Presentation for the 2015 Texas Library Association (TLA) Annual Conference. This presentation discusses the results of a survey that was administered from October 27 through November 17, 2014. The survey assessed how Public Services employees rate the importance of Cataloging and Metadata Services activities, and how satisfied Public Services employees are with Cataloging and Metadata Services activities.

Presentation for the 2015 Texas Library Association (TLA) Annual Conference. This presentation discusses ILLiad and discovery services.

This presentation discusses virtual reference services in libraries. The topics include virtual reference systems, with examples of what other institutions have adopted, collaborative virtual reference services with examples, and how reference librarians away from their desk and even off campus have developed new referencing services.

This presentation discusses the topic of building your own digital library system. It explains why the University of North Texas built their own system and some of the initial challenges and the advantages associated with the process.

Report on the accomplished and continued Inclusion, Diversity, Equity, & Accessibility (IDEA) efforts of the UNT libraries prior to April 2022. The report details efforts in representing underserved communities in library collections, accessibility efforts, resources such as online guides created to support IDEA initiatives, special projects, grants and fellowships, events, workplace culture, outreach, and committees or groups designed to expand Inclusion, Diversity, Equity, & Accessibility.