Federal Training Investments: Office of Personnel Management and Agencies Can Do More to Ensure Cost-Effective Decisions (open access)

Federal Training Investments: Office of Personnel Management and Agencies Can Do More to Ensure Cost-Effective Decisions

A letter report issued by the Government Accountability Office with an abstract that begins "Many Chief Human Capital Officers (CHCOs) reported that they are implementing several leading practices important to making strategic decisions about training delivery, such as determining the best mix of decentralized and centralized training and considering government-wide reform when planning training. However, many CHCOs reported they are not implementing some practices that support making more cost-effective training investment decisions, such as prioritizing training so that the most important needs are met first and evaluating the benefits of training. In addition, many CHCOs do not have information from component or sub-agency leaders regarding their level of investments and priorities. Consequently, some agencies are duplicating internal across their agencies. Federal agencies also need reliable information on how much they spend on training and for what purposes. However, several CHCOs reported they do not completely and reliably track training costs agency-wide."
Date: September 17, 2012
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
DHS Recruiting and Hiring: DHS Is Generally Filling Mission-Critical Positions, but Could Better Track Costs of Coordinated Recruiting Efforts (open access)

DHS Recruiting and Hiring: DHS Is Generally Filling Mission-Critical Positions, but Could Better Track Costs of Coordinated Recruiting Efforts

A letter report issued by the Government Accountability Office with an abstract that begins "The Department of Homeland Security (DHS) and selected components are implementing strategies to fill mission-critical occupations (MCO), which are those occupations most critical to an agency's mission. In 2011, the Office of Diversity and Inclusion (D&I)--which coordinates component recruiting efforts--developed the Coordinated Recruiting and Outreach Strategy (CROS). Through the CROS, D&I intends to better coordinate and link component recruiting and outreach efforts to hiring for DHS mission and workforce needs (for all positions, including MCOs), and to leverage resources as well as reduce recruiting costs, among other things. D&I has begun to implement the CROS through various means, including requiring components to develop their own outreach and recruiting plans that align with the CROS. However, D&I has been limited in its ability to implement some elements of the CROS--such as recruiter training--because of budget constraints, according to D&I officials. The components selected for GAO's review--the National Protection and Programs Directorate, Transportation Security Administration (TSA), U.S. Citizenship and Immigration Services, and U.S. Secret Service (USSS)--have also implemented various strategies to recruit and hire MCOs. In addition, these four components have generally been able to address hiring needs …
Date: September 17, 2013
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Global Food Security: USAID Is Improving Coordination but Needs to Require Systematic Assessments of Country-Level Risks (open access)

Global Food Security: USAID Is Improving Coordination but Needs to Require Systematic Assessments of Country-Level Risks

A letter report issued by the Government Accountability Office with an abstract that begins "The U.S. Agency for International Development (USAID) has made progress in coordinating with U.S. partner agencies through the whole-of-government approach for the Feed the Future (FTF) initiative that began in 2010. According to USAID documents, this approach involves coordination and integration of expertise and resources across U.S. partner agencies with global food security programs. In reports issued in 2008 and 2010, GAO found that U.S. agency food security efforts were fragmented and uncoordinated. Under FTF, GAO found that USAID leads the whole-of-government approach by better coordinating and integrating partner agencies' knowledge and expertise at three levels: at headquarters in Washington, D.C.; in each of the 19 FTF focus countries; and between the countries and headquarters. In headquarters, USAID and FTF partner agencies established joint strategies and new data management systems to track funding and results across the U.S. government. At the country level, in GAO's survey of U.S. FTF partner agency representatives in 19 FTF focus countries, 93 percent reported coordinating with USAID."
Date: September 17, 2013
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Federal Protective Service: Challenges with Oversight of Contract Guard Program Still Exist, and Additional Management Controls Are Needed (open access)

Federal Protective Service: Challenges with Oversight of Contract Guard Program Still Exist, and Additional Management Controls Are Needed

A letter report issued by the Government Accountability Office with an abstract that begins "Several of the Department of Homeland Security's (DHS) Federal Protective Service's (FPS) guard requirements are generally comparable to those of the six selected agencies GAO reviewed, but FPS faces challenges in some aspects of guards' training. FPS and the six selected agencies GAO reviewed require basic, firearms, and screener (x-ray and magnetometer equipment) training for their armed guards. However, GAO found that providing screener training remains a challenge for FPS. For example, officials from one of FPS's contract guard companies stated that 133 (about 38 percent) of its approximately 350 guards have never received this training. Similarly, according to officials at five guard companies, some of their contract guards have not received training on how to respond during incidents involving an active shooter. Additionally, while contract guard industry guidance states that all training should be done with a certified instructor, GAO found that FPS does not require guard instructors to be certified to provide basic and refresher training, which represents the majority of guards' training. According to six guard companies, the lack of a requirement has led to having to retrain some guards, potentially increasing costs …
Date: September 17, 2013
Creator: United States. Government Accountability Office.
System: The UNT Digital Library
Federal Contracting: Assessments and Citations of Federal Labor Law Violations by Selected Federal Contractors (open access)

Federal Contracting: Assessments and Citations of Federal Labor Law Violations by Selected Federal Contractors

A letter report issued by the Government Accountability Office with an abstract that begins "In fiscal year 2009, the federal government obligated over $500 billion on government contracts. Some in Congress are concerned that private companies may be awarded federal contracts even though they had been cited for violating federal laws that are meant to ensure that employees receive proper wages, have the right to bargain collectively, and are not subject to work-site hazards. GAO was asked to (1) investigate the extent to which companies that received federal contracts during fiscal year 2009 had been assessed the 50 largest monetary penalties for closed inspections of occupational safety, health, and wage regulations for fiscal years 2005 through 2009, and (2) develop case studies of federal contractors that have been assessed occupational safety, health, wage, and collective bargaining penalties. To perform this work, GAO obtained and analyzed concluded wage and health and safety inspections from the Department of Labor's Wage and Hour Division (WHD) and Occupational Safety and Health Administration (OSHA) for fiscal years 2005 to 2009. GAO also obtained labor union organization and bargaining violations from the National Labor Relations Board (NLRB). To determine the value of contracts awarded to GAO's …
Date: September 17, 2010
Creator: United States. Government Accountability Office.
System: The UNT Digital Library