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Quality Customer Service on a Budget

Presentation on offering quality customer service on a budget. The author explains how the UNT Libraries improved workflows and services offered while cutting expenditures.
Date: April 24, 2013
Creator: Venner, Mary Ann
System: The UNT Digital Library

Research Data Management in Academic Libraries: Meeting the Challenge

Presentation for an invited plenary session sponsored by the Texas Library Association (TLA) conference program committee at the 2013 TLA Annual Conference.
Date: April 24, 2013
Creator: Keralis, Spencer D. C.
System: The UNT Digital Library