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Tracking Down the Problem: the development of a web-scale discovery troubleshooting workflow

Presentation for the 2017 North American Serials Interest Group. This presentation discusses the implementation of an error reporting link within the Summon web-scale discovery service, and the resultant troubleshooting workflows, types of errors encountered, and causes of frequently encountered errors.
Date: June 11, 2017
Creator: Enoch, Todd
System: The UNT Digital Library