Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on how census operations and data accuracy could be affected if the Bureau of the Census were to include a coverage improvement program known as Post Census Local Review (PCLR) in the 2000 census."

A letter report issued by the General Accounting Office with an abstract that begins "Labor negotiations in the airline industry fall under the Railway Labor Act. Under this act, airline labor contracts do not expire, but instead, become amendable. To help labor and management reach agreement before a strike occurs, the act also provides a process--including possible intervention by the President--that is designed to reduce the incidence of strikes. Despite these provisions, negotiations between airlines and their unions have sometimes been contentious, and strikes have occurred. Because air transportation is such a vital link in the nation's economic infrastructure, a strike at a major U.S. airline may exert a significant economic impact on affected communities. Additionally, if an airline's labor and management were to engage in contentious and prolonged negotiations, the airline's operations--and customer service--could suffer. GAO was asked to examine trends in airline labor negotiations in the 25 years since the industry was deregulated in 1978, the impact of airline strikes on communities, and the impact of lengthy contract negotiations and nonstrike work actions (such as "sickouts") on passengers."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Department of Justice's (DOJ) development and implementation of the National Motor Vehicle Title Information System (NMVTIS), focusing on: (1) the status of NMVTIS; and (2) whether DOJ had evaluated NMVTIS' expected costs and benefits to ensure that additional federal investment in NMVTIS is justified."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed companies in the chemical, agricultural, and brewing industries inspected under the Convention on the Prohibition of the Development, Production, Stockpiling and Use of Chemical Weapons and on Their Destruction (Chemical Weapons Convention), focusing on: (1) how companies protect proprietary information during inspections; (2) any adverse publicity for companies as a result of being inspected; and (3) the costs to companies of being inspected."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Army's Family of Medium Tactical Vehicles (FMTV) program, focusing on: (1) the causes and effects of the contractor's delays in delivering acceptable trucks; and (2) the Army's actions to mitigate corrosion problems on FMTV trucks."

Testimony issued by the General Accounting Office with an abstract that begins "The major network carriers dominate traffic at most of their large hubs and extensive evidence exists that fares in markets where competition is absent are consistently above competitive levels. GAO believes that the oversight scheme contemplated when the industry was deregulated--with antitrust enforcement by the Department of Justice (DOJ) and oversight of unfair trade practices by the Department of Transportation (DOT)--has not been entirely successful in preserving and ensuring competition. Although the current legislative scheme grants explicit authority for DOT to regulate unfair competitive practices, the legislation does give DOT substantial leeway on the scope of its action. Thus, with the range of competitive challenges confronting the industry and directly affecting consumers, especially in the face of unprecedented industry consolidation, GAO believes there is merit in the overall intent of the proposed Aviation Competition Restoration Act to direct DOT to actively monitor the state of competition in the industry and to institute remedial actions as appropriate."

A letter report issued by the General Accounting Office with an abstract that begins "The security of U.S. commercial aviation is a long-standing concern, and substantial efforts have been undertaken to strengthen it. One of these efforts is the development of a new Computer-Assisted Passenger Prescreening System (CAPPS II) to identify passengers requiring additional security attention. The development of CAPPS II has raised a number of issues, including whether individuals may be inappropriately targeted for additional screening, and whether data accessed by the system may compromise passengers' privacy. GAO was asked to determine (1) the development status and plans for CAPPS II; (2) the status of CAPPS II in addressing key developmental, operational, and public acceptance issues; and (3) other challenges that could impede the successful implementation of the system."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on data sharing among federally funded benefit and loan programs, focusing on: (1) the data that selected benefit and loan programs use to verify self-reported, eligibility-related information; (2) whether additional data sharing with federal, state, and local governments, or private entities, could avoid some improper payments; and (3) the legal or other barriers to enhanced data sharing."

Correspondence issued by the General Accounting Office with an abstract that begins "Well-designed and properly implemented general and application controls are essential to protect the Bureau of Public Debt's (BPD) computer resources and operational environment from inappropriate disclosure and modification of sensitive information, misuse or damage of computer resources, and disruption of critical operations. BPD needs to take preventive measures to further reduce threats to its computer resources and operating environment from unintentional errors or omissions or intentional modification, disclosure, or destruction of data and programs by disgruntled employees, intruders, or hackers. BPD has addressed most of the vulnerabilities GAO identified as part of its audits for fiscal years 1997 through 1999 and has already taken steps to resolve the new vulnerabilities GAO cited in its fiscal year 2000 audit. However, further actions are required to fully address the vulnerabilities discussed in this letter."

A letter report issued by the General Accounting Office with an abstract that begins "Business-owned life insurance is permanent insurance held by employers on the lives of their employees, and the employer is the beneficiary of these policies. Its attractive features, common to all permanent life insurance, generally include both tax-deferred accumulation of earnings on the policies' cash value and tax-free receipt of the death benefit. Legislators have expressed concerns about the ability of employers to receive tax-favored treatment from insuring their employees' lives. GAO was asked to discuss (1) the prevalence and use of business-owned life insurance, (2) federal and state regulation and oversight of these policies, and (3) the potential usefulness of and costs associated with obtaining more comprehensive data on business-owned life insurance."

A letter report issued by the General Accounting Office with an abstract that begins "According to United Nations data, Cambodia has received more than $3 billion in assistance since 1993. Although Cambodia has achieved relative peace and stability, continued widespread corruption and a weak judicial system undermine efforts to reduce poverty and foster economic growth. Since 1993, the United States has provided Cambodia with over $200 million to reduce poverty and foster economic growth. This assistance has included programs to strengthen democracy, improve education and health care, and address problems posed by land mines. To address weaknesses in Cambodia's economic, social, and legal foundations, the Cambodian government and international donors of financial and technical assistance have established goals for strengthening governance in seven areas: increasing government revenue and strengthening budget management; creating a smaller, more professional military; providing Cambodian citizens with legal titles to land; developing Cambodia's weak legal framework and establishing an independent and competent judiciary; reducing risks in corrupt activities in the public sector and making public officials more accountable for their behavior; restructuring the civil service so that it can effectively provide services such as health care, primary education, and licenses to begin businesses; and preserving Cambodia's …

A letter report issued by the General Accounting Office with an abstract that begins "Millions of people who live and work near eight Army storage facilities containing 30,000 tons of chemical agents are at risk of exposure from a chemical accident. In 1988, the Army established the Chemical Stockpile Emergency Preparedness Program (CSEPP) to assist 10 states with communities near these eight storage facilities. The Army and the Federal Emergency Management Agency (FEMA) share the federal government's responsibility for the program's funding and execution. Since its inception, the program has received more than $761 million in funding. One third of this amount has been spent to procure critical items. Because each community has its own site-specific requirements, funding has varied greatly. For example, since the states first received program funding in 1989, Illinois received as little as $6 million, and Alabama received as much as $108 million. GAO found that many of the states have made considerable progress in preparing to respond to chemical emergencies. Three of the 10 states in the CSEPP are fully prepared to respond to an emergency and four others are making progress and are close to being fully prepared. This is a considerable improvement since …

Testimony issued by the General Accounting Office with an abstract that begins "In 2001, the Department of Health and Human Services' (HHS) Administration for Children and Families (ACF) implemented the Child and Family Services Reviews (CFSR) to increase states' accountability. The CFSR uses states' data profiles and statewide assessments, as well as interviews and an on-site case review, to measure state performance on 14 outcomes and systemic factors, including child well-being and the provision of caseworker training. The CFSR also requires progress on a program improvement plan (PIP); otherwise ACF may apply financial penalties. This testimony is based on our April 2004 report and addresses (1) ACF's and the states' experiences preparing for and conducting the statewide assessments and on-site reviews; (2) ACF's and the states' experiences developing, funding, and implementing items in PIPs; and (3) any additional efforts that ACF has taken beyond the CFSR to improve state performance. For the April 2004 report, we surveyed all 50 states, the District of Columbia, and Puerto Rico regarding their experiences throughout the CFSR process, visited 5 states to obtain first-hand information, and conducted a content analysis of all 31 available PIPs as of January 1, 2004. We also interviewed HHS …

A letter report issued by the General Accounting Office with an abstract that begins "Immunizations are considered one of the leading public health achievements of the 20th century. Mandatory immunization programs have eradicated polio and smallpox in the United States and reduced the number of deaths from several childhood diseases, such as measles, to near zero. A consistent supply of many different vaccines is needed to support this effort. Recent childhood vaccine shortages have prompted federal authorities to recommend deferring some immunizations and have caused states to reduce immunization requirements. At the state and local levels, 49 state immunization programs reported rationing one or more vaccines. Shortages have also prompted most states to waive or change immunization requirements for school and day care programs so that children who have not received all mandatory immunizations could enroll. Many factors contributed to recent vaccine shortages, and while these have largely been resolved, the potential exists for future shortages. On the supply side, some manufacturers had production problems, causing them to fall below their expected output, while others discontinued making some vaccines altogether. On the demand side, one manufacturer could not keep pace with the greater-than-expected demand for a new recommended vaccine. Federal …

A letter report issued by the General Accounting Office with an abstract that begins "In 1935, the federal National Labor Relations Act provided U.S. workers the right to bargain over wages, hours, and other terms and conditions of employment with their employers, forming the framework for collective bargaining in the United States. The Act allowed workers to join together to form unions and required that employers recognize certified employee unions and bargain "in good faith." Although the Act applied broadly to "employees," it and subsequent amendments excluded certain groups of workers from its coverage. Three-quarters of the civilian workforce--or 103 million of the 135 million people in the labor force as of February 2001--had some form of collective bargaining rights from federal, state, or local statutes. In contrast, 32 million civilian workers were without collective bargaining rights under any law, either federal and state. The portion of the total labor force with collective bargaining rights has likely increased since 1959. Since 1959, no major group of workers has lost bargaining rights under the Act. However, other federal, state, and local laws have extended rights to some workers in the groups excluded from the Act, providing bargaining rights to 14.5 million …

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on interagency counterterrorist operations, focusing on: (1) how agencies worked together in counterterrorist operations and special events; (2) strengths and weaknesses of international and domestic counterterrorist exercises; and (3) agency and interagency processes to capture and share lessons learned."

A letter report issued by the General Accounting Office with an abstract that begins "As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and systems are adopted that are consistent with prevailing best practices and contribute to concrete organizational results. Ultimately, however, the federal government needs to change its culture to become more results-oriented, client- and customer-focused, and collaborative in nature. On November 6, 2003, GAO hosted a forum to discuss what it means for a federal agency to be high-performing in an environment where results and outcomes are increasingly accomplished through partnerships that cut across different levels of government and different sectors of the economy. The forum included discussions of the metrics, means, and mechanisms that a federal agency should use to optimize its influence and contribution to nationally important results and outcomes. The forum included representatives of the public, not-for-profit, and for-profit sectors as well as academia who are knowledgeable of what it takes …

Correspondence issued by the General Accounting Office with an abstract that begins "This is a follow up to our April 30, 2003, testimony on the proposed Services Acquisition Reform Act of 2003 (SARA). Because our testimony was based on a section-by-section analysis of the proposed legislation, the House Committee on Government Reform requested that we review the specific provisions of the bill as introduced and provide any additional comments."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the actions taken by the Department of Defense (DOD) to improve the accuracy of its cost reporting for contract services."

A letter report issued by the General Accounting Office with an abstract that begins "Government purchase cards have streamlined the process of acquiring goods and services by allowing employees to purchase directly from merchants rather than going through the regular procurement process. The government spent $13.8 billion using purchase cards in fiscal year 2001. However, the government does not know how purchase card spending impacts small businesses and other socioeconomic categories, such as woman-owned small businesses, and small disadvantaged businesses. Because of these uncertainties, the General Services Administration (GSA), which administers the purchase card program, has begun to collect socioeconomic data on merchants doing business with the federal government through purchase cards. This report assesses GSA's efforts and identifies the challenges to collecting and reporting this data."

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Energy (DOE), the largest civilian contracting agency in the federal government, relies primarily on contractors to operate its sites and carry out its diverse missions, such as maintaining the nuclear weapons stockpile, cleaning up radioactive and hazardous wastes, and performing research. Although federal law generally requires federal agencies to use competition in selecting a contractor, until the mid-1990s, DOE contracts for the management and operation of its sites generally fit within an exception that allowed for the use of noncompetitive procedures. Since 1996, DOE has made progress toward implementing contract reform initiative in three key areas--developing alternative contracting approaches, increasing competition, and using performance-based contracts. However, DOE continues to encounter challenges in implementing these initiatives. Although DOE has made strides in implementing contract reform initiatives, it is difficult to determine whether contractors' performance has improved because objective performance information is scarce. Over the past 8 years, DOE has primarily gauged progress by measuring its implementation of the reforms, such as the number of contracts competed each year, and by reviewing individual contract performance incentives. DOE faces a fundamental challenge to ensuring the effectiveness …

Testimony issued by the General Accounting Office with an abstract that begins "This testimony discusses the results of security tests we performed in which agents of the Office of Special Investigations (OSI), acting in an undercover capacity, entered the United States from various countries in the Western Hemisphere using counterfeit documentation and fictitious identities. This work was initially undertaken at the request of the Senate Finance Committee and was continued at the request of the Subcommittee on Immigration, Border Security, and Claims, House Committee on the Judiciary. The purpose of our tests was to determine whether U.S. government officials conducting inspections at ports of entry would detect the counterfeit identification documents."

A letter report issued by the General Accounting Office with an abstract that begins "The U.S. Customs Service and the Immigration and Naturalization Service (INS) use different provisions to calculate pay for officers. Fundamental differences in how work is scheduled and how hours are counted also result in pay differences. For overtime, Sunday, and holiday work, Customs officers are generally paid for hours worked, whereas INS officers are often paid on the basis of minimum periods of time worked. Night pay is also fundamentally different. Foreign language awards and the inclusion of overtime pay in calculating retirement benefits are other examples of pay provisions that apply to Customs officers but not to INS officers. Because Customs and INS schedule work differently, it is difficult to compare the two systems and to analyze the effects of differences on officers' pay."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the weaknesses of the Customs Service's Automated Commercial Environment (ACE) project."