The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that presents the disruption in scholarly communications. Among other discussions, the poster analyzes the disruptions that can be mapped and identified in scholarly communication.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that explores selected aspects of knowledge transformation. The research uses as reference and as the basis for methodological framework: “A Library is a Growing Organism” (Ranganathan’s 5th Law) within the context of library brands on collection behaviors.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the panels and the panelists argue that open access to scholarly knowledge production should be the modus operandi in the time and age we live in. Open access to knowledge is critical not just to accelerate advances in finding solutions to societal issues, but also to meet the growing expectations around higher education institutions’ social responsibilities in times of uncertainties.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the panels that provide an overview of the different methodologies and theories of sense-making from several of the seminal originators of sensemaking.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the local keynote speeches by Prof. Ortwin Renn, scientific director at the International Institute for Advanced Sustainability Studies (IASS) in Potsdam (Germany) and professor for environmental sociology and technology assessment at the University of Stuttgart.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This presentation provides an overview of the host institution, The Information Sciences Department, University of Applied Sciences Potsdam, Germany.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the keynote speeches by Dave Snowden is the founder of one of the five schools of sense-making, and takes an approach which draws heavily on natural science, in particular complex adaptive systems theory, cognitive neuroscience and the biological end of anthropology. He is the creator of the Cynefin framework and lead author of the recently published EU Field Guide to managing complexity.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the keynote speeches by Susanne Durst, a Full Professor of Entrepreneurship at Tallinn University of Technology, Estonia, and Full Professor of Business Administration at the University of Skovde, Sweden. She holds a doctorate in Economics from Paris-Sud University, France. Her research interests include small business management, knowledge (risk) management, responsible digitalization and sustainable business development.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that focuses on real world digital projects and scenarios.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that focuses on health despairities and how ethnicity is remarkably correlated to one’s health.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. The conference was among the first post-pandemic face to face conferences, and the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency.

The Soft Skills theme has been presented and discussed by several academic and professional players: researchers, consultants, entrepreneurs and technicians in Human Resources. These are personal skills that go beyond technical competence, absolutely determining the performance of any organization. Understanding what they will be and how to develop these skills has been the challenge of the World Economic Forum (WEF), which periodically publishes reports mapping areas, professions and skills that will be trending in the coming years. So, this article seeks to answer which skills are requested in advertisements and job vacancies in the area of ​​ICT in the region of Florianópolis? with a double objective: [i] Identify whether companies in the creative economy segment, specifically technology, in the city of Florianópolis / SC are looking for soft skills in their job advertisements; and in this way [ii] Understand whether they are aligned with the trends presented by the WEF. For this, it carried out a qualitative research, classified as descriptive with an exploratory stage of analysis of the vacancies published in the LinkedIn and ACATE platforms, making it possible to conclude the importance of soft skills for the profile of technology professionals. It was also evident the difficulty in …

This study aims to understand how individuals communicated and acknowledged to COVID-19 pandemic on Twitter. It mainly focused on identifying and demonstrating the differences in the perspective of United States and Canadian residents.

In order to perform research data triangulation, there were three main sources of data: 1. External/Internal Survey of 15 Library Directors (5 in the Navy; 10 from Government/Universities), 2. Literature Review/Industry Best Practices, and 3. Navy Lab Interviews (Ten) . The results include "Harvest” the personal collections of classified and other materials (reach out to the end users to put documents in library repository); Need to modernize our workflow; Having research material that can be easily accessed for desktops; Need to share information and knowledge; Focus on the needs of your community and evolve with those needs.

While explicit knowledge can be to some extent separated from human brain and stored in organizational memory, tacit knowledge cannot be detached from the individuals who possess it, therefore its management cannot rely primarily on technologies. This calls for knowledge-worker centered approach. Individuals with different cognitive styles process information differently and use a variety of reasoning patterns for decision making and building their personal knowledge bases. The paper overviews the potential applications of the construct of cognitive style to managerial practice in knowledge intensive organizations. It also presents a model that can help visualize the relationships between different cognitive styles and knowledge management processes. The model also demonstrates how such cognitive dimensions manifest themselves at different stages of KM cycle.

The Customer Development process, widely used by startups, is designed with the aim that, at the end of a process of development of an innovation, the customer can see the maximum value in the product. But there are few studies on the application of this methodology in mature companies. The aim of this study was to assess whether it is indeed possible to apply the Customer Development process in a mature firm. This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process. This paper is a case study and applied research, so it is not possible to make generalizations. In addition, this article considered interviews with only two individuals from the company, which may have limited results.

The ever-increasing market turbulence has turned today’s corporate landscape more competitive and complex. Particularly during the last two decades, the increased utilization of ICT systems and technologies globally transformed the services sector in terms of ease of business processes and improved client service delivery. However, in the current knowledge-based era, ICT-enabled systems and tools would only be meaningful if these are appropriately utilized by the knowledgeable and skilled workforce. However, leveraging these necessitates a knowledge-enabled work culture and recognizing that people are crucial to building a robust Intellectual Capital (IC) that is central to achieving long-term market competitiveness. IC comprising of intangible assets and knowledge resources is central to value creation for the firm as evident from the growth of the knowledge-based industries. Nevertheless, the true potential of IC for deriving value advantage for diverse organizational stakeholders has not been fully utilized. Hence, by conducting 12 face2face interviews with the senior executives within Australian Professional Service Firms (PSFs), this study offers renewed approach to IC valuation by introducing ‘Triple Value Bottom-line’ perspective in PSFs. The results highlight that the IC offers enormous potential towards deriving broader value outcomes for multiple organizational stakeholders.

This paper will report on a research to develop Speaker Independent, Continuous Speech Recognizer for Kafi Noonoo (Afro-Asiatic language that belongs to North Omotic sub family in Ethiopia) using Hidden Markov Modeling technique. The portable and open source toolkit called Hidden Markov Model (HMM) Toolkit is used to perform the experiment. The development of HMM based Automatic Speech Recognition (ASR) requires both text and speech corpus for training and testing the HMM. In order to have a model that incorporates different features of the language, we included the different dialects of Kafi Noonoo in the corpus and then prepared the training and test corpus from the scratch, and after preprocessing we have sampled and performed feature extraction using Mel Frequency Cepstral Coefficients (MFCC) feature extraction technique.

Knowledge is awareness or familiarity gained by experiences of facts, data, and situations. Knowledge management includes techniques and processes to represent, store, search, integrate, and analyze knowledge that is available in digital form. Ontology is a formal explicit specification of a shared conceptualization of a domain of interest and it is a building block of the semantic web and formal description of knowledge. Ontologies capture the structure and knowledge about some domain of interest by describing the concepts in the domain and also the relationships that hold between those concepts. Even though Ethiopia has potential tourist destinations, the country is not benefited from its resources due to misperception about image of the country; lack of promoting the potential tourism resources of the country to the world; problems with sharing, searching and retrieval of tourist information. Thus, the country is forced to accept smaller number of tourists and not getting the benefits it deserves. The objective of this paper is to build ontology for Ethiopian Tourism so that it makes Ethiopian tourism destinations visible to international visitors. We use OWL language implemented in Protégé with other ontology development activities proposed in METHONTOLOGY to build Ethiopian tourism ontology. We also use OWL …

Identifying support from Knowledge Management (KM) frameworks and Risk Management to build collective intelligence for handling systemic crises, triggered by the Corona virus disease 2019 (Covid-19)

Teen birth (TB) imposes serious health and economic burdens to both individuals and government. Various attempts have been made to overcome TB such as teen pregnancy prevention evidence-based programs. However, these programs might have declined teen birth rate (TBR), most of which do not address the influencing socio-economic factors linked to areas where teenagers live. This study is aimed at investigating socio-economic factors contributing to TB and identify their geographical disparities. The methodology was developed using the vulnerability theory to examine the complex relationship between TB and socio-economic factors. Principal Component Analysis (PCA) and Geographically Weighted Regression (GWR) were employed to analyze census data. Findings suggest that socio-economically disadvantaged minorities, including unemployed black and uneducated Hispanic, are more vulnerable to TB. Additionally, geographic locations of communities where such teenager live are recognized. The outcomes verified the utility of the vulnerability theory to predict the geographical locations of vulnerable teens that can be leveraged by policymakers to allocate more health resources and perform place-specific interventions to effectively reduce TBR.

The current study investigated the influence of information technology support on knowledge management process of nurses in patient care. Recent concerns about the issue of nursing care delivery have accentuated the need for more improved health services. The importance of knowledge management in improving performance has been strongly highlighted in existing literature. Paucity of studies exist in information technology-based knowledge management of nurses in Nigeria. A quantitative approach comprising of a descriptive survey design was used. Proportionate stratified sampling was used to select registered nurses from the teaching hospitals under study. Only registered nurses on duty were included in the study and sample size consisted of 320 registered nurses. SPSS version 22 and AMOS was used analyze the collected data. The structural models were developed to test the hypothesized relationships. The researchers adhered to the principles of trustworthiness and ethical principles. The results affirmed that information technology support influences knowledge management process in nursing care roles. Based on the findings, information technology is required to promote knowledge management process coupled with appropriate coordination to develop a knowledge-friendly environment for nurses. In view of the emergence of the knowledge-based society and increased demands for quality healthcare by patients, the usage of …

This study considers Communities of Practice as a group of library and information science professionals who share their common interests and problems on a topic in order to exchange their expertise and knowledge on that topic. The study sheds lights on the ways of knowledge sharing, and assess the reasons of knowledge sharing of LIS professionals through Communities of Practice in the context of university libraries in Bangladesh.

Blended learning (BL) assimilates the best digital high-tech learning and traditional methods that involve students in network learning transcending physical boundaries. It has been embraced as a possibility so that knowledge can be distributed through time and space. KM-based approaches may be used to collect, coordinate, and transmit intelligence to control processes that can be utilized efficiently to recognize and share the most important details to address customer needs. This study aims to explain how to apply KM techniques in the BL environment to increase educational excellence and quality during pandemic situations. The specific consequences of BL actions are also stated in this paper. The quantitative approach was used in this study by using an electronic questionnaire from the students of the department of ISLM of the University of Dhaka, Bangladesh. Among the 272 students in the undergraduate program, 74 students replied to the online survey questionnaire. The gathered data were analyzed using SPSS version 20. The Findings of the study showed that KM can be used with BL during the COVID-19 pandemic, including integrated tasks, classroom instruction, online and e-learning. Finally, the study also proposed an intuitive model for applying BL through KM.