This dissertation provides empirical and theoretical support for the antecedents and consequences of cyber resilience via three essays on cyber resilience. Essay 1 comprises 2 studies using a multi-method empirical research effort to determine whether emphasizing suppliers' implementation and use of business continuity management (S-BCM) is actually beneficial to buyers. In Study 1, data from 150 managers was collected via a survey-based questionnaire to determine whether buyers' adoption of monitoring supplier operational performance (MS-OP) and monitoring S-BCM (MS-BCM) enhances S-BCM implementation and use. Evidence from Study 1 suggests that MS-BCM is more effective than MS-OP. Moreover, the results suggest that while buyer power positively augments the effectiveness of MS-BCM, it actually has a diminishing effect on the effectiveness of MS-OP. Study 2 uses the data of 114 managers from a vignette-based experiment to determine whether S-BCM leads to improved buyer operational and financial performance. Study 2 offers evidence that confirms the positive link between S-BCM and buyer operational and financial performance. The results also suggest that the use of reward power further enhances the association between S-BCM and buyer performance. Using two studies, Essay 2 examines how supply chain power and learning can be related to cyber resilience capability. Study …

The objective of this dissertation is to first identify if there are any academic research gaps in our understanding of the medical supply chain and secondly to understand the role and impact of logistics on the human organ transplant process. The first essay identifies the current status of medical supply chain literature and provides future direction for improving the medical supply chain. This was accomplished by preforming a systematic literature review and a bibliometric analysis from 2,160 publications was conducted. The second essay explores how logistical aspects impact transplant logistics performance and the quality of life for the transplant recipient. Survey data was collected from medical professionals and analyzed using structural equation modeling. The third essay identifies the factors are influencing the number of donor kidneys discarded each year. A retrospective analysis of all deceased donor kidneys procured in hospitals in UNOS region 4 (Texas and Oklahoma) from January 1, 2001, to June 28, 2021, was conducted. Data was analyzed using multinomial logit regression and panel data analysis. As a result, we identified several medical and logistics factors that have influenced the number of donor kidneys discarded in the United States.

Autonomous mobile robots (AMRs) use decentralized, AI-driven decision-making processes to providing material handling capabilities in industrial settings. Essay 1 examines how firms organize and engage to mitigate uncertainty during external technology integration (ETI), using an abductive approach with dyadic customer-supplier data to extend prior ETI models by exploring firm engagement, organizational adaptation, and distinct uncertainty types in AMR ETI projects. Essay 2 applies a grounded theory approach to examine AMR integration, using constant comparison and theoretical sampling to develop core categories explaining how suppliers, customers, and users exchange knowledge impacting AMR integration and project performance. Finally, Essay 3 is a conceptual paper examining the importance of end-user adoption by integrating ETI and technology acceptance model (TAM) frameworks, exploring important relationships between managerial interventions, cognitive constructs, user acceptance, and project success in AMR ETIs. As a whole, these essays contribute to the body of knowledge by extending the breadth and depth of current ETI models, emerging a substantive theory of AMR AIU, and extending TAM by grounding managerial interventions and individual cognitive constructs in an AMR context. Managers can use these frameworks to differentiate AMRs and other autonomous collaborative technology from traditional automation, and develop strategies enabling timely and effective AMR …

Additive manufacturing (AM), commonly known as 3D printing, has been attracting attention from practitioners as well as academicians with its continuous evolution from being used primarily for prototyping to now end-product production. Despite this technology's current and future potential, few studies indicate that AM has not been extensively used across all industries. This dissertation addresses knowledge gaps by providing theoretical and empirical support for adopting AM through three essays that study the role of AM in restructuring supply chains. Essay 1 provides systematic support for AM implementation by developing a typology derived from technology-specific potentials and challenges to adopting AM. This study uses an exploratory research approach to collect and analyze data from semi-structured interviews of practitioners with deep knowledge of AM and supply chains from diverse industries. In Essay 2, our results show that AM adoption positively influences supply chain responsiveness and, in turn, reshoring decisions. Essay 3 compares different supply chain configurations based on traditional and AM. We developed a hybrid simulation model combining discrete event simulation and agent-based simulation and compared the performance in terms of wait time and costs. Our results indicate that under certain conditions, the centralized configuration delivers spare parts faster than the distributed …

To address emerging challenges in empowering patients through telehealth, this dissertation has the following objectives: (a) find the key characteristics that enable patient empowerment [PE], (b) determining when will PE work as a solution, (c) find the optimal telehealth care method that enables PE, and (d) evaluate the impact of telehealth on health care outcomes (such as, patient satisfaction, patient trust with primary care providers, etc.) that ultimately enhances PE. These objectives are addressed in three studies presented here as three essays. Collectively, these essays contribute to the knowledge on PE, patient trust, and telehealth by providing insights on leveraging PE towards better health care services and delivery systems. Essay 1 aims to systemically map the concept of PE using principles of systems thinking with the Boardman soft systems methodology that enables a graphical visualization (i.e., systemigrams). Essay 2 investigates the practical and theoretical implications of connecting patients to empowerment care plans and minimizing wait times in healthcare service delivery using electronic prescriptions (s-scripts), phone calls, and video calls. In Essay 3, the mediating role of telehealth services between patient empowerment and patient satisfaction was analyzed, along with patient trust was assessed as a moderator between telehealth usability and patient …