This study focuses on the use of information resources and communication technologies, both traditional and electronic, by academic library directors. The purpose is to improve understanding of managerial behavior when using information resources and communication technologies within a shared information environment. Taylor's concept of an information use environment is used to capture the elements associated with information use and communication within the context of decision-making styles, managerial roles, organizational environments, and professional communities. This qualitative study uses interviews, observations, questionnaires, and documents. Library directors participating in the study are from doctoral-degree granting universities in the southwestern United States. Data collection involved on-site observations with a PDA (personal digital assistant), structured interviews with library directors and their administrative assistants, the Decision Style Inventory, and a questionnaire based on Mintzberg's managerial roles. Findings show the existence of a continuum in managerial activities between an Administrator and an Administrator/Academic as critical to understanding information use and communication patterns among library directors. There is a gap between self-perception of managerial activities and actual performance, a finding that would not have surfaced without the use of multiple methods. Other findings include the need for a technical ombudsman, a managerial-level position reporting to the library director; …

There is currently no effective tool available to quickly and economically measure a change in landmass in the setting of biomedical professionals and environmental specialists. The purpose of this study is to structure and demonstrate a statistical change-detection method using remotely sensed data that can detect the presence of an infectious land borne disease. Data sources included the Texas Department of Health database, which provided the types of infectious land borne diseases and indicated the geographical area to study. Methods of data collection included the gathering of images produced by digital orthophoto quadrangle and aerial videography and Landsat. Also, a method was developed to identify statistically the severity of changes of the landmass over a three-year period. Data analysis included using a unique statistical detection procedure to measure the severity of change in landmass when a disease was not present and when the disease was present. The statistical detection method was applied to two different remotely sensed platform types and again to two like remotely sensed platform types. The results indicated that when the statistical change detection method was used for two different types of remote sensing mediums (i.e.-digital orthophoto quadrangle and aerial videography), the results were negative due to …

Middle school student's interaction within a digital library is explored. Issues of interface features used, obstacles encountered, search strategies and search techniques used, and representation obstacles are examined. A mechanism for evaluating user's descriptors is tested and effects of augmenting the system's resource descriptions with these descriptors on retrieval is explored. Transaction log data analysis (TLA) was used, with external corroborating achievement data provided by teachers. Analysis was conducted using quantitative and qualitative methods. Coding schemes for the failure analysis, search strategies and techniques analysis, as well as extent of match analysis between terms in student's questions and their search terms, and extent of match analysis between search terms and controlled vocabulary were developed. There are five chapters with twelve supporting appendixes. Chapter One presents an introduction to the problem and reviews the pilot study. Chapter Two presents the literature review and theoretical basis for the study. Chapter Three describes the research questions, hypotheses and methods. Chapter Four presents findings. Chapter Five presents a summary of the findings and their support of the hypotheses. Unanticipated findings, limitations, speculations, and areas of further research are indicated. Findings indicate that middle school users interact with the system in various sequences of patterns. …

This study explored university students' information needs and seeking behaviors on the Internet. A Web-based survey was administrated one time. Two hundred responses were received from the target sample within the two weeks period of the study. Data were analyzed with descriptive statistics, factor analysis, and graphical representation. The study explored various issues related to the usability, preferences, and activities of the Internet, such as searching tools, e-mail, search engines, and preferred primary sources of everyday-life information needs. The study explored the perceptions of the students toward the Internet and the traditional library. Kuhlthau's model of the information-seeking process, which includes six stages and affective components, was utilized and modified in the construction of the Web survey. A study by Presno (1998), which includes the four types of Internet anxiety, was utilized in the construction of the Web survey. With regard to the six stages of Kuhlthau model, the majority of the respondents experienced stage 5, which was about information gathering; stage 3 had the next highest number of respondents. Very few respondents experienced stages 1 and 2. There was a systematic pattern in which, the earlier the stages the respondents were in, the more negative adjectives they selected, and …

The World Wide Web has become a significant source of medical information for the public, but there is concern that much of the information is inaccurate, misleading, and unsupported by scientific evidence. This study analyzes the validity of health claims on the World Wide Web for the herbal Opuntia using an evidence-based approach, and supports the observation that individuals must critically assess health information in this relatively new medium of communication. A systematic search by means of nine search engines and online resources of Web sites relating to herbal remedies was conducted and specific sites providing information on the cactus herbal remedy from the genus Opuntia were retrieved. Validity of therapeutic health claims on the Web sites was checked by comparison with reports in the scientific literature subjected to two established quality assessment rating instruments. 184 Web sites from a variety of sources were retrieved and evaluated, and 98 distinct health claims were identified. 53 scientific reports were retrieved to validate claims. 25 involved human subjects, and 28 involved animal or laboratory models. Only 33 (34%) of the claims were addressed in the scientific literature. For 3% of the claims, evidence from the scientific reports was conflicting or contradictory. Of …

By allowing judgments based on a small number of exemplar documents to be applied to a larger number of unexamined documents, clustered presentation of search results represents an intuitively attractive possibility for reducing the cognitive resource demands on human users of information retrieval systems. However, clustered presentation of search results is sensible only to the extent that naturally occurring similarity relationships among documents correspond to topically coherent clusters. The Cluster Hypothesis posits just such a systematic relationship between document similarity and topical relevance. To date, experimental validation of the Cluster Hypothesis has proved problematic, with collection-specific results both supporting and failing to support this fundamental theoretical postulate. The present study consists of two computational information visualization experiments, representing a two-tiered test of the Cluster Hypothesis under adverse conditions. Both experiments rely on multidimensionally scaled representations of interdocument similarity matrices. Experiment 1 is a term-reduction condition, in which descriptive titles are extracted from Associated Press news stories drawn from the TREC information retrieval test collection. The clustering behavior of these titles is compared to the behavior of the corresponding full text via statistical analysis of the visual characteristics of a two-dimensional similarity map. Experiment 2 is a dimensionality reduction condition, in …

Document representation is important for computer-based text processing. Good document representations must include at least the most salient concepts of the document. Documents exist in a multidimensional space that difficult the identification of what concepts to include. A current problem is to measure the effectiveness of the different strategies that have been proposed to accomplish this task. As a contribution towards this goal, this dissertation studied the visual inter-document relationship in a dimensionally reduced space. The same treatment was done on full text and on three document representations. Two of the representations were based on the assumption that the salient features in a document set follow the chi-distribution in the whole document set. The third document representation identified features through a novel method. A Coefficient of Variability was calculated by normalizing the Cartesian distance of the discriminating value in the relevant and the non-relevant document subsets. Also, the local dictionary method was used. Cosine similarity values measured the inter-document distance in the information space and formed a matrix to serve as input to the Multi-Dimensional Scale (MDS) procedure. A Precision-Recall procedure was averaged across all treatments to statistically compare them. Treatments were not found to be statistically the same and …

The current period of rapid technological change, particularly in the area of mediated communication, has combined with new philosophies of education and market forces to bring upheaval to the realm of higher education. Technical capabilities exceed our knowledge of whether expenditures on hardware and software lead to corresponding gains in student learning. Educators do not yet possess sophisticated assessments of what we may be gaining or losing as we widen the scope of distributed learning. The purpose of this study was not to draw sweeping conclusions with respect to the costs or benefits of technology in education. The researcher focused on a single issue involved in educational quality: assessing the ability of a student to complete a course. Previous research in this area indicates that attrition rates are often higher in distributed learning environments. Educators and students may benefit from a reliable instrument to identify those students who may encounter difficulty in these learning situations. This study is aligned with research focused on the individual engaged in seeking information, assisted or hindered by the capabilities of the computer information systems that create and provide access to information. Specifically, the study focused on the indicators of completion for students enrolled in …

This dissertation creates an information agent that correctly identifies Web pages containing scholarly research approximately 96% of the time. It does this by analyzing the Web page with a set of criteria, and then uses a classification tree to arrive at a decision. The criteria were gathered from the literature on selecting print and electronic materials for academic libraries. A Delphi study was done with an international panel of librarians to expand and refine the criteria until a list of 41 operationalizable criteria was agreed upon. A Perl program was then designed to analyze a Web page and determine a numerical value for each criterion. A large collection of Web pages was gathered comprising 5,000 pages that contain the full work of scholarly research and 5,000 random pages, representative of user searches, which do not contain scholarly research. Datasets were built by running the Perl program on these Web pages. The datasets were split into model building and testing sets. Data mining was then used to create different classification models. Four techniques were used: logistic regression, nonparametric discriminant analysis, classification trees, and neural networks. The models were created with the model datasets and then tested against the test dataset. Precision …

This study used an experimental design and a direct test of recall to provide data about teacher immediacy and student cognitive learning. Four hypotheses and a research question addressed two research problems: first, how verbal and nonverbal immediacy function together and/or separately to enhance learning; and second, how immediacy affects cognitive learning in relation to student motivation. These questions were examined in the context of video instruction to provide insight into distance learning processes and to ensure maximum control over experimental manipulations. Participants (N = 347) were drawn from university students in an undergraduate communication course. Students were randomly assigned to groups, completed a measure of state motivation, and viewed a 15-minute video lecture containing part of the usual course content delivered by a guest instructor. Participants were unaware that the video instructor was actually performing one of four scripted manipulations reflecting higher and lower combinations of specific verbal and nonverbal cues, representing the four cells of the 2x2 research design. Immediately after the lecture, students completed a recall measure, consisting of portions of the video text with blanks in the place of key words. Participants were to fill in the blanks with exact words they recalled from the videotape. …

Implementations of information technology solutions to address specific information problems are only successful when the technology is utilized. The antecedents of technology use involve user, system, task and organization characteristics as well as externalities which can affect all of these entities. However, measurement of the interaction effects between these entities can act as a proxy for individual attribute values. A model is proposed which based upon evaluation of these interaction effects can predict technology utilization. This model was tested with systems being implemented at a pediatric health care facility. Results from this study provide insight into the relationship between the antecedents of technology utilization. Specifically, task time provided significant direct causal effects on utilization. Indirect causal effects were identified in task value and perceived utility constructs. Perceived utility, along with organizational support also provided direct causal effects on user satisfaction. Task value also impacted user satisfaction in an indirect fashion. Also, results provide a predictive model and taxonomy of variables which can be applied to predict or manipulate the likelihood of utilization for planned technology.

Medical educators advocate the need for medical students to acquire information management skills, including the ability to search the MEDLINE database. There has been no published validated method available to use for assessing medical students' MEDLINE information retrieval skills. This research proposes and evaluates a method, designed as the MEDLINE Metric, for assessing medical students' search skills. MEDLINE Metric consists of: (a) the development, by experts, of realistic clinical scenarios that include highly constructed search questions designed to test defined search skills; (b) timed tasks (searches) completed by subjects; (c) the evaluation of search results; and (d) instructive feedback. A goal is to offer medical educators a valid, reliable, and feasible way to judge mastery of information searching skill by measuring results (search retrieval) rather than process (search behavior) or cognition (knowledge about searching). Following a documented procedure for test development, search specialists and medical content experts formulated six clinical search scenarios and questions. One hundred and forty-five subjects completed the six-item test under timed conditions. Subjects represented a wide range of MEDLINE search expertise. One hundred twenty complete cases were used, representing 53 second-year medical students (44%), 47 fourth-year medical students (39%), and 20 medical librarians (17%). Data related …

The year 2000 (Y2K) problem presented a fortuitous opportunity to explore the relationship between estimated costs of software projects and five cost influence dimensions described by the Year 2000 Enterprise Cost Model (Kappelman, et al., 1998) -- organization, problem, solution, resources, and stage of completion. This research was a field study survey of (Y2K) project managers in industry, government, and education and part of a joint project that began in 1996 between the University of North Texas and the Y2K Working Group of the Society for Information Management (SIM). Evidence was found to support relationships between estimated costs and organization, problem, resources, and project stage but not for the solution dimension. Project stage appears to moderate the relationships for organization, particularly IS practices, and resources. A history of superior IS practices appears to mean lower estimated costs, especially for projects in larger IS organizations. Acquiring resources, especially external skills, appears to increase costs. Moreover, projects apparently have many individual differences, many related to size and to project stage, and their influences on costs appear to be at the sub-dimension or even the individual variable level. A Revised Year 2000 Enterprise Model is presented incorporating this granularity. Two primary conclusions can …

The purpose of this study was to develop and evaluate a measurement model for Internet information retrieval strategy performance evaluation whose theoretical basis is a modification of the classical measurement model embodied in the Cranfield studies and their progeny. Though not the first, the Cranfield studies were the most influential of the early evaluation experiments. The general problem with this model was and continues to be the subjectivity of the concept of relevance. In cyberspace, information scientists are using quantitative measurement models for evaluating information retrieval performance that are based on the Cranfield model. This research modified this model by incorporating enduser relevance judgment rather than using objective relevance judgments, and by adopting a fundamental unit of measure developed for the cyberspace of Internet information retrieval rather than using recall and precision-type measures. The proposed measure, the Content-bearing Click (CBC) Ratio, was developed as a quantitative measure reflecting the performance of an Internet IR strategy. Since the hypertext "click" is common to many Internet IR strategies, it was chosen as the fundamental unit of measure rather than the "document." The CBC Ratio is a ratio of hypertext click counts that can be viewed as a false drop measure that determines …

The objectives of this study were (1) to identify and describe task-based documentation; (2) to identify and describe any purported changes in users attitudes when IT migration was preceded by task-based documentation; (3) to suggest implications of task-based documentation on users attitude toward IT acceptance. Questionnaires were given to 150 university students. Of these, all 150 students participated in this study. The study determined the following: (1) if favorable pre-implementation attitudes toward a new e-mail system increase, as a result of training, if users expect it to be easy to learn and use; (2) if user acceptance of an e-mail program increase as expected perceived usefulness increase as delineated by task-based documentation; (3) if task-based documentation is more effective than standard help menus while learning a new application program; and (4) if training that requires active student participation increase the acceptance of a new e-mail system. The following conclusions were reached: (1) Positive pre-implementation attitudes toward a new e-mail system are not affected by training even if the users expect it to be easy to learn and use. (2) User acceptance of an e-mail program does not increase as perceived usefulness increase when aided by task-based documentation. (3) Task-based documentation …