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User Satisfaction in a Government Library : A Case Study of the Ministry of Foreign Affairs in Saudi Arabia (open access)

User Satisfaction in a Government Library : A Case Study of the Ministry of Foreign Affairs in Saudi Arabia

The problem of this study was the lack of knowledge about user satisfaction with the library services which are provided at the library of the Ministry of Foreign Affairs (MFA) in Saudi Arabia. The purposes of the study were twofold: (1) to measure, evaluate, and analyze user satisfaction with the library services provided at the MFA Library for the employees; and (2) to develop a model for evaluation of user satisfaction of library services in government libraries in Saudi Arabia.
Date: August 1991
Creator: Tameem, Jamal Abbas
System: The UNT Digital Library