This paper discusses improving access to web archives through innovative analysis of PDF content. The paper discusses the overall workflow and describes the tools used to extract document features. Findings suggest opportunities for the development of retrieval tools that will provide new ways of selecting content and building collections from large Web archives.

This presentation discusses collaboration between the reference and circulation departments as a means to improve the library experience for distance education patrons in an academic library. The two authors give perspectives from the University of North Texas (UNT) Libraries.

Presentation for the 2015 Texas Library Association (TLA) Annual Conference. This presentation discusses the results of a survey that was administered from October 27 through November 17, 2014. The survey assessed how Public Services employees rate the importance of Cataloging and Metadata Services activities, and how satisfied Public Services employees are with Cataloging and Metadata Services activities.

This presentation discusses assessment methods for UNT Libraries' professional development program.

Article discussing mentoring and growing library leaders.

Handout accompanying a presentation for the Texas Library Association (TLA) 2014 Annual Conference at the Reference Round Table. This handout includes literature review sources representing 50 years of reference service.

Presentation for the 2015 Texas Library Association (TLA) Annual Conference. This presentation discusses transforming an academic library from a traditional service model to a community partner.

This book is a collection of essays on sustaining digital libraries. The essays report on early findings from pioneers who have worked to establish digital libraries, not merely as experimental projects, but as ongoing services and collections intended to be sustained over time in ways consistent with the long-held practices of print-based libraries. Particularly during this period of extreme technological transition, it is imperative that programs across the nation and indeed the world - actively share their innovations, experiences, and techniques in order to begin cultivating new standard practices. The collective sentiment of the field is that we must begin to transition from a punctuated, project-based mode of advancing innovative information services to an ongoing programmatic mode of sustaining digital libraries for the long haul.

This presentation discusses the Chronicles in Preservation project. This project aims to study, document, and model the use of data preparation practices and distributed digital preservation frameworks to collaboratively preserve digitized and born-digital newspaper collections. This presentation gives the background of the Chronicles in Preservation project, the State of the Field report, and early findings.

This presentation was given for 'Increasing Faculty Usage of Streaming Video: A Webcast, sponsored by Alexander Street Press and Library Journal. In this presentation, the author discusses when and how video is used in instruction with examples and ideas for increasing faculties' usage of streaming videos.

This presentation discusses virtual reference services in libraries. The topics include virtual reference systems, with examples of what other institutions have adopted, collaborative virtual reference services with examples, and how reference librarians away from their desk and even off campus have developed new referencing services.

Poster presented at the 2014 Texas Conference on Digital Libraries (TCDL). This poster discusses web-based scholarly works repositories and the effect of institutional mandates on faculty attitudes towards institutional repositories.

Article discussing sexual misconduct with congregants or parishioners and crafting a model statute.

This video recording is of the faculty lecture series UNT Speaks Out on Unauthorized Immigration. This series features Dr. Valerie Martinez-Ebers, Dr. David Molina, Dr. Mariela Nuñez-Janes, and Shaun Chapa. Dr. Martinez-Ebers, professor of political science, will provide a demographic profile of the U.S. immigrant population and introduce the various policy options that have been discussed in Congress. Dr. Molina, professor of economics and interim director of UNT's Immigrant Research and Policy Center, will focus on policy and economic impacts of labor. Dr. Nuñez-Janes, professor of anthropology, and Shaun Chapa, graduate student, will discuss undocumented students as a case study. They focus on issues of policy and practices, drawing on the students' experiences to raise questions about cultural citizenship, assimilation as the proxy for legal rights, new forms of racism and educational equity.

Article on improving access to collections with an online holds service at the University of North Texas (UNT) Libraries.

Presentation on offering quality customer service on a budget. The author explains how the UNT Libraries improved workflows and services offered while cutting expenditures.

Presentation for the 2014 Oklahoma Library Association Annual Conference. This presentation discusses merging departments, service desks and staff and managing change while improving customer service and staff morale.

This paper discusses the needs of distance learners.

Presentation for the Texas Conference on Digital Libraries (TCDL) discussing value and impact and a study of the UNT Digital Library collections.

Presentation for the 2015 Texas Conference on Digital Libraries (TCDL). This presentation discusses a collaborative peer-review process for the Trusted Repository Audit Checklist (TRAC).