was no evidence that the Chairman attempted to use public office for private gain or that Mr. Lay offered anything of value to Mr. Herbert."

A letter report issued by the Government Accountability Office with an abstract that begins "Housing assistance is fragmented across 160 programs and activities. Overlap exists for some products offered, service delivery, and geographic areas served by selected programs—particularly in the Department of Agriculture’s (USDA) Rural Housing Service (RHS) and Department of Housing and Urban Development’s (HUD) Federal Housing Administration (FHA). For instance, RHS, FHA, and the Department of Veterans Affairs (VA) all guarantee mortgage loans for homeowners. According to fiscal year 2009 data (the most recent available), FHA served a larger number of households than RHS in all areas, including a larger number of low- and moderate-income households in rural areas. Although selected HUD, USDA, and Department of the Treasury (Treasury) multifamily programs had overlapping purposes, the products, areas served, and delivery methods differed. For example, HUD, RHS, and Treasury provide financing for development and rehabilitation of multifamily housing for low- and moderate-income households, but RHS-financed properties were more concentrated in rural areas and HUD’s and Treasury’s tax credit properties were more concentrated in urban and suburban areas."

A letter report issued by the Government Accountability Office with an abstract that begins "The Temporary Assistance for Needy Families (TANF) program introduced specific work requirements and benefit time limits. However, the Family Violence Option (FVO) requires states that adopt the FVO to screen TANF clients for domestic violence and grant waivers from program requirements for clients in domestic violence situations. TANF also allows the use of TANF funds for marriage and responsible fatherhood programs. Given states' broad discretion in implementing the TANF program, including most aspects of the FVO and marriage and responsible fatherhood programs, this report examines (1) how states identify victims of domestic violence among TANF recipients, (2) how states address domestic violence among TANF recipients once they are identified, and (3) the extent to which states spend TANF funds on marriage and responsible fatherhood programs, and how, if at all, these programs are addressing domestic violence."

A letter report issued by the Government Accountability Office with an abstract that begins "Using performance measures, the Coast Guard explains how well its programs are performing. To do so, it reports one "primary" measure for each program (such as percent of mariners rescued) and maintains data on other, "secondary" measures (such as percent of property saved). Concerns have been raised about whether measures for non-homeland security programs accurately reflect performance, that is, they did not rise or fall as resources were added or reduced. For the six non-homeland security programs, GAO used established criteria to assess the soundness of the primary measures--that is, whether measures cover key activities; are clearly stated; and are objective, measurable, and quantifiable--and the reliability of data used to calculate them. GAO also used these criteria to assess the soundness of 23 selected secondary measures. Finally, through interviews and report review, GAO assessed challenges in using measures to link resources to results."

A letter report issued by the Government Accountability Office with an abstract that begins "To install positive train control (PTC)--a communications-based system designed to prevent certain types of train accidents caused by human factors-- almost all railroads are overlaying their existing infrastructure with PTC components; nonetheless, most railroads report they will miss the December 31, 2015, implementation deadline. Both the Association of American Railroads (AAR) and the Federal Railroad Administration (FRA) have reported that most railroads will not have PTC fully implemented by the deadline. Of the four major freight railroads included in GAO's review, only one expects to meet the 2015 deadline. The other three freight railroads report that they expect to have PTC implemented by 2017 or later. Commuter railroads generally must wait until freight railroads and Amtrak equip the rail lines they operate on, and most of the seven commuter railroads included in this review reported that they do not expect to meet the 2015 deadline. To implement PTC systems that meet the requirements of the Rail Safety Improvement Act of 2008 (RSIA), railroads are developing more than 20 major components that are currently in various stages of development, integrating them, and installing them across the rail …