This document includes a brief biography of Johan Helmich Roman, a discussion about the two most important manuscripts of Then Svenska Messan, or The Swedish Mass, and a discussion concerning the circumstances of the first performance of this work. Roman was a prolific composer of instrumental works for various ensembles and solo instruments. He wrote a smaller amount of vocal music and even less choral music; however, most of his music for choirs, vocal ensembles, and vocal soloists featured the Swedish language. The composer advocated the establishment of uniform rules of Swedish spelling and grammar. He also sought to develop and expand the genre of Church music in the Swedish vernacular. This document focuses on the composer's attention to the nature of the Swedish language when setting the text.

In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee satisfaction), the customer interaction behaviors that those attitudes lead to (customer service quality), and the attitudes that those behaviors generate in the customer (customer satisfaction) has become an increasingly important area of investigation. The goal of this research is to analyze the relationships that exist between these three variables: employee satisfaction, customer service quality, and customer satisfaction in a mid-sized retail bank. Data from three separate surveys collected during the same time period in 137 branches of a regional bank are analyzed using multiple regression analysis to determine whether relationships and interactions exist at a banking center level. While results of the analyses did not show a significant relationship between the variables, issues relevant to this determination are discussed and conclusions drawn regarding the nature of these constructs.

The propose of this study was to determine the effectiveness and appropriateness of the integrated holistic method for teaching grammatical structure, cultural norms and behavior, writing and listening skills to beginning German language students. The study examined a sample of undergraduate students who were enrolled in the introductory college level German offered at the Collin County Community College, Spring Creek Campus in Plano, Texas. A total of 24 students participated in this study. This study utilized a pre- and posttest group to measure the instructional effectiveness of the integrated holistic teaching method. Structural grammar, cultural norms and behavior, writing, and listening skills were used as dependent variables. The holistic integrated teaching method were measured at the end of the course as independent variables. Individual pre- and posttests were used for each of the dependent variables. The higher posttest mean scores indicated significant improvement in student learning level in four major language skills such as structural grammar, cultural norms and behavior, writing, and listening through the holistic integrated teaching method.

This work discusses in detail the history of, and processes associated with the construction of baroque era trumpets then and now. The work addresses metallurgy, tools, construction methods, and playing characteristics of instruments built with old techniques and modern techniques.