A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the potential differences in treatment patterns for health maintenance organizations (HMO) patients treated by specialists and those treated by generalist physicians, focusing on: (1) the proportion of Medicare heart attack survivors enrolled in HMOs who take cholesterol-lowering drugs, beta-blockers, and aspirin; and (2) whether Medicare heart attack survivors in HMOs regularly treated by a cardiologist are more likely to take cholesterol-lowering drugs, beta-blockers, and aspirin than those who do not have regular cardiology appointments."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO surveyed inspectors general (IG) to obtain: (1) information on their organizational structure, staffing, and workload; and (2) their views on current policy issues affecting them."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed and updated its previous work on airfares and service and reexamined the effect that certain barriers have had on these measures, focusing on: (1) how airfares have changed since 1990 for travel to and from 171 airports serving various U.S. communities; (2) how the quality of air service has changed since 1978 for travel to and from these airports; and (3) the extent to which certain barriers to entry--restrictive gate-leasing arrangements, controls on the number of allowable takeoffs and landings at some airports, and the limits on the distance that flights from some airports can be--influence competition at affected airports."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the nature and extent of workplace conflicts that underlie the rising number of discrimination cases, focusing on: (1) the statutory bases (e.g., race, sex, or disability discrimination) under which employees filed complaints; (2) the kinds of issues (e.g., nonselection for promotion, harassment) that were cited in these complaints; and (3) why the data collected and reported by the Equal Employment Opportunity Commission (EEOC) were not helpful in answering the questions raised."

A chapter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Small Business Innovation Research (SBIR) Program, focusing on: (1) the distribution of awards by company and geographic area, with special emphasis on the share of awards received by the 25 most frequent winners; (2) the extent to which federal agencies are considering commercial potential and the program's other goals in making their awards; and (3) previous evaluations of the SBIR program to identify opportunities to improve measurements of the program's outcomes."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the extent to which individuals residing in long-term care facilities are improperly included as members of food stamp households, focusing on: (1) how many individuals were included as members of food stamp households while they were residing in long-term care facilities and the estimated value of the overpayments to those households; and (2) whether computer matching is a practical means for identifying such overpayments."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Internal Revenue Service's (IRS) past abatements of tax assessments, focusing on: (1) the number and amount of various types of tax, penalty, and interest abatements made during fiscal years (FY) 1995 through 1998; and (2) selected characteristics of the abatements, such as the tax years of abated assessments, taxpayers' use of paid tax preparers, and IRS' actions--such as audit or collection actions--before abating assessments."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Defense Reform Initiative (DRI), focusing on: (1) the types of performance measures used to track progress toward achieving DRI program goals; (2) opportunities to add or improve on existing performance measures; and (3) performance measurement limitations."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed how the Federal Emergency Management Agency (FEMA), in conjunction with the states, ensures the cost-effectiveness of projects funded under the Hazard Mitigation Grant Program, focusing on: (1) the approaches FEMA and the states use to ensure that program grants are targeted to cost-effective mitigation projects; and (2) whether the approaches ensure that the mitigation measures are cost-effective."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO examined U.S. rule of law assistance programs in five Latin American countries--Colombia, El Salvador, Guatemala, Honduras, and Panama, focusing on: (1) what U.S. rule of law assistance has helped each country achieve; (2) what factors have affected the implementation of reforms in the respective criminal justice systems; and (3) how U.S. missions in each country plan and coordinate their rule of law assistance programs."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO provided information on the internal control and compliance issues related to the Internal Revenue Service's (IRS) custodial activities, focusing on: (1) previously reported internal control and compliance issues and related recommendations; (2) new issues identified during GAO's fiscal year (FY) 1998 financial audit, along with new recommendations to address those issues; and (3) additional issues identified from GAO's ongoing FY 1999 financial audit."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Health Care Financing Administration's (HCFA) efforts to safeguard Medicare payments, focusing on: (1) how Medicare program safeguard activities have changed from fiscal years (FY) 1995 to 1999 and what changes are planned for FY 2000; (2) HCFA's actions to better manage its program safeguard activities, which respond to key findings from GAO's previous audit reports and those of the Department of Health and Human Services Office of Inspector General (OIG); and (3) the initial effects of the Medicare Integrity Program (MIP) on controlling Medicare fraud and abuse, including the adequacy of HCFA's data for measuring the effectiveness of its program safeguard activities."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Army's decision to contract for its Wholesale Logistics Modernization Program."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO provided information on the general and application computer controls over key financial systems maintained and operated by the Financial Management Service (FMS), focusing on the results of GAO's fiscal year (FY) 1998 tests of the effectiveness of general and application controls that support key FMS automated financial systems and GAO's follow up on the status of FMS' corrective actions to address weaknesses identified in its FY 1997 audit."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reported on the status of computer security throughout the Department of Veterans Affairs (VA)."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Health Care Financing Administration's (HCFA) oversight programs of state agencies' nursing home survey process, focusing on the: (1) effectiveness of HCFA's approaches to assessing state agency performance; (2) extent to which HCFA's regional offices vary in their application of these approaches; and (3) the corrective actions available to HCFA when it identifies poor state agency performance."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO analyzed the potential budgetary and economic effects of several Social Security reform proposals."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Bureau of the Census' Data Capture System (DCS) 2000 for the tabulation of 2000 census data, focusing on the status and quality of DCS 2000, as well as the risks Census faces in successfully completing the system."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO identified some of the challenges agencies face in producing credible performance information and how those challenges may affect performance reporting, focusing on: (1) whether the weaknesses identified in agencies' performance plans imply challenges for the performance reports; (2) some of the challenges agencies face in producing credible performance data; and (3) how performance reports can be used to address data credibility issues."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the challenges facing the Financial Management Service (FMS) in implementing the cross-servicing provision of the Debt Collection Improvement Act of 1996."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Department of Defense (DOD) costs for fixed-wing cargo airlift, passenger airlift, and aerial refueling for foreign trips by the President, Vice President, and First Lady and for White House-directed trips."

A letter report issued by the General Accounting Office with an abstract that begins "Welfare recipients who plan to move into the workforce face significant barriers. Three-fourths of welfare recipients live in central cities or rural areas, while two-thirds of new jobs are in the suburbs. Public transportation offers little or no access to many of these jobs. The Job Access and Reverse Commute program authorizes the Department of Transportation (DOT) to provide grants to local agencies, nonprofit groups, transit authorities, and others to improve transportation to employment. This report examines DOT's implementation of the program in fiscal year 2000. GAO found that (1) DOT took steps to improve its process for selecting Job Access proposals for grant awards, (2) almost 90 percent of the fiscal year 1999 Job Access grantees that responded to GAO's survey were satisfied with the goals and intent of the program and, (3) DOT developed an evaluation plan that included specific performance criteria and requested specific information from the grantees for use in evaluating the program."

A letter report issued by the General Accounting Office with an abstract that begins "This report discusses the water marketing activities of the Bureau of Reclamation's Central Valley Project and their associated costs. Water marketing costs have risen significantly since 1989, but GAO found no evidence that the costs were associated with activities other than normal operation and maintenance activities that are recoverable from water customers under applicable law. GAO reviewed the information provided to customers and found that the customers were unable to determine whether (1) budgeted activities were the ones that would actually be charged to them and (2) budgeted amounts for the coming year's activities represented increases in previous estimates."

A letter report issued by the General Accounting Office with an abstract that begins "The Department of Veterans' Affairs (VA) Loan Guaranty Program, which guarantees mortgage loans for qualified lenders, provides additional assistance to those who face financial hardship and possible foreclosure. This report discusses VA's supplemental loan servicing program. GAO (1) assesses VA's implementation of its policies and procedures for servicing troubled loans and (2) analyzes VA's measures for assessing the effectiveness of its supplemental servicing program and ability to generate meaningful data for overseeing and improving loan servicing. GAO found that the three regional loan centers it visited generally conformed with VA policies and procedures and had procedures in place to ensure that VA's loan servicing representatives complied with VA policies and procedures. Two issues affect VA's ability to effectively manage its supplemental servicing program. First, VA lacks meaningful performance measures that would allow it to accurately assess the effectiveness of its program. Second, VA's computer system has been unable to generate useful and timely management reports that regional loan center managers and headquarters staff could use to manage their supplemental loan servicing program."