Engineering offices are knowledge companies. Systematically maintaining and developing the existing knowledge in and as a company is therefore an essential task of corporate management. Knowledge management at ZM-I includes a training system (ZM-I Campus), a digital knowledge database (intranet) and workshops. For a systematic analysis and evaluation of the company's intellectual capital, a bi-annual certified intellectual capital report is carried out. For this purpose, employees from all divisions and locations come together to systematically analyse and evaluate the intellectual capital in the company. The intellectual capital statement is thus a fundamental management tool at ZM-I. ZM-I is an independent, medium-sized civil engineering company organised as a partnership for demanding projects. Based in Munich, the group has grown continuously and is now active throughout Germany. As a structural engineering company with a focus on statics, ZM-I offers consulting, planning, testing and assessment services in the field of civil engineering.

Understanding trends is helpful to identify future behaviors in the field, and the roles of people, places, and institutions in setting those trends. Although traditional clustering strategies can group articles into topics, these techniques do not focus on topics over limited timescales; additionally, even when articles are grouped, the generated results are extensive and difficult to navigate. To address these concerns, we create an interactive dashboard that helps an expert in the field to better understand and quantify trends in their area of research. Trend detection is performed using the time-biased document clustering introduced in Behpour et al. (2021) study. The developed and freely available web application enables users to detect well defined trending topics in financial journals by experimenting with various levels of temporal bias - from detecting short-timescale trends to allowing those trends to spread over longer times. Experts can readily drill down into the identified topics to understand their meaning through keywords, example articles, and time range. Overall, the interactive dashboard will allow experts in the field to sift through the vast literature to identify the concepts, people, places, and institutions most critical to the field.

In an increasingly interconnected world, there is a need to prepare students to become more knowledgeable of different cultures and global matters. Furthermore, in a time which is characterized by disinformation, information literacy becomes more important than ever before. By taking into account transnational perspectives in learning these topics, e-learning provides us with the opportunity to connect students who otherwise would not have the chance to meet and get into knowledge related discourse with each other. In this context, the project „Intercultural perspectives on Information Literacy“ (IPIL) aims to realize a transnational learning community in which students from different countries engage in knowledge building discourse to foster intercultural learning and information literacy. The first IPIL course was conducted in winter term 2019/2020. Since then multiple transnational courses and workshops have been carried out. The last course took place in the winter semester 2021/2022. The didactical structure of IPIL follows a constructivist socio-cultural approach of knowledge building and knowledge creation in which learners from different higher education institutions with diverse cultural backgrounds engage in learning related discourse on topics related to information literacy. To enable such learning, the learning environment is structured into three levels (community, learning cycles, group learning task) …

In an increasingly interconnected world, there is a need to prepare students to become more knowledgeable of different cultures and global matters. Furthermore, in a time which is characterized by disinformation, information literacy becomes more important than ever before. By taking into account transnational perspectives in learning these topics, e-learning provides us with the opportunity to connect students who otherwise would not have the chance to meet and get into knowledge related discourse with each other. In this context, the project „Intercultural perspectives on Information Literacy“ (IPIL) aims to realize a transnational learning community in which students from different countries engage in knowledge building discourse to foster intercultural learning and information literacy. The first IPIL course was conducted in winter term 2019/2020. Since then multiple transnational courses and workshops have been carried out. The last course took place in the winter semester 2021/2022. The didactical structure of IPIL follows a constructivist socio-cultural approach of knowledge building and knowledge creation in which learners from different higher education institutions with diverse cultural backgrounds engage in learning related discourse on topics related to information literacy. To enable such learning, the learning environment is structured into three levels (community, learning cycles, group learning task) …

This study aims to understand how individuals communicated and acknowledged to COVID-19 pandemic on Twitter. It mainly focused on identifying and demonstrating the differences in the perspective of United States and Canadian residents.

This presentation deals with motivational ideas and initiatives for knowledge sharing in the field of tax and legal consulting. Sharing knowledge at all levels and in all formats is often difficult or even impossible due to the need to respect confidentiality and data protection laws. However, the example of PwC Switzerland shows how it is still possible to be a knowledge organization, to create a lively and popular exchange between employees and not to reinvent the wheel every day. We will also shed light on what a well-positioned knowledge management can enable in a crisis situation and how it has moved from behind the scenes to the stage. PwC Switzerland is the leading audit and advisory company in Switzerland. We’re a network of firms in 156 countries with over 295,000 people who are committed to delivering quality in assurance, advisory and tax services. PwC Switzerland has over 3,380 employees and partners in 14 locations in Switzerland and one in the Principality of Liechtenstein.

In project-based organizations, knowledge management is becoming a cornerstone of their operation. Of particular importance in acquiring valuable and useful for employees, as well as for the whole organization, is one of the processes of its conversion – externalization. It is important that during the implementation of subsequent projects, valuable resources such as knowledge, skills and experience acquired by employees are not lost, but that employees externalize them. The purpose of this article is to seek an answer to the research problem posed, concerning the course and methods of knowledge externalization in project activities and ways of knowledge externalization in the process of building project knowledge management systems in public organizations.

Knowledge Management Best Practices are established through leveraged Data Science Technique based on results found on published articles of reputed literature and both advertisements and news items of newspapers. Further, the recognition showed threats to the values of Higher Education such as the quality of courses. As such, a Postgraduate study is conducted to reveal a solution to those kinds of issues in Higher Education. Consequently, based on the proposal of literature to such issues in other contexts, existences of Knowledge Management Practices are revealed in the qualitative paradigm. Meanwhile, the present study questioned whether the confirmed Practices of the Postgraduate study are Best Practices of Higher Educational Institutes. Besides, the Oxford dictionary specifies that practice becomes Best Practice if “commercial or professional procedures that are accepted or prescribed as being correct or most effective”. Accordingly, confirmed practices of Higher Educational Institutes became Best Practices due to the practices that are accepted by the industry of the Postgraduate research through a qualitative paradigm and by the other industries of researches that those reputed publications concerned into the Postgraduate study. Besides, Knowledge Management is an emerging/ emerged era. As such, present research proposes resulting practices of the Postgraduate study as Based …

In 2018, voestalpine High Performance Metals decided to significantly invest in Knowledge Management to foster their strategy to expand into new markets. After conducting a thorough global feasibility study involving different stakeholders at multiple locations, a hybrid KM strategy was proposed creating networks of experts and identifying valuable content for re-use supported by a KM Service Portfolio. Members of pilot “communities of Practice” (CoP) were involved in the co-design of KM Services and testing of IT platforms. Once the global IT platform was established, the global roll-out of the CoP’s started. Simultaneously, a global governance structure was designed and implemented as well as a 3-tier measurement approach conceptualized and tested. Today, CoP’s focusing on different topics, are conducting dozens of meetings every month and have identified about a thousand documents to be accessed via their electronic “home base” on Sharepoint. A training program to raise awareness and enable understanding of KM has been initiated on a global scale. The implementation of the KM board brought an important boost in participation and professionalism. To further foster and sustain the world-wide participation in the knowledge-network is the challenge we are facing until knowledge management has become an integral undisputed part of the …

The purpose of this research is to explore concept maps as a viable and effective knowledge management tool for cybersecurity education. Concept maps serve as a visual representation of knowledge. They are commonly utilized to support the teaching and learning process or as a student learning evaluation tool. While the focus of education research is on tools specific to cybersecurity such as learning management systems and cyber ranges, there is little dedicated to understanding how concept maps can be applied as an effective element within the security education. This paper reviews relevant research related to the applications of concept maps in diverse knowledge domains. The aim is to leverage previous research applications to garner support for concept maps as a useful knowledge management tool in cybersecurity. This is accomplished by highlighting successful applications of concept maps in related fields. Concept maps are poised to be extremely helpful with complex subjects such as information and cyber security where understanding the subject depends on the application of disparate but interrelated concepts.

In order to perform research data triangulation, there were three main sources of data: 1. External/Internal Survey of 15 Library Directors (5 in the Navy; 10 from Government/Universities), 2. Literature Review/Industry Best Practices, and 3. Navy Lab Interviews (Ten) . The results include "Harvest” the personal collections of classified and other materials (reach out to the end users to put documents in library repository); Need to modernize our workflow; Having research material that can be easily accessed for desktops; Need to share information and knowledge; Focus on the needs of your community and evolve with those needs.

By writing this paper we tried to illustrate the practical difference between KM initiatives in R&D and industry. However, the overlapping of the approaches at some certain stages are visible. The information management has been considered as an essential part of the knowledge management in both of organizations. The capture of the critical knowledge in both organizations remains a main issue even if the selected methods are different. The coaching & mentoring program which are well implemented at the IRE (HZDR), are may be difficult to realize/accomplish at the BGE. However, the pilot coaching program is planned at the BGE, but currently not available due to the “young” founding date in 2017. One of the main concerns of the BGE as an implementer, is the motivation and encouragement of all employees to share and distribute their knowledge and benefit from each other.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that focuses on real world digital projects and scenarios.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This poster demonstrates the GuruScan in a practical interactive session. The presenter setup an online GuruScan Knowledge Booster, so audience can experience the power and speed of Expert created knowledge connections themselves.

Using technology and e-publication formats, Mobilizing Computable Biomedical Knowledge (MCBK) aims to promote learning health services and reduce time to get healthcare products to patients. This paper summarizes developing a community of practice (CoP) experts, providing educational activities, and plans for sustainable Open Educational Resource (OER) materials online as funded by an IMLS grant.* Activities were part of a pilot training for 20 knowledge managers, students and professionals in Library and Information Science (LIS) in December, 2021. The educational goal is to introduce MCBK concepts globally and and to promote KM and LIS leadership in designing healthcare repositories and accessing information. Beyond text and graphics, CBK publications provide encodable prediction models and computable information in electronic media. It is “dynamic knowledge” in open access formats. Such computable knowledge allows readers to evaluate and validate data or tools that may, for example, compute a risk score for infection. Analysis and review by e-journal readers may reduce time to implementation in healthcare systems or K2P (knowledge to performance) from years with traditional peer- reviewed publications to months using electronic, open access. The summaries and exercises in this paper are from presentations during the pilot training, which were assessed and recommended by student …

Business competition increasingly involves entire supply chains (SCs) rather than individual firms. Thus, knowledge, which is a strategic resource for companies, needs to be managed properly not only in single firms, but also at inter-firm level and in SCs, so that companies can coordinate and co-manage resources, activities, and innovative efforts in collaboration with their partners for improved competitiveness. To this end, knowledge management (KM) practices and their adoption for the effective management of SC inter-firm relationships can be of great help, but the current studies on this aspect are very fragmented, and there is still insufficient knowledge of what practices are adopted to manage knowledge in inter-firm relationships and how intensely these are used. This study contributes to filling this gap by measuring the adoption and intensity of KM practices and comparing their use at the intra- and inter-firm level. A survey of a sample of European large and medium-sized manufacturing firms was used. A descriptive statistical analysis and a correlation analysis were performed on the collected data. The study confirms that KM practices are less used at the inter-firm level. Also, a relative higher variation is depicted among firms in the use of the proposed practices at inter-firm …

Teen birth (TB) imposes serious health and economic burdens to both individuals and government. Various attempts have been made to overcome TB such as teen pregnancy prevention evidence-based programs. However, these programs might have declined teen birth rate (TBR), most of which do not address the influencing socio-economic factors linked to areas where teenagers live. This study is aimed at investigating socio-economic factors contributing to TB and identify their geographical disparities. The methodology was developed using the vulnerability theory to examine the complex relationship between TB and socio-economic factors. Principal Component Analysis (PCA) and Geographically Weighted Regression (GWR) were employed to analyze census data. Findings suggest that socio-economically disadvantaged minorities, including unemployed black and uneducated Hispanic, are more vulnerable to TB. Additionally, geographic locations of communities where such teenager live are recognized. The outcomes verified the utility of the vulnerability theory to predict the geographical locations of vulnerable teens that can be leveraged by policymakers to allocate more health resources and perform place-specific interventions to effectively reduce TBR.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that explores selected aspects of knowledge transformation. The research uses as reference and as the basis for methodological framework: “A Library is a Growing Organism” (Ranganathan’s 5th Law) within the context of library brands on collection behaviors.

This paper seeks to identify factors that contribute to improving the way the Asian Development Bank (ADB) understands and responds to the knowledge needs of its developing member countries (DMCs). The COVID-19 pandemic and continuing uncertainties highlighted the importance of knowledge management in helping governments in DMCs make well-informed decisions to respond to the crisis and work for recovery. As ADB’s DMCs are at various stages of development, it is essential to identify, differentiate and manage knowledge that can advance these countries to achieve development objectives and part of that the Sustainable Development Goals (SDGs). ADB’s Strategy 2030 aims to strengthen its country-focused approach using the Country Partnership Strategy (CPS) as the main platform to provide lending and knowledge to its DMCs. An important part of the CPS is the country knowledge plan (CKP) that outlines how ADB is supporting the country’s knowledge needs over the CPS period. This paper discusses the significant enhancements introduced to make the CKP process ‘dynamic’, client-driven while supporting national knowledge agendas. From ADB’s perspective, knowledge is an investment and an asset, and it is important to ensure that its DMCs are getting the most return from this capital.

Developing, implementing, and managing metadata is crucial to successful knowledge management, and academic libraries have traditionally played a central role in these activities. The Arabian Gulf countries are underrepresented in the existing research into library metadata practices. This exploratory study used semi-structured interviews of metadata managers at 8 universities with the goal of developing understanding of the current state of metadata practices, including descriptive cataloging, identity management, and knowledge organization in academic libraries of three Arabian Gulf countries (Kuwait, Oman, and Qatar), as well as potential future developments to facilitate discovery of resources. Findings provide insights into this previously under-researched area and contribute to understanding of knowledge management and risks on a global scale.

This paper describes an on-going research project examining currently used processes in both hospitals and EHR vendor companies for identifying, prioritizing, and mitigating electronic health record (EHR) software issues, and usability issues, that may compromise patient safety as they arise in the implemented or legacy EHR system. This on-going project includes 3 interviews with CMIOs at hospitals and 3 interviews with EHR vendors. Next steps include surveying both groups. The project can be considered as part of a learning health system (LHS) approach in that it seeks to identify best practices in terms of the process for addressing these EHR issues. The LHS approach seeks to improve long term outcomes in health care by identifying optimal delivery processes and to do so in a systematic, rather than a haphazard way. (Friedman & Rigby, 2013).

Neo-learning was developed as a teaching and learning methodological platform for the Networked Corporate University (NCU) model, in order to promote experiential and expansive learning for the development of competences and facilitate the transfer of learning to work practice. The purpose of this article is to present the neo-learning as a methodological support of the Networked Corporate University model to facilitate the transfer of learning into practice. To achieve this objective, a qualitative approach was chosen for exploratory and descriptive purposes, through a narrative literature review and multiple case studies of the application of the methodology. This article presents the main approaches and theories that underlie the NCU model and the neo-learning methodology. The neo-learning cycle and the applications that validate the methodology are also presented. It is concluded that the neo-learning methodology was developed in accordance with the NCU model to support the teaching and learning processes. The methodology can be considered validated, since it has been applied in several research and extension projects, in academic and corporate, public and private universities, in undergraduate and graduate programs, for initial training, for the developing of teachers and tutors of the presential, online, and remote modalities.

Managing flood-related data to assist in the disaster management is a critical process of high importance during a flood disaster. These data are heterogeneous and can be provided from different data sources, and integrating them is a challenging task which allows to infer new information that helps in limiting the consequences of a flood. In this paper, we propose a novel approach that manages heterogeneous flood-related data based on semantic web techniques and helps in limiting the damage caused by floods. We first propose an ontology that is used to formally describe the flood-related data, and we build our knowledge graph through integrating heterogeneous data using the proposed ontology. Then, we propose a reasoning approach using SHACL rules to infer new information that helps in managing the flood disaster or in anticipating future events. The experimental evaluations of our proposed approach are conducted on a real case study in the frame of flood disaster management with the aim of generating evacuation priorities. The results show that it succeeds in managing heterogeneous flood-related data and generating evacuation priorities in a very short time.

Knowledge is awareness or familiarity gained by experiences of facts, data, and situations. Knowledge management includes techniques and processes to represent, store, search, integrate, and analyze knowledge that is available in digital form. Ontology is a formal explicit specification of a shared conceptualization of a domain of interest and it is a building block of the semantic web and formal description of knowledge. Ontologies capture the structure and knowledge about some domain of interest by describing the concepts in the domain and also the relationships that hold between those concepts. Even though Ethiopia has potential tourist destinations, the country is not benefited from its resources due to misperception about image of the country; lack of promoting the potential tourism resources of the country to the world; problems with sharing, searching and retrieval of tourist information. Thus, the country is forced to accept smaller number of tourists and not getting the benefits it deserves. The objective of this paper is to build ontology for Ethiopian Tourism so that it makes Ethiopian tourism destinations visible to international visitors. We use OWL language implemented in Protégé with other ontology development activities proposed in METHONTOLOGY to build Ethiopian tourism ontology. We also use OWL …