A letter report issued by the General Accounting Office with an abstract that begins "Federal ombudsmen help their agencies be more responsive to the public through the impartial investigation of citizens' complaints. Professional standards for ombudsmen incorporate certain core principles, such as independence and impartiality. In July 2001, GAO reported that key aspects of EPA's hazardous waste ombudsman were not consistent with professional standards, particularly with regard to independence. (See GAO-01-813.) Partly in response to GAO's recommendations, EPA reorganized its ombudsman function and removed the national ombudsman from the Office of Solid Waste and Emergency Response. GAO made preliminary observations on these changes in testimony in June and July 2002. (See GAO-02-859T and GAO-02-947T). This report provides information on (1) the current status of EPA's reorganization of the ombudsman function and (2) issues identified in our prior report and testimonies that have not yet been addressed."

A letter report issued by the General Accounting Office with an abstract that begins "The Environmental Protection Agency (EPA) issues regulations that states, localities, and private companies must comply with under the existing federal approach to environmental protection. This approach has been widely criticized for being costly, inflexible, and ineffective in addressing some of the nation's most pressing environmental problems. The states have used several methods to obtain EPA approval for innovative approaches to environmental protection. Among the primary approaches cited by the state environmental officials GAO interviewed are EPA's Project XL and the Joint EPA/State Agreement to Pursue Regulatory Innovation. Officials in most states told GAO that they faced significant challenges in submitting proposals to EPA, including resistance from within the state environmental agency and a lack of adequate resources to pursue innovative approaches. EPA recognizes that it needs to do more to encourage innovative environmental approaches by states and other entities. As a result, EPA has (1) issued a broad-based draft strategy entitled "Innovating for Better Environmental Results" and (2) adopted the recommendations of an internal task force, which advocated the consideration of innovative alternatives as new regulations are developed."

A letter report issued by the General Accounting Office with an abstract that begins "The U.S. defense industry and some foreign government purchasers have expressed concern that the U.S. export control process is unnecessarily burdensome. Defense industry officials contend that extended reviews of export license applications by the State Department have resulted in lost sales and are harming the nation's defense industry. The State Department's Office of Defense Trade Controls is responsible for licensing the export and temporary import of defense articles and services. Many license applications take a long time to review because of their complexity and the need to consider different points of view. However, several conditions make the application review process less efficient and cause delays. The State Department has not established formal guidelines for determining the agencies and offices that need to review license applications. As a result, the licensing office refers more license applications to other agencies and offices than may be necessary. Furthermore, many license application reviewers in State Department reviewing offices consider license reviews a low priority. The State Department lacks procedures to monitor the flow of license applications through the review process. The State Department has hired new licensing officers which license …

A letter report issued by the General Accounting Office with an abstract that begins "The United States and several major trading partners created the Missile Technology Control Regime in 1987 to control the spread of missile technology. To carry out the U.S. commitment to the agreement, Congress passed the National Defense Authorization Act of Fiscal Year 1991, which amended two U.S. export control statutes: the Export Administration Act and the Arms Export Control Act. Two federal agencies, the Department of Commerce and the Department of State, are responsible for implementing the regulations for controlling missile technology exports. This report discusses whether the regulations for controlling the export of Missile Technology Control Regime items (1) are consistent with U.S. law and (2) provide a consistent U.S. policy on the control of missile technology. GAO found that Commerce's export regulations are inconsistent with an amendment to the Export Administration Act that requires an individual export license for all controlled dual-use missile equipment and technology to all countries. Commerce's regulations do not require licenses for the export of controlled missile equipment and technology to Canada. Commerce did not cite any section of this statute or its legislative history to justify the inconsistency between …

Correspondence issued by the General Accounting Office with an abstract that begins "Since October 1994, the Export-Import Bank of the United States has had statutory authority to provide loans, guarantees, and insurance to help finance U.S. exports of dual-use defense articles and services, provided that these items are nonlethal and meant primarily for civilian use. These dual-use exports include air traffic control systems. The U.S. Export-Import Bank used $153.2 million during fiscal year 1999 to finance three dual-use exports, including transport aircraft and aircraft parts to be used to develop and protect the Amazon region in Brazil and radar systems to be used for vessel and air traffic control in Croatia. End-use monitoring procedures are in place, but no end-use reports have been filed for these dual-use exports because none of the exports has been delivered. In fiscal year 2000, the Bank used $31.2 million to finance five dual-use exports, including transport aircraft parts, vehicles, and construction equipment to be used to protect and develop rural regions in Venezuela. In fiscal year 2001, the Bank used $202.6 million to finance three dual-use exports, including transport aircraft and support systems to be used for pipeline monitoring in Algeria and construction equipment …

A letter report issued by the General Accounting Office with an abstract that begins "Concerns have been raised that federal agencies may not have been considering locating facilities in rural areas, as required by the Rural Development Act of 1972 (RDA), despite recent advances in telecommunications technology. GAO found that, since its 1990 report (GGD-90-109) on this issue, federal agencies generally continue to be located in higher cost, urban areas. Eight of the 13 cabinet agencies surveyed had no formal RDA siting policy, and there was little evidence that agencies considered RDA's requirements when siting new federal facilities. Furthermore, GSA has not developed the cost-conscious, governmentwide location policy recommended by GAO in 1990. In GAO's survey, the sites that involved relocated operations still largely remained in urban areas, while the sites that involved newly established operations were more evenly spread over rural and urban areas. Federal agencies' mission requirements, such as the need to be near clients or other organizations, apparently have led them to select urban areas. GAO found that government functions, such as research and development, data processing, accounting and finance, and teleservice centers, can be located in rural areas. Although it is unclear from the information GAO …

A letter report issued by the General Accounting Office with an abstract that begins "Federal employees' health insurance premiums have increased at double-digit rates for 3 consecutive years. GAO was asked to examine how the Federal Employees Health Benefits Program's (FEHBP) premium trends compared to those of other large purchasers of employer-sponsored health insurance, factors contributing to FEHBP's premium growth, and steps the Office of Personnel Management (OPM) takes to help contain premium increases compared to those of other large purchasers. GAO compared FEHBP to the California Public Employees' Retirement System (CalPERS), General Motors, and a large private-employer purchasing coalition in California as well as data from employee benefit surveys."

A letter report issued by the General Accounting Office with an abstract that begins "For more than 60 years, the federal government has sought to improve the condition and reduce the cost of rental housing for poor Americans. In fiscal year 1999, 5.2 million low-income households received $28.7 billion in federal housing assistance through more than a dozen programs. Despite this assistance, the Department of Housing and Urban Development (HUD) estimates that 9 million other very-low-income households still have serious unmet housing needs. The most widespread problem facing these households is a lack of affordable housing; many pay more than 30 percent of their income for rent. The housing provided under the six active federal programs varies by such characteristics as age, building type, unit size, location, and services. GAO estimates that, for units with the same number of bedrooms in the same general location, these production programs cost more than housing vouchers. Across the six active programs, the federal government and tenants pay most of the programs' total costs. Except for one program, the federal government pays the largest percentage of the average total per-unit costs. GAO's work raises several housing policy issues, including the relative costs and benefits …

A staff study issued by the General Accounting Office with an abstract that begins "In this time of emphasis on performance and results, federal agencies and congressional committees can benefit from knowing the full range of social science methods that can help them improve the programs they oversee. Among the methods they might consider are those of ethnography, derived from anthropology. However, information about the past and present uses of ethnography to improve federal programs has not been systematically gathered or analyzed. Therefore, the potential for program improvement may be overlooked. Ethnography can fill gaps in what we know about the community whose beliefs and behavior affect how federal programs operate. This can be especially useful when such beliefs or behavior present barriers to a program's objectives. Ethnography helps build knowledge of a community by observing its members and by interviewing them in their natural setting. Although many people associate ethnography with lengthy anthropological research aimed at cultures remote from our own, it can be used to inform public programs and has a long history of application in the federal government."

A letter report issued by the General Accounting Office with an abstract that begins "To address system problems and other long-standing management weaknesses, in 1998, the Congress created a discrete unit within the Department of Education, the Office of Federal Student Aid (FSA). This office subsequently adopted a new approach to systems integration using middleware (a type of software that can allow an application to access data residing in different databases) and Extensible Markup Language (XML)--a flexible, nonproprietary set of standards that is intended to make it easier to identify, integrate, and process information widely dispersed among systems and organizations. FSA's first use of this approach is the Common Origination and Disbursement (COD) process for the Direct Loan, Pell Grant, and campus-based programs. GAO initiated a follow-up review to assess FSA's progress in implementing this process."

A letter report issued by the General Accounting Office with an abstract that begins "The relationship between the Department of Education and state-designated guaranty agencies that run the largest federal student loan program is changing in order to achieve program and cost efficiencies and improve delivery of student financial aid. These state or private not-for-profit agencies guarantee payment if students fail to repay loans obtained through the Federal Family Education Loan programs. The 1998 Amendments to the Higher Education Act authorize the Secretary of Education to enter into "voluntary flexible agreements" (VFA) with individual guaranty agencies. These agreements allow a guaranty agency to waive or modify some of the federal requirements that apply to other guaranty agencies. GAO found that the process for developing the agreements did not fully meet the needs of the guaranty agencies and other program participants. The process frustrated guaranty agency officials GAO talked to, especially those who ultimately chose not to apply for a VFA and those who were not granted a VFA. Agency officials said that Education's communication about the VFA development process was poor and that Education was unable to meet its own timetable. The VFAs generally complied with most of the legislative …

Testimony issued by the General Accounting Office with an abstract that begins "The Indian Self-Determination and Education Assistance Act of 1975 encourages tribes to participate in and manage programs that for years had been administered on their behalf by the Department of Health and Human Services (HHS) and the Department of the Interior. The act authorizes tribes to take over the administration of such programs through contractual arrangements with the agencies that previously ran them: HHS' Indian Health Service and Interior's Bureau of Indian Affairs. For the Indian Health Service, the programs include mental health, dental care, hospitals and clinics. For the Bureau of Indian Affairs, the programs that can be contracted by tribes include law enforcement, education, and social services. Under the first 15 years of the Self-Determination Act, tribal contractors generally assumed liability for accidents or torts (civil wrongdoings) caused by their employees. However, in 1990, the federal government permanently assumed this liability when Congress extended the Federal Tort Claims Act (FTCA) coverage to tribal contractors under the Self-Determination Act. Originally enacted in 1946, FTCA established a process by which individuals injured by federal employees could seek compensation from the federal government. As a result of extending this …

A letter report issued by the General Accounting Office with an abstract that begins "Franchises are business arrangements that require payment for the opportunity to sell trademarked goods and services. Business opportunity ventures do not involve a trademark, but require payment for the opportunity to distribute goods or services with assistance in the form of locations or accounts. The Federal Trade Commission's (FTC) Trade Regulation Rule on Franchising and Business Opportunity Ventures (Franchise Rule) requires franchise and business opportunity sellers to disclose financial and other information to prospective purchasers before they pay any money or sign an agreement. In addition, FTC enforces section 5 of the FTC Act, which addresses unfair or deceptive acts or practices. Over the past several years, Congress has debated the need for a federal statute to generally regulate franchises, including issues that arise between franchisors and franchisees after the franchise agreement is signed. Much of the debate centers on the relative bargaining power franchisees have when dealing with their franchisors over various issues, such as the location of new franchised outlets or the termination of franchise relationships without good cause and advance, written notice. This report reviews FTC's enforcement of its Franchise Rule and discusses …

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed the annual audited financial statements for 24 major departments and agencies of the U.S. government."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO reviewed the annual audited financial statements for 24 major departments and agencies of the U.S. government."

A letter report issued by the General Accounting Office with an abstract that begins "This report presents the results of our audit of the financial statements of the Daniel Webster Senate Page Residence Revolving Fund (the Fund) for the fiscal year ending September 30, 2002. This report also contains our opinion on the effectiveness of the Fund's related internal control as of September 30, 2002, and our evaluation of its compliance with selected provisions of laws and regulations we tested. We performed this audit at the request of the former Senate Sergeant at Arms."

A letter report issued by the General Accounting Office with an abstract that begins "GAO audited the financial statements of the District of Columbia's Highway Trust Fund for fiscal years 1999 and 1998. GAO found that the District did not maintain effective internal control over financial reporting related to its Highway Trust Fund as of September 30, 1999. Material weaknesses affected accounting for expenditures and computer system general controls."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO presented the results of its audits of expenditures reported by seven offices of independent counsel for the 6 months ended September 30, 1998, focusing on whether the statements of expenditures complied with the financial reporting requirements of the law."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO audited the expenditures of eight offices of independent counsel (OIC) for the six months ended September 30, 1999."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO audited the expenditures of four independent counsels for the 6 months ended September 30, 2002."

A letter report issued by the General Accounting Office with an abstract that begins "Pursuant to a legislative requirement, GAO audited the expenditures of two offices of independent counsel for the 6 months ended September 30, 2003."

A letter report issued by the General Accounting Office with an abstract that begins "This report presents the results of our audit of the financial statements of the Senate Health Promotion Revolving Fund (the Fund) as of and for the fiscal year ending September 30, 2002. This report also contains our opinion on the effectiveness of the Fund's related internal control as of September 30, 2002, and our evaluation of its compliance with selected provisions of laws and regulations we tested. We performed this audit at the request of the former Senate Sergeant at Arms."

Correspondence issued by the General Accounting Office with an abstract that begins "The Centennial of Flight Commission (Commission) was created on November 13, 1998, by the Centennial of Flight Commemoration Act (Public Law 105-389, as amended by Public Law 106-68). The purpose of the Commission is to commemorate the 100th anniversary of the Wright Brothers' flight at Kitty Hawk, North Carolina, on December 17, 1903. The Commission is to provide recommendations and advice to the President, the Congress, and federal agencies on the most effective ways to encourage and promote national and international participation and sponsorships in commemoration of the centennial of powered flight. We are required by the act to audit the financial transactions of the Commission. This report presents the results of our audit of the Commission's fiscal year 2002 financial transactions, with cumulative information since the Commission's inception. We previously reported the results of our audits on Commission financial transactions for fiscal years 1999 and 2000, and 2001."

A letter report issued by the General Accounting Office with an abstract that begins "The Financial Management Service's (FMS) overall security control environment continues to be ineffective in identifying, deterring, and responding to computer control weaknesses promptly. Consequently, billions of dollars of payments and collections are at significant risk of loss or fraud, sensitive data are at risk of inappropriate disclosure, and critical computer-based operations are vulnerable to serious disruptions. During its fiscal year 2000 audit, GAO found new general computer control weaknesses in the entity-wide security management program, access controls, and system software. GAO also identified new weaknesses in the authorization and completeness controls over one key FMS financial application. GAO's follow-up on the status of FMS's corrective actions to address weaknesses discussed in its fiscal year 1999 report found that, as of September 30, 2000, FMS had corrected or mitigated the risks associated with 35 of the 61 computer control weaknesses discussed in that report. To assist FMS management in addressing its computer control weaknesses, GAO made four overall recommendations in this public report."