Presentation for the 2017 International Conference on Knowledge Management as part of the panel "Big Data and Government Information." This presentation describes the work of the End of Term Archive to preserve the federal web.

To provide solutions to the world’s global challenges, there is an urgent demand for wise organizations, wise leadership, wise workers, and most importantly, for wise actions. Since the mid- 1990s, Knowledge Management (KM) as a discipline and practice has emerged internationally and it went through several phases of development. Similarly, in the last four decades, we experience a growth in wisdom research, and in intense discourses about Wisdom Management (WM) as a possible venue for dealing with wicked problems. The dilemma is, whether the present phase of KM would be able to address the global problems of the world. Therefore, this paper seeks to answer the question if WM will complement or replace KM. The purpose is to compare KM and WM. The research methodology is an explorative approach of their main characteristics and concepts in a selected range of literature. The findings are presented in a framework to show the similarities and differences of KM and WM. Keywords: Knowledge Management (KM), Wisdom Management (WM), phases of KM, wisdom economy, wise leaders, wisdom workers, global problems of the world.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper introduces a new theoretical model utilizing Turner and Baker’s (2017) Team Emergence Leadership Development and Evaluation (TELDE) model as a tool to facilitate interactions imbedded in complex adaptive systems.

Presentation for the 2017 International Conference on Knowledge Management. This presentation introduces a new theoretical model to facilitate interactions embedded in complex adaptive systems utilizing a Team Emergence Leadership Development and Evaluation model.

This book chapter describes the efforts of University of North Texas Libraries to organize data relevant for assessing subject-based collections.

Presentation for the 2017 International Conference on Knowledge Management. This presentation describes how the University of North Texas Libraries has organized data relevant for assessing subject-based collections.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that presents the project-oriented bootcamp ConstelaDev, designed to promote a high-performance learning and development environment, allowing sharing of ideas and knowledge in practical and active fashioning. Its foundations are in modern and innovative technologies for project development and management (Scrum, Kanban) coupled with artificial intelligence and systemic constellation, which we call the Digital Constellation® framework.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the local keynote speeches by Prof. Ortwin Renn, scientific director at the International Institute for Advanced Sustainability Studies (IASS) in Potsdam (Germany) and professor for environmental sociology and technology assessment at the University of Stuttgart.

Ed Rogers served as Chief Knowledge Officer with NASA Goddard Space Flight Center from 2003 to 2020. He holds a PhD in HRM from Cornell University and teaches a different universities like University of Alabama, George Washington University and Indian School of Business. Since 2020 he is the principal owner of Mayjer Enterprises (Palmyra, Virginia).

Corporate universities make up a strategic umbrella for developing the organizational ecosystem with a high impact on business goals. A mature organization in educational activities necessarily creates lasting and sustainable mechanisms for human and organizational development. Thus, we sought to identify the maturity level of a corporate education system and the necessary actions for its evolution based on the Kraemer model (2018).

Emerged in the early 1990’s, governance is a construct which enables to broaden the management focus to a more comprehensive view, assessing efficiency capacity from different perspectives, such as social and political. Among its applications, Corporate Governance is the most known. In the private sector, governance has become a mandatory practice for companies aiming at increasing their market value or maintaining it high, due to the credibility earned by companies with good governance practices. In the public sector governance is a major challenge, once it concerns itself with generating value for society, in addition to the need for transparency and credibility in the management of public affairs. In this context, the objective of this article is to identify the differences and similarities between Corporate Governance in Private Companies and Public Administration.

The pandemic of the COVID-19 (coronavirus) has presented us a new world-wide reality. In a short time, huge changes had been necessary. In the sanitation it has not been different. For handle with essential services, in the majority through public concessions, the rendering of services has been strongly influenced for the chaotic economic situation, the necessity of cares with the health of the employees and for governmental decisions that restrict some activities. Thus, risk management becomes an increasingly urgent need, as the impacts of wrong decisions can lead to huge losses. Starting from the hypothesis that the better risk management within organizations, the better the decision-making process will be, this article aims to present the importance of risk management for mitigation and contingency in the face of the impacts caused by the pandemic of COVID-19.

Disinformation and misinformation are pervasive in unregulated social-media environments, which are used habitually for obtaining news. Fenn et al in 2019 stated that “Given that people tend to share interesting information to maintain social relationships or to manage their impressions, information that receives more likes may subsequently be shared more often” (Fenn, Ramsay, Kantner, Pezdek, & Abed, 2019, p.133) Recent studies also revealed that misinformation from politicians and celebrities has increased in recent years which lead to more engagement on Twitter (Brennen, et al. 2020 ). There has been a lot of misinformation pertaining to COVID-19 masks on Twitter. Due to the misinformation, many people might not believe in the effectiveness of masks. Even though studies have shown the effectiveness of wearing masks in different countries (Lyu and Wehby, 2020). Not wearing masks affects people's health and indirectly increases the spread of COVID-19. Studies of social noise and misinformation cases on social media are needed, specifically focusing on how social noise influences and contributes to the spread of misleading and possibly harmful messages.

The research seeks to know if the COVID-19 pandemic has created culture change by measuring the criteria of work outputs and actions of organization members. As a part of this research, a survey was developed to identify how and to what extent workplace culture has been impacted. 111 professional services staff from a North Texas business were surveyed. We identified three factors for criteria of work outputs and behavior that indicates the current level of change of the culture. The three factors are identified as, Expectations (α= 0.786), Accuracy (α= 0.603), and Timeliness (α= 0.552). Factor analysis and descriptive statistics are used to analyze the result from the survey.

Presented at the 2017 International Conference on Knowledge Management. This presentation reports a series of seven studies examining the extent to which background sounds impact individuals' math and language task performance.

Identifying support from Knowledge Management (KM) frameworks and Risk Management to build collective intelligence for handling systemic crises, triggered by the Corona virus disease 2019 (Covid-19)

Presentation for the 2017 International Conference on Knowledge Management. This presentation describes a study to understand North America users' interests and information behavior in terms of using Chinese content.

Presented at the 2017 International Conference on Knowledge Management during the panel session on Big Data, Ethics and Public Engagement. This presentation discusses the Data Rescue Denton 2017 event.

Presentation for the 2018 International Conference on Knowledge Management. This presentation demonstrates easy-to-use applications and procedures for creating basic expert systems.

This paper illustrates easy-to-use applications and procedures for creating basic expert systems.

Successful organizations are continuously looking for better ways to improve efficiency. Knowledge management (KM) in institutions is essentially based on an understanding of knowledge creation and knowledge transfer. At Tarrant County College, we are currently developing a District-wide knowledge management (KM) program. This KM process is implemented via micro pilot projects and processes; and an analysis of current technology, structure, and culture. We carefully try to anticipate challenges we will encounter as the project is executed (geographical distance during a pandemic, cultural barriers, dealing with tacit knowledge…). Next, we carefully begin to create a road map for the KM process including: Establishing objectives, preparing culture change, creating a high-level process, identifying KM/communication/knowledge dissemination gaps, selecting appropriate technology, and deciphering the current status of KM throughout the District. Then, we attempt to implement our KM process via micro pilot projects. We will soon develop methods for evaluating our KM workflow. Our initial results suggest Laserfiche might be able to host 70% of or data and information, however other tools such as ITSM, Microsoft TEAMS, Team Dynamics… will also be needed to host data and information.

WeChat group-based online medical community (WGMC) is increasingly accepted by the public because of its high efficiency, convenience, and shared advantages in seeking medical resources. However, the problem to separate a complete dialogue relationship from the chat records is arising because efficient online community management is based on clear dialogue relationships and clear topics. To solve the problem, we proposed a hybrid three-stages BERT method to recognize the dialogue relationships in "Home of Love" --- a central nervous system tumor online healthy community WeChat group. First, based on the social support theory, a multi-layer BiLSTM model is proposed to classify the conversation scenes into five classes. Then, two domain adaptation methods for transfer learning are designed to optimize the BERT pre-training model for specific tasks using the "Haodaifu" as the training corpus. Finally, a hybrid BERT method based on the text scene information and the pre-training model is proposed to recognize the dialogue relationships, and its feasibility is verified by manual labeling. The results show that adding more prior knowledge to the dialogue recognition model by extracting the social support scene information can effectively improve the classification ability and stability of the model.

Presented at the 2017 International Conference on Knowledge Management. This presentation examines the use of machine learning to understand rates of chronic kidney diseases among African American men and women.

Book chapter on the Trusted Repository Audit and Checklist (TRAC) process through the lens of contextual dimensions within knowledge management, using the case study of the University of North Texas Libraries.