Interview with Dr. James Dietz, former medical director of the Kaiser Permanente-Prudential Insurance joint venture from Cleveland, Ohio. Dietz discusses his educational background, joining Kaiser Permanente and being part of a pre-paid group practice, becoming medical director of the Permanente-Prudential partnership and moving to Texas, recruiting practitioners, boards, business, reception of the company in Texas, costs and competition, and the end of the joint venture.

Interview with Robert Erickson, an employee of Kaiser Permanente from Spokane, Washington. Erickson discusses his family origin, education and becoming an attorney, joining Kaiser Permanente, the company's joint venture with Prudential in Texas, its organization and finances, shortcomings, Kaiser Permanente Advisory Services, conflicts within the medical industry, difficulties establishing Kaiser in DFW and forming medical groups in Texas, competitors, why the venture ended, lessons learned, and Texas culture.