The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. The conference was among the first post-pandemic face to face conferences, and the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the panels and the panelists argue that open access to scholarly knowledge production should be the modus operandi in the time and age we live in. Open access to knowledge is critical not just to accelerate advances in finding solutions to societal issues, but also to meet the growing expectations around higher education institutions’ social responsibilities in times of uncertainties.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the panels that provide an overview of the different methodologies and theories of sense-making from several of the seminal originators of sensemaking.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the local keynote speeches by Prof. Ortwin Renn, scientific director at the International Institute for Advanced Sustainability Studies (IASS) in Potsdam (Germany) and professor for environmental sociology and technology assessment at the University of Stuttgart.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This presentation provides an overview of the host institution, The Information Sciences Department, University of Applied Sciences Potsdam, Germany.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the keynote speeches by Dave Snowden is the founder of one of the five schools of sense-making, and takes an approach which draws heavily on natural science, in particular complex adaptive systems theory, cognitive neuroscience and the biological end of anthropology. He is the creator of the Cynefin framework and lead author of the recently published EU Field Guide to managing complexity.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the keynote speeches by Susanne Durst, a Full Professor of Entrepreneurship at Tallinn University of Technology, Estonia, and Full Professor of Business Administration at the University of Skovde, Sweden. She holds a doctorate in Economics from Paris-Sud University, France. Her research interests include small business management, knowledge (risk) management, responsible digitalization and sustainable business development.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that focuses on real world digital projects and scenarios.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that focuses on health despairities and how ethnicity is remarkably correlated to one’s health.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that presents the project-oriented bootcamp ConstelaDev, designed to promote a high-performance learning and development environment, allowing sharing of ideas and knowledge in practical and active fashioning. Its foundations are in modern and innovative technologies for project development and management (Scrum, Kanban) coupled with artificial intelligence and systemic constellation, which we call the Digital Constellation® framework.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that presents the disruption in scholarly communications. Among other discussions, the poster analyzes the disruptions that can be mapped and identified in scholarly communication.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This document highlighted one of the posters that explores selected aspects of knowledge transformation. The research uses as reference and as the basis for methodological framework: “A Library is a Growing Organism” (Ranganathan’s 5th Law) within the context of library brands on collection behaviors.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This poster highlights the qualitative study which was conducted in a major regional hospital in Germany, using the FRAM to analyze the recurrent and complex process of surgical care preparation in the morning. The aim was to offer the hospital a detailed qualitative analysis to promote resilience and maintain a safe state of operating during this process. The FRAM illustrated relevant system functions and unveiled sources as well as effects or variabilities that are now in the process of being evaluated according to appropriate goals and values. In this way, the FRAM illuminates hidden but relevant knowledge, so to speak tacit knowledge, within a complex sociotechnical system that is difficult or impossible to identify otherwise.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This poster demonstrates the GuruScan in a practical interactive session. The presenter setup an online GuruScan Knowledge Booster, so audience can experience the power and speed of Expert created knowledge connections themselves.

Business competition increasingly involves entire supply chains (SCs) rather than individual firms. Thus, knowledge, which is a strategic resource for companies, needs to be managed properly not only in single firms, but also at inter-firm level and in SCs, so that companies can coordinate and co-manage resources, activities, and innovative efforts in collaboration with their partners for improved competitiveness. To this end, knowledge management (KM) practices and their adoption for the effective management of SC inter-firm relationships can be of great help, but the current studies on this aspect are very fragmented, and there is still insufficient knowledge of what practices are adopted to manage knowledge in inter-firm relationships and how intensely these are used. This study contributes to filling this gap by measuring the adoption and intensity of KM practices and comparing their use at the intra- and inter-firm level. A survey of a sample of European large and medium-sized manufacturing firms was used. A descriptive statistical analysis and a correlation analysis were performed on the collected data. The study confirms that KM practices are less used at the inter-firm level. Also, a relative higher variation is depicted among firms in the use of the proposed practices at inter-firm …

This paper presents the first results from an analysis of recent job advertisements from online platforms from English and German-speaking countries. The full texts of about 4100 job adverts carrying the terms “knowledge manager” or “knowledge management” either in in the job title or in the short description have been analyzed. The main research aim was to identify the most common KM job titles, providing a basis for further analysis of tasks and required competencies to compare the data samples. In particular, the research will address the following research questions: RQ1: What are the job titles used in job adverts related to KM? RQ2: Which tasks are mainly associated with different KM job titles (roles)? RQ3: Which competencies & skill sets are typically required in job adverts? This research inform KM practitioners and HR managers as well as the KM community about landscape of KM roles, main tasks and skills required on the labor markets in the German-speaking (AU, CH, DE) countries and three English-speaking (AUS, UK, USA) countries.

Soft skills have become increasingly important in the workplace, particularly in knowledge management (KM). Developing a knowledge culture in an organization depends on the soft skills of leaders. KM literature, however, does not often discuss the development and teaching of soft skills that can facilitate the success of knowledge management in organizations. This presentation will present the challenge of teaching and learning soft skills as well as a proposed framework to address those challenges.

Brazilian scientific and technological research in the space area covers a diversity of themes so that its results are applied in several areas, such as earth observation, fire control, climate change, telecommunications, and security, among others. By providing useful products and services for society, economy, and industry, one perceives its relevance and the need to improve Brazil's space research. Thus, given its social and economic importance, this project aims to structure, based on scientific and situated knowledge, a framework that could help to mitigate the knowledge risks identified in the diverse types of organizations and sectors that are part of the Brazilian Space Program. This work in progress will try to address this problem by providing a methodological framework based on Knowledge Governance tools and it is intended to homogenize and mitigate the knowledge risks identified in the diverse types of organizations that are part of the Brazilian Space sector. The methodological approach to be used in the research will be predominantly qualitative, with possible quantitative treatment when analyzing the collected data used to develop the framework. This paper identify, analyze and catalogue, based on the distinct categories found in the literature, the types of knowledge risks observed in organizations …

Project-based learning (PjBL) allows learners to focus on a topic of their interest and apply the presented and acquired knowledge in their current (work) practice. When applied in institutional contexts, these particularities have to be recognized for stakeholder-centered learning support. In this paper we report on identifying and designing value exchanges between concerned stakeholder groups by methodological deployment of the Value Network Analysis. The individual and collective perception of PjBL experiences could be externalized and design inputs of involved and addressed stakeholder groups could be developed in a non-disruptive way. The results give way for increasing self-efficacy of knowledge acquisition and skill development in (digital) learning environments.

Neo-learning was developed as a teaching and learning methodological platform for the Networked Corporate University (NCU) model, in order to promote experiential and expansive learning for the development of competences and facilitate the transfer of learning to work practice. The purpose of this article is to present the neo-learning as a methodological support of the Networked Corporate University model to facilitate the transfer of learning into practice. To achieve this objective, a qualitative approach was chosen for exploratory and descriptive purposes, through a narrative literature review and multiple case studies of the application of the methodology. This article presents the main approaches and theories that underlie the NCU model and the neo-learning methodology. The neo-learning cycle and the applications that validate the methodology are also presented. It is concluded that the neo-learning methodology was developed in accordance with the NCU model to support the teaching and learning processes. The methodology can be considered validated, since it has been applied in several research and extension projects, in academic and corporate, public and private universities, in undergraduate and graduate programs, for initial training, for the developing of teachers and tutors of the presential, online, and remote modalities.

In Nova Scotia, the marginalization of African Nova Scotian learners in the public education system has led to an achievement gap, where their performance in terms of literacy and numeracy in annual assessments is often below the provincial average. This research aims to use machine learning to analyze student data collected by the Nova Scotia Department of Education and Early Childhood Development to provide evidence-driven insights into the schooling outcomes of African Nova Scotian students. We expect that these insights would enable the development of an equitable education system where African Nova Scotian students are able to achieve their maximum potential and overcome the barriers that they face at school. Through collaboration with the Regional Centers of Education, the Nova Scotia Department of Education and Early Childhood Development has been collecting data to track students’ education experiences. We aim to analyze this data using machine learning algorithms to identify learning patterns and promising school characteristics that would provide an understanding of how we can reduce the achievement gap that exists among African Nova Scotian students.

Risk management is generally characterized by identification, assessment, and mitigation. In the literature on knowledge risk management (KRM), there appears to be much emphasis on taxonomies - which primarily focus on identification - and mitigation strategies, without particular attention to the evaluation phase of KRM. To address this gap, the present paper aims to systematically evaluate potential knowledge risks common at the operational level of small and medium-sized enterprises (SMEs). More significantly, in SMEs, due to their flat structure, the majority of risk is borne by operational functions. This study adopts a quantitative approach by utilizing the grey-DEMATEL technique. The results of this study reveal outsourcing risks are the most critical of all operational knowledge risks followed by communication risks and improper knowledge application. Furthermore, it is observed the risks could be categorized into effect-risk (e.g. relational risk, espionage knowledge waste, continuity risk) and cause-risk (e.g. knowledge waste, risks related to knowledge gaps, risk of using obsolete/unreliable knowledge)

By writing this paper we tried to illustrate the practical difference between KM initiatives in R&D and industry. However, the overlapping of the approaches at some certain stages are visible. The information management has been considered as an essential part of the knowledge management in both of organizations. The capture of the critical knowledge in both organizations remains a main issue even if the selected methods are different. The coaching & mentoring program which are well implemented at the IRE (HZDR), are may be difficult to realize/accomplish at the BGE. However, the pilot coaching program is planned at the BGE, but currently not available due to the “young” founding date in 2017. One of the main concerns of the BGE as an implementer, is the motivation and encouragement of all employees to share and distribute their knowledge and benefit from each other.

The iMapping technique is a visual knowledge mapping approach that is based on deep zooming and nesting and that unites the essential benefits of virtual whiteboards, mind maps and concept maps. To achieve that, it breaks the physical page metaphor and introduces an infinitely zoomable, nested canvas, to create large scalable knowledge spaces. It has been originally developed and scientifically evaluated in the context of personal knowledge management only. Infinity Maps is the state-of-the art successor of the iMapping Tool: A cloud based visual knowledge and productivity platform. It not only fully implements the visual iMapping approach but takes it to the next level, by adding real-time collaboration and sharing functionality – thus also adding the benefit of wikis. This has enabled knowledge workers to create shared knowledge spaces with hitherto unseen depth. Nested Maps with thousands of individual cards, 10 and more levels of hierarchy and zoom-factors of one to several thousand are normal. With this paper, we want to introduce Infinity Maps to the knowledge management community and showcase some real-life examples of visual Knowledge Management, from personal research over teaching and learning to corporate knowledge management.