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Doctoral Recital: 2016-05-17 – Hanjun Lee, violin

Recital presented at the UNT College of Music Recital Hall in in partial fulfillment of the doctor of Musical Arts (DMA) degree.
Date: May 17, 2016
Creator: Lee, Hanjun
Object Type: Sound
System: The UNT Digital Library

Doctoral Recital: 2016-05-20 – Joanne Choe, soprano

Recital presented at the UNT College of Music Voertman Hall in partial fulfillment of the Doctor of Musical Arts (DMA) degree.
Date: May 20, 2016
Creator: Choe, Joanne
Object Type: Sound
System: The UNT Digital Library

Doctoral Recital: 2016-05-23 – Veronica Mascaro, flute

Recital presented at the UNT College of Music Voertman Hall in partial fulfillment of the Doctor of Musical Arts (DMA) degree.
Date: May 23, 2016
Creator: Mascaro, Veronica
Object Type: Sound
System: The UNT Digital Library
Doctoral Lecture: 2016-05-24 – Jihyun Lee, piano transcript

Doctoral Lecture: 2016-05-24 – Jihyun Lee, piano

Lecture recital presented at the UNT College of Music Recital Hall in partial fulfillment of the Doctor of Musical Arts (DMA) degree.
Date: May 24, 2016
Creator: Lee, Jihyun (Pianist)
Object Type: Sound
System: The UNT Digital Library
User Experience of Access Points: Eye-tracking, Metadata, and Usability Testing (open access)

User Experience of Access Points: Eye-tracking, Metadata, and Usability Testing

This doctoral dissertation applies user experience and complex systems theory, combining eye-tracking data with verbal and observational data from user test instances, to study the effectiveness of metadata records that accompany digital primary source objects available on The Portal to Texas History.
Date: May 2016
Creator: Krahmer, Ana
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Forensic Analysis of Ink on Documents Using Direct Analyte-Probed Nanoextraction Coupled Techniques (open access)

Forensic Analysis of Ink on Documents Using Direct Analyte-Probed Nanoextraction Coupled Techniques

Analzying questioned documents in a nondestructive nature has been an issue for the forensic science community. Using nondestructive techniques such as video spectral comparator does not give reliable information due to the variations in gray or color levels that are distinguished differently by analysts. Destructive techniques such as chromatography give dependable, qualitative and quantitative, information but involves altering the evidentiary value of these questioned documents. The paradox of document examination becomes a problem when document evidence is involved, especially when trying to preserve its evidentiary value and critical data is needed. Thus, a nondestructive technique has been developed to solve the loopholes in document examinations. Direct analyte-probed nanoextraction (DAPNe) is a nanomanipulation technique that extracts ink directly off the document for further examination. A watermark is left, at most, post-extraction. DAPNe utilizes a tip emitter, pre-filled with a solvent, which is controlled in x-, y-, and z-coordinates via joystick controller and aspirates/extracts using a pressure injector. The versatility of this technique lies within the solvent chemistry and its capability to be coupled to various types of instrumentation. The extraction solvent can be altered to target specific components in the ink. For example, a chelator may be added to target metal …
Date: May 2016
Creator: Huynh, Vivian
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Impact of Teacher and Student Ethnicity on Student Assessments (open access)

Impact of Teacher and Student Ethnicity on Student Assessments

The purpose of the study was to answer the questions: Do students show greater academic success in English language arts/reading as measured by the Texas Assessment of Knowledge and Skills (TAKS) exam scores in secondary education when their teachers are the same ethinicity? Do students show greater academic success in math as measured by the TAKS exam scores in secondary education when their teachers are the same ethnicity? Minority students' success on the TAKS test was compared to the assessment scores of White students from the 2010-2011, 2011-2012, and 2012-13 school year in thre suburban school districts. This topic has been a subject of discussion since the late 10970s when Cardenas and Cardenas (1977) studied the achievement among minority students and their White peers. The conversation continued through authors such as Takei and Shouse (2008), Hays (2011), Ladson-Billings (2006), Dee (2003, 2005), and Brown (2006). To answer these research questions, a hierarchical multiple regression analysis was conducted on the data collected. Although the study verified the achievement gap between minority students and White students, the study indicated no consistent pattern corroborating that minority students were more successful when taught by teachers of the same ethnicity. In many cases, students learned …
Date: May 2016
Creator: Barnes, Barbara (Principal)
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Programmatic Geographical Depictions in Large-Scale Jazz Ensemble Works: Major Works by Gil Evans and Chuck Owen and a New Work by Aaron Hedenstrom (open access)

Programmatic Geographical Depictions in Large-Scale Jazz Ensemble Works: Major Works by Gil Evans and Chuck Owen and a New Work by Aaron Hedenstrom

This dissertation explores the creative process in large-scale jazz ensemble works that are programmatic in depicting geographical locations. This is achieved through analyses of Gil Evans's Sketches of Spain, Chuck Owen's River Runs: A Concerto for Jazz Guitar, Saxophone, & Orchestra, and Aaron Hedenstrom's Sketches of Minnesota. Each work is examined using five analytical categories: orchestration, large-scale form, harmonic/melodic development, programmatic framework, and use of featured soloists. The analyses draw from musical scores, interviews, biographies, recordings, and articles to reveal more about each composer's artistic intentions. This study contributes to the broader knowledge of large-ensemble jazz works and programmatic jazz works. This research meets the need for more critical analyses of important jazz ensemble works relevant to composers, arrangers, and scholars.
Date: May 2016
Creator: Hedenstrom, Aaron
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Mock Juror Effects of Blame and Conviction in Rape Cases: Do Attitudes, Beliefs, and Contact with Homosexuals Matter? (open access)

Mock Juror Effects of Blame and Conviction in Rape Cases: Do Attitudes, Beliefs, and Contact with Homosexuals Matter?

The current case involves a female rape victim. Research has shown the level of victim blaming can be elevated if the victim is a lesbian woman compared to a heterosexual woman. Mock jurors’ responses to personality trait questionnaires (e.g., Belief in a Just World, Attitudes Toward Women, Attitudes Toward Lesbians) and amount of contact they have with homosexual people were employed as predictors of how they would decide victim blaming and perpetrator guilt. Personality trait findings were not good predictors; however, greater contact with homosexuals did decrease negative attitudes toward lesbian victims. Limitations and implications for future research are addressed.
Date: May 2016
Creator: Hurst-McCaleb, Dawn
Object Type: Thesis or Dissertation
System: The UNT Digital Library
The Relationship of Career and Technical Education Information Technology Teachers' Technology Self-Proficiency to Levels of Technology Integration, Prior Work Experience, Years of Teaching Experience, and Stage of Adoption of Technology (open access)

The Relationship of Career and Technical Education Information Technology Teachers' Technology Self-Proficiency to Levels of Technology Integration, Prior Work Experience, Years of Teaching Experience, and Stage of Adoption of Technology

The focus of this study is to determine the relationship between a Career and Technical Education (CTE) Information Technology (IT) teacher's self-assessed level of technology proficiency to the level of technology integration into the classroom, the prior work experience in the information technology field, the years of teaching experience, and the stage of adoption of technology. Participants were CTE IT teachers who were members of an IT teacher listserv that was established by the UNT Grant for Educational Excellence from the Texas Education Agency/CTE and teaching in Grades 9-12 in the state of Texas during the 2015-2016 school year. The study utilized a quantitative survey methodology to gain a perspective on the correlation of the variables. Three validated self-report instruments were administered via an online survey. The three instruments utilized were the Technology Proficiency Self-Assessment for 21st Century Learning, Concerns-Based Adoption Model-Levels of Use (CBAM-LoU), and the Stages of Adoption of Technology.
Date: May 2016
Creator: Ritter, Rhonda LeDoux
Object Type: Thesis or Dissertation
System: The UNT Digital Library
The Effectiveness of a Professional Learning Community on Student Achievement in Elementary Reading and Mathematics in a Large Urban School District (open access)

The Effectiveness of a Professional Learning Community on Student Achievement in Elementary Reading and Mathematics in a Large Urban School District

The study was to determine the impact of a Professional Learning Community on student achievement as measured by the state's criterion referenced reading and mathematics achievement tests. Data for this study were extracted from the school district's student database. Two cohorts of 90 students each were randomly selected from a population of approximately 600 students in 3 schools that participated in a Professional Learning Community (treatment) and 3 schools that did not (control). Professional Learning Communities known as PLCs, can serve as a major theoretical framework to promote the improvement of classroom teachers' instructional practice, teacher effectiveness and student achievement. Reading and mathemtics mean scale scores were extracted at three time points (year 1, year 2, and year 3) across three grades (grade 3, grade 4 and grade 5). Test for equality of variance found that no statistically significant difference existed between the mean scale scores of the two cohorts at the beginning of the study. The findings revealed that both cohorts trend toward increased academic achievement from year to year individually; however, when compared to each other, no statistically significant difference existed. Further research is indicated to examine each PLC for implementation, support and leadership as they relate to …
Date: May 2016
Creator: Landry, Jacqueline Hayles
Object Type: Thesis or Dissertation
System: The UNT Digital Library
"Goodness and Mercy" (open access)

"Goodness and Mercy"

The stories in this collection represent an increasingly transcultural world by exploring the intersection of cultures and identities in border spaces, particularly the Mexican-American border. Characters, regardless of ethnicity, experience the effects of migration and deportation in schools, hometowns, relationships, and elsewhere. The collection as a whole focuses on the issues and themes found in Mexican-American literature, such as loss, separation, and the search for identity.
Date: May 2016
Creator: Craggett, Courtney, 1986-
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Continuous Combinatorics of a Lattice Graph in the Cantor Space (open access)

Continuous Combinatorics of a Lattice Graph in the Cantor Space

We present a novel theorem of Borel Combinatorics that sheds light on the types of continuous functions that can be defined on the Cantor space. We specifically consider the part X=F(2ᴳ) from the Cantor space, where the group G is the additive group of integer pairs ℤ². That is, X is the set of aperiodic {0,1} labelings of the two-dimensional infinite lattice graph. We give X the Bernoulli shift action, and this action induces a graph on X in which each connected component is again a two-dimensional lattice graph. It is folklore that no continuous (indeed, Borel) function provides a two-coloring of the graph on X, despite the fact that any finite subgraph of X is bipartite. Our main result offers a much more complete analysis of continuous functions on this space. We construct a countable collection of finite graphs, each consisting of twelve "tiles", such that for any property P (such as "two-coloring") that is locally recognizable in the proper sense, a continuous function with property P exists on X if and only if a function with a corresponding property P' exists on one of the graphs in the collection. We present the theorem, and give several applications.
Date: May 2016
Creator: Krohne, Edward
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Do Re Mi? Yes! Using Music and Visual Arts to Promote Thai Children's English Vocabulary Development (open access)

Do Re Mi? Yes! Using Music and Visual Arts to Promote Thai Children's English Vocabulary Development

This research examines the efficacy, if any, of the Music and Visual Arts (MVA) program in improving the English vocabulary development of first grade Thai students. The researcher developed the Vocabulary Recognition Assessment (VRA) as a measure of English vocabulary development. It employs the accuracy and rapidity method of word recognition as a measurement of English language development in Thai children. Forty first grade Thai students in a Bangkok elementary school participated in the study. Participants were divided equally between an experimental group and a control group. During a nine-week period, students in the experimental group were instructed with the MVA strategy, while students in the control group were taught with the Visual Arts (VA) strategy. Paired sample t-test, ANOVA, and ANCOVA were used to analyze data from the VRA, to compare the pre-test and the post-test in terms of accuracy scores and rapidity scores of the control group and the experimental group. Data revealed that students instructed with the MVA strategy improved their English vocabulary development in terms of accuracy of word recognition significantly more than students taught English using the VA strategy. No significant difference was found between the MVA strategy and the VA strategy in terms of …
Date: May 2016
Creator: Mathayomchan, Somsuda
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Interfacial Electrochemistry of Cu/Al Alloys for IC Packaging and Chemical Bonding Characterization of Boron Doped Hydrogenated Amorphous Silicon Films for Infrared Cameras (open access)

Interfacial Electrochemistry of Cu/Al Alloys for IC Packaging and Chemical Bonding Characterization of Boron Doped Hydrogenated Amorphous Silicon Films for Infrared Cameras

We focused on a non-cooling room temperature microbolometer infrared imaging array device which includes a sensing layer of p-type a-Si:H component layers doped with boron. Boron incorporation and bonding configuration were investigated for a-Si:H films grown by plasma enhanced chemical deposition (PECVD) at varying substrate temperatures, hydrogen dilution of the silane precursor, and dopant to silane ratio using multiple internal reflection infrared spectroscopy (MIR-IR). This study was then confirmed from collaborators via Raman spectroscopy. MIR-IR analyses reveal an interesting counter-balance relationship between boron-doping and hydrogen-dilution growth parameters in PECVD-grown a-Si:H. Specifically, an increase in the hydrogen dilution ratio (H2/SiH4) or substrate temperature was found to increase organization of the silicon lattice in the amorphous films. It resulted in the decrease of the most stable SiH bonding configuration and thus decrease the organization of the film. The new chemical bonding information of a-Si:H thin film was correlated with the various boron doping mechanisms proposed by theoretical calculations. The study revealed the corrosion morphology progression on aluminum alloy (Al, 0.5% Cu) under acidic chloride solution. This is due to defects and a higher copper content at the grain boundary. Direct galvanic current measurement, linear sweep voltammetry (LSV), and Tafel plots are used …
Date: May 2016
Creator: Ross, Nick
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Stable Nanocrystalline Au Film Structures for Sliding Electrical Contacts (open access)

Stable Nanocrystalline Au Film Structures for Sliding Electrical Contacts

Hard gold thin films and coatings are widely used in electronics as an effective material to reduce the friction and wear of relatively less expensive electrically conductive materials while simultaneously seeking to provide oxidation resistance and stable sliding electrical contact resistance (ECR). The main focus of this dissertation was to synthesize nanocrystalline Au films with grain structures capable of remaining stable during thermal exposure and under sliding electrical contact stress and the passing of electrical current. Here we have utilized a physical vapor deposition (PVD) technique, electron beam evaporation, to synthesize Au films modified by ion implantation and codeposited ZnO hardened Au nanocomposites. Simultaneous friction and ECR experiments of low fluence (< 1x10^17 cm^-2) He and Ar ion implanted Au films showed reduction in friction coefficients from ~1.5 to ~0.5 and specific wear rates from ~4x10^-3 to ~6x10^-5 mm^3/N·m versus as-deposited Au films without significant change in sliding ECR (~16 mΩ). Subsurface microstructural changes of He implanted films due to tribological stress were analyzed via site-specific cross-sectional transmission electron microscopy (TEM) and revealed the formation of nanocrystalline grains for low energy (22.5 keV) implantation conditions as well as the growth and redistribution of cavities. Nanoindentation hardness results revealed an increase …
Date: May 2016
Creator: Mogonye, Jon-Erik
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Ours is the Kingdom of Heaven: Racial Construction of Early American Christian Identities (open access)

Ours is the Kingdom of Heaven: Racial Construction of Early American Christian Identities

This project interrogates how religious performance, either authentic or contrived, aids in the quest for freedom for oppressed peoples; how the rhetoric of the Enlightenment era pervades literatures delivered or written by Native Americans and African Americans; and how religious modes, such as evoking scripture, performing sacrifices, or relying upon providence, assist oppressed populations in their roles as early American authors and speakers. Even though the African American and Native American populations of early America before the eighteenth century were denied access to rights and freedom, they learned to manipulate these imposed constraints--renouncing the expectation that they should be subordinate and silent--to assert their independent bodies, voices, and spiritual identities through the use of literary expression. These performative strategies, such as self-fashioning, commanding language, destabilizing republican rhetoric, or revising narrative forms, become the tools used to present three significant strands of identity: the individual person, the racialized person, and the spiritual person. As each author resists the imposed restrictions of early American ideology and the resulting expectation of inferior behavior, he/she displays abilities within literature (oral and written forms) denied him/her by the political systems of the early republican and early national eras. Specifically, they each represent themselves in three …
Date: May 2016
Creator: Robinson, Heather Lindsey
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Community-Based Logistics and Supply Chain Management: Developing, Testing and Validating Conceptual Models (open access)

Community-Based Logistics and Supply Chain Management: Developing, Testing and Validating Conceptual Models

The field of Logistics and Supply Chain Management (LSCM) suggests that transactions, collaboration, and value are important in the supply and delivery of products and services to meet the need of impoverished end-consumers. In many cases, the application of LSCM is paramount in most strategic decision-making efforts. Therefore, this research explores the applications of LSCM processes and activities within the community-based context. The methodology used to address the research questions consisted of a hybrid of mixed methods. This mixed methodology provides three essays that investigate the application and development of LSCM in the community-based context. The essays address the flow of charitable products and services through supply chains. The dissertation does not pay close attention to the first-tier suppliers’ suppliers, which is looking at the originating flow of goods and services (raw materials, manufacturing, etc.). However, the dissertation puts a focus on products and services supplied to focal organizations and how these products are then passed on to end-consumers. Essay I looks at the transaction (costs) that ensue from the supply of charitable products. Essay II analyzes a social service ecosystem and investigates how the network of organizations enable the distribution of charitable products and services. Lastly, Essay III examines …
Date: May 2016
Creator: Obaze, Yolanda
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Decision Makers’ Cognitive Biases in Operations Management: An Experimental Study (open access)

Decision Makers’ Cognitive Biases in Operations Management: An Experimental Study

Behavioral operations management (BOM) has gained popularity in the last two decades. The main theme in this new stream of research is to include the human behavior in Operations Management (OM) models to increase the effectiveness of such models. BOM is classified into 4 areas: cognitive psychology, social psychology, group dynamics and system dynamics (Bendoly et al. 2010). This dissertation will focus on the first class, namely cognitive psychology. Cognitive psychology is further classified into heuristics and biases. Tversky and Kahneman (1974) discussed 3 heuristics and 13 cognitive biases that usually face decision makers. This dissertation is going to study 6 cognitive biases under the representativeness heuristic. The model in this dissertation states that cognitive reflection of the individual (Frederick 2005) and training about cognitive biases in the form of warning (Kaufmann and Michel 2009) will help decisions’ makers make less biased decisions. The 6 cognitive biases investigated in this dissertation are insensitivity to prior probability, insensitivity to sample size, misconception of chance, insensitivity to predictability, the illusion of validity and misconception of regression. 6 scenarios in OM contexts have been used in this study. Each scenario corresponds to one cognitive bias. Experimental design has been used as the research …
Date: May 2016
Creator: AlKhars, Mohammed
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Poststructuralist Critical Rhetorical Analysis as a Problem Analysis Tool: A Case Study of Information Impact in Denton’s Hydraulic Fracturing Debate (open access)

Poststructuralist Critical Rhetorical Analysis as a Problem Analysis Tool: A Case Study of Information Impact in Denton’s Hydraulic Fracturing Debate

Energy and the natural environment are central concerns among stakeholders across the globe. Decisions on this scale often require interaction among a myriad of institutions and individuals who navigate a complex variety of challenges. In Denton, Texas in 2014, voters were asked to make such a decision when tasked with a referendum to determine whether the city would continue to allow hydraulic fracturing activity within its borders. For social scientists, this situation requires further analysis in an effort to better understand how and why individuals make the decisions they do. One possible approach for exploring this process is a method of poststructuralist critical rhetorical analysis, which is concerned with how individuals’ identities change through interaction with institutions. This study reflects upon the texts themselves through a poststructuralist critical rhetorical analysis of images employed by those in favor of and those against Denton’s ban on hydraulic fracturing in an attempt to identify images that alter the grid of intelligibility for the audience. The paper includes deliberation about the relative merits, subsequent disadvantages, and possible questions for further study as they relate to the theoretical implications of critical rhetorical analysis as information science. Ultimately, the study identifies poststructuralist critical rhetorical analysis as …
Date: May 2016
Creator: Sykes, Jason
Object Type: Thesis or Dissertation
System: The UNT Digital Library
The Role of Chosen Creativity Measurements in Observed Relationships to Personality (open access)

The Role of Chosen Creativity Measurements in Observed Relationships to Personality

Creativity is a complex construct that is conceptualized and measured in multiple ways. This study examined the relationship between creativity and personality taking this into account. It was hypothesized that applying different conceptions and measures would cause variation in the creativity-personality relationship. The participants (N = 224) were undergraduate students completed six creativity measures, a personality inventory, and a demographic questionnaire. Personality predicted more creative production (R2 = .277) than creative potential (R2 = .176) and more self-reported creativity (R2 = .348) than that which was externally-rated (R2 = .149). Personality predicted creativity beyond demographic and intellect variables, but the effects varied based on the creativity measure. Openness was most consistently and strongly related to creativity. Other personality factors demonstrated suppression effects in multiple models. Overall, the results suggest that despite relatively small effects of personality on creativity, it can help strengthen prediction in creativity models. Implications for educational settings and future research are discussed.
Date: May 2016
Creator: Puryear, Jeb S.
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Individual and Group Child-Centered Play Therapy: Impact on Social-Emotional Competencies (open access)

Individual and Group Child-Centered Play Therapy: Impact on Social-Emotional Competencies

A randomized controlled trial study was conducted to test the effectiveness of 16 sessions of the modalities of individual and group child-centered play therapy (CCPT) on improving social-emotional assets, including self-regulation/responsibility, social competence, and empathy. Participants were 56 students in four urban elementary schools in north central Texas, referred by teachers for disruptive or problematic behavior: 10 female and 46 male; ages 5 to 10 years with mean age 7.12; and 21 identifying as Hispanic, 17 as White, 8 as Multiracial, 1 as Asian, and 9 unspecified. Teachers and parents completed the Social and Emotional Assets and Resilience Scale (SEARS; Merrill, 2011) at pre- and post-treatment. With a significance criterion of p< .05, teacher reports provided no statistically significant results. However, parent reports indicated a statistically and practically significant interaction effect with a medium to large effect size, indicating a substantial improvement in children's scores from pre- to post-test attributed to group assignment. Mean differences indicated substantial gains in overall social-emotional assets, according to Total scores, in both individual and group treatment conditions as compared to the waitlist control group. Additionally, both individual and group play therapy was correlated with significant improvement with a large effect for the constructs of …
Date: May 2016
Creator: Blalock, Sarah M.
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Preferred Qualifications of Collegiate Athletic Directors: Opinions of Presidents and Athletic Directors (open access)

Preferred Qualifications of Collegiate Athletic Directors: Opinions of Presidents and Athletic Directors

This study explored the preparation methods, qualifications and criteria that both university and athletic directors deemed necessary when searching for athletic directors. Participants completed a survey via Qualtrics online software. Two different populations were sampled for this study: 651 university presidents and 651 athletic directors whose schools compete in either Division I or II in the NCAA, resulting in 96 and 150 usable responses respectively. Participants in both groups were primarily white males with mean ages of 62 for presidents and 52 for the athletic directors. The study provided demographic information, educational history, professional experience, and prior careers of athletic directors. The rankings of the athletic were compared to the rankings of the presidents and identified consistencies of opinions. The respondent groups were in agreement on the qualities and ranking of many dimensions of leadership in this role. The top seven, for both groups, in order, were ethics, budgeting and finances skills, fundraising, communications, sport leadership, strategic management and policy, and athletic administration. This information could be used as a guide for people who want to strategically maneuver up the ranks in athletics administration. Presidents might use the information as they prepare to hire candidates for the athletic director position.
Date: May 2016
Creator: Sheffield, Cinnamon
Object Type: Thesis or Dissertation
System: The UNT Digital Library
Analysis of Factors for Successful State-Level Support of Low-Performing Schools (open access)

Analysis of Factors for Successful State-Level Support of Low-Performing Schools

This study provides a qualitative look at Texas' Professional Service Providers' (PSPs) strategies for supporting low-performing schools. Four PSPs were selected for participation based on the number of schools they helped exit the Texas Title I School Improvement Program from 2007-2012. Data collected and analyzed included provider and principal interviews, providers' progress reports documenting services, and principals' evaluations of provider services. Results indicated key support strategies in two of four cases were supporting and mentoring/coaching while communicating and building trust were important in the other two cases. Communicating, reviewing information, and planning were important across all cases. The quality indicators aligning with the PSPs' strategies were fit, comprehensiveness, and coherence. They were also the most common across all cases. Finally, analysis of the evaluation of provider services revealed PSP-1 with the highest ratings, followed by PSP-2, PSP-3, and PSP-4 respectively. The findings suggest, first, that PSP support has a dual nature. Contextual support was provided based on the campus leaderships' skills and requests. PSPs also ensured coherence among the strategies of all stakeholders. Secondly, a hierarchy of quality service indicators aligned to the PSPs' strategies: fit, comprehensiveness, and coherence. Finally relationships are vital to a successful provider-campus relationship. The findings …
Date: May 2016
Creator: Ewing, Angela R.
Object Type: Thesis or Dissertation
System: The UNT Digital Library