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The Impact of Cyber Addiction on Information Overload and Workplace Performance (open access)

The Impact of Cyber Addiction on Information Overload and Workplace Performance

Cyber addiction refers to the excessive use of internet and cyber application leading to adverse outcomes such as stress, distractions, reduced motivation levels, and challenges in task orientation. Uncontrolled consumption of the internet leads to information overload that impact productivity and workplace performance (Griffiths, 2010). In such cases, the ubiquitous availability of information can lead to IT-related stress where users derive a reduced sense of satisfaction (Diomidous et al. 2016). People who frequently access the internet can experience various issues, which encompass anxiety, depression, and self-image challenges. Physically, affected individuals experience disrupted sleep patterns, irritability and high levels of fatigue. Social networking sites increase the risk of addiction and online dependency, aspects associated with low levels of productivity (Hoq, 2014). As illustrated in fig 1, the paper hypothesizes that there is a direct relationship between information overload and workplace performance and job satisfaction. The assumption is that cyber addiction worsens the problem of information overload, which in return, impacts information behavior and use and workplace/job performance (Riaz & Qureshi, 2019). The study addresses the following research questions: What is the impact of cyber addiction on workplace performance? What are the relationships between cyber addiction, information workload and information behavior and …
Date: December 2020
Creator: Alboulayan, Moneerah & Hawamdeh, Suliman M.
System: The UNT Digital Library
The Impact of Social Isolation Arising from COVID-19 Pandemic on the Use of Customer Service Channels (open access)

The Impact of Social Isolation Arising from COVID-19 Pandemic on the Use of Customer Service Channels

The new coronavirus COVID-19 pandemic forced the population to adapt routines, create new habits and adapt to the new reality. A significant change resulting from social isolation was the way that consumers began to seek the provision of services and purchase of products. What was previously done predominantly in physical stores, started to be carried out by digital channels, according to the customers' preference. Because it provides essential services, Companhia Águas de Joinville (CAJ) also needed to adapt, creating conditions for digital service for 100% of customer demands. However, the simple availability does not mean immediate adhesion by the population, as customers have their preferences. This article intends to demonstrate how the migration of face-to-face service to other channels in Basic Sanitation behaved in Joinville and what the consumer preferred during the quarantine.
Date: December 2020
Creator: Siewert Pretto, Luana; Loth, Adriana Falcão; de Almeida Pires, Marcos Henrique & de Sa Freire, Patricia
System: The UNT Digital Library
Improving Subjects in the Digital Collections with Data: White Paper (open access)

Improving Subjects in the Digital Collections with Data: White Paper

White paper discussing the results of a public survey regarding keyword assignment for digital library photographs and providing initial analysis regarding the responses and next steps for the project.
Date: December 2021
Creator: Tarver, Hannah; Miles, Chassidy & Zipperer, Rachael
System: The UNT Digital Library
The Influence of Information Technology Support on Knowledge Management Process of Nurses in Patient Care (open access)

The Influence of Information Technology Support on Knowledge Management Process of Nurses in Patient Care

The current study investigated the influence of information technology support on knowledge management process of nurses in patient care. Recent concerns about the issue of nursing care delivery have accentuated the need for more improved health services. The importance of knowledge management in improving performance has been strongly highlighted in existing literature. Paucity of studies exist in information technology-based knowledge management of nurses in Nigeria. A quantitative approach comprising of a descriptive survey design was used. Proportionate stratified sampling was used to select registered nurses from the teaching hospitals under study. Only registered nurses on duty were included in the study and sample size consisted of 320 registered nurses. SPSS version 22 and AMOS was used analyze the collected data. The structural models were developed to test the hypothesized relationships. The researchers adhered to the principles of trustworthiness and ethical principles. The results affirmed that information technology support influences knowledge management process in nursing care roles. Based on the findings, information technology is required to promote knowledge management process coupled with appropriate coordination to develop a knowledge-friendly environment for nurses. In view of the emergence of the knowledge-based society and increased demands for quality healthcare by patients, the usage of …
Date: December 2020
Creator: Ajanaku, Olateju Jumoke
System: The UNT Digital Library
Information Representation and Knowledge Organization in Cultural Heritage Organizations in Arab Gulf Counties: A case study of Alqabas Archive (open access)

Information Representation and Knowledge Organization in Cultural Heritage Organizations in Arab Gulf Counties: A case study of Alqabas Archive

The goal of this study is to explore how information is currently organized in digital cultural heritage collections in Arabian Gulf countries. it focused on Alqabas – a Kuwaiti institution with a strong reputation of early adopter of digital archiving and developer of major digital collections in Arab Gulf counties, accumulated experience in knowledge management. The mixed-methods study combined semi-structured interview of the Alqabas archive manager and in-depth content analysis of a sample of metadata records that represent items in Alqabas digital collections for accuracy, completeness, consistency, use of knowledge organization systems. The study reveals high metadata quality overall but lack of consistency for many metadata fields, explained in part by the absence of metadata creation guidelines and professional training for metadata creators. This indicates potential barriers to metadata interoperability in an aggregated environment for future projects similar to DPLA or Europeana.
Date: December 2020
Creator: Aljalahmah, Saleh & Zavalina, Oksana
System: The UNT Digital Library
Innovation Indicators for Companies: A  Systematic Review (open access)

Innovation Indicators for Companies: A Systematic Review

This paper aims to compile organizational innovation management indicators of papers that included some empirical step in the research and were published in the last 5 years (2015-2019). Based on PRISMA protocol, a systematic review was conducted and 356 indicators were extracted. They were categorized in 11 dimensions, following Dziallas & Blind (2019) previous literature research. The results make it possible to update the studies of innovation indicators at the organizational-level, filling an existing time gap in the research field. As for future research, we recommend the unification of similar indicators, the establishment of objective criteria for indicators categorization, and the development of an innovation indicator framework containing relevant indicators based on scholars’ and practitioners’ opinions, their description and measurement/evaluation methods.
Date: December 2020
Creator: Bernard, André Peressoni & Aparecida Dandolini, Gertrudes
System: The UNT Digital Library
Innovation Process Based on Customer Development in a Large Mature Company (open access)

Innovation Process Based on Customer Development in a Large Mature Company

This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process.
Date: December 2020
Creator: Reis, Kleiton Luiz Nascimento & Baldessar, Maria José
System: The UNT Digital Library
Innovation Process Based on Customer Development in a Large Mature Company (open access)

Innovation Process Based on Customer Development in a Large Mature Company

The Customer Development process, widely used by startups, is designed with the aim that, at the end of a process of development of an innovation, the customer can see the maximum value in the product. But there are few studies on the application of this methodology in mature companies. The aim of this study was to assess whether it is indeed possible to apply the Customer Development process in a mature firm. This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process. This paper is a case study and applied research, so it is not possible to make generalizations. In addition, this article considered interviews with only two individuals from the company, which may have limited results.
Date: December 2020
Creator: Reis, Kleiton & Baldessar, Maria Jose
System: The UNT Digital Library
Intellectual Capital Creates Value for the Organization - What About Other Stakeholders? (open access)

Intellectual Capital Creates Value for the Organization - What About Other Stakeholders?

The ever-increasing market turbulence has turned today’s corporate landscape more competitive and complex. Particularly during the last two decades, the increased utilization of ICT systems and technologies globally transformed the services sector in terms of ease of business processes and improved client service delivery. However, in the current knowledge-based era, ICT-enabled systems and tools would only be meaningful if these are appropriately utilized by the knowledgeable and skilled workforce. However, leveraging these necessitates a knowledge-enabled work culture and recognizing that people are crucial to building a robust Intellectual Capital (IC) that is central to achieving long-term market competitiveness. IC comprising of intangible assets and knowledge resources is central to value creation for the firm as evident from the growth of the knowledge-based industries. Nevertheless, the true potential of IC for deriving value advantage for diverse organizational stakeholders has not been fully utilized. Hence, by conducting 12 face2face interviews with the senior executives within Australian Professional Service Firms (PSFs), this study offers renewed approach to IC valuation by introducing ‘Triple Value Bottom-line’ perspective in PSFs. The results highlight that the IC offers enormous potential towards deriving broader value outcomes for multiple organizational stakeholders.
Date: December 2020
Creator: Rehman, Junaid; Hawryszkiewycz, Igor; Sohaib, Osama & Namisango, Fatuma
System: The UNT Digital Library
An Investigation of Differences in Sentiment from Tweets Related to  COVID-19 Between Canada and US Residents (open access)

An Investigation of Differences in Sentiment from Tweets Related to COVID-19 Between Canada and US Residents

This study aims to understand how individuals communicated and acknowledged to COVID-19 pandemic on Twitter. It mainly focused on identifying and demonstrating the differences in the perspective of United States and Canadian residents.
Date: December 2020
Creator: Gone, Keshava Pallavi & Conrad, Colin
System: The UNT Digital Library
Knowledge Management Based Best Practices of Higher Educational Institutes (open access)

Knowledge Management Based Best Practices of Higher Educational Institutes

Knowledge Management Best Practices are established through leveraged Data Science Technique based on results found on published articles of reputed literature and both advertisements and news items of newspapers. Further, the recognition showed threats to the values of Higher Education such as the quality of courses. As such, a Postgraduate study is conducted to reveal a solution to those kinds of issues in Higher Education. Consequently, based on the proposal of literature to such issues in other contexts, existences of Knowledge Management Practices are revealed in the qualitative paradigm. Meanwhile, the present study questioned whether the confirmed Practices of the Postgraduate study are Best Practices of Higher Educational Institutes. Besides, the Oxford dictionary specifies that practice becomes Best Practice if “commercial or professional procedures that are accepted or prescribed as being correct or most effective”. Accordingly, confirmed practices of Higher Educational Institutes became Best Practices due to the practices that are accepted by the industry of the Postgraduate research through a qualitative paradigm and by the other industries of researches that those reputed publications concerned into the Postgraduate study. Besides, Knowledge Management is an emerging/ emerged era. As such, present research proposes resulting practices of the Postgraduate study as Based …
Date: December 2020
Creator: Jeyarajan, S.
System: The UNT Digital Library
Knowledge Management in Cybersecurity Education Using Concept Maps (open access)

Knowledge Management in Cybersecurity Education Using Concept Maps

The purpose of this research is to explore concept maps as a viable and effective knowledge management tool for cybersecurity education. Concept maps serve as a visual representation of knowledge. They are commonly utilized to support the teaching and learning process or as a student learning evaluation tool. While the focus of education research is on tools specific to cybersecurity such as learning management systems and cyber ranges, there is little dedicated to understanding how concept maps can be applied as an effective element within the security education. This paper reviews relevant research related to the applications of concept maps in diverse knowledge domains. The aim is to leverage previous research applications to garner support for concept maps as a useful knowledge management tool in cybersecurity. This is accomplished by highlighting successful applications of concept maps in related fields. Concept maps are poised to be extremely helpful with complex subjects such as information and cyber security where understanding the subject depends on the application of disparate but interrelated concepts.
Date: December 2020
Creator: Bernot, Jordan E. F. & Chang, Hsia-Ching
System: The UNT Digital Library
Leveraging Geographical Disparities of Socio-Economic Factors to Predict Vulnerable Teenagers to Teen Birth: Chicago as A Case Study (open access)

Leveraging Geographical Disparities of Socio-Economic Factors to Predict Vulnerable Teenagers to Teen Birth: Chicago as A Case Study

Teen birth (TB) imposes serious health and economic burdens to both individuals and government. Various attempts have been made to overcome TB such as teen pregnancy prevention evidence-based programs. However, these programs might have declined teen birth rate (TBR), most of which do not address the influencing socio-economic factors linked to areas where teenagers live. This study is aimed at investigating socio-economic factors contributing to TB and identify their geographical disparities. The methodology was developed using the vulnerability theory to examine the complex relationship between TB and socio-economic factors. Principal Component Analysis (PCA) and Geographically Weighted Regression (GWR) were employed to analyze census data. Findings suggest that socio-economically disadvantaged minorities, including unemployed black and uneducated Hispanic, are more vulnerable to TB. Additionally, geographic locations of communities where such teenager live are recognized. The outcomes verified the utility of the vulnerability theory to predict the geographical locations of vulnerable teens that can be leveraged by policymakers to allocate more health resources and perform place-specific interventions to effectively reduce TBR.
Date: December 2020
Creator: Sadeghinaeenifard, Fariba & Hawamdeh, Suliman M.
System: The UNT Digital Library
Metacrisis of Meaning: Seeking Nature through Symbolic Metalanguage (open access)

Metacrisis of Meaning: Seeking Nature through Symbolic Metalanguage

This conference paper explores how what we perceive differs from what we believe. The authors bring three perspectives together with the aim of seeking meaning in our relationship with our natural “arena” through symbolic metalanguage:1) comprehending a gestalt approach to perception and narratives as metaphor; 2) gaining perceptual reciprocity to enhance our relationship with nature; 3) overcoming the obstacles of misinterpretation and unreliable narratives of the simulacra. It was presented at the 2022 Association of Philosophy and Literature Conference held May 25-28, 2022.
Date: May 26, 2022
Creator: Henson, Jim; Henson, Brea; Henson, Adam & Henson, Sue
System: The UNT Digital Library
Mitigating Economic Impacts of the COVID-19 Pandemic and Preserving U.S. Strategic Competitiveness in Artificial Intelligence (open access)

Mitigating Economic Impacts of the COVID-19 Pandemic and Preserving U.S. Strategic Competitiveness in Artificial Intelligence

White paper authored by three members of the National Security Commission on Artificial Intelligence to address AI-related aspects of the COVID-19 pandemic response and the implications of the crisis for America's security and strategic competitiveness. It offers five themed recommendations to use AI to reopen, assess, preserve, screen, and return the U.S.'s economic and national security concerns during and after the pandemic.
Date: May 19, 2020
Creator: Darby, Chris; Louie, Gilman & Matheny, Jason
System: The UNT Digital Library
Moving the End of Term Web Archive to the Cloud to Encourage Research Use and Reuse (open access)

Moving the End of Term Web Archive to the Cloud to Encourage Research Use and Reuse

Short paper presented at the 2022 Web Archiving and Digital Libraries Virtual Workshop, in conjunction with the Joint Conference on Digital Libraries (JCDL), on June 24, 2022. The paper discusses the End of Term (EOT) Web Archive project and process of organizing, staging, processing, and moving these collections into the Amazon cloud.
Date: June 24, 2022
Creator: Phillips, Mark Edward & Alam, Sawood
System: The UNT Digital Library
An Ontology Approach to Tourism Destinations in  Ethiopia (open access)

An Ontology Approach to Tourism Destinations in Ethiopia

Knowledge is awareness or familiarity gained by experiences of facts, data, and situations. Knowledge management includes techniques and processes to represent, store, search, integrate, and analyze knowledge that is available in digital form. Ontology is a formal explicit specification of a shared conceptualization of a domain of interest and it is a building block of the semantic web and formal description of knowledge. Ontologies capture the structure and knowledge about some domain of interest by describing the concepts in the domain and also the relationships that hold between those concepts. Even though Ethiopia has potential tourist destinations, the country is not benefited from its resources due to misperception about image of the country; lack of promoting the potential tourism resources of the country to the world; problems with sharing, searching and retrieval of tourist information. Thus, the country is forced to accept smaller number of tourists and not getting the benefits it deserves. The objective of this paper is to build ontology for Ethiopian Tourism so that it makes Ethiopian tourism destinations visible to international visitors. We use OWL language implemented in Protégé with other ontology development activities proposed in METHONTOLOGY to build Ethiopian tourism ontology. We also use OWL …
Date: December 2020
Creator: Hussen, Tijani; Beyene, Melkamu & Alemneh, Daniel Gelaw
System: The UNT Digital Library
[Paper on the Desegregation of Texarkana College] (open access)

[Paper on the Desegregation of Texarkana College]

Paper exploring the desegregation of schools in Texarkana, Texas, including Texarkana College and the Texarkana Independent School District, and it explores how related events are represented in the media.
Date: April 12, 2023
Creator: Graham, Lia
System: The UNT Digital Library
Predicting Student Success with and without Library Instruction (open access)

Predicting Student Success with and without Library Instruction

Conference proceedings paper sharing a study to determine the impact that "one-shot" library instruction sessions had on students' success in two foundational English courses. Overall, attendance in library instruction had a small but statistically significant impact on student success metrics. The main purpose of this analysis was to demonstrate the value of predictive modeling of student success and identify the key groups for which library instruction could provide the most impact. This is the accepted manuscript version of the final paper.
Date: 2023
Creator: Harker, Karen; Rowe, Jennifer & Hargis, Carol
System: The UNT Digital Library
Privacy and Ethics Recommendations for Computing Applications Developed to Mitigate COVID-19 (open access)

Privacy and Ethics Recommendations for Computing Applications Developed to Mitigate COVID-19

The first of three white papers authored by members of the National Security Commission on Artificial Intelligence (NSCAI) on harnessing data and computing technologies to mitigate the COVID-19 pandemic. The report analyzes how computing applications can supplement the United States' manual contract tracing efforts and recommends privacy and ethics considerations in developing and fielding these applications.
Date: May 6, 2020
Creator: Horvitz, Eric J. (Eric Joel); Clyburn, Mignon Leticia, 1962-; Griffiths, José-Marie & Matheny, Jason
System: The UNT Digital Library
Proceedings of the 17th International Conference on Knowledge Management (open access)

Proceedings of the 17th International Conference on Knowledge Management

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. The conference was among the first post-pandemic face to face conferences, and the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency.
Date: June 2022
Creator: Heisig, Peter
System: The UNT Digital Library
Programmatic Extraction of ‘Documents’ from Web Archives: Identifying Document Characteristics from Content Selector Interviews (open access)

Programmatic Extraction of ‘Documents’ from Web Archives: Identifying Document Characteristics from Content Selector Interviews

White paper documenting the results of interviews with professionals who manage collections of state or federal documents, and institutional repositories. These interviews gathered information about collection policies and characteristics of born-digital publications that are incorporated into these bodies of materials, to inform future machine learning algorithms.
Date: 2020
Creator: Fox, Nathaniel T.; Phillips, Mark Edward & Tarver, Hannah
System: The UNT Digital Library
Rankism Survey (open access)

Rankism Survey

Survey created by the UNT Library Council on Diversity and Inclusion (LCDI) exploring if rankism in the UNT Libraries contributes to experiences. It was created based on results from a previous survey, the UNT Libraries' Climate Survey, which identified feelings of belittlement or degradation in the UNT Libraries. The survey was open for responses between November 1, 2023 and November 15, 2023. Results are not included in this document.
Date: November 2023
Creator: University of North Texas. Libraries. Library Council on Diversity and Inclusion.
System: The UNT Digital Library
Relationship Between Jobs and Soft Skills in the Technology  Sector: a Case Study in the City of Florianópolis (open access)

Relationship Between Jobs and Soft Skills in the Technology Sector: a Case Study in the City of Florianópolis

The Soft Skills theme has been presented and discussed by several academic and professional players: researchers, consultants, entrepreneurs and technicians in Human Resources. These are personal skills that go beyond technical competence, absolutely determining the performance of any organization. Understanding what they will be and how to develop these skills has been the challenge of the World Economic Forum (WEF), which periodically publishes reports mapping areas, professions and skills that will be trending in the coming years. So, this article seeks to answer which skills are requested in advertisements and job vacancies in the area of ​​ICT in the region of Florianópolis? with a double objective: [i] Identify whether companies in the creative economy segment, specifically technology, in the city of Florianópolis / SC are looking for soft skills in their job advertisements; and in this way [ii] Understand whether they are aligned with the trends presented by the WEF. For this, it carried out a qualitative research, classified as descriptive with an exploratory stage of analysis of the vacancies published in the LinkedIn and ACATE platforms, making it possible to conclude the importance of soft skills for the profile of technology professionals. It was also evident the difficulty in …
Date: December 2020
Creator: Vedovatto, Andreici Daiani; Vedovatto, Andreici Daiani; Gargioni, Sergio Luiz; Marques, Jamile Sabatini; Rath, Rafael & Karam-Koleski, Adriana
System: The UNT Digital Library