Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed Internet-related cramming, which is the inclusion of unauthorized, misleading, or deceptive charges on a consumer's telephone bill, focusing on: (1) the extent of cramming complaints; (2) state and federal regulatory initiatives to protect consumers from cramming; and (3) state and federal enforcement actions against companies engaged in cramming."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the financial condition of the Federal Emergency Management Agency's National Flood Insurance Program, focusing on the: (1) financial results of the program's operations since fiscal year 1993; (2) major factors contributing to the financial difficulties faced by the program; and (3) actions taken by and plans of the Federal Insurance Administration that may affect the program's financial health."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the semiannual reporting requirements contained in the Inspector General (IG) Act of 1978, focusing on the: (1) composition of the semiannual reports; and (2) views of a range of individuals--IGs, agency managers, and congressional staff--on the usefulness of the reports and what modifications, if any, should be made to the semiannual reporting requirements."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the reasons for the losses being incurred by the Guaranteed Business and Industry Loan Program, focusing on the Rural Business-Cooperative Service's experience with business and industry guaranteed loans made during fiscal year (FY) 1994 through FY 1998 on which the Service paid losses."

A chapter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO assessed the progress of the Air Force's depot maintenance reform initiatives to improve the efficiency and responsiveness of its industrial operations."

A briefing report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on its analysis of federal counterterrorist exercises."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided a historical analysis of the Navy's decisions to lease Sealift tankers, Maritime Prepositioning Ships, T-5 replacement tankers, and Chouest specialized support vessels, focusing on: (1) the basis and support for the Navy's lease decisions; (2) past concerns regarding those decisions; and (3) legislative and regulatory changes that affect current and future leasing decisions."

A chapter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO: (1) provided information on the usefulness of publicly available environmental information to competitive intelligence professionals; and (2) assessed the Environmental Protection Agency's (EPA) efforts to address industries' concerns about providing the public with access to sensitive business information."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO examined the activities of the U.S. Export Assistance Centers (USEAC) network, focusing on: (1) the nature of coordination among the federal agencies participating in the USEAC network and between these agencies and nonfederal export-service providers; and (2) USEAC assistance to firms that export services and to firms that are not ready to export but show potential and interest in doing so. The three federal agencies participating in the USEAC network include the Department of Commerce, the Export-Import Bank, and the Small Business Administration (SBA)."

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the level of federal assistance provided to Suffolk County, New York, as well as data on incomes and the distribution of population within the county."

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed five of the Legal Services Corporation's (LSC) largest grantees, focusing on whether the grantee: (1) properly documented the client's eligibility; (2) provided legal services within the past year; and (3) reported duplicate cases."

A statement of record issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Customs Service's efforts to combat drug-related corruption, focusing on: (1) the extent to which Customs has complied with policies and procedures for ensuring employee integrity; (2) an identification of the types of illegal drug-related activities of which Customs employees on the Southwest Border have been convicted; (3) an identification of the Department of the Treasury's organizational structures, policies, and procedures for handling allegations of drug-related employee misconduct and whether the policies and procedures were followed; and (4) the extent to which lessons learned from corruption cases closed in fiscal years 1992 through 1997 have led to changes in policies and procedures for preventing the drug-related corruption of Customs employees."

A statement of record issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Superfund hazardous waste cleanup program, focusing on: (1) the progress, cleanup pace, and accomplishments of the program; (2) trends in the amount of funds that the Environmental Protection Agency (EPA) spends on administrative and support activities in the program and the amount of these costs that it recovers from parties contributing to contamination at Superfund sites; (3) the number and types of waste sites that may be cleaned up by the program in the future; and (4) barriers to the redevelopment of brownfields--abandoned and idled industrial properties, often located in economically distressed urban areas--and federal efforts to remove these barriers."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the year 2000 compliance status of biomedical equipment, focusing on: (1) the status of the Food and Drug Administration's (FDA) Federal Year 2000 Biomedical Equipment Clearinghouse; (2) the Department of Health and Human Services' (HHS) and the Department of Veterans Affairs' (VA) positions on GAO's recommendation to obtain and review the test results supporting manufacturers' compliance certifications for critical care/life support medical devices; and (3) information on the biomedical equipment compliance status of health care providers."

A statement of record issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Federal Aviation Administration's (FAA) Air Traffic Control Modernization Program, focusing on: (1) the causes of the problems that have plagued FAA's modernization program for nearly two decades; (2) recent agency efforts to overcome these problems; and (3) the readiness of FAA and others to meet year 2000 requirements."

Other written product issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed the Department of Education's new rule on providing assistance to states for the education of children with disabilities and the early intervention program for infants and toddlers with disabilities. GAO noted that: (1) the final rule would implement changes made to the Individuals with Disabilities Education Act (Part B) and the Early Intervention Program for Infants and Toddlers with Disabilities (Part C of the act) by the 1997 amendments to the act; (2) the rule would revise the requirements on state complaint procedures under the Parts B and C programs; and (3) Education complied with applicable requirements in promulgating the rule."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the Federal Housing Administration's (FHA) single-family mortgage insurance program, focusing on: (1) the activities of FHA's home mortgage insurance program, including the extent to which home buyers use FHA insurance, the characteristics of these home buyers--including whether they were first-time home buyers--and how many of them might also qualify for private mortgage insurance; (2) comparing the insurance terms available through FHA's principal single-family mortgage insurance program with private mortgage insurance and guarantees from the Department of Veterans' Affairs (VA); and (3) examining the challenges FHA faces in ensuring the financial health of its Mutual Mortgage Insurance Fund."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed how Congress can use the Government Performance and Results Act to facilitate agency performance plans to oversee early childhood programs, focusing on: (1) how the Results Act can assist in management and congressional oversight, especially in areas where there are multiple programs; (2) how the Departments of Education and Health and Human Services (HHS)--which together administer more than half of the federal early childhood program funds--addressed early childhood programs in their strategic and fiscal year 1999 and 2000 performance plans and the extent to which recent plans show progress in coordinating early childhood programs."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed how best to ensure the long-term viability of the Social Security Program."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the U.S. Capitol Police's administrative operations, focusing on: (1) the U.S. Capitol Police's existing organizational strategies, structures, systems and processes; (2) the evaluation of the economy, efficiency, and effectiveness of systems, processes, controls, and information for each administrative operation; and (3) opportunities for improving the operational efficiency and effectiveness of each administrative operation. GAO selected Booz-Allen and Hamilton to conduct the evaluation."

Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the long-standing challenges facing the Department of Veterans Affairs in administering programs that provide financial and other benefits to veterans, their dependents, and survivors, focusing on: (1) recent progress the Veterans Benefits Administration (VBA) has made; (2) areas in which progress is lacking; and (3) changes in program design that could hold potential for greater gains."

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed whether the net excise tax revenue distributed to the Airport and Airway Trust Fund (AATF) for the fiscal year (FY) ended September 30, 1998, is supported by the underlying records."

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed whether the net excise tax revenue distributed to the Black Lung Disability Trust Fund (BLDTF) for the fiscal year (FY) ended September 30, 1998, is supported by the underlying records."

Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed whether the net federal unemployment taxes (FUTA) collected by the Internal Revenue Service (IRS) for the fiscal year ended September 30, 1998, are supported by the underlying records."