This paper reports on a comprehensive root cause analysis exercise of deficiencies in knowledge management maturity models.

Presented at the 2017 International Conference on Knowledge Management. This presentation reports a series of seven studies examining the extent to which background sounds impact individuals' math and language task performance.

Identifying support from Knowledge Management (KM) frameworks and Risk Management to build collective intelligence for handling systemic crises, triggered by the Corona virus disease 2019 (Covid-19)

Presentation for the 2017 International Conference on Knowledge Management. This presentation describes a study to understand North America users' interests and information behavior in terms of using Chinese content.

This paper describes a best practice forum to convey how the University of North Texas and Texas Woman's University Libraries facilitate scholarly communications endeavors related to knowledge management.

Presented at the 2017 International Conference on Knowledge Management during the panel session on Big Data, Ethics and Public Engagement. This presentation discusses the Data Rescue Denton 2017 event.

This paper proposes a supervised learning model based on Convolutional Neural Network (CNN).

Poster for the 2018 International Conference on Knowledge Management. This poster proposes a supervised learning model based on Convolutional Neural Network (CNN).

Paper on Companhia Águas de Joinville's migration of management information systems from physical to digital and the impact of the transition.

Paper discusses the main challenges of implementing a knowledge management model at the Oswaldo Cruz Foundation in Brazil in order to characterize such a model's importance in supporting the innovation process in scientific organizations.

Paper proposes a procedure to monitor the activity of clay extraction in the State of Santa Catarina through the crossing of information present in different databases, and explores barriers to this crossing as well as benefits for proper monitoring of potentially polluting and resource-using activities.

Paper aims to present an application directed to mobile devices that allows the collaborative construction of public spaces by agents of a community.

Paper investigates the relationships between Design Thinking and the Creative Commons license and how these relationships encourage collaboration.

Paper presents the application of Design Thinking in the Workshop CHIS 2017, an initiative that studied the Hercílio Luz Bridge in Florianópolis-SC, Brazil.

Paper uses an existing Wise Action Model to identify the key characteristics of wisdom and create a new multidimensional qualitative measure of wisdom.

Presentation for the 2018 International Conference on Knowledge Management. This presentation demonstrates easy-to-use applications and procedures for creating basic expert systems.

This paper illustrates easy-to-use applications and procedures for creating basic expert systems.

This paper highlights the complexities associated with the management of electronic resources in an institution.

Successful organizations are continuously looking for better ways to improve efficiency. Knowledge management (KM) in institutions is essentially based on an understanding of knowledge creation and knowledge transfer. At Tarrant County College, we are currently developing a District-wide knowledge management (KM) program. This KM process is implemented via micro pilot projects and processes; and an analysis of current technology, structure, and culture. We carefully try to anticipate challenges we will encounter as the project is executed (geographical distance during a pandemic, cultural barriers, dealing with tacit knowledge…). Next, we carefully begin to create a road map for the KM process including: Establishing objectives, preparing culture change, creating a high-level process, identifying KM/communication/knowledge dissemination gaps, selecting appropriate technology, and deciphering the current status of KM throughout the District. Then, we attempt to implement our KM process via micro pilot projects. We will soon develop methods for evaluating our KM workflow. Our initial results suggest Laserfiche might be able to host 70% of or data and information, however other tools such as ITSM, Microsoft TEAMS, Team Dynamics… will also be needed to host data and information.

Paper describes the experiences of a consulting intervention in the technology company to diagnose business opportunities and structure the capacity area to lead the implementation of a network learning model

WeChat group-based online medical community (WGMC) is increasingly accepted by the public because of its high efficiency, convenience, and shared advantages in seeking medical resources. However, the problem to separate a complete dialogue relationship from the chat records is arising because efficient online community management is based on clear dialogue relationships and clear topics. To solve the problem, we proposed a hybrid three-stages BERT method to recognize the dialogue relationships in "Home of Love" --- a central nervous system tumor online healthy community WeChat group. First, based on the social support theory, a multi-layer BiLSTM model is proposed to classify the conversation scenes into five classes. Then, two domain adaptation methods for transfer learning are designed to optimize the BERT pre-training model for specific tasks using the "Haodaifu" as the training corpus. Finally, a hybrid BERT method based on the text scene information and the pre-training model is proposed to recognize the dialogue relationships, and its feasibility is verified by manual labeling. The results show that adding more prior knowledge to the dialogue recognition model by extracting the social support scene information can effectively improve the classification ability and stability of the model.

Presented at the 2017 International Conference on Knowledge Management. This presentation examines the use of machine learning to understand rates of chronic kidney diseases among African American men and women.

This paper reports a study on improving the retrieval of comments made to previous posts that can potentially be relevant to new posts in the open social media domain.

Poster discusses the results of a study where input data was used to create expanded comments in a natural language conversational system.