Corporations, design firms, technology, and furniture companies are rethinking the concept of the ‘workplace’ environment and built ‘office’ in an effort to respond to changing characteristics of the workplace. The following report presents a case study, post-occupancy assessment of an architecture firm’s relocation of their corporate headquarters in Dallas, TX. This ethnographic research transpired from September 2013 to February 2014 and included participant observation, employee interviews, and an office-wide employee survey. Applying a user-centered approach, this study sought to identify and understand: 1) the most and least effective design elements, 2) unanticipated user-generated (“un-designed”) elements, 3) how the workplace operates as an environment and system of design elements, and 4) opportunities for continued improvement of their work environment. This study found that HKS ODC successfully increased access to collaborative spaces by increasing the size (i.e. number of square feet, number of rooms), variety of styles (i.e. enclosed rooms, open work surfaces), and distribution of spaces throughout the office environment. An increase in reported public transit commuting from 6.5% at their previous location to 24% at HKS ODC compares to almost five times the national public transit average (5%) and fifteen times the rate of Texas workers (1.6%) and Dallas-Fort Worth-Arlington, …

This study represents a community needs assessment conducted for Trans.lation Vickery Meadow, a community-based organization in a North Dallas community, Vickery Meadow. Vickery Meadow is a community where refugee resettlement agencies place incoming clients, and therefore, there is a focus on immigrants and refugees in this study. Using theoretical conceptions of development, immigration policy, and the refugee resettlement process, this project measured residential perceptions of Vickery Meadow, the operations of Trans.lation Vickery Meadow, and overall community needs. Also included are perceptions of Trans.lation Vickery Meadow members concerning community needs and the operations of Trans.lation. Recommendations are made based upon research and conclusions from fieldwork.

Equitable access to healthy food is a multifaceted issue faced by many underserved populations. Intimate understanding of individual communities’ food practices allows for the creation of community-based interventions that elaborate upon specific needs and desires. Through collaborative research and action, this study aims to become better informed of the current eating habits of community members participating in The Happy Kitchen program at Wesley Rankin Community Center in West Dallas, how those habits have changed over time, and the factors that contribute to access and utilization of a healthy diet. This research seeks to develop a dialectical relationship between the participants and GROW North Texas to design relevant cooking classes and interventions in West Dallas; thereby increasing access to and consumption of nutritious food.

Torture survivors find difficulty navigating through an unfamiliar healthcare and social service system. Many survivors who already face Post Traumatic Stress Disorder (PTSD), anxiety, and depression also endure a secondary threat which leads to re-traumatization through the struggles of acculturation. The aim of this study is to determine: 1. Identify differences and assumptions between service providers’ and clients’ definitions of self-sufficiency; 2. Examine prominent barriers to self-sufficiency that survivors encounter; 3. Pinpoint the survival strategies that survivors use in order to cope with life in DFW; 4. Determine what resources CST staff, area service providers, and survivors feel need to be improved for CST and the DFW metroplex.

The Bonton and Ideal neighborhoods in Dallas Texas, developed in the early 1900s, experienced physical and social decay throughout the 1980s. Neighborhood organizations and resident activism were vital to the rebirth of the community in the 1990s. Current revitalization efforts taking place there have been a source of contention as the neighborhood continues to overcome inequalities created by decades of racialized city planning initiatives. This thesis focuses on how the structuring structure of whiteness has historically affected, and continues to affect, the neighborhoods of Ideal and Bonton, as well as acts to identify how black residents have navigated their landscape and increased their collective capital through neighborhood activism.

This work addresses the experiences of female asylum seekers from Central and Mexico currently living in Dallas, TX. The main purpose is to analyze how these women engage in the gendered processes of both migrating to and accessing legal resources and protection within the United States. As the women move through male-dominated spaces in their home country, the borderlands, and the asylum court they must challenge the patriarchal institutions that attempt to silence their narratives and criminalize their bodies. Their physical wounds become evidence in the courtroom, while outside of the courtroom their movements are monitored and tracked through multiple mechanisms of state control: ankle monitors, detention centers, ICE check-ins. They face intersectional discrimination as they are targeted as both women and immigrants. However, these female asylum seekers are not victims. They constantly display agency as they represent themselves in court, find solace in their faith, and form community with each other.

When US veterans return home from serving their country reintegrating into civilian society is difficult. Adjustment is often associated with mental health stress and personal instability. One of the biggest predictors of successful reintegration is homeownership. The research is in partnership with Dallas Area Habitat for Humanity. The research seeks to explore the challenges veterans face when seeking homeownership.

Through ethnography influenced by public health and anthropological theory, I explored the cultural perceptions of autism among eight caregivers whose children received services from a local Dallas-Fort Worth autism treatment organization. Participant observations and semi-structured interviews with caregivers and program employees provided a rich and nuanced view into the state of care currently available in the DFW area while also highlighting areas for improvement. This research will be used to not only identify the barriers faced by North Texas Families while seeking out care,but also the strategies the organization uses when connecting with families from different backgrounds.

This exploratory research focuses on identifying the roles and perspectives of community gardens in the Dallas area. Results from semi-structured interviews reveal the social and political makeup of the neighborhoods where the garden projects in this study are located. While these findings highlight the benefits of gardening in the city, they can also be contested spaces. In advocating for the proliferation of garden projects in the city, community organizations would benefit from understanding the nuances of garden initiatives and the way in which they are perceived by members of the garden, nearby residents, and policy makers.

Many senior citizens are surviving on minimal Social Security benefits and as a result, struggle with food security. Metrocrest Services in Farmers Branch, Texas, a suburb of Dallas, is a non-profit organization that provides several food programs to residents of the community including some programs that are specifically tailored to the needs of senior citizens. This project was to provide Metrocrest with an assessment of the food security of their senior clientele as well as other elderly residents of the Metrocrest service area and to evaluate the current senior focused programs. The project utilized qualitative research including both Metrocrest clients and residents who were not Metrocrest clients bot whose demographics were similar. The objectives were to determine the coping skills used by senior citizens in obtaining food, to assess seniors' awareness of the programs offered by Metrocrest, to discover barriers to accessing needed resources and to make recommendations of how programs could be improved or modified if needed. Through my research, I was able to present Metrocrest with a number of recommendations to improve their existing programs. I was also able to recommend some potential new programs that could be designed in conjunction with local senior centers to better serve …

The U.S. citizenship application process is a legal and symbolic journey shaped by many cultural processes. This research project aims to bring to light the experiences of immigrants and citizenship applicants living in Dallas, Texas, to promote a better understanding of Dallas' increasingly diverse population. In addition, the purpose of this project is to provide insights to a specific client, the office of Dallas Welcoming Communities and Immigrant Affairs, about Dallas' lawful permanent residents who are eligible for citizenship and their reasons for pursuing citizenship status. The data for this project was collected through observation at various citizenship workshops and community events, as well as through semi-structured interviews with 14 U.S. citizenship applicants. Reasons for applying for U.S. citizenship discussed in this project include a desire for membership in U.S. society, access to better educational and economic opportunities, improved ease of travel and the desire to vote. Barriers to the citizenship process discussed in this project include the amount of time one must dedicate to the application, lack of clear knowledge about the process and the financial cost of the application. Other themes include the effects of capital on applicant's experience with the citizenship process, symbolic meanings of citizenship, transnationalism …

The Society for the Prevention of Cruelty to Animals of Texas in Dallas, Texas offers an array of services and programs to residents in southern Dallas and other areas. However, interest in the state of access to veterinary care has been questioned for southern Dallas residents. In an area that faces certain compounding stressors, such as food deserts and transportation difficulties, a lack of access to veterinary care for pet owners is considered an additional possible stressor. Pet owners in southern Dallas, along with the SPCA of Texas, contemplate how to best provide medical care for local pets. In this body of work, I describe community access to veterinary services in southern Dallas. I provide a resident-centered explanation based on in-depth interviews with locals that discuss the current state of access to veterinary services while simultaneously analyzing the links between access to veterinary care, the area of southern Dallas itself, and ongoing issues with roaming and stray dogs.

Changing national policies in recent years represent an unprecedented attack on refugee resettlement in the United States. In this period of political and social uncertainty, understanding the barriers to refugee economic integration is more critical than ever. Following a review of existing literature on refugee resettlement and economic integration, this research assesses experiences of refugee employment in Dallas, Texas—one of the cities that resettles the most new refugees nationwide—through investigating the experiences of four key populations: resettled individuals themselves (including refugees, asylees, and SIVs), resettlement caseworkers, third-party staffing agencies, and the management/HR staff of refugee employers. These diverse perspectives will assist in understanding the structural constraints that shape refugee employment services, as well as the interaction of these various individuals and organizations as parts of a dynamic system. The project also aims to explore employers' experiences of hiring refugees and working with resettlement programs, as the perspectives of entrepreneurs and the business community are those most likely to influence the attitudes of legislators and encourage renewed support of resettlement in Texas. The conclusion of this study offers recommendations for how resettlement organizations can navigate the ambiguities of a resettlement system driven by neoliberal economics and a push for rapid employment …

The primary goal of the research project was to organize a community needs assessment, which culminated in a report attached in the appendix. Data from sixteen interviews with community leaders involved in mental health promotion throughout Dallas County, Texas was used as the foundation of the professional report. This data revealed several key barriers faced by those with mental illness in their ability to access mental health services in Dallas County. The information gathered prompted further exploration into the intersection between public transit and mental health. Transit became the focus of this work when it came up as simultaneously a barrier to care and mode of prevention in the majority of the interviews. Interestingly, Dallas County has public plans to address transit related disparities; however, their intervention pulls from strategies determined to be ineffectual among the poor and disenfranchised. In this work we explore community needs and the civic culture of Dallas with a specific focus on transportation.