Panel paper for the 2017 International Conference on Knowledge Management. This panel explores the current landscape of big data applications for government information.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper discusses questions of experience, services provided, and staffing necessary for a scholarly communications department.

This paper describes the development of the SciThink App, a mobile knowledge management tool to help scientists and researchers query, download, and read scientific and technological literature.

This paper shows a model used in domain knowledge organization and utilization.

This paper presents a universal document model that can represent a document comprehensively and at any level of granularity to make knowledge active, for example, through integrating information into workflows for actively pushing just-in-time, just-what-is-needed information.

This paper explores the usage of open source software in bibliometric analysis.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper examines the knowledge management practices of the Dallas-Fort Worth (DFW) Schizophrenia Study Team, a group of interdisciplinary informatics researchers comprised of faculty, staff, and students from eight academic units at Texas Woman’s University.

Poster paper for the 2017 International Conference on Knowledge Management. This paper provides a bibliometric analysis of the knowledge management literature published in the field of library and information science.

Poster paper for the 2017 International Conference on Knowledge Management. This paper discusses classroom teachers' perception about academic versus creative giftedness.

Poster presented at the 2017 International Conference on Knowledge Management. This paper proposes that motivating factors of crowdsourcing are conceptually distinct, and that the distinction has differential effects on complexity of task chosen.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper introduces the study and practice of design knowledge management and knowledge transfer across the design of a newly built nuclear power plant in China.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper focuses on the empowerment of the individual in light of Personal Knowledge Management (PKM) learning cycles by extending the ignorance matrix in the context of Big Data and Extelligence.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper examines the level of awareness and understanding of the various issues, challenges, and training needs associated with research data management for Hacettepe University researchers

Presentation paper for the 2017 International Conference on Knowledge Management. This paper explores and identifies the vehicles of university-firm collaboration and contextual relationships within the knowledge ecosystem which impacts the success of innovations among small and medium sized enterprises in Canada.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper studies information seeking behavior among law students including: how previous literacy training before and during law school, law student gender, where one attends law school, year in law school, and previously obtained education affects law students' selection of information sources, their understanding of common knowledge, and their decision of whether or not to give attribution to these sources.

Poster paper for the 2017 International Conference on Knowledge Management. This paper proposes a system of rapid automated assessment of student participation and performance quality in collaborative learning.

Poster paper for the 2017 International Conference on Knowledge Management. This paper studies the level of awareness and use of Facebook, Twitter, Pinterest and MySpace. It further explores the purpose, problems and the impact of these social networking sites on library services.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper uses a link prediction algorithm based on Node Embedding to map disease nodes in order to discover disease associations more precisely and predict the risk of certain diseases.

The new coronavirus COVID-19 pandemic forced the population to adapt routines, create new habits and adapt to the new reality. A significant change resulting from social isolation was the way that consumers began to seek the provision of services and purchase of products. What was previously done predominantly in physical stores, started to be carried out by digital channels, according to the customers' preference. Because it provides essential services, Companhia Águas de Joinville (CAJ) also needed to adapt, creating conditions for digital service for 100% of customer demands. However, the simple availability does not mean immediate adhesion by the population, as customers have their preferences. This article intends to demonstrate how the migration of face-to-face service to other channels in Basic Sanitation behaved in Joinville and what the consumer preferred during the quarantine.

This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process.

Despite continued improvements to HIV/AIDS treatment and awareness, HIV transmission rates remain high among men who have sex with men (MSM). Online consumer health information targeting high risk MSM through social media and geosocial networking (GSN) apps have shown to be successful HIV intervention strategies. This review article addresses (1) the efficacy and acceptance of delivering consumer health information about pre-exposure prophylaxis (PrEP) and HIV prevention through GSN apps, (2) the impact of online and social media communities in the discussion and delivery of information about PrEP and HIV interventions, and (3) on-going and possible future research and the role of information professionals.

Corporate universities make up a strategic umbrella for developing the organizational ecosystem with a high impact on business goals. A mature organization in educational activities necessarily creates lasting and sustainable mechanisms for human and organizational development. Thus, we sought to identify the maturity level of a corporate education system and the necessary actions for its evolution based on the Kraemer model (2018).

Arising in China in December 2019, the novel coronavirus (COVID-19) soon spread to other countries worldwide including Bangladesh. Mass media and social media platforms played an important role in providing Coronavirus related information and news as they enable people to share news as well as personal experiences with one another rapidly. Since little is known about COVID-19, various fake news spread across social media that panicked people into making panic decisions. The primary objective of this study is to examine how social media is spreading fake or unauthentic news during the time of COVID-19 pandemic. This study also focuses on how the university students of Bangladesh are playing their roles in the spread of fake news in social media. An online survey was conducted to reach a wide number of university students who own at least one social media account. A well-structured questionnaire was designed containing both open and close ended questions. Google forms was used to build the survey instrument. The questionnaire was distributed to the students using different social media platforms. Collected data were analyzed using SPSS version 20 and MS Excel. The study showed that the students sometimes received COVID-19 related fake news. The main reason behind …

Automotive industries in the developed world have strived to improve performance and productivity by incorporating Knowledge Management (KM) practices in their manufacturing processes. This has been attributed to the use of upgraded technological capabilities in the acquisition, sharing, and retention of organizational knowledge. Literature has unpacked that as much as automotive industries need Information Communication Technologies (ICTs) in their KM strategy, they should also include aspects of Artificial Intelligence (AI) to facilitate and share knowledge (Wisskirchen et al., 2017; Calitz, Poisat & Cullen, 2017; Cronin, Conway & Walsh, 2019). More so, they recognised the limitations of ICTs concerning the management of tacit knowledge, which is intangible and difficult to share, as it plays a crucial role in the KM process. Despite the interest of many authors towards KM in automotive industries, there is a lack of studies aimed at investigating AI as a KM enabler in the South African automotive industry. This is a relevant issue as knowledge in the automotive industries tends to manifest itself tacitly. This realization has spawned a growing interest in incorporating advanced technologies like artificial intelligence into KM practices to overcome knowledge loss and bringing in innovation in automotive industries. It is against this backdrop; …