Resource Type

Debt Collection Improvement Act of 1996: Major Data Sources Inadequate for Implementing the Debtor Bar Provision (open access)

Debt Collection Improvement Act of 1996: Major Data Sources Inadequate for Implementing the Debtor Bar Provision

A letter report issued by the General Accounting Office with an abstract that begins "The Debt Collection Improvement Act of 1996 seeks to maximize collections of delinquent nontax debt owed to the federal government. However, the act also seeks to reduce losses by requiring proper screening of potential borrowers and information sharing within and among federal agencies. The major information sources of data on delinquent federal debtors are credit bureau reports, the Department of Housing and Urban Development's Credit Alert Interactive Voice Response System (CAIVRS), and the Financial Management Service's (FMS) Treasury Offset Program's (TOP) database. There is no effective mechanism for federal implementation of the act's debtor bar provision. Although credit bureau reports, CAIVRS, and FMS's TOP database each contain some information on delinquent federal nontax debtors, none provides all-inclusive, timely data or maintains them long enough to serve as an adequate data source for successfully barring future financial assistance to currently delinquent debtors or those who did not meet their past obligations. The TOP database, with modifications, now provides an adequate reference point for identifying delinquent debtors to deny them additional financial assistance. Maximizing the TOP database as a delinquency reporting tool would require several changes, such as …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Justice Impact Evaluations: One Byrne Evaluation Was Rigorous; All Reviewed Violence Against Women Office Evaluations Were Problematic (open access)

Justice Impact Evaluations: One Byrne Evaluation Was Rigorous; All Reviewed Violence Against Women Office Evaluations Were Problematic

A letter report issued by the General Accounting Office with an abstract that begins "Discretionary grants awarded under the Bureau of Justice Assistance's (BJA) Byrne Program help state and local governments make communities safe and improve criminal justice. Discretionary grants awarded under BJA's Violence Against Women Office (VAWO) programs are aimed at improving criminal justice system responses to domestic violence, sexual assault, and stalking. The National Institute of Justice (NIJ) awarded $6 million for five Byrne Program and five VAWO discretionary grant program evaluations between 1995 and 2001. Of the 10 programs evaluated, all five VAWO evaluations were designed to be both process and impact evaluations of the VAWO programs. Only one of the five Byrne evaluations was designed as an impact evaluation and the other four evaluations were process evaluations. GAO's in-depth review of the four impact evaluations since fiscal year 1995 showed that only one of these--the evaluation of the Byrne Children at Risk Program--was methodologically sound. The other three evaluations, all of which examined VAWO programs, had methodological problems."
Date: March 5, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Head Start and Even Start: Greater Collaboration Needed on Measures of Adult Education and Literacy (open access)

Head Start and Even Start: Greater Collaboration Needed on Measures of Adult Education and Literacy

A letter report issued by the General Accounting Office with an abstract that begins "The Head Start and Even Start Family Literacy programs have sought to improve the educational and economic outcomes for millions of disadvantaged children and their families. Because the two programs seek similar outcomes for similar populations, GAO has pointed out that they need to work together to avoid inefficiencies in program administrative and service delivery. Questions have also arisen about the wisdom of having similar early childhood programs administered by different departments. Head Start's goal is to ensure that young children are ready for school, and program eligibility is tied to specific income guidelines. In contrast, Even Start's goal is to improve family literacy and the educational opportunities of both the parents and their young children. Even Start eligibility is tied to parents' educational attainment. Despite these differences, both programs are required to provide similar services. Both programs have some similar and some identical performance measures and outcome expectations for children, but not for parents. Head Start and Even Start grantees provided some similar services to young children and families, but how these programs served adults reflect the variations in the need of the parents. No …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Tax Deductions: Further Estimates of Taxpayers Who May Have Overpaid Federal Taxes by Not Itemizing (open access)

Tax Deductions: Further Estimates of Taxpayers Who May Have Overpaid Federal Taxes by Not Itemizing

A letter report issued by the General Accounting Office with an abstract that begins "When computing their federal taxes, taxpayers either claim a standard or itemized deduction. In recent years, about 70 percent of taxpayers have claimed the standard deduction. GAO found that on 948,000 tax returns for tax year 1998, taxpayers did not itemize their deductions yet had payments for mortgage interest and points and for state and local income tax that exceeded the standard deductions for their filing status. GAO estimated that these taxpayers are likely to have overpaid their taxes by about $473 million. When charitable contributions, real estate and personal property tax payments are included, the total overpayment could reach $945 million."
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Drug Control: DEA Could Improve Its Heroin Signature and Domestic Monitor Programs' Geographic Source Data (open access)

Drug Control: DEA Could Improve Its Heroin Signature and Domestic Monitor Programs' Geographic Source Data

A letter report issued by the General Accounting Office with an abstract that begins "The Drug Enforcement Administration (DEA) runs two programs--the Heroin Signature Program and the Domestic Monitor Program--that provide information on trends in heroin trafficking. The only programs of their kind in this country, these two program conduct chemical analyses to pinpoint the geographic origin of heroin being sold on the streets. The Domestic Monitor Program determines (1) the source of heroin that has been bought undercover in 23 U.S. cities and (2) the purity and price of heroin at the retail level. The Heroin Signature Program provides law enforcement with information on the origins of heroin at the wholesale and retail level in some U.S. cities. Data from the two programs are included in intelligence and investigative reports provided to DEA and other federal law enforcement agencies, which use this information to adjust their drug enforcement efforts. The quantity of heroin seized by the Customs Service at ports-of-entry but not sent to DEA for testing may make a difference in the results reported by DEA. All seizures at ports-of-entry forwarded to DEA are tested for geographic source, according to DEA officials. However, Customs is not required to …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Metropolitan Washington Airports Authority: Contracting Practices Do Not Always Comply with Airport Lease Requirements (open access)

Metropolitan Washington Airports Authority: Contracting Practices Do Not Always Comply with Airport Lease Requirements

A letter report issued by the General Accounting Office with an abstract that begins "The Metropolitan Washington Airports Act of 1986 transferred operating responsibility for Dulles and Reagan National Airports from the federal government to the Metropolitan Washington Airports Authority (MWAA), an independent, nonfederal, public entity. MWAA, which has a 50-year lease to run the two airports, has entered into a wide range of contracts for supplies, construction, and other services. Although MWAA issued guidance in 1993 for the awarding of contracts and concession franchises, GAO found that the guidance does not adequately reflect competitive contracting principles and is out of date in many respects. Moreover, MWAA does not use its guidance to award contracts for non-concession goods and services. MWAA did not obtain full and open competition for 15 of the 35 contracts GAO reviewed, raising concerns about whether MWAA obtained the best value for the goods and services provided. The failure to obtain full and open competition also raises concerns about whether MWAA has (1) deprived prospective contractors of the chance to compete for contracts and (2) fairly evaluated all of the contractors that have competed for procurements. Finally, by not following recognized competitive principles, MWAA could be …
Date: March 1, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Public Housing: New Assessment System Holds Potential for Evaluating Performance (open access)

Public Housing: New Assessment System Holds Potential for Evaluating Performance

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Housing and Urban Development (HUD) spends $7 billion annually to provide decent, safe, and sanitary housing for low-income households in about 14,000 rental properties nationwide. Yet, many public housing properties have been unsafe and unsanitary for several decades. To identify and correct these problems, HUD began a Public Housing Assessment System (PHAS) to evaluate the performance of public housing authorities. Although HUD is still testing and revising PHAS, it has begun to designate certain housing authorities as troubled and to assign them to recovery centers, where they receive technical and other assistance. HUD also created the Public and Indian Housing Information Center (PIC) database to collect information on funding, compliance, and other problems that fall outside the scope of PHAS. PHAS includes four performance indicators: (1) the physical condition of the properties, (2) the financial condition of the housing authority, (3) the authority's management operations, and (4) residents' satisfaction with their living conditions. HUD develops a score for each indicator and, starting in this fiscal year, plans to use the scores for all four indicators to determine whether housing authorities are troubled. So …
Date: March 15, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
2000 Census: Coverage Evaluation Matching Implemented as Planned, but Census Bureau Should Evaluate Lessons Learned (open access)

2000 Census: Coverage Evaluation Matching Implemented as Planned, but Census Bureau Should Evaluate Lessons Learned

A letter report issued by the General Accounting Office with an abstract that begins "The U.S. Census Bureau conducted the Accuracy and Coverage Evaluation (ACE) survey to estimate the number of people missed, counted more than once, or otherwise improperly counted in the 2000 Census. On the basis of uncertainty in the ACE results, the Bureau's acting director decided that the 2000 Census tabulations should not be adjusted in order to redraw the boundaries of congressional districts or to distribute billions of dollars in federal funding. Although ACE was generally implemented as planned, the Bureau found that it overstated census undercounts because of an error introduced during matching operations and other uncertainties. The Bureau concluded that additional review and analysis of these uncertainties would be needed before the data could be used. Matching more than 1.4 million census and ACE records involved the following four phases, each with its own matching procedures and multiple layers of review: computer matching, clerical matching, field follow-up, and clerical matching. The Bureau applied quality assurance procedures to each phase of person matching. Because the quality assurance procedures had failure rates of less than one percent, the Bureau reported that person matching quality assurance was …
Date: March 14, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
INS Forensic Document Laboratory: Several Factors Impeded Timeliness of Case Processing (open access)

INS Forensic Document Laboratory: Several Factors Impeded Timeliness of Case Processing

A letter report issued by the General Accounting Office with an abstract that begins "With nearly 200 countries using unique passports, official stamps, seals, and visas, the potential for immigration document fraud is great. The Immigration and Naturalization Service's Forensic Document Laboratory is the only federal laboratory dedicated to fraud detection. The Laboratory's budget was $4.1 million in fiscal year 2001, 15 percent higher than in fiscal year 1999. The Laboratory had 35 full-time equivalent staff, three more than in fiscal year 1999. Although the Laboratory's total forensic caseload declined from fiscal years 1999 to 2001, the number of forensic cases pending at the beginning of each year increased. According to laboratory officials, staff shortages have affected the Laboratory's ability to process cases promptly."
Date: March 13, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Economic Models of Cattle Prices: How USDA Can Act to Improve Models to Explain Cattle Prices (open access)

Economic Models of Cattle Prices: How USDA Can Act to Improve Models to Explain Cattle Prices

A chapter report issued by the General Accounting Office with an abstract that begins "Concerns have been raised that the economic models used by the U.S. Department of Agriculture (USDA) and the U.S. International Trade Commission do not account for all the factors that affect cattle prices and producer incomes. GAO reviewed USDA's livestock model to determine whether it incorporates imports, market concentration, marketing agreements, and forward contracts. In reviewing best modeling practices, GAO's expert panel concluded that domestic cattle demand and supply were the fundamental forces driving cattle prices and producer incomes. The panel identified issues necessary to develop a comprehensive modeling system that predicts cattle prices and producer incomes. The panel recommended the collection of better data to quantify several important factors omitted from the model. The panel also wanted to see a more complete characterization of the supply and demand relationships connecting the cattle producer to the final consumer. The panel's emphasis on a more complete characterization of the cattle and beef industry underscores the idea that the demand for cattle is ultimately driven by consumer demand for beef and other demand and supply forces linking cattle producers to feedlots, meatpackers, and retailers."
Date: March 15, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Direct Student Loans: Additional Steps Would Increase Borrowers' Awareness of Electronic Debiting and Reduce Federal Administrative Costs (open access)

Direct Student Loans: Additional Steps Would Increase Borrowers' Awareness of Electronic Debiting and Reduce Federal Administrative Costs

A letter report issued by the General Accounting Office with an abstract that begins "Since 1999, the Department of Education (Education) has offered a 0.25 percent interest rate reduction to borrowers who agree to an electronic debit (EDA) program. Borrowers pay a lower interest rate, while the federal government receives fewer late payments. Any revenue loss to the federal government from a reduced interest rate would be more than offset by a gain in revenue because some EDA borrowers who had previously paid by check would stop making periodic payments in excess of their scheduled amount due. By ceasing to make these prepayments, these borrowers would not pay off their loans as soon as they would have without signing up for EDA and, therefore, incur additional interest costs over the life of their loans. Although actual EDA enrollments have exceeded original estimates, Education lacks data on prepayment patterns after borrowers enroll in the program. Education has not informed borrowers of the cost implications of EDA participation, nor has it systematically informed borrowers of their prepayment options. GAO estimates that Education saved $1.5 million in administrative costs in fiscal year 2001 because it did not have to mail bills to EDA …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Information Technology: DLA Needs to Strengthen Its Investment Management Capability (open access)

Information Technology: DLA Needs to Strengthen Its Investment Management Capability

A letter report issued by the General Accounting Office with an abstract that begins "The Defense Logistics Agency (DLA) relies extensively on information technology (IT) to carry out its logistics support mission. This report focuses on DLA's processes for making informed IT investment decisions. Because IT investment management has only recently become an area of management focus and commitment at DLA, the agency's ability to effectively manage IT investments is limited. The first step toward establishing effective investment management is putting in place foundational, project-level control and selection processes. The second step toward effective investment management is to continually assess proposed and ongoing projects as an integrated and competing set of investment options. Accomplishing these two steps requires effective development and implementation of a plan, supported by senior management, which defines and prioritizes investment process improvements. Without a well-defined process improvement plan and controls for implementing it, it is unlikely that the agency will establish a mature investment management capability. As a result, GAO continues to question DLA's ability to make informed and prudent investment decisions in IT."
Date: March 15, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Children's Health Insurance: Inspector General Reviews Should Be Expanded to Further Inform the Congress (open access)

Children's Health Insurance: Inspector General Reviews Should Be Expanded to Further Inform the Congress

A letter report issued by the General Accounting Office with an abstract that begins "Congress created the State Children's Health Insurance Program (SCHIP) in 1997 to reduce the number of uninsured children in families with incomes that are too high to qualify for Medicaid. Financed jointly by the states and the federal government, SCHIP encourages state participation by offering a higher federal matching rate than the Medicaid program. Concerns have been raised that states might inappropriately enroll Medicaid-eligible children in SCHIP and thus obtain higher federal matching funds than allowed under Medicaid. The Department of Health and Human Services Office of Inspector General (OIG) concluded that Medicaid-eligible children were not being enrolled in SCHIP by the 13 states that administer separate child health care programs. Furthermore, the issue of appropriate enrollment is not limited to states with completely separate child health programs but also applies to those states with combination programs and Medicaid expansions, which also receive the higher SCHIP matching rate. The OIG could not conclude whether states were reducing the number of uninsured children and meeting the objectives and goals they established in their SCHIP programs. The OIG found that some states had set program goals without considering …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Financial Audit: American Battle Monuments Commission's Financial Statements for Fiscal Years 2001 and 2000 (open access)

Financial Audit: American Battle Monuments Commission's Financial Statements for Fiscal Years 2001 and 2000

A letter report issued by the General Accounting Office with an abstract that begins "GAO reviewed the financial statement audit reports for the American Battle Monuments Commission (ABMC) for fiscal years 2000 and 2001. GAO found that (1) the consolidated financial statements for fiscal year 2001 and comparative consolidated totals for fiscal year 2000 are presented fairly in conformity with U.S. generally accepted accounting principles; (2) although internal controls should be improved, AMBC had effective internal control over financial reporting and compliance with laws and regulations as of September 30, 2001; and (3) there was no reportable noncompliance with laws and regulations."
Date: March 1, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Tactical Aircraft: F-22 Delays Indicate Initial Production Rates Should Be Lower to Reduce Risks (open access)

Tactical Aircraft: F-22 Delays Indicate Initial Production Rates Should Be Lower to Reduce Risks

A letter report issued by the General Accounting Office with an abstract that begins "The F-22 aircraft is designed to be less detectable, capable of flying at higher speeds for longer distances, and able to provide the pilot with substantially improved awareness of the surrounding situation than the F-15 it will replace. The Air Force began the F-22 development program in 1991 and plans to complete it by March 2004. In 1998, following repeated increases in the program's estimated development cost, Congress capped developmental costs at $20.443 billion. The F-22 program did not meet key schedule goals for 2001, the cost to complete planned development is likely to exceed the $21 billion reported to Congress, and the program is not far enough along in flight-testing to confirm Air Force estimates of the aircraft's performance. Despite progress in testing the aircraft's capabilities, problems and delays continue to plague the assembly and delivery of development test aircraft, and the flight-test program is less efficient than planned. Furthermore, flight-test delays make it unlikely that the planned development program can be completed within the current cost goal. On the basis of initial testing, the Air Force projects that the F-22 will meet or exceed …
Date: March 5, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Nuclear Security: Lessons to Be Learned from Implementing NNSA's Security Enhancements (open access)

Nuclear Security: Lessons to Be Learned from Implementing NNSA's Security Enhancements

A letter report issued by the General Accounting Office with an abstract that begins "In response to persistent security weaknesses at nuclear weapons facilities during the late 1990s, the Department of Energy (DOE) undertook several initiatives and Congress created the National Nuclear Security Administration (NNSA) as a separate entity with DOE. DOE and NNSA have made progress in implementing many of the 75 initiatives undertaken since 1998. Lessons from these initiatives could help improve implementation of future efforts. DOE and NNSA have completed 64 percent of the initiatives, and most of the rest should be completed by December 2002. NNSA has begun a security organization and program to safeguard nuclear information and materials, but several key issues still need to be addressed to ensure the new program's effectiveness. NNSA has almost completed staffing the two new offices created to lead its security and counterintelligence activities and, with DOE, is completing a detailed review of security policies and procedures. NNSA has also begun specific activities, including training, to create a security-oriented culture in its organization."
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Regulatory Programs: Balancing Federal and State Responsibilities for Standard Setting and Implementation (open access)

Regulatory Programs: Balancing Federal and State Responsibilities for Standard Setting and Implementation

A letter report issued by the General Accounting Office with an abstract that begins "Both federal and state governments exercise regulatory authority in many of the same policy areas. In enacting new legislation in these shared areas, Congress must provide federal protections, guarantees, or benefits while preserving an appropriate balance between federal and state regulatory authority and responsibility. State efforts can be directed toward federal or nationally shared regulatory objectives through various arrangements, each of which reflects a way to define and issue regulations or standards and assign responsibility for their implementation or enforcement. Regulatory and standard-setting mechanisms for achieving nationwide coverage include (1) fixed federal standards that preempt all state regulatory action, (2) minimum federal standards that preempt less stringent state laws but permit states to establish more stringent standards, (3) the inclusion of federal regulatory provisions in grants or other forms of assistance, (4) cooperative programs in which voluntary national standards are formulated by federal and state officials working together, and (5) widespread state adoption of voluntary standards formulated by quasi-official entities. The first two of these mechanisms involve preemption; the other three represent alternative approaches. Each represents a different combination of federal and state regulatory authority. The …
Date: March 20, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Wildland Fire Management: Improved Planning Will Help Agencies Better Identify Fire-Fighting Preparedness Needs (open access)

Wildland Fire Management: Improved Planning Will Help Agencies Better Identify Fire-Fighting Preparedness Needs

A letter report issued by the General Accounting Office with an abstract that begins "Each year, fires on federal lands burn millions of acres and federal land management agencies spend hundreds of millions of dollars to fight them. Wildland fires also threaten communities adjacent to federal lands. The Departments of Agriculture (USDA) and the Interior, the lead federal agencies in fighting wildfires, jointly developed a long-term fire-fighting strategy in September 2000. Five federal land management agencies--the Forest Service, the Bureau of Land Management, the Bureau of Indian Affairs, the National Park Service, and the Fish and Wildlife Service--are working together to accomplish the plan's objectives. GAO found that the Forest Service and Interior have not effectively determined the amount of personnel and equipment needed to respond to and suppress wildland fires. Although the agencies have acquired considerably more personnel and equipment than were available in 2000, they have not acquired all of the resources needed to implement the new strategy. Despite having received substantial additional funding, the two agencies have not yet developed performance measures. The Forest Service simply measures the amount of fire-fighting resources it will be able to devote to fire fighting at each location, regardless of risk. …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Debt Collection Improvement Act of 1996: Department of Agriculture's Farm Service Agency Has Not Yet Fully Implemented Certain Key Provisions (open access)

Debt Collection Improvement Act of 1996: Department of Agriculture's Farm Service Agency Has Not Yet Fully Implemented Certain Key Provisions

A letter report issued by the General Accounting Office with an abstract that begins "The Debt Collection Improvement Act of 1996 seeks to maximize the collection of billions of dollars of nontax delinquent debt owed to the federal government. The act requires agencies to refer eligible debts delinquent more than 180 days to the Department of the Treasury for payment offset and to Treasury or a Treasury-designated debt collection center for cross-servicing. The Treasury Offset Program includes the offset of benefit payments, vendor payments, and tax refunds. Cross-servicing involves locating debtors, issuing demand letters, and referring debts to private collection agencies. The Farm Service Agency (FSA) has initiatives to ensure the timely referral of all delinquent debt. However, the agency's failure to make the act a priority has left key provisions of the legislation unimplemented and has severely reduced opportunities for collection. FSA lacks effective procedures and controls to identify and promptly refer eligible delinquent debts to Treasury for collection action. GAO identified several obstacles to FSA's establishment and implementation of an effective and complete debt-referral process. In the four states with the highest dollar amounts of federal debt excluded from the Treasury Offset Program, GAO reviewed FSA's use of …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Farm Credit Administration: Oversight of Special Mission to Serve Young, Beginning, and Small Farmers Needs to Be Improved (open access)

Farm Credit Administration: Oversight of Special Mission to Serve Young, Beginning, and Small Farmers Needs to Be Improved

A letter report issued by the General Accounting Office with an abstract that begins "GAO reviewed the Farm Credit Administration's (FCA) regulation of the Farm Credit System (System) to ensure compliance with its statutory mission to serve young, beginning, and small farmers (YBS). FCA has issued YBS-related policies and guidance, designed and implemented a YBS examination protocol, and examined institutions for compliance with YBS requirements. However, FCA has not promulgated regulations to define standards and clarify what constitutes an acceptable YBS program. GAO also found that FCA failed to follow examination procedures and document examination conclusions in the YBS program. Slightly more than half of the institutions in the System had a YBS program or service in place. Nearly one third had set numerical goals for YBS service, although most were not conducting demographic studies. Half had YBS marketing and outreach efforts in place, and most were coordinating their YBS offerings with federal, state, or other governmental or private credit sources."
Date: March 8, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Federal Employees: OPM Data Do Not Identify if Temporary Employees Work for Extended Periods (open access)

Federal Employees: OPM Data Do Not Identify if Temporary Employees Work for Extended Periods

A letter report issued by the General Accounting Office with an abstract that begins "In the early 1990s, concerns arose that federal agencies were retaining employees in an ongoing series of temporary appointments without benefits or tenure. For fiscal years 1991 through 2000, 10 agencies accounted for 90 percent of all temporary limited employees hired governmentwide. During this period, the number of temporary limited employees hired governmentwide declined by 47 percent--from 282,135 in fiscal year 1991 to 150,395 in fiscal year 2000. Most temporary limited employees were full-time hires in white-collar jobs who received some benefits, including annual pay adjustments and premium pay. A survey done at the 10 agencies indicated that seasonal work was the primary reason for using such employees, followed by peak workloads. The office automation clerical and assistance series was the most often reported occupational series for fiscal year 2000. Recent studies suggest that federal agencies and private sector firms use temporary employees for similar reasons--often staffing flexibility. Because temporary limited employees were serving for years under temporary appointments without the benefits afforded other long-term employees, the Office of Personnel Management (OPM) revised its regulations in 1994 to ensure that temporary employees were "used to meet …
Date: March 1, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Child Support Enforcement: Clear Guidance Would Help Ensure Proper Access To Information and Use of Wage Withholding by Private Firms (open access)

Child Support Enforcement: Clear Guidance Would Help Ensure Proper Access To Information and Use of Wage Withholding by Private Firms

A letter report issued by the General Accounting Office with an abstract that begins "To increase child support collections, Congress has considered proposals to improve the ability of private firms to gather information to help locate noncustodial parents and enforce the payment of child support. At the end of fiscal year 2000, the Office of Child Support Enforcement (OCSE) indicated that $89 billion in child support was owed but unpaid--a 96-percent increase since the end of fiscal year 1996. GAO believes that this amount is understated. Thousands of private and public sector entities can collect child support. Both private firms and state agencies reported collections from about 60 percent of their cases. Twenty-two of the 24 private firms GAO reviewed reported that they relied on private information vendors--commercial firms that sell information such as addresses, telephone numbers, and social security numbers--as their primary information source, whereas about one-third of state agencies reported using this source. State agencies relied heavily on state and federal automated databases to locate noncustodial parents and their assets. Additionally, private firms and the state agencies reported calling noncustodial parents to collect child support. However, only the private firms called third parties, such as relatives and neighbors …
Date: March 26, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Desktop Outsourcing: Positive Results Reported, but Analyses Could Be Strengthened (open access)

Desktop Outsourcing: Positive Results Reported, but Analyses Could Be Strengthened

A letter report issued by the General Accounting Office with an abstract that begins "GAO reviewed federal agencies' use of "seat management"--an information technology (IT) outsourcing alternative for distributed computing services. Under "seat management," contractor-owned desktop and other computing hardware, software, and related services are bundled and provided on the basis of a fixed price per unit. No single overarching reason emerged for agencies adoption of seat management. The most common rationales were to improve IT management, improve user support and productivity, and upgrade agency IT. All six agencies GAO reviewed reported that their seat management approaches had yielded positive results, such as better IT management and desk-help support. However, GAO could not determine whether any of the agencies were achieving expected costs benefits because they did not perform sufficient up-front analyses of their baseline and projected costs and benefits or routinely monitor all actual seat management costs and benefits. Four of the six agencies identified risks associated with seat management, such as possible cost overruns, schedule delays, or contractor performance problems. However, none of the agencies prioritized their risks, and only one identified actions to mitigate risks before implementing seat management. Agencies and seat management contractors have identified the …
Date: March 29, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Financial Audit: Senate Restaurants Revolving Fund for Fiscal Years 2001 and 2000 (open access)

Financial Audit: Senate Restaurants Revolving Fund for Fiscal Years 2001 and 2000

A letter report issued by the General Accounting Office with an abstract that begins "GAO contracted with Clifton Gunderson LLP to audit the financial statements of the Senate Restaurants Revolving Fund for fiscal years 2001 and 2000. Clifton Gunderson LLP found that (1) the financial statements were fairly presented in conformity with U.S. generally accepted accounting principles, (2) the fund maintained effective internal control over financial reporting and compliance with laws and regulations, and (3) there was no reportable noncompliance with selected provisions of the laws and regulations it tested."
Date: March 15, 2002
Creator: United States. General Accounting Office.
System: The UNT Digital Library