Battlefield Automation: Army's Restructured Land Warrior Program Needs More Oversight (open access)

Battlefield Automation: Army's Restructured Land Warrior Program Needs More Oversight

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO assessed the Army's implementation of the Land Warrior system, focusing on: (1) the status of the system; (2) whether the level of monitoring and oversight is sufficient based on projected Land Warrior development costs; (3) how the Army is ensuring that Land Warrior will be able to operate with other digitized battlefield systems; and (4) whether technical and human factor problems still need resolution."
Date: December 15, 1999
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Gender Equity: Men's and Women's Participation in Higher Education (open access)

Gender Equity: Men's and Women's Participation in Higher Education

A letter report issued by the General Accounting Office with an abstract that begins "Since Title IX of the Education Amendments was enacted in 1972, women's participation in higher education academic programs has increased significantly. Women's participation in predominantly male fields such as business, law, and medicine has also increased greatly, although changes in other predominantly male fields, such as engineering and physical science, have been smaller. In some predominantly female fields, including elementary education and nursing, there have been increases in the proportion of men receiving degrees. In the 1995-96 school year, first-year college men and women were about as likely to receive financial aid and received about the same average amounts of grant and loan aid. Men continue to outnumber women on faculties in predominantly male fields at colleges and universities. Women's participation in intercollegiate sports at four-year colleges and universities has increased while men's participation has dropped slightly, although they still participate at a higher rate than do women. On average, in the 1998-99 school year, the National Collegiate Athletic Association member schools spent more per male intercollegiate sports participant than female participant in recruiting, coaches' salaries, and operations. However, they spent more on athletic scholarships for …
Date: December 15, 2000
Creator: United States. General Accounting Office.
System: The UNT Digital Library
VA Patient Safety Program: A Cultural Perspective at Four Medical Facilities (open access)

VA Patient Safety Program: A Cultural Perspective at Four Medical Facilities

A chapter report issued by the Government Accountability Office with an abstract that begins "The Department of Veterans Affairs (VA) introduced its Patient Safety Program in 1999 in order to discover and fix system flaws that could harm patients. The Program process relies on staff reports of close calls and adverse events. GAO found that achieving success requires a cultural shift from fear of punishment for reporting close calls and adverse events to mutual trust and comfort in reporting them. GAO used ethnographic techniques to study the Patient Safety Program from the perspective of direct care clinicians at four VA medical facilities. This approach recognizes that what people say, do, and believe reflects a shared culture. The focus included (1) the status of VA's efforts to implement the Program, (2) the extent to which a culture exists that supports the Program, and (3) practices that promote patient safety. GAO combined more traditional survey methods with those from ethnography, including in-depth interviews and observation."
Date: December 15, 2004
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Food and Drug Administration Facility: Requirements for Building on a Floodplain Met (open access)

Food and Drug Administration Facility: Requirements for Building on a Floodplain Met

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the construction of the Food and Drug Administration (FDA) facility for its Center for Food Safety and Applied Nutrition (CFSAN) in College Park, Maryland, focusing on: (1) the General Services Administration's (GSA) authority to construct a new facility for FDA in College Park; (2) whether the requirements for building on a floodplain had been met; and (3) the planned placement of computers in the basement of the new building, specifically whether; (a) steps had been taken or will be taken to mitigate the risk of damage from water entering the basement of the building, and (b) CFSAN staff were involved in the decision to place the computer operations in the basement."
Date: December 15, 1999
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Tax Administration: IRS' 1999 Tax Filing Season (open access)

Tax Administration: IRS' 1999 Tax Filing Season

A chapter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, the GAO discussed the Internal Revenue Service's (IRS) performance during the 1999 tax filing season, focusing on: (1) telephone service; (2) availability of walk-in services; (3) other taxpayer service efforts; (4) Earned Income Credit (EIC) noncompliance; (5) electronic filing; (6) implementation of recent tax law changes; and (7) implementation of a new return and remittance processing system."
Date: December 15, 1999
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Nuclear Nonproliferation: Implications of the U.S. Purchase of Russian Highly Enriched Uranium (open access)

Nuclear Nonproliferation: Implications of the U.S. Purchase of Russian Highly Enriched Uranium

A letter report issued by the General Accounting Office with an abstract that begins "In 1993, the United States agreed to buy 500 metric tons of highly enriched uranium from Russia. This uranium was extracted from dismantled nuclear weapons over a 20-year period. USEC, Incorporated, (the company that acts as an executive agent for the United States) paid Russia about $1.6 billion for more than 3,000 metric tons of low enriched uranium blended from highly enriched uranium. Five of these deliveries to USEC have been delayed because, among other reasons, Russia was dissatisfied with the revenue it ws getting from the sales. By the end of 1999, USEC had received about 19 metric tons less than the agreement called for at that point in the contract. The U.S. government and USEC expect that the shortfall will be made up in the next few years. In addition to the uranium obtained from dismantled nuclear weapons, Russia is also proposing that the United States buy newly produced uranium processed in its commercial facilities. GAO recommends that this arrangement be assessed to determine its impact on the nuclear fuel industry and national security."
Date: December 15, 2000
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Aviation Competition: Issues Related to the Proposed United Airlines-US Airways Merger (open access)

Aviation Competition: Issues Related to the Proposed United Airlines-US Airways Merger

A letter report issued by the General Accounting Office with an abstract that begins "In May 2000, two of the nation's largest airlines, United Airlines and US Airways, proposed merging. As part of the agreement, United and US Airways also proposed divesting some of the US Airways' assets at Ronald Reagan Washington National Airport to create an airline to be known as DC Air. The Justice Department is now reviewing the proposal to determine if the merger would violate U.S. antitrust laws and, if so, whether the proposed divestiture constitutes an adequate remedy. GAO reviewed the proposed merger and found that it would create an airline so large that it would spur further industry consolidation. The new airline would have more than 25 percent of the total U.S. market and would take in almost $9 billion more than the next largest airline. Although the proposed merger may benefit consumers by boosting competition in some areas, it could also eliminate competition in other areas and reduce consumer choice. DC Air would face significant competitive challenges from other airlines. DC Air would offer smaller aircraft and less frequent service but would seek to compete with other airlines by reducing its fares."
Date: December 15, 2000
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Information Security: Status of Federal Public Key Infrastructure Activities at Major Federal Departments and Agencies (open access)

Information Security: Status of Federal Public Key Infrastructure Activities at Major Federal Departments and Agencies

A letter report issued by the General Accounting Office with an abstract that begins "The federal government is increasingly using online applications to provide access to information and services and to conduct internal business operations. In light of this trend, strong security assurances are needed to properly safeguard sensitive, personal, and financial data, in part by ensuring that the identities of those who use such applications are appropriately authenticated. When fully and properly implemented, public key infrastructure (PKI) offers many of these assurances. In 2001, GAO reported that the federal government faces a number of challenges in deploying PKI technology (GAO-01-277). GAO was requested to follow up this work by (1) determining the status of federal PKI activities, including initiatives planned or under way at 24 major federal departments and agencies, as well as the status and planned activities of the Federal Bridge Certification Authority (FBCA) and Access Certificates for Electronic Services (ACES) programs, and (2) identifying challenges encountered by the 24 agencies in implementing PKI initiatives since the 2001 report was issued. In commenting on a draft of this report, GSA and OMB officials generally agreed with its content and conclusions. Technical comments provided by OMB have been addressed …
Date: December 15, 2003
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Risk Management: Further Refinements Needed to Assess Risks and Prioritize Protective Measures at Ports and Other Critical Infrastructure (open access)

Risk Management: Further Refinements Needed to Assess Risks and Prioritize Protective Measures at Ports and Other Critical Infrastructure

A chapter report issued by the Government Accountability Office with an abstract that begins "Congress and the President have called for various homeland security efforts to be based on risk management--a systematic process for assessing threats and taking appropriate steps to deal with them. GAO examined how three Department of Homeland Security (DHS) components were carrying out this charge: the Coast Guard, which has overall responsibility for security in the nation's ports; the Office for Domestic Preparedness (ODP), which awards grants for port security projects; and the Information Analysis and Infrastructure Protection Directorate (IAIP), which has responsibility for developing ways to assess risks across all types of critical infrastructure. GAO's work focused on identifying the progress each DHS component has made on risk management and the challenges each faces in moving further."
Date: December 15, 2005
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Trade Adjustment Assistance: Impact of Federal Assistance to Firms is Unclear (open access)

Trade Adjustment Assistance: Impact of Federal Assistance to Firms is Unclear

A letter report issued by the General Accounting Office with an abstract that begins "Concerns about the impact of foreign trade on U.S. manufacturing have focused attention on federal programs designed to help domestic firms that have been harmed by imports. One such program, the Department of Commerce's Trade Adjustment Assistance program, seeks to help U.S. firms adopt strategies to become more competitive. The program is run by the Economic Development Administration (EDA). GAO reviewed the nature and extent of Trade Adjustment Assistance as well as the outcomes of this assistance. GAO found that for fiscal years 1995 through 1999, EDA certified 157 firms annually as eligible for trade adjustment assistance and approved business recovery for about 127 firms each year. An average of $9.8 million dollars was spent by each of the 12 regional Trade Adjustment Assistance Centers operating under cooperative agreements with EDA. The impact of the program on firms is inconclusive because EDA does not formally monitor and track program outcomes of program recipients. Instead, EDA sets annual numerical goals for certifications and approved business recovery plans for each of the centers. As a result, EDA does not have the information necessary to systematically assess center performance …
Date: December 15, 2000
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Schools and Libraries Program: Application and Invoice Review Procedures Need Strengthening (open access)

Schools and Libraries Program: Application and Invoice Review Procedures Need Strengthening

A letter report issued by the General Accounting Office with an abstract that begins "The Telecommunications Act of 1996 expanded the concept of universal telephone service to include telecommunication support services for eligible schools and libraries. Under this program, called the "e-rate program," schools and libraries can apply for discounts on telecommunications services, Internet access, and internal connections. GAO found that the Universal Service Administrative Company's (USAC) Schools and Libraries Division (SLD) committed more than $3.7 billion to applicants during the 1998 and 1999 program years. However, a significant amount of this money has not yet been paid out, even though the deadlines for applicants and vendors to use the funds has been extended more than once. In addition, more funding would be available for eligible requests if SLD's review procedures were more effective at identifying and denying ineligible requests. Despite procedures requiring reviewers to deny funding for ineligible items and to confirm that conditionally eligible services are being used according to program rules, GAO identified millions of dollars in funds incorrectly committed to ineligible products and services. Finally, SLD's practice of approving most vendors' invoices without reviewing how and where the committed funds are actually being spent leaves the …
Date: December 15, 2000
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Brownfields: Information on the Programs of EPA and Selected States (open access)

Brownfields: Information on the Programs of EPA and Selected States

A letter report issued by the General Accounting Office with an abstract that begins "The Environmental Protection Agency (EPA) and several states reviewed by GAO have established financial assistance programs to encourage the assessment, cleanup, and redevelopment of brownfields. The programs run by EPA and the states differ in certain aspects, however. Namely, there are differences in the forms of assistance provided, the eligibility criteria, and overall strategies. From fiscal years 1995 through 2000, EPA provided $246.9 million for brownfields assistance while the five states reviewed by GAO provided a combined total of $136 million. GAO found that EPA and the states have difficulty in determining whether their programs are achieving their overall goals. Although EPA maintains a database to track the progress of its program, the data it collects are limited because recipients of EPA's assistance are not required to report on the status of their cleanup projects. The states also have limited information, primarily because they do not track the economic benefits of the assistance they provide or they use forecasted results, rather than actual results, to measure progress."
Date: December 15, 2000
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Customs Service Modernization: Impact of New Trade Compliance Strategy Needs to Be Assessed (open access)

Customs Service Modernization: Impact of New Trade Compliance Strategy Needs to Be Assessed

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Custom Service's Modernization efforts, focusing on: (1) the status of Customs' implementation of the informed compliance strategy; and (2) whether trade compliance under the new program had improved."
Date: December 15, 1999
Creator: United States. General Accounting Office.
System: The UNT Digital Library
Arlington National Cemetery: Additional Actions Needed to Continue Improvements in Contract Management (open access)

Arlington National Cemetery: Additional Actions Needed to Continue Improvements in Contract Management

A letter report issued by the Government Accountability Office with an abstract that begins "What GAO Found"
Date: December 15, 2011
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Tax Gap: Actions Needed to Address Noncompliance with S Corporation Tax Rules (open access)

Tax Gap: Actions Needed to Address Noncompliance with S Corporation Tax Rules

A letter report issued by the Government Accountability Office with an abstract that begins "S corporations are one of the fastest growing business types, accounting for nearly 4 million businesses in 2006. However, long-standing problems with S corporation compliance produce revenue losses in individual income taxes and employment taxes. GAO was asked to (1) describe the reasons businesses choose to become S corporations, (2) analyze types of S corporation noncompliance, what IRS has done to address noncompliance, and options to improve compliance, and (3) further analyze the extent of shareholder compensation noncompliance and identify options for improving compliance. GAO analyzed IRS research and examination data; interviewed IRS officials, examiners and other knowledgeable stakeholders; and reviewed relevant literature."
Date: December 15, 2009
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Large Truck Safety: Federal Enforcement Efforts Have Been Stronger Since 2000, but Oversight of State Grants Needs Improvement (open access)

Large Truck Safety: Federal Enforcement Efforts Have Been Stronger Since 2000, but Oversight of State Grants Needs Improvement

A letter report issued by the Government Accountability Office with an abstract that begins "About 5,000 people die and more than 120,000 are injured each year from crashes involving large trucks. The Federal Motor Carrier Safety Administration (FMCSA) has several enforcement programs to improve truck safety and funds similar enforcement programs in states through its Motor Carrier Safety Assistance Program (MCSAP). Following concern by Congress and others in 1999 that FMCSA's enforcement approach was ineffective, the agency committed to take stronger actions. This study reports on how FMCSA's enforcement approach has changed, how it makes decisions about its enforcement approach, and how it ensures that its grants to states contribute to the agency's mission of saving lives."
Date: December 15, 2005
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Medicare Advantage: Characteristics, Financial Risks, and Disenrollment Rates of Beneficiaries in Private Fee-for-Service Plans (open access)

Medicare Advantage: Characteristics, Financial Risks, and Disenrollment Rates of Beneficiaries in Private Fee-for-Service Plans

A letter report issued by the Government Accountability Office with an abstract that begins "Medicare Advantage (MA) plans are an alternative to the original Medicare fee-for-service (FFS) program. Private fee-for-service (PFFS) plans--one type of MA plan--give beneficiaries an option that is more like Medicare FFS than other MA plans, with a wider choice of providers and less plan management of services and providers. PFFS enrollment increased from about 35,000 beneficiaries in June 2004 to about 2.3 million in June 2008. This report compares PFFS plans to other MA plans and Medicare FFS in three areas: (1) characteristics of beneficiaries, (2) financial risks for beneficiaries who do not contact their plans before receiving services, and (3) disenrollment rates. To do this work, GAO reviewed materials from a selected sample of nine PFFS plan sponsors, analyzed Medicare data, and interviewed officials from CMS, which administers the Medicare program, and other organizations."
Date: December 15, 2008
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Information Technology: Status and Challenges of Employee Exchange Program (open access)

Information Technology: Status and Challenges of Employee Exchange Program

A letter report issued by the Government Accountability Office with an abstract that begins "Recognizing the importance of human capital to information technology (IT) and the need to improve the skills of federal IT workers, Congress created the Information Technology Exchange Program (ITEP) as part of the E-Government Act of 2002. ITEP aims to improve federal IT skills through exchanges of staff between the government and the private sector. The Office of Personnel Management (OPM) was required to issue implementing regulations, which it did in September 2005, and to report semiannually to the Congress. OPM's regulations require that each participating agency develop an ITEP plan before proceeding with exchanges. Agencies' opportunity to begin exchanges ends in December 2007. GAO is required to evaluate the program by December 2006. As agreed, GAO's objectives were to determine (1) the status of the program and (2) challenges facing agencies. To address these objectives, GAO analyzed key documents and interviewed OPM, participating agencies, and others."
Date: December 15, 2006
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Compacts of Free Association: Micronesia and the Marshall Islands Face Challenges in Planning for Sustainability, Measuring Progress, and Ensuring Accountability (open access)

Compacts of Free Association: Micronesia and the Marshall Islands Face Challenges in Planning for Sustainability, Measuring Progress, and Ensuring Accountability

A letter report issued by the Government Accountability Office with an abstract that begins "In 2003, the United States signed Compacts of Free Association with the Federated States of Micronesia (FSM) and the Republic of the Marshall Islands (RMI), amending a 1986 compact with the countries. The amended compacts provide the countries with a combined total of $3.6 billion from 2004 to 2023, with the annual grants declining gradually. The assistance, targeting six sectors, is aimed at assisting the countries' efforts to promote economic advancement and budgetary self-reliance. The Department of the Interior (Interior) administers and oversees the assistance. Complying with a legislative requirement, GAO examined, for fiscal years 2004 through 2006, (1) the FSM's and the RMI's use of compact funds, (2) their efforts to assess progress toward development goals, (3) their monitoring of sector grants and accountability for compact funds, and (4) Interior's administrative oversight of the assistance. GAO visited the FSM and the RMI; reviewed reports; and interviewed officials from the FSM, RMI, and U.S. governments."
Date: December 15, 2006
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Hospital Accreditation: Joint Commission on Accreditation of Healthcare Organizations' Relationship with Its Affiliate (open access)

Hospital Accreditation: Joint Commission on Accreditation of Healthcare Organizations' Relationship with Its Affiliate

A letter report issued by the Government Accountability Office with an abstract that begins "Hospitals must meet certain conditions of participation established by the Centers for Medicare & Medicaid Services (CMS) in order to receive Medicare payments. In 2003, most hospitals--over 80 percent--demonstrated compliance with most of these conditions through accreditation from the Joint Commission on Accreditation of Healthcare Organizations (Joint Commission). Established in 1986, Joint Commission Resources, Inc. (JCR), a nonprofit affiliate of the Joint Commission, provides consultative technical assistance services to hospitals. Both organizations acknowledge the need to ensure that JCR's services do not--and are not perceived to--affect the independence of the Joint Commission's accreditation process. GAO was asked to provide information on the relationship between the Joint Commission and JCR. This report describes (1) their organizational relationship, and (2) the significant steps they have taken to prevent the improper sharing of information, obtained through their accreditation and consulting activities, respectively, since JCR was established. GAO reviewed pertinent documents, including conflict-of-interest policies and information about the organizations' financial relationship, and interviewed staff and board members from both organizations, JCR clients, and CMS officials."
Date: December 15, 2006
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Natural Gas and Electricity Markets: Federal Government Actions to Improve Private Price Indices and Stakeholder Reaction (open access)

Natural Gas and Electricity Markets: Federal Government Actions to Improve Private Price Indices and Stakeholder Reaction

A letter report issued by the Government Accountability Office with an abstract that begins "Since the 1970s, the natural gas and electricity industries have each undergone a shift toward greater competition, referred to as restructuring. This restructuring has moved these industries from regulated monopolies to markets in which competitors vie for market share and wholesale prices are largely determined by supply and demand. Amid this restructuring, private companies have published information about these markets, including reports of market prices in various locations--referred to as price indices. These indices, whether for short-term "spot" or long-term "forward" markets, are developed by surveying selected market participants who voluntarily supply price information. Market participants rely on these price indices to help them make informed decisions about trading these commodities and to evaluate new investments. In recent years, confidence in price indices has been shaken due to misreporting and other abuses. During the energy crisis in the West in 2000-2001, several market participants were found to have purposefully misreported prices in order to manipulate these indices for financial gain. In this context, GAO agreed to answer the following questions: (1) What federal regulatory and statutory efforts have been taken to improve price indices in electricity …
Date: December 15, 2005
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Recovery Act: Head Start Grantees Expand Services, but More Consistent Communication Could Improve Accountability and Decisions about Spending (open access)

Recovery Act: Head Start Grantees Expand Services, but More Consistent Communication Could Improve Accountability and Decisions about Spending

A letter report issued by the Government Accountability Office with an abstract that begins "This report responds to two mandates for GAO under the American Recovery and Reinvestment Act of 2009 (Recovery Act). First, it is the latest report on the uses of and accountability for Recovery Act funds in selected states and localities. Second, it comments on recipients' reports of the jobs created and retained. The Recovery Act provided $2.1 billion for Head Start and Early Head Start, primarily to expand services. GAO addressed four questions: (1) How have Head Start and Early Head Start grantees used Recovery Act funds, including for expanding enrollment? (2) What challenges have grantees encountered in spending Recovery Act funds? (3) How has the Office of Head Start (OHS) monitored the use of Recovery Act funds? (4) How has the quality of jobs data reported by Recovery Act recipients, particularly Head Start grantees, changed over time? In this report, GAO also updates the status of open recommendations from previous bimonthly and recipient reporting reviews. To address these questions, GAO interviewed grantees, analyzed federal agency and recipient reported data, and interviewed officials."
Date: December 15, 2010
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Crime Victims' Rights Act: Increasing Awareness, Modifying the Complaint Process, and Enhancing Compliance Monitoring Will Improve Implementation of the Act (open access)

Crime Victims' Rights Act: Increasing Awareness, Modifying the Complaint Process, and Enhancing Compliance Monitoring Will Improve Implementation of the Act

A letter report issued by the Government Accountability Office with an abstract that begins "On October 30, 2004, the Crime Victims' Rights Act (CVRA) was enacted, establishing eight rights for federal crime victims and two mechanisms to enforce those rights. The legislation also directed GAO to evaluate the implementation of the CVRA. To address this mandate, GAO reviewed: (1) efforts made to implement the CVRA, (2) mechanisms in place to ensure adherence to the CVRA, (3) methods the Department of Justice (DOJ) uses to monitor performance regarding the provision of CVRA rights, and (4) key issues that have arisen in the interpretation of the CVRA by the federal courts. To conduct its analysis, GAO reviewed guidance materials, victim complaints, and court rulings, and conducted surveys and interviews with criminal justice system participants. GAO cannot generalize its crime victim survey results due to a low response rate."
Date: December 15, 2008
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Statewide Transportation Planning: Opportunities Exist to Transition to Performance-Based Planning and Federal Oversight (open access)

Statewide Transportation Planning: Opportunities Exist to Transition to Performance-Based Planning and Federal Oversight

A letter report issued by the Government Accountability Office with an abstract that begins "Through the statewide transportation planning process, states decide how to spend federal transportation funds--almost $46 billion in fiscal year 2009. Draft legislation to reauthorize federal surface transportation legislation would, among other things, revise planning requirements to recognize states' use of rural planning organizations (RPO) and require performance measurement. As requested, GAO examined (1) states' planning activities and RPOs' satisfaction that rural needs are considered, (2) states' planning challenges, (3) the U.S. Department of Transportation's (USDOT) approach to overseeing statewide planning, and (4) states' use of performance measurement and opportunities to make statewide planning more performance based. GAO analyzed planning documents; surveyed departments of transportation in 50 states, Puerto Rico, and Washington, D.C., and 569 RPOs; interviewed officials in 6 states; and held an expert panel on performance-based planning."
Date: December 15, 2010
Creator: United States. Government Accountability Office.
System: The UNT Digital Library